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Added 1 min ago
A
Spa Receptionist
AccorHotel
Jasper, AB
- Full-time
Reporting to the Spa Operations Manager, responsibilities and essential job functions include but are not limited to the following:
Added 7 mins ago
SN
Restaurant manager
Syl's Neighbourhood Kitchen
North Bay, ON
- From $38 CAD / hour
- Full-time
- On-site
Added 15 mins ago
LH
2600002710 - Administrative Assistant
Lakeridge Health
Oshawa, ON
- Full-time
Lakeridge Health is more than a hospital. It is a health network that includes five hospitals, a long-term care home, a community-based surgical centre, and more than 30 community sites…
Added 15 mins ago
A
Accounting Manager I
Altec
Milton, ON
- Full-time
…equipment for the electric utility, telecommunications, tree care, construction, and light and signs markets. We help our customers dig deeper and reach higher in more than 100 countries…
Added 15 mins ago
MM
Powerplant Engineer P.Eng
MTU Maintenance Canada
Delta, BC
- Full-time
Communicate with Customer Program/Support Manager about the workscope proposals for engine inductions
Added 15 mins ago
HS
Senior Java Software Engineer
Henry Schein One Canada
Surrey, BC
- $130,000 to $142,000 CAD / year
- Full-time
…organizations work more efficiently and deliver better patient care. Recognized as one of the 2026 Best Workplaces in Canada through Great Place to Work®, we value collaboration, impact,…
Added 15 mins ago
S
Team Lead, Accounts Payable
SECURE
Calgary, AB
- Full-time
Reporting to the Senior Manager, AP & AR, the Team Lead, AP will play a key role within the Finance and Accounting team. This position will provide day-to-day leadership to the Accounts…
Added 22 mins ago
RN
Nail salon manager
Regal Nails Salon & Spa
Montréal, QC
- From $36 CAD / hour
- Full-time
- On-site
Added 28 mins ago
BR
Manager, restaurant
Buffet Royale Carvery
Edmonton, AB
- $40,000 to $45,000 CAD / year
- Full-time
- On-site
Added 31 mins ago
PC
Program Manager- Adults Services
Pacific Coast Community Resources
Kelowna, BC
- Temporary
As our Program Manager, you will use your expertise to make a significant contribution to the people, caregivers, and communities we serve. Through a family-centred approach, you will…
Added 31 mins ago
Cleaner
Okanagan College
Kelowna, BC
Under the general supervision of the Manager, Property and Custodial Services, provides routine cleaning and maintenance service and performs other related duties as required.
Added 31 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Duncan, BC
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 31 mins ago
BH
Resident Services Assistant (Casual)
Baptist Housing Seniors Living
Victoria, BC
- $26.53 CAD / hour
- Part-time
…families, and visitors. Reporting to the Resident Services Manager, you will handle general office tasks, respond to resident inquiries, manage emergency calls, and maintain accurate…
Added 31 mins ago
CA
Hiring Event: Derrick Chrylser Dodge Jeep RAM FIAT - Now Hiring Various Roles - Sales Manager, Parts Delivery Driver, Product Specialist, Automotive Service Technician and Much More!!
Capital Auto Mall
Derrick Chrysler Dodge Jeep Ram Fiat
- Full-time
…Through demonstrating our core values of respect, transparency, care, excellence, and innovation, we stand out from the rest and create a growth-driven…
Added 31 mins ago
SH
Registered Practical Nurse (RPN) - Cardiology - PT
Southlake Health Community
Newmarket, ON · Southlake Health
- Part-time
…Health. The RPN works collaboratively as a member of the health care team. All nurses commit to lifelong…
Added 31 mins ago
TC
District Sales Manager
TopBuild Corp.
Calgary, AB
- Full-time
Silvercote Canada is looking for a District Sales Manager for the Prairie region. The primary responsibility of an DSM is to increase sales revenues and margins through effective territory…
Added 31 mins ago
SI
Receptionist
Saputo Inc.
Montreal, QC · Saint-Leonard
- Full-time
Reporting to the Facilities Manager, the incumbent will serve as the Receptionist at the Saint-Léonard office while also providing administrative support.
Added 31 mins ago
R
Client Advisor
RBC
Sudbury, ON
- Part-time
…capabilities, you can build a great career with us as a future Account Manager/Banking…
Added 33 mins ago
YR
Food services manager
Yellowknife Restaurant Limited Partnership o/a Boston Pizza
Yellowknife, NT
- $70,000 to $84,000 CAD / year
- Full-time
- On-site
Added 39 mins ago
MC
Assistant manager - food services
McDonald's Chibougamau
Dolbeau-Mistassini, QC
- From $34.75 CAD / hour
- Full-time
- On-site
Added 40 mins ago
FM
Assistant manager - food services
Fen's market Inc.
Woodstock, NB
- From $18.5 CAD / hour
- Full-time
- On-site
Added 45 mins ago
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Senior Product Manager, Digital Assets Squad
Purpose
Toronto, ON
- Full-time
Purpose Unlimited is looking for a Senior Product Manager to bring dedicated, full-time leadership to the Digital Assets Squad - owning the roadmap, the figures of merit, and the ship date…
Added 45 mins ago
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Senior Product Manager, Fund Management
Purpose
Toronto, ON
- Full-time
As Sr. Product Manager, Fund Management, you will own the product vision, roadmap, and delivery for this squad. You will collaborate with other teams to decide what gets built and in what…
Added 45 mins ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
…believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a passion for excellence and a desire to make a positive contribution – then we want…
Added 45 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)

