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Added 12 mins ago
RT
Gestionnaire, Construction / Manager Construction
Rio Tinto
Montreal, QC
- Full-time
Nous recherchons une personne dont l’expérience correspond aux principales exigences ci-dessous. Vous n’avez pas besoin de satisfaire à tous les critères « utiles pour réussir » pour poser…
Added 12 mins ago
Project Coordinator (14/7)
Pomerleau
Squamish, BC
…growth and execution. With a proven track record of coordination experience, your drive for project excellence is unparalleled. Focused on supporting your fellow Project team members, you…
Added 12 mins ago
S
Field Service Heavy Duty Mechanic (Surface Drills)
Sandvik
Leduc, AB · AB · BC · Alberta
- Full-time
At least 3 years related experience with mining equipment is considered an asset.
Added 12 mins ago
R
Branch Manager
RBC
Gatineau, QC
- Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 12 mins ago
SS
General Manager
Sienna Senior Living
Port Coquitlam, BC
- Full-time
Join our compassionate and dynamic team as the General Manager at Sienna Senior Living, where we hold the privilege of serving Canada’s seniors with the utmost comfort, dignity, and…
Added 21 mins ago
CE
Senior Advisor, Program Planning & Scheduling
Cenovus Energy
Calgary, AB
- Full-time
We are looking for a Senior Advisor, Program Planning & Scheduling, to support the Well Delivery Program Integration Team. Reporting to the Program Planning Manager, this role will be…
Added 22 mins ago
M
Engineering Manager
Manulife
Toronto, ON · Waterloo, ON
- Full-time
…management practices to improve application reliability and customer experience. You will use operational data and service insights to identify risks, improve support practices, and ensure…
Added 22 mins ago
W
Senior Contracts Administrator
Wood
Saskatoon, SK
- Full-time
Functionally reporting to the Manager, Supply Chain and the site Construction Manager, this position is responsible for post-award contract administration, change management, schedule…
Added 22 mins ago
Assistant Manager, Tax Reporting Department (GWO)
Scotiabank
Toronto, ON
Employee Referral Program – Potential Reward: $1,000.00
Added 22 mins ago
MI
Senior Quality Lab Technician
Mondelēz International
Toronto, ON · Plant - Gladstone - Toronto, Canada
- Full-time
…$64 600 to $80 750 CAD depending on several factors such as experience, skills, education, and budget. In addition to base salary, this position is eligible to participate in a highly…
Added 22 mins ago
S
Full-Time Licensed Optician: Chilliwack, BC
Specsavers
Chilliwack, BC
- Full-time
Employee Assistance Program: Confidential support for mental health, financial, and personal well-being
Added 22 mins ago
S
Part Time Licensed Optician: Chilliwack, BC
Specsavers
Chilliwack, BC
- Part-time
Employee Assistance Program: Confidential support for mental health, financial, and personal well-being
Added 27 mins ago
U
Field Services Officer
Unitywater
Sunshine Coast, BC
- Contract
You will be part of a small, collaborative team within Customer Experience, reporting to the Metering Services Manager. The team works closely with Metering Services Officers,…
Added 27 mins ago
T
Marketing Manager
Texcan
Surrey, BC
- Full-time
You will be joining a market leader with over 40 years of experience to help you elevate your potential.
Added 27 mins ago
DI
Manager, Finance
DENSO in North America
Guelph, ON
- Full-time
The Accounting Manager position reports under the direction of the Senior Manager, Finance. This position is responsible for daily management and directing all phases of accounting,…
Added 40 mins ago
Operations Project Manager - Canada (m/f/d)
Nordex Group
Montreal, QC
The role of Operations Project Manager directly supports Nordex's mission to develop and deliver clean power plants that make 100% renewable energy a reality for the world.
Added 40 mins ago
Commercial Project Manager - Montreal, Canada (m/f/d)
Nordex Group
Montreal, QC
The role of Commercial Project Manager directly supports the company’s mission to develop and deliver clean power plants that make 100% renewable energy a reality for the world. As the…
Added 40 mins ago
Logistics Port Operations Manager - Canada (m/f/d)
Nordex Group
Montreal, QC
The Logistics Port Operations Manager directly supports Nordex's mission to develop and deliver clean power plants that make 100% renewable energy a reality for the world. This role…
Added 40 mins ago
Commercial Project Manager - Montreal, Canada (m/f/d)
Nordex Group
Montreal, QC
The role of Commercial Project Manager directly supports the company’s mission to develop and deliver clean power plants that make 100% renewable energy a reality for the world. As the…
Added 40 mins ago
SI
Field Scheduling Coordinator
Shermco Industries, Inc.
Regina, SK
- Full-time
Retirement savings program with company contributions
Added 40 mins ago
O&
Chef de Partie - Catering
Oliver & Bonacini
Toronto, ON
- Full-time
Perform delegated tasks from Sous Chef, Chef and/or General Manager
Added 40 mins ago
O&
Seasonal Cook - Offsite Catering
Oliver & Bonacini
Toronto, ON
- Full-time
Perform delegated tasks from Sous Chef, Chef and/or General Manager
Added 40 mins ago
RB
Branch Manager
Royal Bank of Canada
Morden, MB
- Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 40 mins ago
D
Food Service Associate / Sandwich Maker
Dexterra
Abbotsford, BC
- Full-time
…right teams with the right skills together – offering both experience and regional expertise so companies can operate their day to day, confidently and…
Added 40 mins ago
D
Recruitment Specialist
Dexterra
Edmonton, AB
- $300 to $350 CAD / day
- Full-time
Track, update, and promote the company's Employee Referral Program.

