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Added 8 mins ago
L
7733 - Seasonal Sales Help
Lids
Toronto, ON · Scarborough, ON
- $17.95 USD / hour
- Temporary
Career development opportunities and professional training programs.
Added 8 mins ago
CL
Resident Experience Manager - CLC
Campus Living Centres
Hamilton, ON
- Full-time
The Resident Experience Manager serves as the primary connection between residents and the property management team. This role ensures a positive, supportive, and engaging living…
Added 8 mins ago
B&
Industrial Cybersecurity Senior Consultant 1
Black & Veatch
Markham, ON
- Full-time
…and standards reviews, security architecture analyses, plan development, and technology implementation and integration. The role also involves running effective customer meetings and risk…
Added 8 mins ago
KB
Freight Flow Associate
Kent Building Supplies
Atholville, NB
- Part-time
…started in frontline roles and advanced through experience, development, and hard…
Added 8 mins ago
RI
Branch Manager
Rentokil Initial
Sackville, NB
- $85,000 to $95,000 CAD / year
- Full-time
…quality. We support our self-motivated team's professional development and personal goals with an environment that provides ongoing training, financial incentives for excellence, and…
Added 8 mins ago
SH
Manager, Access to Care
Scarborough Health Network
Toronto, ON · Scarborough, ON
- Full-time
Job Number: JR107533 Job Title: Manager, Access to Care Union: Union: Job Category: Management Hospital Location: General Site Job Type: Permanent, Full time Number of Positions: 1 Minimum…
Added 8 mins ago
FR
Sustainability Specialist
FirstService Residential Canada
Mississauga, ON
- Full-time
Collect, validate, maintain, and analyze utility consumption, billing, and building characteristic data across multiple platforms, including EPA Portfolio Manager and EnergyCAP.
Added 8 mins ago
RI
Branch Manager
Rentokil Initial
Halifax, NS
- $85,000 to $95,000 CAD / year
- Full-time
…quality. We support our self-motivated team's professional development and personal goals with an environment that provides ongoing training, financial incentives for excellence, and…
Added 8 mins ago
P
Technical Sales Engineer (Electrical Power Solutions) (LB0010)
Potenco
Toronto, ON · Greater Toronto Area, Canada
- Full-time
This is a hands-on, technically driven sales position combining business development, application engineering, and customer engagement. You will work closely with engineers, consultants,…
Added 8 mins ago
O
Associate Director, Search
OMD
Toronto, ON
- Full-time
Lead development of full-funnel paid social strategies aligned to client business objectives
Added 8 mins ago
A
Transportation/Execution Manager
ADM
Windsor, ON
- Full-time
Reporting to the Commercial Manager, the Transportation Manager leads all domestic and export transportation functions (truck, rail, and vessel). This pivotal role optimizes transportation…
Added 8 mins ago
R
Store Manager - Fairview Pointe-Claire
RW&CO
Pointe-Claire, QC
- Full-time
Reporting to the District Manager, join a team where your leadership will truly have an impact! As a Store Manager, you’ll be at the heart of the action: leading and inspiring your team,…
Added 8 mins ago
OM
Director, Performance
Omnicom Media
Toronto, ON
- Full-time
…and programmatic driving innovation, strategic direction, and business growth across teams and client…
Added 8 mins ago
C
Entry Level Management Trainee
Convertiqq
Vancouver, BC
- $3,595 to $4,395 CAD / month
- Full-time
…gain hands-on experience in sales, customer acquisition, team development, and business operations while building the foundations for future leadership…
Added 8 mins ago
B&
Administrative Assistant
Black & McDonald Limited
Toronto, ON · Scarborough, ON
- Full-time
The Subcontract Administrator is located in Scarborough and typically reports directly to the Subcontract Manager. Their primary focus is assisting in subcontract management under the…
Added 8 mins ago
RL
Growth Manager
Royal LePage
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
Exposure to Real Estate, Rental, fintech, AI, partnerships, sales, and business development.
Added 8 mins ago
OC
MANAGER OF ENTERPRISE STRATEGY AND DATA MGT
Ontario College of Teachers
Toronto, ON
- $145,252 to $158,721 CAD / year
- Full-time
The Manager, Enterprise Strategy and Data Management is responsible for leading the development, implementation, and oversight of enterprise-wide technology, data management practices and…
Added 8 mins ago
HB
Business Development Manager, Wealth Channel - Southwestern Ontario
HomeEquity Bank
London, ON
- Full-time
The Business Development Manager is responsible for growing referral business in an assigned territory by building strong relationships with referral partners and clients. The role manages…
Added 8 mins ago
GE
Internal Auditor, Technology Audit & Data Analytics
Gibson Energy
Calgary, AB
- Full-time
The Internal Auditor reports directly to the Senior Manager Internal Audit, Controls and Enterprise Risk. This role is responsible for delivering the organization’s risk-based Internal…
Added 8 mins ago
LL
Business Operations Manager - Acheson
Liebherr-Canada Ltd.
Acheson, AB
- Full-time
Previous experience in Heavy Equipment business.
Added 8 mins ago
W
Customer Service Manager
Walmart
Digby, NS
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 8 mins ago
AG
Coordinator, Programmatic
Adelphi Group
Toronto, ON
- Full-time
Assist the campaign manager in the setup and execution of various deal types within the DSP, including guaranteed and non-guaranteed deals.
Added 8 mins ago
AG
Director, Performance
Adelphi Group
Toronto, ON
- Full-time
…and programmatic driving innovation, strategic direction, and business growth across teams and client…
Added 8 mins ago
Senior Finance Business Partner
D2L
Vancouver, BC · Winnipeg, MB · Kitchener, ON · Toronto, ON
Reporting to the Manager, Corporate Financial Planning & Analysis, the Senior Finance Business Partner position will partner with the Professional Services and Support (PS&S) organizations…
Added 8 mins ago
LC
Product Manager, Digital Health (14 month contract)
Loblaw Companies Limited
Toronto, ON
- Full-time
…services and strategic digital health initiatives. The Product Manager will work closely with business stakeholders, technology, design, analytics and external partners to identify patient…

