Team Member/Shift leader
- Ottawa, ON, Canada
- Nepean, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
REPORTS TO: General Manager and Assistant manager
Position Summary Statement
This position is fully accountable for the profitable operation of a Firehouse Subs® Restaurant while adhering to all company guidelines and regulations.
The founders are the real deal, the food is their creation and the brand is a family of franchise operators who share their same passion for generously serving food and community. For the third consecutive year, based on recent Technomic Insight consumer data, Firehouse Subs was named the No.1 brand in the restaurant industry that "Supports Local Community Activities." This year, Firehouse of America and Firehouse Subs suppliers will together donate a portion of purchases at Firehouse Subs locations to the Firehouse Subs Public Safety Foundation for the purchase of lifesaving equipment, with a minimum donation of $1 million.
Our mission is to carry on our commitment to and passion for:
Position Summary Statement
This position is fully accountable for the profitable operation of a Firehouse Subs® Restaurant while adhering to all company guidelines and regulations.
- Ensure the restaurant is in full compliance to all local, state and federal regulations to include health regulations, hour and wage regulations, age restrictions, fair employment practices, Any other appropriate regulations required for the legal operation of the business.
- Ensure knowledge, adherence and enforcement of all Firehouse Subs® Policies and Procedures.
- Ensures profitability of business by operation shifts within established guidelines and requirements for food cost, labor, controllables, utilities and sales growth.
- Providing leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs® “culture” and mission and vision statements.
- Assists the GM in coordinating and implementing current operations game plans and company initiatives in a profitable and timely manner.
- Participates in interviewing, hiring, training and disciplining employees under the guidance of the GM.
- Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule.
- Implements and promotes all Public Safety Foundation initiatives.
- Represents Firehouse Subs® in a professional, positive manner at all times.
- Communicates effectively to the GM/Owner all issues that may impact business.
- Able to work on their feet for up to 13 hours at a time.
- Able to lift up to 50 lbs.
- Any other duties assigned by GM/Owner.
The founders are the real deal, the food is their creation and the brand is a family of franchise operators who share their same passion for generously serving food and community. For the third consecutive year, based on recent Technomic Insight consumer data, Firehouse Subs was named the No.1 brand in the restaurant industry that "Supports Local Community Activities." This year, Firehouse of America and Firehouse Subs suppliers will together donate a portion of purchases at Firehouse Subs locations to the Firehouse Subs Public Safety Foundation for the purchase of lifesaving equipment, with a minimum donation of $1 million.
Our mission is to carry on our commitment to and passion for:
- Hearty and Flavorful Food
- Heartfelt Service, and
- Public Safety
More about this job
Responsibilities
Lead restaurant shifts to meet profitability, food quality, cleanliness, and guest service standards while following company policies and applicable regulations. Support the General Manager with operational plans, employee hiring and development, required reporting, and community safety initiatives.
Requirements
The role requires the ability to work on your feet for up to 13 hours at a time and lift up to 50 pounds. No specific education or prior experience requirements are stated.
Skills
- Restaurant Operations
- Shift Management
- Team Leadership
- Guest Service
- Food Quality
- Cleanliness Standards
- Food Cost Control
- Labor Cost Control
- Sales Growth
- Employee Interviewing
- Hiring
- Training
- Employee Discipline
- Regulatory Compliance
- Communication
- Report and Document Management
Visa sponsorship
Not detected in the job text
Categories
- Hospitality
- Food & Beverage
- Management & Leadership
- Customer Service & Support
Keywords
- Restaurant Operations
- Shift Operations
- Profitability
- Food Cost
- Labor Cost
- Controllable Expenses
- Utilities
- Sales Growth
- Guest Service
- Food Quality
- Cleanliness
- Health Regulations
- Wage Regulations
- Age Restrictions
- Fair Employment Practices
- Company Policies and Procedures
- Operations Plans
- Hiring
- Training
- Employee Discipline
- Reports and Legal Documents
- