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Added 8 mins ago
DO
Case Manager, Ontario Works
District of Sault Ste. Marie Social Services Administration Board
Sault Ste. Marie, ON
- Full-time
…individual to join our team based in Sault Ste. Marie as temporary Case Manager within the Ontario Works Division. The primary function of the Case Manager is to assist and support…
Added 8 mins ago
PM
Administrative Assistant
Prairie Mountain Health
Neepawa, MB
- Full-time
Under the general supervision of and responsible to the Director/Regional Manager/Manager; the Administrative Assistant is committed to the vision, mission, values and strategic priorities…
Added 8 mins ago
B
Manager- Programs, Profitability
Bombardier
Montreal, QC
- Full-time
Requisition 16063 Manager- Programs, Profitability
Added 8 mins ago
Director of Care
Optima Living
Calgary, AB
Reporting to the General Manager, the Director of Care leads and oversees the delivery, quality, and coordination of resident care, ensuring compliance with regulatory standards and…
Added 23 mins ago
LH
OWN Assessor - Physiotherapist OR Chiropractor
Lifemark Health Group
ON
- $100 to $300 CAD / hour
- Part-time
Opportunities for management roles, including Clinic Director and Regional Manager positions.
Added 23 mins ago
LH
Care Coordinator
Lifemark Health Group
Sarnia, ON
- $17.6 to $24.54 CAD / hour
- Part-time
Provide administrative support to the Care Coordinator Manager and Clinic Director
Added 23 mins ago
LH
Care Coordinator
Lifemark Health Group
Whitchurch-Stouffville, ON
- $17.6 to $27.02 CAD / hour
- Full-time
Provide administrative support to the Care Coordinator Manager and Clinic Director
Added 23 mins ago
LH
Care Coordinator
Lifemark Health Group
Halifax, NS
- $17 to $20 CAD / hour
- Full-time
Provide administrative support to the Care Coordinator Manager and Clinic Director
Added 23 mins ago
LH
CCR-Care Coordinator
Lifemark Health Group
Upper Tantallon, NS
- Temporary
Provide administrative support to the Care Coordinator Manager and Clinic Director
Added 23 mins ago
LH
CCR-Care Coordinator
Lifemark Health Group
Victoria, BC
- $19 to $21 CAD / hour
- Part-time
Provide administrative support to the Care Coordinator Manager and Clinic Director
Added 23 mins ago
LH
Care Coordinator
Lifemark Health Group
London, ON
- $17.6 to $24.54 CAD / hour
- Part-time
Provide administrative support to the Care Coordinator Manager and Clinic Director
Added 23 mins ago
LH
Care Coordinator/Physiotherapy Assistant
Lifemark Health Group
Corner Brook, NL
- Full-time
Provide administrative support to the Care Coordinator Manager and Clinic Director
Added 23 mins ago
Senior Manager, Brokerage & Advisory Operations
Scotiabank
Toronto, ON
The Senior Manager, Brokerage & Advisory Operations supports and contributes to the overall success of the International Wealth Management (IWM) Wealth Distribution business, ensuring…
Added 1 hour ago
BW
Psychologist, Neonatal Follow Up Program (NFUP)
BC Women's Hospital and Health Centre
Vancouver, BC
- Part-time
…of the Provincial Health Services Authority, report Program Manager for the Neonatal Follow Up Program (NFUP). Psychologists work collaboratively with interdisciplinary teams supporting…
Added 1 hour ago
HR
Technical Safety Specialist
Hitachi Rail
Toronto, ON
- Full-time
Review the adequacy and completeness of the safety evidences and produce the corresponding Safety Case artifacts
Added 1 hour ago
HR
Technical Safety Specialist
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Burnaby, BC
- Full-time
Review the adequacy and completeness of the safety evidences and produce the corresponding Safety Case artifacts
Added 1 hour ago
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Quality Assurance Intern (Winter 2027, 12months)
Hitachi Rail
Toronto, ON
- $23 to $30 CAD / hour
- Full-time
Implement AI use case to reduce cost conducting quality activities e.g. Automate collection of metrics, create AI use cases to reduce effort.
Added 1 hour ago
C
Accounts Receivable Coordinator
CPCS
ON · Ontario, Canada
- $50,000 to $58,000 CAD / year
- Full-time
Respond to Project Manager inquiries, maintain good customer relations, and solve problems.
Added 1 hour ago
PH
Lead, Replenishment and Distribution, Supply Chain
Provincial Health Services Authority
Cranbrook, BC
- Full-time
The Lead, Replenishment and Distribution reports to the Manager, Regional Distribution and is accountable for the day-to-day replenishment and distribution operations of a designated…
Added 1 hour ago
EW
YTA Case Manager
Enviros WSA
Calgary, AB
- Full-time
As a YTA Case Manager you will have experience working with youth and families, extensive knowledge of community resources, and an understanding of the Child and Family Services system. By…
Added 1 hour ago
WC
Senior Manager, Process Improvement
Walmart Canada
Mississauga, ON
- Full-time
Position Summary...The Senior Manager, Process Improvement is responsible for leading strategic development and execution of process improvement and innovation projects to support business…
Added 1 hour ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Maple Ridge, BC
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 1 hour ago
PH
Coordinator, Integrated Protection Services Operations
Provincial Health Services Authority
Vancouver, BC
- Full-time
Manage and reconcile operational expenses for incidental needs. Assist Manager to ensure all spending is properly coded and aligns with budget expectations. Work with vendors and purchasing…
Added 1 hour ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Winnipeg, MB
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 1 hour ago
AC
Licensed Practical Nurse
Alexandra Comm Hlth Ctr
Calgary, AB
- $58,715 to $65,228 CAD / year
- Full-time
Under the general direction of the Program Manager and as a part of the multidisciplinary team, the Licensed Practical Nurse (LPN) works to deliver comprehensive care to meet the needs of…