Fire & Flower Inc.

Retail Store Manager

Sault Ste. Marie, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Oct 30, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Retail Store Manager is responsible for the daily operations and profitability of their assigned location(s), according to set goals and business objectives. Daily operations include staff management, customer satisfaction, product presentation, inventory management and carrying out seasonal changes and promotional activities.

All Retail Store Managers are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards.

Core Competencies & Requirements

Accountability and dependability.
Ethics and integrity.
Excellent customer service skills.
Excellent time management and prioritizing skills.
Demonstrated ability to train, coach, mentor and motivate staff.
Inventory management skills.
High level of proficiency with Microsoft Office.
Strong communication skills (verbal & written).
Strong customer service and troubleshooting skills.
Able to plan and organize work effectively and ensure its completion.
Well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills.
Ability to learn and adapt to sales software quickly.
Professional, responsive, and positive work attitude.
Meticulous records maintenance skills.

Job Duties

Foster, develop, and motivate high performing customer success teams in a rapidly changing/growing environment.
Ensure all customer complaints are addressed and handled professionally.
Ensure that all health, safety, and security regulations are adhered to and required standards are met.
Maintain a full understanding and reinforce departmental policies, procedures, and regulations.
Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer.
Maintain adequate stock through efficient inventory management and optimization.
Increase sales, expand markets, and promote business to meet given goals within provided guidelines.
Ensure processes are maintained for checking deliveries and packaging slips
Verify invoices against packaging slips and track all expenditures.
Ensure merchandise is always presented neatly and that items are priced and priced correctly.
Manage pricing in a product's life cycle by taking seasonal changes into account.
Authorize all customer refunds.
Authorize all employee discounts.
Provide management with required sales, staff, and other assigned productivity reports.
Balance sales, print and record receipts as well as track revenue daily.
Make bank deposits daily and reconcile bank statements.
Record visa and debit accounts.
Supervise all staff in the establishment and coordinate work to ensure productive operations at all hours.

Why you’ll love working here

Opportunity to work with a best-in-class team
Internal advancement opportunities
Competitive bonus elements with short-term and long-term incentives
Wellness program including access to mental health resources
Access to internal learning & development programs
Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training and Experience

Minimum of 3 years work experience in the retail industry.
Minimum of 1 year work experience in a supervisory role in a retail environment.
Experience in all aspects of customer service.
Clear criminal record.
Provincial Cannabis Certification.
Ontario Only - Cannabis Retail Manager License, preferred.

Working Conditions

Some travel may be required.
Ability to attend and conduct presentations.
Manual dexterity required to use desktop computer and peripherals.
Ability to lift 25 pounds.
Overtime as required.

#hp1017

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

Apply About employer

More about this job

Responsibilities

The Retail Store Manager oversees daily operations, including staff management, inventory control, and ensuring high levels of customer satisfaction. They are responsible for meeting sales goals, maintaining compliance with safety regulations, and managing financial reporting for the location.

Requirements

Candidates must have at least 3 years of retail experience, including a minimum of 1 year in a supervisory role. A provincial cannabis certification is required, and an Ontario Cannabis Retail Manager License is preferred.

Skills

Staff management
Inventory management
Customer service
Conflict resolution
Training and coaching
Time management
Microsoft Office
Communication skills
Sales software
Records maintenance
Financial reporting
Compliance
Leadership
Negotiation
Problem solving

Benefits

Internal advancement opportunities
Competitive bonus elements
Wellness program
Mental health resources
Internal learning & development programs
Team member discount
Perkopolis
Goodlife

Visa sponsorship

Not detected in the job text

Keywords

Cannabis retail
Retail management
Inventory management
Staff supervision
Customer success
Compliance
Sales targets
Financial reconciliation
Microsoft Office
Product presentation
Conflict resolution
Leadership
Retail operations
Provincial Cannabis Certification
Cannabis Retail Manager License

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