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Added 11 mins ago
G
Gestionnaire adjoint/Unassigned Assistant Manager - Carrefour Laval
Gap
Laval, QC
- Full-time
…strategy to achieve performance goals and drive profitable sales growth through all aspects of the store, including; customer and product operations, merchandising, and talent development.…
Added 41 mins ago
Assistant Manager I
EssilorLuxottica Group
Ottawa, ON
A world leader in the specialty sunglass retail business with over 3,000 stores worldwide, we believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring…
Added 1 hour ago
KS
Western Regional Sales Manager - Alberta
Kinetic Search Group
AB · Alberta, Canada
- $110,000 to $125,000 CAD / year
- Full-time
The Regional Sales Manager will strengthen existing customer relationships, expand market penetration, and identify new business opportunities across the assigned territory. Working closely…
Added 1 hour ago
OA
Production Planner / Buyer-Techniseal, Candiac QC
Oldcastle APG
Candiac, QC
- Other
…output. In addition, the individual will contribute to the development of the **Master Production Schedule (MPS)** and **Material Requirements Planning (MRP)** based on customer orders,…
Added 1 hour ago
MM
Manager, Export Liner
MSC Mediterranean Shipping Company
Montreal, QC
- Full-time
The Line Manager - Exports is responsible for the commercial performance, profitability, and strategic growth of assigned export trade(s) from Canada. This role owns the development and…
Added 1 hour ago
WP
Manager, Parking and Commercial Operations
Westerner Park
Red Deer, AB
- Full-time
Westerner Park is seeking an experienced and business-focused Manager, Parking and Commercial Operations to lead the performance and growth of key customer-facing commercial operations,…
Added 1 hour ago
CH
Sales & Catering Manager - Courtyard by Marriott Edmonton Downtown
Concord Hospitality Enterprises
Edmonton, AB
- Full-time
Being the Sales & Catering Manager at a Concord Hospitality property means you hold an important key to the hotel’s success. You will develop and foster hotel business through direct sales,…
Added 1 hour ago
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Fréchette, Vins d’exception | Associé(e) aux ventes sur le terrain – Contrat temporaire de 3 mois (avec possibilité d’extension)
A3 - Les agences de vins, bières et spiritueux
Montreal, QC
- Full-time
Reporting to the Sales Manager, the successful candidate will be responsible for growing sales within their territory by working with SAQ stores and license holders, while ensuring the…
Added 1 hour ago
AL
Director of Operations
AlgoEdge Labs
Niagara Falls, ON
- Full-time
The business is planned to roughly double its revenue in 2027. The General Manager owns the P&L, customers, sales and engineering. The Director of Operations owns everything between order…
Added 1 hour ago
SD
Assistant Front Store Manager, Hourly Full Time Evening
Shoppers Drug Mart
Aurora, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 1 hour ago
SD
Assistant Front Store Manager, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Aurora, ON
- Part-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 1 hour ago
SD
Assistant Front Store Manager, Hourly Full Time Evening
Shoppers Drug Mart
Toronto, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 3 hours ago
BI
Senior Brand Manager, Oncology
Boehringer Ingelheim
Burlington, ON
- Full-time
…specific customer segments in line with corporate Integrated Business Plans (IBPs) strategic objectives & Critical Success Factors (CSFs). Translate ICPs into omnichannel campaigns, develop…
Added 4 hours ago
J
Major Account Manager
JobsMedia.io
Mascouche, QC
- Full-time
Working with the Sales Management team, the successful candidate will orchestrate all management, retention, and development activities for a portfolio of established strategic accounts.
Added 4 hours ago
Global Supply Chain Manager
Intertape Polymer Group (IPG)
Truro, NS
…for our Truro operations. This role is the cornerstone of our business success by ensuring that we serve our customers better, faster, and more…
Added 4 hours ago
Brand Manager
Sofina Foods Inc
Markham, ON
Reporting to the Senior Brand Manager, Specialty Deli, the Brand Manager is responsible for the development and execution of marketing strategies, plans and programs that build brand equity…
Added 4 hours ago
NM
Corporate Precision Agriculture Manager
Nelson Motors and Equipment
Avonlea, SK
- Full-time
Reporting to the General Manager, you will lead the development and implementation of integrated solutions across the organization to improve connectivity, strengthen the customer…
Added 4 hours ago
J
Personal Lines Insurance Account Manager
JobsMedia.io
Toronto, ON
- Full-time
We’re looking for a Personal Lines Account Manager to join an a fast-growing team with a brokerage in North York, ON. This role will be responsible for managing a book of personal lines…
Added 4 hours ago
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Personal Lines Account Manager - Insurance
JobsMedia.io
North Bay, ON
- Full-time
We’re looking for a Personal Lines Account Manager to join an a fast-growing team with a brokerage in North Bay, ON. This role will be responsible for managing a book of personal lines…
Added 4 hours ago
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Part Time Produce Clerk - Admirals Thrifty Foods
Sobeys
Victoria, BC
- Part-time
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 4 hours ago
CP
Motorola Wireless National Account Manager
Channel Partners
Toronto, ON
- Full-time
The purpose of the Motorola Wireless National Account Manager is to drive training opportunities and key business initiatives with higher-level dealer management teams. You will be…
Added 4 hours ago
T
TikTok Commerce - Senior Category Manager
TikTok
Toronto, ON
- Full-time
- Partners acquisition and onboarding: identify potential partners, build onboarding solutions (including business model suggestions, creator affiliation, partners education) and set up…
Added 4 hours ago
JC
Store Manager
JYSK Canada
Moose Jaw, SK
- Full-time
As the Store Manager, you are responsible for the direct supervision and development of the management and store team. You will lead, manage, and ensure the maximization of sales growth in…
Added 5 hours ago
Back of House Manager
JD Sports / Livestock / Size?
Winnipeg, MB
We are seeking a highly organized, detail-oriented, and performance-driven Back of House Manager to lead all stockroom and back-of-house operations in a fast-paced, lifestyle and…
Added 5 hours ago
A&
Store Manager - CF Chinook Centre, Abercrombie & Fitch
Abercrombie & Fitch Co.
Calgary, AB · Chinook, AB
- Full-time
The Store Manager is the leader of their location. They are responsible for staffing, training, developing, and retaining both part-time and full-time staff, including career development…

