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Added 1 hour ago
WK
dog kennel manager
Willchris Kennels Ltd
Surrey, BC
- Full-time
Added 2 hours ago
H
Psychologist PhD Senior
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Job Description: Under the direction of the Program Manager, Kinetik Rehabilitation Services, and with clinical support from the Professional Leader of Psychology, the Senior Psychologist…
Added 2 hours ago
ST
Director of Finance and Administration - $100K-$150K/yr in Curve Lake, ON!
Scout Talent
MB · Manitoba, Canada
- $100,000 to $150,000 CAD / year
- Full-time
…functions. These are financial governance, human resources, policy and planning, communications, and information technology. Finance sits at the heart of the role. You will be accountable…
Added 2 hours ago
A
Senior Manager, Strategic Partnerships – Japan Partnerships (Tokyo-based)
Agoda
Toronto, ON
- Full-time
We are looking for a Senior Manager, Strategic Partnerships to lead Agoda’s Japan FI partnership strategy and execution.
Added 2 hours ago
A
Senior Manager, Strategic Partnerships – Japan Partnerships (Tokyo-based)
Agoda
Vancouver, BC
- Full-time
We are looking for a Senior Manager, Strategic Partnerships to lead Agoda’s Japan FI partnership strategy and execution.
Added 2 hours ago
CO
Human Resources Generalist
City of Saint John
Saint John, NB
- Full-time
…administration, onboarding, offboarding, Human Resources operations, policy application, employee experience and…
Added 2 hours ago
DO
Director
Department of Energy and Economic Diversification
Perth South, ON
- Full-time
Energy Policy WA provides policy advice to support secure, reliable, sustainable and affordable energy services for Western Australians. We have multiple Director positions available and…
Added 2 hours ago
CO
Coordinator, Special Projects
City of Brampton
Brampton, ON
- Full-time
Reporting to the Senior Manager, Community Safety & Well Being, the Coordinator will be responsible for on-site engagement, coordination, data collection, and risk identification at…
Added 2 hours ago
Aircraft Maintenance Engineer - Heavy Line
The Talent Team at Perimeter Aviation
Winnipeg, MB
Reporting to both the Crew Chief and the Heavy Production Manager, the Aircraft Maintenance Engineer’s primary responsibilities include, but are not limited to, servicing, inspecting,…
Added 3 hours ago
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Principal Managing Partner
Workday
Toronto, ON · Canada, ON, Toronto
- Full-time
10+ years career experience operating in a software-as-a-service Human Resources or Finance environment at a project or program manager level
Added 3 hours ago
UO
Manager, Accreditation Pharm D and Graduate Studies
University of Ottawa
Ottawa, ON · Roger Guindon Hall
- Full-time
Added 3 hours ago
UO
Senior Instructor, Clinical Simulation Laboratory, Nursing
University of Ottawa
Ottawa, ON
- Part-time
Reporting to the Manager of the Louise McEntyre West Nursing Simulation and Peer Mentorship Centre, the instructor develops, oversees, and facilitates learning experiences in the context of…
Added 3 hours ago
B
Mortgage Specialist
BMO
Vaughan, ON
- Full-time
…business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and…
Added 3 hours ago
AT
Consular Officer
Australian Trade and Investment Commission (Austrade)
Vancouver, BC
- Full-time
Support the consular services operation of the office, and the Consular and Passports Manager and Consul-General.
Added 3 hours ago
Restaurant Manager
McDonald's
Tsuu T'Ina Nation 145, AB
McDonald’s Restaurant Manager – Job Description
Added 3 hours ago
Restaurant Manager
McDonald's
Calgary, AB
McDonald’s Restaurant Manager – Job Description
Added 3 hours ago
Shift Manager
McDonald's
Calgary, AB
At McDonald’s, our shift manager is responsible for leading the operations of a McDonald’s restaurant during their shift. This includes managing staff, ensuring customer satisfaction, and…
Added 3 hours ago
Shift Manager
McDonald's
Tsuu T'Ina Nation 145, AB
At McDonald’s, our shift manager is responsible for leading the operations of a McDonald’s restaurant during their shift. This includes managing staff, ensuring customer satisfaction, and…
Added 3 hours ago
Shift Manager
McDonald's
Calgary, AB
At McDonald’s, our shift manager is responsible for leading the operations of a McDonald’s restaurant during their shift. This includes managing staff, ensuring customer satisfaction, and…
Added 3 hours ago
Department Manager
McDonald's
Tsuu T'Ina Nation 145, AB
McDonald’s Department Manager – Job Description
Added 3 hours ago
Department Manager
McDonald's
Calgary, AB
McDonald’s Department Manager – Job Description
Added 3 hours ago
Department Manager
McDonald's
Calgary, AB
McDonald’s Department Manager – Job Description
Added 3 hours ago
SH
Experienced Sales Manager in home health care setting.
Senior Helpers Calgary
Calgary, AB
- Part-time
…to run our Calgary operation. The Marketing, Digital & Sales Manager is responsible for maintaining and developing new and innovative marketing methods. This leader’s essential objective is…
Added 3 hours ago
B&
Retail Assistant Manager (Assistant Brand Experience Leader)-MAYFAIR SHOPPING CENTRE
Bath & Body Works
Victoria, BC
- $22.75 to $28.55 CAD / hour
- Full-time
Added 3 hours ago
Manager, Fire Prevention and Preparedness
Toronto Community Housing or Toronto Seniors Housing
Toronto, ON
Reporting to the Director, Emergency Response & Compliance, the Manager, Fire Prevention and Preparedness will support the advancement of a proactive fire safety culture at TCHC. The…

