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Added 12 mins ago
EK
Project Manager, Facilities
Earls Kitchen + Bar
Vancouver, BC
- $80,000 CAD / year
- Full-time
Act as the primary point of contact for operations partners, providing strategic guidance and technical expertise on building systems, preventative maintenance, and repair methodologies.
Added 12 mins ago
IP
Warehouse Associate
Integrated Power Services
ON · Ontario, Canada
- $20 to $22 CAD / hour
- Full-time
Book equipment into warehouse systems and apply correct labelling
Added 12 mins ago
LC
Pharmacist, Hourly Full Time Day
Loblaw Companies Limited
Calgary, AB
- Full-time
Strong personal computing skills and knowledge of Pharmacy systems a definite asset
Added 12 mins ago
R-
Keyholder (Part time) - RW&CO
RCL - Reitmans Canada Ltd/Ltée
AB · Edmonton, AB
- Part-time
Proficient in POS, ERP, ATS systems and Microsoft Office Suite.
Added 12 mins ago
CS
Bilingual Communications and Marketing Coordinator
Conseil scolaire FrancoSud
Calgary, AB
- Full-time
Proficiency with digital platforms, social media, content management systems (WordPress), and modern performance measurement and analytics practices.
Added 12 mins ago
LC
Pharmacist, Hourly Part Time Day
Loblaw Companies Limited
Hamilton, ON
- Part-time
Strong personal computing skills and knowledge of Pharmacy systems a definite asset
Added 12 mins ago
LC
Pharmacist, Hourly Full Time Day
Loblaw Companies Limited
Hamilton, ON
- Full-time
Strong personal computing skills and knowledge of Pharmacy systems a definite asset
Added 12 mins ago
R-
Temporary Fashion Associate - Reitmans
RCL - Reitmans Canada Ltd/Ltée
Vernon, BC
- Part-time
Proficient in POS, ERP, ATS systems and Microsoft Office Suite.
Added 12 mins ago
R|
Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…recruitment, regulatory and safety activities, data and study systems, study logistics, stakeholder coordination, and study close-out. The role works closely with the Sponsor,…
Added 12 mins ago
TH
Intermediate Financial Analyst
The Hospital for Sick Children
Toronto, ON
- Full-time
Added 12 mins ago
TH
Senior Scientist & Program Head, DSCB Research Program
The Hospital for Sick Children
Toronto, ON
- Full-time
Added 12 mins ago
TH
Physician Billing Specialist, Peri-Operative Services
The Hospital for Sick Children
Toronto, ON
- Full-time
Added 12 mins ago
R|
Clinical Research Coordinator - Regulatory Affairs (CIM)
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Added 12 mins ago
R|
Receiving, Distribution and Package Delivery Clerk
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Log package movements in tracking systems (barcode scanners, RFID) and maintain documented traceability,
Added 12 mins ago
AI
Embedded Systems & Drone Security R&D Intern
Arkion Identity Systems
Toronto, ON · Greater Toronto Area, Canada
- Internship
Understanding of flight controllers, embedded systems, MAVLink, and hardware interfaces such as UART, SPI, or I²C.
Added 12 mins ago
MS
directeur.trice de la conception de l’engagement des joueurs / Engagement Design Director
Motive Studio
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
You will lead the vision and creation of meta experience for players - from fun and challenging progression systems that inspire players, to elegant economy designs that bring fun in…
Added 12 mins ago
MI
Building Manager
Madison Industrial Group
Vancouver, BC
- Full-time
Overseeing security, fire prevention, and other safety systems.
Added 12 mins ago
R|
Accounts Receivable Analyst
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Flexible and adaptable, with strong technological aptitude and the ability to quickly learn new systems and tools.
Added 12 mins ago
MS
directeur.trice de la conception de l’engagement des joueurs / Engagement Design Director
Motive Studio
Montreal, QC
- Full-time
You will lead the vision and creation of meta experience for players - from fun and challenging progression systems that inspire players, to elegant economy designs that bring fun in…
Added 12 mins ago
FH
Coordinator, Housekeeping Services
Fraser Health
New Westminster, BC
- Full-time
…housekeeping services. Coordinates the implementation of new systems, initiatives, policies and procedures. Participates on various committees as…
Added 12 mins ago
FH
Coordinator, Housekeeping Services
Fraser Health
Chilliwack, BC
- Full-time
…housekeeping services. Coordinates the implementation of new systems, initiatives, policies and procedures. Participates on various committees as…
Added 12 mins ago
FH
Coordinator, Housekeeping Services
Fraser Health
Delta, BC
- Full-time
…housekeeping services. Coordinates the implementation of new systems, initiatives, policies and procedures. Participates on various committees as…
Added 12 mins ago
FH
Coordinator, Housekeeping Services
Fraser Health
BC · Tri-Cities / Coquitlam / Port Coquitlam / Port Moody, British Columbia
- Full-time
…housekeeping services. Coordinates the implementation of new systems, initiatives, policies and procedures. Participates on various committees as…
Added 12 mins ago
FH
Clinician, Short Term Assessment and Response Team (START)
Fraser Health
BC · Tri-Cities / Coquitlam / Port Coquitlam / Port Moody, British Columbia
- Full-time
Comprehensive knowledge of Systems Theory and an ability to incorporate this into both the mental health assessments and treatment intervention.
Added 12 mins ago
W
(CAN) Gérant du service à la clientèle
Walmart
Shawinigan, QC
- Part-time
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety…

