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Added 12 mins ago
RB
Senior Relationship Manager Agriculture, Commercial Financial Services
Royal Bank of Canada
Morden, MB
- Full-time
Collaborate and coordinate with the various teams to develop and execute a client contact strategy
Added 27 mins ago
E
gas station manager
Esso
Prince George, BC
- Full-time
Added 57 mins ago
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Technical Marketing Specialist
Vale
Canada
- Full-time
This is a permanent position supporting Vale Base Metals' commercial growth, product strategy, and customer engagement activities across North America and global markets. The role is based…
Added 1 hour ago
RB
Senior Relationship Manager - Royal Distinction
Royal Bank of Canada
Toronto, ON
- Full-time
Business Development, Coaching Others, Communication, Customer Acquisition Strategy, Customer Relationship Management (CRM) Strategies, Customer Value Management, Long Term Planning,…
Added 1 hour ago
RB
Senior Manager, Debit eCommerce
Royal Bank of Canada
Toronto, ON
- Full-time
This role requires in-office attendance four days per week, with one day of flexibility for remote work
Added 1 hour ago
RB
Director, Corporate Client Group
Royal Bank of Canada
Ottawa, ON · Kingston, ON
- Full-time
…revenue between $25MM and $100MM. As a professional relationship manager with strong business development skills and advanced financial acumen, you are responsible for new client…
Added 1 hour ago
Retail Store Manager
Fire & Flower Inc.
North Bay, ON
The Retail Store Manager is responsible for the daily operations and profitability of their assigned location(s), according to set goals and business objectives. Daily operations include…
Added 2 hours ago
GC
Développeur(euse) de logiciels sénior | Senior Software Developer
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Montreal, QC
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VB
Sr Spec, IT
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Toronto, ON
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…Information Technology in Sudbury, ON. This role reports to the Sr. Manager, CoE - AI and…
Added 2 hours ago
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Business Development Representative
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Toronto, ON
- Full-time
Based in or willing to work from Toronto, with the ability to be in-office 3–4 days per week
Added 2 hours ago
AI
Sales Manager
AirlinePros International
BC · British Columbia, Canada
- Full-time
As Sales Manager you’ll be responsible for the planning and delivery of airline sales revenue, ensuring it aligns with each airline’s objectives and sales plan.
Added 2 hours ago
PC
Assurance Learning and Development Program Manager
Pwc Canada
Toronto, ON
- Full-time
…Firm to ensure our curriculums and initiatives support the PwC…
Added 2 hours ago
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Strategic Account Manager
SaskTel
SK · Saskatchewan, Canada
- Full-time
SaskTel is on the lookout for a Strategic Account Manager to join our Corporate Business Sales team!
Added 2 hours ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
…talent to develop with us as we pursue our ambitious growth…
Added 2 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 2 hours ago
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Assistant Manager, Guest Experience | Midtown, Saskatoon
lululemon
Saskatoon, SK
- Full-time
Must have the ability to travel to assigned store with reliable transportation methods
Added 2 hours ago
CO
Technical Lead, HR/Finance (Oracle/PeopleSoft Enterprise FSCM & HCM Technical Administration)
City of Brampton
Brampton, ON
- Full-time
…experience applying Critical Patch Updates (CPU), PeopleSoft Update Manager (PUM) images, installing, configuring, monitoring, tuning and troubleshooting the PeopleSoft/PeopleTools…
Added 2 hours ago
Public Health Nurse (Infectious Diseases)
Region of Waterloo
Waterloo, ON
Added 3 hours ago
Manager, DevSecOps
Rogers Communications
Toronto, ON
We are seeking a Manager, DevSecOps, at Rogers Bank. You will work closely with our Delivery teams. You will be responsible for driving the design, implementation, and maintenance of…
Added 3 hours ago
GC
Line Producer - EA SPORTS™ FC
Game Companies
Vancouver, BC
- Full-time
…rooted in gameplay. You will be responsible for constructing the strategy and roadmap to achieve that vision. You will direct execution of the strategy in partnership with the Lead…
Added 3 hours ago
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Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…governmental guidelines and regulations, the Clinical Trial Project Manager is responsible for the operational management of multicentre clinical research studies. The Project Manager…
Added 3 hours ago
C
Gestionnaire de projets SAP senior (bilingue français/anglais)
CGI
Montreal, QC
- Full-time
SCGI is seeking a Senior Project Manager (Bilingual French/English) to lead complex SAP implementation and integration initiatives in manufacturing and supply chain environments. The…
Added 3 hours ago
AI
Sales Manager
AirlinePros International
Montreal, QC
- Full-time
As Sales Manager you’ll be responsible for the planning and delivery of airline sales revenue, ensuring it aligns with each airline’s objectives and sales plan.
Added 3 hours ago
VB
Technical Marketing Specialist
Vale Base Metals
Toronto, ON
- Full-time
This is a permanent position supporting Vale Base Metals' commercial growth, product strategy, and customer engagement activities across North America and global markets. The role is based…
Added 3 hours ago
N
Segment Program Manager, Mission Critical Enterprise
Nokia
Ottawa, ON · Kanata, ON
- Full-time
…maintaining rigorous attention to execution details - connecting strategy to actions and ensuring that decisions translate into ownership, ownership translates into execution, and execution…

