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Added 3 mins ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Toronto, ON
- Part-time
Receives merchandise in accordance with the receiving policies and procedures
Added 3 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Part-time
Receives merchandise in accordance with the receiving policies and procedures
Added 3 mins ago
W
(CAN) Leader de nuit
Walmart
Rouyn-Noranda, QC
- Full-time
Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role, you lead and…
Added 18 mins ago
TH
Sales Associate Part-Time - 7180 Winnipeg North
The Home Depot
Winnipeg, MB
- Part-time
Plan the best method of loading and securing merchandise in customer’s vehicle as per Safe Loading Training.
Added 1 hour ago
W
(CAN) Asset Protection Associate
Walmart
Cambridge, ON
- Part-time
…teamwork, the Asset Protection Associate helps protect people, merchandise, and the overall shopping…
Added 1 hour ago
TH
Lot Associate Part-Time - 7052 Regina
The Home Depot
Regina, SK
- Part-time
Plan the best method of loading and securing merchandise in customer’s vehicle as per Safe Loading Training.
Added 1 hour ago
TH
Sales Associate Part-Time - 7051 Saskatoon
The Home Depot
Saskatoon, SK
- Part-time
Actively seek customers throughout the store and escort customers to appropriate merchandise, regardless of department
Added 1 hour ago
TH
Sales Associate Part-Time - 7052 Regina
The Home Depot
Regina, SK
- Part-time
Actively seek customers throughout the store and escort customers to appropriate merchandise, regardless of department
Added 2 hours ago
W
(CAN) Asset Protection Associate
Walmart
Hamilton, ON
- Full-time
…teamwork, the Asset Protection Associate helps protect people, merchandise, and the overall shopping…
Added 2 hours ago
Sales Associate - Retail Sales
Roots
Mont-Tremblant, QC
Reporting to the Store Manager, the Sales Associate plays a vital role in promoting our core values. The main objective of this position is to provide exceptional service to customers and…
Added 3 hours ago
W
(CAN) Part-Time Cashier
Walmart
Stratford, ON
- Part-time
2. Processes all purchase transactions in a timely and efficient manner, including deactivation of merchandise with respect to the EAS Program.
Added 3 hours ago
W
Health and Beauty Team Associate
Walmart
Ottawa, ON
- Full-time
2. Assists customers by promoting products/services, locating merchandise and making purchase decisions.
Added 3 hours ago
(CAN) Part-Time Cashier
Walmart Canada
Stratford, ON
Processes all purchase transactions in a timely and efficient manner, including deactivation of merchandise with respect to the EAS Program.
Added 3 hours ago
MC
Senior Retail Sales Associate
Moores Clothing
Belleville, ON
- Full-time
…would be a temporary flex key holder in the capacity of the manager on duty, in times of…
Added 3 hours ago
WC
Health and Beauty Team Associate
Walmart Canada
Ottawa, ON
- Full-time
Assists customers by promoting products/services, locating merchandise and making purchase decisions.
Added 3 hours ago
BP
Cashier - PT
Bass Pro Shops
Delta, BC · Vancouver, BC
- Part-time
Reporting to the Group Sales Manager – Front End-Receiving, Cashiers will greet and engage customers during the checkout process, process customer funds accurately and appropriately, while…
Added 4 hours ago
MR
Merchandiser (Port Alberni, BC)
Match Retail
Port Alberni, BC
- Contract
Merchandise display machines and stock per brand guidelines
Added 4 hours ago
MR
Merchandiser
Match Retail
Shediac, NB
- Contract
Merchandise display machines and stock per brand guidelines
Added 4 hours ago
J
Store manager - retail
JobsMedia.io
Calgary, AB
- Full-time
Determine merchandise and services to be sold
Added 4 hours ago
S
Part Time Produce Clerk - Admirals Thrifty Foods
Sobeys
Victoria, BC
- Part-time
Maintaining and building merchandise displays in compliance with Safeway programs
Added 4 hours ago
LC
Merchandiser, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Vancouver, BC
- Part-time
Receives merchandise in accordance with the receiving policies and procedures
Added 4 hours ago
TH
Merchandising Execution Associate Part-Time - 7058 St. Vital
The Home Depot
Canada
- Part-time
Read and interpret directions to ensure merchandise is set to the planogram, project instructions, program service requirements and general service guidelines
Added 4 hours ago
TH
Overnight Freight Associate Part Time - 7051 Saskatoon
The Home Depot
Saskatoon, SK
- Part-time
Freight Team Associates are responsible for stocking merchandise, organizing the sales floor to create a pleasant and safe shopping environment, and providing customer service as required…
Added 4 hours ago
TH
Overnight Freight Associate Part Time - WOODBRIDGE
The Home Depot
Woodbridge, ON
- Part-time
Freight Team Associates are responsible for stocking merchandise, organizing the sales floor to create a pleasant and safe shopping environment, and providing customer service as required…
Added 4 hours ago
TH
Overnight Freight Associate Part-Time - 7058 St. Vital
The Home Depot
Canada
- Part-time
Freight Team Associates are responsible for stocking merchandise, organizing the sales floor to create a pleasant and safe shopping environment, and providing customer service as required…