FIREFLY

Service Coordinator (Internal Posting)

ON, Canada
Kenora, Red Lake or Dryden, ON, P0V 2M0, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Experience: Minimum 3 years' experience working directly with children, youth, and families with multiple and/or complex special needs
Posting language: English
Posted: Oct 8, 2026

Original job description

Are you passionate about supporting young children and families in Kenora?

FIREFLY is seeking a full time Service Coordinator to join our Coordinated Service Planning (CSP) team in either Kenora, Dryden or Red Lake.

About FIREFLY

FIREFLY is a multi-service, non-profit organization committed to strengthening the health and well-being of children, youth, and families. We provide community-based, mental health, and developmental services across Northwestern Ontario in partnership with families, schools, child care centres, and community organizations.

About the Role

Coordinated Service Planning is designed to provide children and youth with multiple and/or complex special needs, and their families, with a seamless, family-centred service experience. As a Service Coordinator, you will lead inter-agency, multi-disciplinary care teams to develop and implement a single, integrated Coordinated Service Plan that reflects the child and family's strengths, vision, and goals. You will play a central role in ensuring services are connected, collaborative, and responsive as children grow and their needs evolve.

Reporting to the Clinical Manager, you will:

Engage children, youth, and families to identify their vision, strengths, and goals.
Develop individualized, strength-based Coordinated Service Plans.
Facilitate inter-agency, multi-disciplinary team meetings.
Lead collaborative planning processes to ensure seamless service delivery.
Connect families with appropriate local, regional, and provincial services.
Monitor progress and adjust service intensity based on changing needs.
Apply standardized screening tools.
Support conflict resolution and guide teams through competing priorities.
Initiate and facilitate complex special needs process when needs exceed locally available resources.
Contribute to community development by participating in and leading community networks supporting children with special needs.
Maintain a high standard of professional conduct and quality of care.

This role requires strong leadership, maturity, and exceptional interpersonal skills in an evolving and dynamic service delivery system.