Fire & Flower Inc.

Retail Store Manager

Sault Ste. Marie, ON, Canada

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Job details

Posting language: English
Posted: Oct 30, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Retail Store Manager is responsible for the daily operations and profitability of their assigned location(s), according to set goals and business objectives. Daily operations include staff management, customer satisfaction, product presentation, inventory management and carrying out seasonal changes and promotional activities.

All Retail Store Managers are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards.

Core Competencies & Requirements

Accountability and dependability.
Ethics and integrity.
Excellent customer service skills.
Excellent time management and prioritizing skills.
Demonstrated ability to train, coach, mentor and motivate staff.
Inventory management skills.
High level of proficiency with Microsoft Office.
Strong communication skills (verbal & written).
Strong customer service and troubleshooting skills.
Able to plan and organize work effectively and ensure its completion.
Well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills.
Ability to learn and adapt to sales software quickly.
Professional, responsive, and positive work attitude.
Meticulous records maintenance skills.

Job Duties

Foster, develop, and motivate high performing customer success teams in a rapidly changing/growing environment.
Ensure all customer complaints are addressed and handled professionally.
Ensure that all health, safety, and security regulations are adhered to and required standards are met.
Maintain a full understanding and reinforce departmental policies, procedures, and regulations.
Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer.
Maintain adequate stock through efficient inventory management and optimization.
Increase sales, expand markets, and promote business to meet given goals within provided guidelines.
Ensure processes are maintained for checking deliveries and packaging slips
Verify invoices against packaging slips and track all expenditures.
Ensure merchandise is always presented neatly and that items are priced and priced correctly.
Manage pricing in a product's life cycle by taking seasonal changes into account.
Authorize all customer refunds.
Authorize all employee discounts.
Provide management with required sales, staff, and other assigned productivity reports.
Balance sales, print and record receipts as well as track revenue daily.
Make bank deposits daily and reconcile bank statements.
Record visa and debit accounts.
Supervise all staff in the establishment and coordinate work to ensure productive operations at all hours.

Why you’ll love working here

Opportunity to work with a best-in-class team
Internal advancement opportunities
Competitive bonus elements with short-term and long-term incentives
Wellness program including access to mental health resources
Access to internal learning & development programs
Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training and Experience

Minimum of 3 years work experience in the retail industry.
Minimum of 1 year work experience in a supervisory role in a retail environment.
Experience in all aspects of customer service.
Clear criminal record.
Provincial Cannabis Certification.
Ontario Only - Cannabis Retail Manager License, preferred.

Working Conditions

Some travel may be required.
Ability to attend and conduct presentations.
Manual dexterity required to use desktop computer and peripherals.
Ability to lift 25 pounds.
Overtime as required.

#hp1017

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

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More about this job

Responsibilities

The Retail Store Manager oversees daily operations, including staff management, inventory control, and ensuring high levels of customer satisfaction. They are responsible for meeting sales goals, maintaining compliance with safety regulations, and managing financial reporting for the location.

Requirements

Candidates must have at least 3 years of retail experience, including a minimum of 1 year in a supervisory role. A provincial cannabis certification is required, and an Ontario Cannabis Retail Manager License is preferred.

Skills

Staff management
Inventory management
Customer service
Conflict resolution
Training and coaching
Time management
Microsoft Office
Communication skills
Sales software
Records maintenance
Financial reporting
Compliance
Leadership
Negotiation
Problem solving

Benefits

Internal advancement opportunities
Competitive bonus elements
Wellness program
Mental health resources
Internal learning & development programs
Team member discount
Perkopolis
Goodlife

Visa sponsorship

Not detected in the job text

Keywords

Cannabis retail
Retail management
Inventory management
Staff supervision
Customer success
Compliance
Sales targets
Financial reconciliation
Microsoft Office
Product presentation
Conflict resolution
Leadership
Retail operations
Provincial Cannabis Certification
Cannabis Retail Manager License

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