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Added 10 mins ago
W
Intermediate Environmental Scientist, Engineer-in-Training or Technologist
Worley
Calgary, AB
- Full-time
Working closely with Project Managers, senior technical specialists, and multidisciplinary teams, you will lead environmental field programs, contribute to technical assessments and…
Added 10 mins ago
W
Senior Environmental Scientist / Engineer / Technologist
Worley
Calgary, AB
- Full-time
…across Alberta. This role blends hands‑on field leadership with technical expertise, mentoring, and project delivery…
Added 10 mins ago
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Manager IM/IT
Hays
Ottawa, ON
- $106,000 to $132,000 CAD / year
- Full-time
IT Operations & Service Delivery: Lead a team of IT professionals supporting end-user computing, service desk operations, cloud services, on-premises infrastructure, and enterprise…
Added 10 mins ago
BC
Business Intelligence Analyst – Finance, Corporate Solutions
BBA Consultants
Mont-Saint-Hilaire, QC · Mont-St-Hilaire, QC
- Full-time
You’ll serve as a bridge between technical teams and business units, helping stakeholders identify needs, define key performance indicators (KPIs) and implement tailored analytics…
Added 10 mins ago
OH
Senior Project Manager
Ontario High Voltage Services Ltd
Orangeville, ON
- Full-time
…and quality control to ensure safe, compliant, and on-time delivery. The Senior Project Manager coordinates with internal teams, clients, subcontractors, and suppliers, manages logistics…
Added 10 mins ago
NV
Cybersecurity, Senior Technical Lead (ID#5560)
New Value Solutions
Vancouver, BC · Greater Vancouver, BC
- Contract
…in Canada, US and the EU, is seeking a Cybersecurity Senior Technical Lead. This is a contract opportunity and is a hybrid role requiring onsite work at our client. The successful candidate…
Added 10 mins ago
OD
Salesforce Lead
OSI Digital
Toronto, ON
- Full-time
Lead Agile delivery teams, including sprint planning, backlog refinement, architecture reviews, and technical design sessions.
Added 10 mins ago
DC
Project Manager
Defence Construction Canada
Toronto, ON
- Full-time
The Project Manager - known internally as Technical Specialist, Project Management - provides project management services to support the delivery of routine to moderately complex…
Added 26 mins ago
W
Principal Electrical Engineer
Worley
Markham, ON · Oakville, ON
- Full-time
The Lead Electrical Engineer is responsible for providing technical leadership and delivering electrical engineering solutions for power distribution, energy storage, and related energy…
Added 26 mins ago
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Senior Technical Consultant
Worley
Calgary, AB · Edmonton, AB
- Full-time
Proven ability to independently lead controls engineering activities and provide technical guidance to customers and project teams.
Added 26 mins ago
W
Process Engineer Level II
Worley
Vancouver, BC
- Full-time
…decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable…
Added 26 mins ago
EC
Spécialiste infrastructure / Infrastructure Specialist
Eaton Corporation
Brossard, QC
- Full-time
Added 26 mins ago
Senior Project Manager - Digital Connectivity
VIA Rail Canada
Montreal, QC
Lead and oversee the delivery of the Digital Connectivity (DC) project, ensuring objectives for scope, schedule, budget, quality, and stakeholder expectations are met.
Added 40 mins ago
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Lead Project Planner (EPCM/Minerals Plant)
Lycopodium
Mississauga, ON
- Full-time
…delivers high quality professional engineering and project delivery services globally, across the resources, infrastructure and industrial processes sectors. By joining our global team and…
Added 40 mins ago
WI
Principal Conveyance Engineer - Civil Engineering
WSP in Canada
Vaughan, ON
- Full-time
Lead the delivery of critical municipal water, wastewater, and stormwater infrastructure that helps communities thrive. As a Principal Conveyance Engineer, you'll provide technical…
Added 40 mins ago
WI
Principal Conveyance Engineer - Civil Engineering
WSP in Canada
Toronto, ON · Etobicoke, ON
- Full-time
Lead the delivery of critical municipal water, wastewater, and stormwater infrastructure that helps communities thrive. As a Principal Conveyance Engineer, you'll provide technical…
Added 40 mins ago
WI
Principal Conveyance Engineer - Civil Engineering
WSP in Canada
Mississauga, ON
- Full-time
Lead the delivery of critical municipal water, wastewater, and stormwater infrastructure that helps communities thrive. As a Principal Conveyance Engineer, you'll provide technical…
Added 40 mins ago
WI
Principal Conveyance Engineer - Civil Engineering
WSP in Canada
Markham, ON
- Full-time
Lead the delivery of critical municipal water, wastewater, and stormwater infrastructure that helps communities thrive. As a Principal Conveyance Engineer, you'll provide technical…
Added 41 mins ago
I
Software Engineer
Insight
Remote, Canada
- Full-time
- Remote
…successful candidate will work closely with the senior engineers and technical leads on their engagements, Application Development leadership, and customer stakeholders to ensure project…
Added 41 mins ago
E
Managing Technical Consultant, Intermediate Hydrogeologist and Field Lead
ERM
Calgary, AB · Vancouver, BC
- $93,700 to $112,100 CAD / year
- Full-time
…leadership role with greater impact? ERM is seeking a Managing Technical Consultant, Intermediate Hydrogeologist and Field Lead in Calgary or Vancouver, Canada, to help deliver some of the…
Added 41 mins ago
E
Principal Technical Consultant, Senior Hydrogeologist
ERM
Calgary, AB · Vancouver, BC
- $109,900 to $147,300 CAD / year
- Full-time
ERM is expanding its hydrogeology practice across Canada, and this role sits at the center of that growth. As a senior technical leader, you will help shape the delivery of high-visibility…
Added 54 mins ago
P
Portfolio Manager, Multi-Asset Wealth Solutions
Purpose
Toronto, ON
- Full-time
Lead full construction and management of the Founders and Builders funds
Added 54 mins ago
MF
Licensed Journeyperson
Merit for Jobs
Hamilton, ON
- Full-time
…trades, and contribute to the safe, timely, and professional delivery of work across various project…
Added 54 mins ago
MF
Licensed Journeyperson
Merit for Training
Hamilton, ON
- Full-time
…trades, and contribute to the safe, timely, and professional delivery of work across various project…
Added 54 mins ago
MF
Licensed Journeyperson
Merit for Apprenticeship
Hamilton, ON
- Full-time
…trades, and contribute to the safe, timely, and professional delivery of work across various project…

FIREFLY

Service Coordinator (Internal Posting)

ON, Canada
Kenora, Red Lake or Dryden, ON, P0V 2M0, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Experience: Minimum 3 years' experience working directly with children, youth, and families with multiple and/or complex special needs
Posting language: English
Posted: Oct 8, 2026

Original job description

Are you passionate about supporting young children and families in Kenora?

FIREFLY is seeking a full time Service Coordinator to join our Coordinated Service Planning (CSP) team in either Kenora, Dryden or Red Lake.

About FIREFLY

FIREFLY is a multi-service, non-profit organization committed to strengthening the health and well-being of children, youth, and families. We provide community-based, mental health, and developmental services across Northwestern Ontario in partnership with families, schools, child care centres, and community organizations.

About the Role

Coordinated Service Planning is designed to provide children and youth with multiple and/or complex special needs, and their families, with a seamless, family-centred service experience. As a Service Coordinator, you will lead inter-agency, multi-disciplinary care teams to develop and implement a single, integrated Coordinated Service Plan that reflects the child and family's strengths, vision, and goals. You will play a central role in ensuring services are connected, collaborative, and responsive as children grow and their needs evolve.

Reporting to the Clinical Manager, you will:

Engage children, youth, and families to identify their vision, strengths, and goals.
Develop individualized, strength-based Coordinated Service Plans.
Facilitate inter-agency, multi-disciplinary team meetings.
Lead collaborative planning processes to ensure seamless service delivery.
Connect families with appropriate local, regional, and provincial services.
Monitor progress and adjust service intensity based on changing needs.
Apply standardized screening tools.
Support conflict resolution and guide teams through competing priorities.
Initiate and facilitate complex special needs process when needs exceed locally available resources.
Contribute to community development by participating in and leading community networks supporting children with special needs.
Maintain a high standard of professional conduct and quality of care.

This role requires strong leadership, maturity, and exceptional interpersonal skills in an evolving and dynamic service delivery system.

What We're Looking For

Education & Experience

Undergraduate Degree in Human Services or equivalent combination of education and experience
Minimum 3 years' experience working directly with children, youth, and families with multiple and/or complex special needs
Demonstrated experience coordinating services across multiple systems and sectors
Recent experience working as part of a multi-disciplinary team, ideally across agencies
Experience supporting families in the Kenora and Rainy River Districts
Experience writing integrated SMART goals involving multiple service providers
Demonstrated commitment to high-quality, family-centred care
Experience working with children and families/caregivers from diverse cultural backgrounds

Skills & Competencies

We're looking for someone who demonstrates:

Assessment & Planning

Strength-based, solution-focused, holistic assessment skills
Strong service planning and coordination skills
Ability to tailor service levels to child and family needs

Leadership & Facilitation

Strong leadership skills
Excellent team and meeting facilitation skills
Ability to guide teams toward consensus
Conflict resolution and negotiation skills

Communication

Advanced written and verbal communication skills
Ability to build strong, trusting relationships with families and service providers

Collaboration & Systems Knowledge

Extensive knowledge of broader social service system for children and families
Knowledge of local, regional, and provincial resources
Ability to navigate evolving systems of care

Organization & Technical Skills

Strong organizational and time management skills
Ability to manage competing priorities with minimal supervision
Project management skills, including workflow and small project planning
Proficiency in word processing and electronic client databases, experience in EMHware would be beneficial

Professional Practice

Commitment to continuous improvement
Cultural awareness and respect for diverse beliefs and traditions
High standards of professionalism and ethical conduct
Ability to manage competing priorities while maintaining high-quality work
Demonstrated professionalism, emotional intelligence, and alignment with FIREFLY's values.

Conditions of Employment:

Clear Criminal Record Check (required upon hire)
Travel within the service region is required
Ability to manage a reasonable workload with effective prioritization and follow-up while meeting quality standards
Some evening and weekend work required based on service demands
Ability to work both independently and collaboratively
Commitment to role modeling FIREFLY vision and values
Commitment to promoting and adhering to FIREFLY's health and safety policies

Why Join FIREFLY?

At FIREFLY, we believe in building brighter futures for children and families through collaboration, inclusion, and community connection. We offer a supportive team environment and opportunities for professional growth.

Benefits include:

Opportunity to join the Healthcare of Ontario Pension Plan (HOOPP)
Vacation entitlement starting at 4%, plus paid time off between Christmas and New Year's
Paid sick leave earned monthly at a rate of 1 day per month
Additional paid time off including Wellness Days, and Community Service & Cultural Days.
Professional development opportunities and access to training resources.
Supportive workplace culture focused on teamwork and well-being.

Interested in this position? Please apply by 4:00 p.m. Friday, October 16, 2026. This position is vacant.

FIREFLY does not use artificial intelligence to screen, assess, or select applicants.

Apply About employer

More about this job

Responsibilities

The Service Coordinator leads inter-agency, multi-disciplinary teams to develop and implement integrated Coordinated Service Plans for children with complex needs. They are responsible for engaging families, monitoring progress, and facilitating collaborative planning to ensure seamless service delivery.

Requirements

Candidates must hold an undergraduate degree in Human Services or equivalent and have at least 3 years of experience working with children and families with complex needs. Strong leadership, facilitation, and communication skills are essential for navigating the social service system.

Skills

Service coordination
Case management
Inter-agency collaboration
Multi-disciplinary team facilitation
Strength-based assessment
Conflict resolution
Negotiation
Project management
Written communication
Verbal communication
Time management
Electronic client databases
Cultural awareness
Leadership
Relationship building

Benefits

Healthcare of Ontario Pension Plan (HOOPP)
Vacation entitlement
Paid time off between Christmas and New Year's
Paid sick leave
Wellness Days
Community Service & Cultural Days
Professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Service Coordinator
Coordinated Service Planning
Human Services
Mental Health
Developmental Services
Case Management
Inter-agency
Multi-disciplinary
SMART goals
EMHware
Community Development
Social Service System
Family-centred care
Conflict Resolution
Project Management
Assessment
Non-profit
Healthcare of Ontario Pension Plan
HOOPP
Professional Conduct
Cultural Awareness
Emotional Intelligence
Workflow Planning
Electronic Client Databases
Service Delivery

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