Jobs in Canada

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Added 2 mins ago
RB
Financing Specialist
Royal Bank of Canada
Vancouver, BC
- Full-time
…Relationship Team, and strategic partner to the Commercial Account Manager, managing the credit process will enable enhanced client-facing…
Added 2 mins ago
RB
Senior Relationship Manager - Royal Distinction
Royal Bank of Canada
Toronto, ON
- Full-time
Lead with a service mindset, delivering an exceptional partner experience that demonstrates your ability to support them and their clients with a “white glove” level of care
Added 2 mins ago
RB
Branch Manager, Yonge & Cranbrooke Branch
Royal Bank of Canada
Toronto, ON
- Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 2 mins ago
RB
Banking Advisor
Royal Bank of Canada
Pincher Creek, AB
- Full-time
· Track record in building rapport and maintaining client relationships within the financial or service industry
Added 2 mins ago
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Director, Corporate Client Group
Royal Bank of Canada
Ottawa, ON · Kingston, ON
- Full-time
…revenue between $25MM and $100MM. As a professional relationship manager with strong business development skills and advanced financial acumen, you are responsible for new client…
Added 2 mins ago
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Assistant Branch Manager
Royal Bank of Canada
Drummondville, QC
- Full-time
As an Assistant Branch Manager, you motivate and coach a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team sales…
Added 17 mins ago
CO
Temporary Technical Lead (Housing Accelerator Fund) Up to 18 Months
City of Saint John
Saint John, NB
- Temporary
Under the general supervision of the HAF Project Manager, you will be part of a high-caliber cross functional team leading the E-Permitting Initiative under the City of Saint John Housing…
Added 17 mins ago
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Pharmacy Manager
Rxvia Pharmacy
Vancouver, BC
- Full-time
Role Description The Pharmacy Manager is a full-time, on-site role based at Rxvia Pharmacy in Vancouver, BC. This role oversees daily pharmacy operations, including dispensing medications,…
Added 17 mins ago
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Live-in Resident Manager
Boardwalk
Calgary, AB
- Full-time
Must live on site (60% rental discount) · Successful applicants must have a flexible schedule and be available to work evenings and weekends
Added 17 mins ago
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Senior Mammography Technologist
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- Full-time
Must have a valid Manitoba Driver’s License · Must hold a satisfactory employment record
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Senior Mammography Technologist - Repost
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Winnipeg, MB
- Temporary
Must have a valid Manitoba Driver’s License · Must hold a satisfactory employment record
Added 17 mins ago
Retail Store Manager
Fire & Flower Inc.
North Bay, ON
…Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company…
Added 32 mins ago
SD
Beauty Manager, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Surrey, BC
- Part-time
Always put the Customer first and provides superior customer service
Added 47 mins ago
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Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Demonstrated commitment to customer service and teamwork.
Added 47 mins ago
WC
Job Profile Name (CAN) Directs Store Delivery Associate
Walmart Canada
Langley (District), BC · Langley, BC
- Full-time
…ideal for individuals seeking an engaging role in customer service or…
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Medical Radiation Technologist (CT & X-Ray)
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- Internship
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Added 47 mins ago
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Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
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Demonstrated commitment to customer service and teamwork.
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Gérant(e) de magasin- ACT
Alimentation Couche-Tard
Longueuil, QC · Saint-Hubert, QC
- Full-time
…of 2 or more full-time employees which may include Assistant Manager(s), Lead Representative(s) and Customer Service…
Added 47 mins ago
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Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
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Demonstrated commitment to customer service and teamwork.
Added 1 hour ago
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…simplifier l’exposition de points de terminaison par les équipes de service au moyen de nos passerelles, ainsi que l’utilisation directe des fonctionnalités d’API de base de notre…
Added 1 hour ago
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Senior Software Engineer | Développeur(euse) de logiciels sénior
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Added 1 hour ago
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Secretary 3 - Clinical Health Psychology - Repost
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Under the direction of the Administrative Manager of Clinical Health Psychology the incumbent provides secretarial services to the staff psychologists and residents in Clinical Health…
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Game Companies
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Added 1 hour ago
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Project Manager - Remediation
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Fire & Flower Inc.