FIREFLY

Service Coordinator (Internal Posting)

ON, Canada
Kenora, Red Lake or Dryden, ON, P0V 2M0, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Experience: Minimum 3 years' experience working directly with children, youth, and families with multiple and/or complex special needs
Posting language: English
Posted: Oct 8, 2026

Original job description

Are you passionate about supporting young children and families in Kenora?

FIREFLY is seeking a full time Service Coordinator to join our Coordinated Service Planning (CSP) team in either Kenora, Dryden or Red Lake.

About FIREFLY

FIREFLY is a multi-service, non-profit organization committed to strengthening the health and well-being of children, youth, and families. We provide community-based, mental health, and developmental services across Northwestern Ontario in partnership with families, schools, child care centres, and community organizations.

About the Role

Coordinated Service Planning is designed to provide children and youth with multiple and/or complex special needs, and their families, with a seamless, family-centred service experience. As a Service Coordinator, you will lead inter-agency, multi-disciplinary care teams to develop and implement a single, integrated Coordinated Service Plan that reflects the child and family's strengths, vision, and goals. You will play a central role in ensuring services are connected, collaborative, and responsive as children grow and their needs evolve.

Reporting to the Clinical Manager, you will:

Engage children, youth, and families to identify their vision, strengths, and goals.
Develop individualized, strength-based Coordinated Service Plans.
Facilitate inter-agency, multi-disciplinary team meetings.
Lead collaborative planning processes to ensure seamless service delivery.
Connect families with appropriate local, regional, and provincial services.
Monitor progress and adjust service intensity based on changing needs.
Apply standardized screening tools.
Support conflict resolution and guide teams through competing priorities.
Initiate and facilitate complex special needs process when needs exceed locally available resources.
Contribute to community development by participating in and leading community networks supporting children with special needs.
Maintain a high standard of professional conduct and quality of care.

This role requires strong leadership, maturity, and exceptional interpersonal skills in an evolving and dynamic service delivery system.