Fire & Flower Inc.

Seasonal Retail Experience Lead

Edmonton, AB, Canada

Apply About employer

Applications open in a new tab.

Job details

Education: High school diploma
Experience: 2 years of experience in the retail industry.
Posting language: English
Posted: Oct 27, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.

The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to supervising staff, assisting cashiers, delivering a consistently high customer service level, cash management, administrative duties, setting alarms, and keeping the front of house clean and organized.

All Retail Experience Leads are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards. The Lead is also responsible for escalating all employee issues and customer complaints/inquiries to store managers for resolution.

Core Competencies and Requirements

Strong knowledge of retail sales principles, methods, practices, and techniques.
Strong work ethic and positive team attitude.
Ability to guide, educate and motivate employees.
Strong customer service and troubleshooting skills.
Strong communication skills (verbal & written).
Familiarity with security alarm systems – enabling and disabling.
Ability to learn and adapt to sales software quickly.
Proven data entry, data editing and typing skills.
Exceptional conflict resolution, negotiation, and objection handling skills.
Able to respond quickly in a dynamic and changing environment.
Excellent organizational and time management skills.
Experience with cash management.

Job Duties

Open and Close retail store, including activating and deactivating alarms.
Greet and assist customers in a manner that models exemplary conduct to other staff.
Provide a high level of customer service; build quality relationships with customers, suggest new products, provide product knowledge, and remind them of upcoming sales.
Assist with team member onboarding, training, and continuous education.
Build team commitment to high standards of service, exceeding Customer expectations and leading by example.
Maintain a full understanding and reinforce and departmental policies, procedures, and regulations.
Ensure all customer complaints are addressed and handled professionally.
Assist with the implementation of sales strategies and motivate sales team to achieve goals/targets.
Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer.
Where necessary, identify and suggest technology solutions to meet evolving customer needs.
Escalate team member issues to direct manager.
Act as a steward of education and compliance.

Why you’ll love working here

Opportunity to work with a best-in-class team
Internal advancement opportunities
Wellness program including access to mental health resources
Access to internal learning & development programs
Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training & Experience

2 years of experience in the retail industry.
High school diploma or GED required.
Experience in all aspects of customer service.
Clear criminal record.
Provincial Cannabis Certification.

Working Conditions

Manual dexterity required to use desktop computer and peripherals.
Ability to stand for long periods of time.
Ability to lift 25 pounds.
Overtime as required.

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

Apply About employer

More about this job

Responsibilities

The Retail Experience Lead is responsible for overseeing daily store operations, including opening and closing procedures and staff supervision. They also ensure high standards of customer service, compliance, and product presentation while acting as a knowledge resource for the team.

Requirements

Candidates must have at least 2 years of retail experience and a high school diploma or GED. A clear criminal record and provincial cannabis certification are also required for this role.

Skills

Retail sales
Staff supervision
Cash management
Customer service
Conflict resolution
Inventory management
Team leadership
Communication skills
Time management
Organizational skills
Troubleshooting
Data entry
Compliance
Sales strategy
Training
Alarm system operation

Benefits

Internal advancement opportunities
Wellness program
Mental health resources
Learning and development programs
Team member discount
Perkopolis
Goodlife fitness discount

Visa sponsorship

Not detected in the job text

Keywords

Retail
Cannabis
Sales
Operations
Compliance
Customer Service
Cash Management
Staff Supervision
Inventory
Training
Conflict Resolution
Alarm Systems
Data Entry
Time Management
Leadership
Product Knowledge
Retail Sales Principles
Onboarding
Sales Strategies
Administrative Duties

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