What We're Looking For

Education & Experience

Undergraduate Degree in Human Services or equivalent combination of education and experience
Minimum 3 years' experience working directly with children, youth, and families with multiple and/or complex special needs
Demonstrated experience coordinating services across multiple systems and sectors
Recent experience working as part of a multi-disciplinary team, ideally across agencies
Experience supporting families in the Kenora and Rainy River Districts
Experience writing integrated SMART goals involving multiple service providers
Demonstrated commitment to high-quality, family-centred care
Experience working with children and families/caregivers from diverse cultural backgrounds

Skills & Competencies

We're looking for someone who demonstrates:

Assessment & Planning

Strength-based, solution-focused, holistic assessment skills
Strong service planning and coordination skills
Ability to tailor service levels to child and family needs

Leadership & Facilitation

Strong leadership skills
Excellent team and meeting facilitation skills
Ability to guide teams toward consensus
Conflict resolution and negotiation skills

Communication

Advanced written and verbal communication skills
Ability to build strong, trusting relationships with families and service providers

Collaboration & Systems Knowledge

Extensive knowledge of broader social service system for children and families
Knowledge of local, regional, and provincial resources
Ability to navigate evolving systems of care

Organization & Technical Skills

Strong organizational and time management skills
Ability to manage competing priorities with minimal supervision
Project management skills, including workflow and small project planning
Proficiency in word processing and electronic client databases, experience in EMHware would be beneficial

Professional Practice

Commitment to continuous improvement
Cultural awareness and respect for diverse beliefs and traditions
High standards of professionalism and ethical conduct
Ability to manage competing priorities while maintaining high-quality work
Demonstrated professionalism, emotional intelligence, and alignment with FIREFLY's values.

Conditions of Employment:

Clear Criminal Record Check (required upon hire)
Travel within the service region is required
Ability to manage a reasonable workload with effective prioritization and follow-up while meeting quality standards
Some evening and weekend work required based on service demands
Ability to work both independently and collaboratively
Commitment to role modeling FIREFLY vision and values
Commitment to promoting and adhering to FIREFLY's health and safety policies

Why Join FIREFLY?

At FIREFLY, we believe in building brighter futures for children and families through collaboration, inclusion, and community connection. We offer a supportive team environment and opportunities for professional growth.

Benefits include:

Opportunity to join the Healthcare of Ontario Pension Plan (HOOPP)
Vacation entitlement starting at 4%, plus paid time off between Christmas and New Year's
Paid sick leave earned monthly at a rate of 1 day per month
Additional paid time off including Wellness Days, and Community Service & Cultural Days.
Professional development opportunities and access to training resources.
Supportive workplace culture focused on teamwork and well-being.

Interested in this position? Please apply by 4:00 p.m. Friday, October 16, 2026. This position is vacant.

FIREFLY does not use artificial intelligence to screen, assess, or select applicants.

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More about this job

Responsibilities

The Service Coordinator leads inter-agency, multi-disciplinary teams to develop and implement integrated Coordinated Service Plans for children with complex needs. They are responsible for engaging families, monitoring progress, and facilitating collaborative planning to ensure seamless service delivery.

Requirements

Candidates must hold an undergraduate degree in Human Services or equivalent and have at least 3 years of experience working with children and families with complex needs. Strong leadership, facilitation, and communication skills are essential for navigating the social service system.

Skills

Service coordination
Case management
Inter-agency collaboration
Multi-disciplinary team facilitation
Strength-based assessment
Conflict resolution
Negotiation
Project management
Written communication
Verbal communication
Time management
Electronic client databases
Cultural awareness
Leadership
Relationship building

Benefits

Healthcare of Ontario Pension Plan (HOOPP)
Vacation entitlement
Paid time off between Christmas and New Year's
Paid sick leave
Wellness Days
Community Service & Cultural Days
Professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Service Coordinator
Coordinated Service Planning
Human Services
Mental Health
Developmental Services
Case Management
Inter-agency
Multi-disciplinary
SMART goals
EMHware
Community Development
Social Service System
Family-centred care
Conflict Resolution
Project Management
Assessment
Non-profit
Healthcare of Ontario Pension Plan
HOOPP
Professional Conduct
Cultural Awareness
Emotional Intelligence
Workflow Planning
Electronic Client Databases
Service Delivery

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