What We're Looking For

Education & Experience

Undergraduate Degree in Human Services or equivalent combination of education and experience
Minimum 3 years' experience working directly with children, youth, and families with multiple and/or complex special needs
Demonstrated experience coordinating services across multiple systems and sectors
Recent experience working as part of a multi-disciplinary team, ideally across agencies
Experience supporting families in the Kenora and Rainy River Districts
Experience writing integrated SMART goals involving multiple service providers
Demonstrated commitment to high-quality, family-centred care
Experience working with children and families/caregivers from diverse cultural backgrounds

Skills & Competencies

We're looking for someone who demonstrates:

Assessment & Planning

Strength-based, solution-focused, holistic assessment skills
Strong service planning and coordination skills
Ability to tailor service levels to child and family needs

Leadership & Facilitation

Strong leadership skills
Excellent team and meeting facilitation skills
Ability to guide teams toward consensus
Conflict resolution and negotiation skills

Communication

Advanced written and verbal communication skills
Ability to build strong, trusting relationships with families and service providers

Collaboration & Systems Knowledge

Extensive knowledge of broader social service system for children and families
Knowledge of local, regional, and provincial resources
Ability to navigate evolving systems of care

Organization & Technical Skills

Strong organizational and time management skills
Ability to manage competing priorities with minimal supervision
Project management skills, including workflow and small project planning
Proficiency in word processing and electronic client databases, experience in EMHware would be beneficial

Professional Practice

Commitment to continuous improvement
Cultural awareness and respect for diverse beliefs and traditions
High standards of professionalism and ethical conduct
Ability to manage competing priorities while maintaining high-quality work
Demonstrated professionalism, emotional intelligence, and alignment with FIREFLY's values.

Conditions of Employment:

Clear Criminal Record Check (required upon hire)
Travel within the service region is required
Ability to manage a reasonable workload with effective prioritization and follow-up while meeting quality standards
Some evening and weekend work required based on service demands
Ability to work both independently and collaboratively
Commitment to role modeling FIREFLY vision and values
Commitment to promoting and adhering to FIREFLY's health and safety policies

Why Join FIREFLY?

At FIREFLY, we believe in building brighter futures for children and families through collaboration, inclusion, and community connection. We offer a supportive team environment and opportunities for professional growth.

Benefits include:

Opportunity to join the Healthcare of Ontario Pension Plan (HOOPP)
Vacation entitlement starting at 4%, plus paid time off between Christmas and New Year's
Paid sick leave earned monthly at a rate of 1 day per month
Additional paid time off including Wellness Days, and Community Service & Cultural Days.
Professional development opportunities and access to training resources.
Supportive workplace culture focused on teamwork and well-being.

Interested in this position? Please apply by 4:00 p.m. Friday, October 16, 2026. This position is vacant.

FIREFLY does not use artificial intelligence to screen, assess, or select applicants.

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More about this job

Responsibilities

The Service Coordinator leads inter-agency, multi-disciplinary teams to develop and implement integrated Coordinated Service Plans for children with complex needs. They are responsible for engaging families, monitoring progress, and facilitating collaborative planning to ensure seamless service delivery.

Requirements

Candidates must hold an undergraduate degree in Human Services or equivalent and have at least 3 years of experience working with children and families with complex needs. Strong leadership, facilitation, and communication skills are essential for navigating the social service system.

Skills

Service coordination
Case management
Inter-agency collaboration
Multi-disciplinary team facilitation
Strength-based assessment
Conflict resolution
Negotiation
Project management
Written communication
Verbal communication
Time management
Electronic client databases
Cultural awareness
Leadership
Relationship building

Benefits

Healthcare of Ontario Pension Plan (HOOPP)
Vacation entitlement
Paid time off between Christmas and New Year's
Paid sick leave
Wellness Days
Community Service & Cultural Days
Professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Service Coordinator
Coordinated Service Planning
Human Services
Mental Health
Developmental Services
Case Management
Inter-agency
Multi-disciplinary
SMART goals
EMHware
Community Development
Social Service System
Family-centred care
Conflict Resolution
Project Management
Assessment
Non-profit
Healthcare of Ontario Pension Plan
HOOPP
Professional Conduct
Cultural Awareness
Emotional Intelligence
Workflow Planning
Electronic Client Databases
Service Delivery

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