Retail Store Manager

North Bay, ON, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 10, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Retail Store Manager is responsible for the daily operations and profitability of their assigned location(s), according to set goals and business objectives. Daily operations include staff management, customer satisfaction, product presentation, inventory management and carrying out seasonal changes and promotional activities.

All Retail Store Managers are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards.

Core Competencies & Requirements

Accountability and dependability.
Ethics and integrity.
Excellent customer service skills.
Excellent time management and prioritizing skills.
Demonstrated ability to train, coach, mentor and motivate staff.
Inventory management skills.
High level of proficiency with Microsoft Office.
Strong communication skills (verbal & written).
Strong customer service and troubleshooting skills.
Able to plan and organize work effectively and ensure its completion.
Well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills.
Ability to learn and adapt to sales software quickly.
Professional, responsive, and positive work attitude.
Meticulous records maintenance skills.

Job Duties

Foster, develop, and motivate high performing customer success teams in a rapidly changing/growing environment.
Ensure all customer complaints are addressed and handled professionally.
Ensure that all health, safety, and security regulations are adhered to and required standards are met.
Maintain a full understanding and reinforce departmental policies, procedures, and regulations.
Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer.
Maintain adequate stock through efficient inventory management and optimization.
Increase sales, expand markets, and promote business to meet given goals within provided guidelines.
Ensure processes are maintained for checking deliveries and packaging slips
Verify invoices against packaging slips and track all expenditures.
Ensure merchandise is always presented neatly and that items are priced and priced correctly.
Manage pricing in a product's life cycle by taking seasonal changes into account.
Authorize all customer refunds.
Authorize all employee discounts.
Provide management with required sales, staff, and other assigned productivity reports.
Balance sales, print and record receipts as well as track revenue daily.
Make bank deposits daily and reconcile bank statements.
Record visa and debit accounts.
Supervise all staff in the establishment and coordinate work to ensure productive operations at all hours.

Why you’ll love working here

Opportunity to work with a best-in-class team
Internal advancement opportunities
Competitive bonus elements with short-term and long-term incentives
Wellness program including access to mental health resources
Access to internal learning & development programs
Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training and Experience

Minimum of 3 years work experience in the retail industry.
Minimum of 1 year work experience in a supervisory role in a retail environment.
Experience in all aspects of customer service.
Clear criminal record.
Provincial Cannabis Certification.
Ontario Only - Cannabis Retail Manager License, preferred.

Working Conditions

Some travel may be required.
Ability to attend and conduct presentations.
Manual dexterity required to use desktop computer and peripherals.
Ability to lift 25 pounds.
Overtime as required.

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Retail Store Manager oversees daily operations, including staff supervision, inventory management, and ensuring high levels of customer satisfaction. They are responsible for meeting sales goals, maintaining compliance with regulations, and managing financial reporting for the location.

Requirements

Candidates must have at least 3 years of retail experience, including 1 year in a supervisory role. A provincial cannabis certification is required, and an Ontario Cannabis Retail Manager License is preferred.

Skills

Staff management
Inventory management
Customer service
Conflict resolution
Sales management
Training and coaching
Communication skills
Time management
Compliance
Microsoft Office
Financial reporting
Negotiation
Problem solving
Leadership
Retail operations

Benefits

Internal advancement opportunities
Competitive bonus elements
Short-term and long-term incentives
Wellness program
Mental health resources
Internal learning and development programs
Team member discount
Perkopolis access
Goodlife fitness access

Visa sponsorship

Not detected in the job text

Keywords

Retail Store Manager
Cannabis Retail
Inventory Management
Staff Supervision
Sales Targets
Compliance
Customer Success
Microsoft Office
Financial Reporting
Conflict Resolution
Retail Operations
Provincial Cannabis Certification
Merchandising
Pricing Strategy
Loss Prevention
Team Leadership
Performance Management
Retail Industry
Business Objectives
Security Regulations

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Jobs in Canada