Fire & Flower Inc.

Retail Store Manager

Brantford, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Oct 22, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Retail Store Manager is responsible for the daily operations and profitability of their assigned location(s), according to set goals and business objectives. Daily operations include staff management, customer satisfaction, product presentation, inventory management and carrying out seasonal changes and promotional activities.

All Retail Store Managers are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards.

Core Competencies & Requirements

Accountability and dependability.
Ethics and integrity.
Excellent customer service skills.
Excellent time management and prioritizing skills.
Demonstrated ability to train, coach, mentor and motivate staff.
Inventory management skills.
High level of proficiency with Microsoft Office.
Strong communication skills (verbal & written).
Strong customer service and troubleshooting skills.
Able to plan and organize work effectively and ensure its completion.
Well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills.
Ability to learn and adapt to sales software quickly.
Professional, responsive, and positive work attitude.
Meticulous records maintenance skills.

Job Duties

Foster, develop, and motivate high performing customer success teams in a rapidly changing/growing environment.
Ensure all customer complaints are addressed and handled professionally.
Ensure that all health, safety, and security regulations are adhered to and required standards are met.
Maintain a full understanding and reinforce departmental policies, procedures, and regulations.
Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer.
Maintain adequate stock through efficient inventory management and optimization.
Increase sales, expand markets, and promote business to meet given goals within provided guidelines.
Ensure processes are maintained for checking deliveries and packaging slips
Verify invoices against packaging slips and track all expenditures.
Ensure merchandise is always presented neatly and that items are priced and priced correctly.
Manage pricing in a product's life cycle by taking seasonal changes into account.
Authorize all customer refunds.
Authorize all employee discounts.
Provide management with required sales, staff, and other assigned productivity reports.
Balance sales, print and record receipts as well as track revenue daily.
Make bank deposits daily and reconcile bank statements.
Record visa and debit accounts.
Supervise all staff in the establishment and coordinate work to ensure productive operations at all hours.

Why you’ll love working here

Opportunity to work with a best-in-class team
Internal advancement opportunities
Competitive bonus elements with short-term and long-term incentives
Wellness program including access to mental health resources
Access to internal learning & development programs
Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training and Experience

Minimum of 3 years work experience in the retail industry.
Minimum of 1 year work experience in a supervisory role in a retail environment.
Experience in all aspects of customer service.
Clear criminal record.
Provincial Cannabis Certification.
Ontario Only - Cannabis Retail Manager License, preferred.

Working Conditions

Some travel may be required.
Ability to attend and conduct presentations.
Manual dexterity required to use desktop computer and peripherals.
Ability to lift 25 pounds.
Overtime as required

#hp1017

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

Apply About employer

More about this job

Responsibilities

The Retail Store Manager is responsible for overseeing daily operations, staff management, and ensuring profitability through effective inventory and sales strategies. They must maintain compliance with all regulations while fostering a high-performing team to deliver exceptional customer service.

Requirements

Candidates must have at least 3 years of retail experience, including 1 year in a supervisory role. A provincial cannabis certification and the ability to lift 25 pounds are required.

Skills

Staff management
Customer service
Inventory management
Conflict resolution
Time management
Training and coaching
Communication skills
Sales software
Records maintenance
Compliance
Leadership
Problem solving
Microsoft Office
Negotiation
Financial reporting

Benefits

Internal advancement opportunities
Competitive bonus elements
Wellness program
Mental health resources
Internal learning and development programs
Team member discount
Perkopolis
Goodlife

Visa sponsorship

Not detected in the job text

Keywords

Retail
Cannabis
Store Management
Inventory Management
Staff Supervision
Customer Success
Compliance
Sales Reporting
Microsoft Office
Conflict Resolution
Leadership
Product Presentation
Promotional Activities
Financial Reconciliation
Cannabis Retail Manager License
Provincial Cannabis Certification

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