Fire & Flower Inc.

Retail Store Manager

Sault Ste. Marie, ON, Canada

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Job details

Posting language: English
Posted: Oct 30, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Retail Store Manager is responsible for the daily operations and profitability of their assigned location(s), according to set goals and business objectives. Daily operations include staff management, customer satisfaction, product presentation, inventory management and carrying out seasonal changes and promotional activities.

All Retail Store Managers are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards.

Core Competencies & Requirements

Accountability and dependability.
Ethics and integrity.
Excellent customer service skills.
Excellent time management and prioritizing skills.
Demonstrated ability to train, coach, mentor and motivate staff.
Inventory management skills.
High level of proficiency with Microsoft Office.
Strong communication skills (verbal & written).
Strong customer service and troubleshooting skills.
Able to plan and organize work effectively and ensure its completion.
Well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills.
Ability to learn and adapt to sales software quickly.
Professional, responsive, and positive work attitude.
Meticulous records maintenance skills.

Job Duties

Foster, develop, and motivate high performing customer success teams in a rapidly changing/growing environment.
Ensure all customer complaints are addressed and handled professionally.
Ensure that all health, safety, and security regulations are adhered to and required standards are met.
Maintain a full understanding and reinforce departmental policies, procedures, and regulations.
Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer.
Maintain adequate stock through efficient inventory management and optimization.
Increase sales, expand markets, and promote business to meet given goals within provided guidelines.
Ensure processes are maintained for checking deliveries and packaging slips
Verify invoices against packaging slips and track all expenditures.
Ensure merchandise is always presented neatly and that items are priced and priced correctly.
Manage pricing in a product's life cycle by taking seasonal changes into account.
Authorize all customer refunds.
Authorize all employee discounts.
Provide management with required sales, staff, and other assigned productivity reports.
Balance sales, print and record receipts as well as track revenue daily.
Make bank deposits daily and reconcile bank statements.
Record visa and debit accounts.
Supervise all staff in the establishment and coordinate work to ensure productive operations at all hours.

Why you’ll love working here

Opportunity to work with a best-in-class team
Internal advancement opportunities
Competitive bonus elements with short-term and long-term incentives
Wellness program including access to mental health resources
Access to internal learning & development programs
Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training and Experience

Minimum of 3 years work experience in the retail industry.
Minimum of 1 year work experience in a supervisory role in a retail environment.
Experience in all aspects of customer service.
Clear criminal record.
Provincial Cannabis Certification.
Ontario Only - Cannabis Retail Manager License, preferred.

Working Conditions

Some travel may be required.
Ability to attend and conduct presentations.
Manual dexterity required to use desktop computer and peripherals.
Ability to lift 25 pounds.
Overtime as required.

#hp1017

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

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More about this job

Responsibilities

The Retail Store Manager oversees daily operations, including staff management, inventory control, and ensuring high levels of customer satisfaction. They are responsible for meeting sales goals, maintaining compliance with safety regulations, and managing financial reporting for the location.

Requirements

Candidates must have at least 3 years of retail experience, including a minimum of 1 year in a supervisory role. A provincial cannabis certification is required, and an Ontario Cannabis Retail Manager License is preferred.

Skills

Staff management
Inventory management
Customer service
Conflict resolution
Training and coaching
Time management
Microsoft Office
Communication skills
Sales software
Records maintenance
Financial reporting
Compliance
Leadership
Negotiation
Problem solving

Benefits

Internal advancement opportunities
Competitive bonus elements
Wellness program
Mental health resources
Internal learning & development programs
Team member discount
Perkopolis
Goodlife

Visa sponsorship

Not detected in the job text

Keywords

Cannabis retail
Retail management
Inventory management
Staff supervision
Customer success
Compliance
Sales targets
Financial reconciliation
Microsoft Office
Product presentation
Conflict resolution
Leadership
Retail operations
Provincial Cannabis Certification
Cannabis Retail Manager License

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