Fire & Flower Inc.

Retail Store Manager

Sault Ste. Marie, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Oct 30, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Retail Store Manager is responsible for the daily operations and profitability of their assigned location(s), according to set goals and business objectives. Daily operations include staff management, customer satisfaction, product presentation, inventory management and carrying out seasonal changes and promotional activities.

All Retail Store Managers are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards.

Core Competencies & Requirements

Accountability and dependability.
Ethics and integrity.
Excellent customer service skills.
Excellent time management and prioritizing skills.
Demonstrated ability to train, coach, mentor and motivate staff.
Inventory management skills.
High level of proficiency with Microsoft Office.
Strong communication skills (verbal & written).
Strong customer service and troubleshooting skills.
Able to plan and organize work effectively and ensure its completion.
Well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills.
Ability to learn and adapt to sales software quickly.
Professional, responsive, and positive work attitude.
Meticulous records maintenance skills.

Job Duties

Foster, develop, and motivate high performing customer success teams in a rapidly changing/growing environment.
Ensure all customer complaints are addressed and handled professionally.
Ensure that all health, safety, and security regulations are adhered to and required standards are met.
Maintain a full understanding and reinforce departmental policies, procedures, and regulations.
Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer.
Maintain adequate stock through efficient inventory management and optimization.
Increase sales, expand markets, and promote business to meet given goals within provided guidelines.
Ensure processes are maintained for checking deliveries and packaging slips
Verify invoices against packaging slips and track all expenditures.
Ensure merchandise is always presented neatly and that items are priced and priced correctly.
Manage pricing in a product's life cycle by taking seasonal changes into account.
Authorize all customer refunds.
Authorize all employee discounts.
Provide management with required sales, staff, and other assigned productivity reports.
Balance sales, print and record receipts as well as track revenue daily.
Make bank deposits daily and reconcile bank statements.
Record visa and debit accounts.
Supervise all staff in the establishment and coordinate work to ensure productive operations at all hours.

Why you’ll love working here

Opportunity to work with a best-in-class team
Internal advancement opportunities
Competitive bonus elements with short-term and long-term incentives
Wellness program including access to mental health resources
Access to internal learning & development programs
Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training and Experience

Minimum of 3 years work experience in the retail industry.
Minimum of 1 year work experience in a supervisory role in a retail environment.
Experience in all aspects of customer service.
Clear criminal record.
Provincial Cannabis Certification.
Ontario Only - Cannabis Retail Manager License, preferred.

Working Conditions

Some travel may be required.
Ability to attend and conduct presentations.
Manual dexterity required to use desktop computer and peripherals.
Ability to lift 25 pounds.
Overtime as required.

#hp1017

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

Apply About employer

More about this job

Responsibilities

The Retail Store Manager oversees daily operations, including staff management, inventory control, and ensuring high levels of customer satisfaction. They are responsible for meeting sales goals, maintaining compliance with safety regulations, and managing financial reporting for the location.

Requirements

Candidates must have at least 3 years of retail experience, including a minimum of 1 year in a supervisory role. A provincial cannabis certification is required, and an Ontario Cannabis Retail Manager License is preferred.

Skills

Staff management
Inventory management
Customer service
Conflict resolution
Training and coaching
Time management
Microsoft Office
Communication skills
Sales software
Records maintenance
Financial reporting
Compliance
Leadership
Negotiation
Problem solving

Benefits

Internal advancement opportunities
Competitive bonus elements
Wellness program
Mental health resources
Internal learning & development programs
Team member discount
Perkopolis
Goodlife

Visa sponsorship

Not detected in the job text

Keywords

Cannabis retail
Retail management
Inventory management
Staff supervision
Customer success
Compliance
Sales targets
Financial reconciliation
Microsoft Office
Product presentation
Conflict resolution
Leadership
Retail operations
Provincial Cannabis Certification
Cannabis Retail Manager License

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