Fire & Flower Inc.

Retail Store Manager

North Bay, ON, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 10, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Retail Store Manager is responsible for the daily operations and profitability of their assigned location(s), according to set goals and business objectives. Daily operations include staff management, customer satisfaction, product presentation, inventory management and carrying out seasonal changes and promotional activities.

All Retail Store Managers are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards.

Core Competencies & Requirements

Accountability and dependability.
Ethics and integrity.
Excellent customer service skills.
Excellent time management and prioritizing skills.
Demonstrated ability to train, coach, mentor and motivate staff.
Inventory management skills.
High level of proficiency with Microsoft Office.
Strong communication skills (verbal & written).
Strong customer service and troubleshooting skills.
Able to plan and organize work effectively and ensure its completion.
Well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills.
Ability to learn and adapt to sales software quickly.
Professional, responsive, and positive work attitude.
Meticulous records maintenance skills.

Job Duties

Foster, develop, and motivate high performing customer success teams in a rapidly changing/growing environment.
Ensure all customer complaints are addressed and handled professionally.
Ensure that all health, safety, and security regulations are adhered to and required standards are met.
Maintain a full understanding and reinforce departmental policies, procedures, and regulations.
Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer.
Maintain adequate stock through efficient inventory management and optimization.
Increase sales, expand markets, and promote business to meet given goals within provided guidelines.
Ensure processes are maintained for checking deliveries and packaging slips
Verify invoices against packaging slips and track all expenditures.
Ensure merchandise is always presented neatly and that items are priced and priced correctly.
Manage pricing in a product's life cycle by taking seasonal changes into account.
Authorize all customer refunds.
Authorize all employee discounts.
Provide management with required sales, staff, and other assigned productivity reports.
Balance sales, print and record receipts as well as track revenue daily.
Make bank deposits daily and reconcile bank statements.
Record visa and debit accounts.
Supervise all staff in the establishment and coordinate work to ensure productive operations at all hours.

Why you’ll love working here

Opportunity to work with a best-in-class team
Internal advancement opportunities
Competitive bonus elements with short-term and long-term incentives
Wellness program including access to mental health resources
Access to internal learning & development programs
Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training and Experience

Minimum of 3 years work experience in the retail industry.
Minimum of 1 year work experience in a supervisory role in a retail environment.
Experience in all aspects of customer service.
Clear criminal record.
Provincial Cannabis Certification.
Ontario Only - Cannabis Retail Manager License, preferred.

Working Conditions

Some travel may be required.
Ability to attend and conduct presentations.
Manual dexterity required to use desktop computer and peripherals.
Ability to lift 25 pounds.
Overtime as required.

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Retail Store Manager oversees daily operations, including staff supervision, inventory management, and ensuring high levels of customer satisfaction. They are responsible for meeting sales goals, maintaining compliance with regulations, and managing financial reporting for the location.

Requirements

Candidates must have at least 3 years of retail experience, including 1 year in a supervisory role. A provincial cannabis certification is required, and an Ontario Cannabis Retail Manager License is preferred.

Skills

Staff management
Inventory management
Customer service
Conflict resolution
Sales management
Training and coaching
Communication skills
Time management
Compliance
Microsoft Office
Financial reporting
Negotiation
Problem solving
Leadership
Retail operations

Benefits

Internal advancement opportunities
Competitive bonus elements
Short-term and long-term incentives
Wellness program
Mental health resources
Internal learning and development programs
Team member discount
Perkopolis access
Goodlife fitness access

Visa sponsorship

Not detected in the job text

Keywords

Retail Store Manager
Cannabis Retail
Inventory Management
Staff Supervision
Sales Targets
Compliance
Customer Success
Microsoft Office
Financial Reporting
Conflict Resolution
Retail Operations
Provincial Cannabis Certification
Merchandising
Pricing Strategy
Loss Prevention
Team Leadership
Performance Management
Retail Industry
Business Objectives
Security Regulations

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Jobs in Canada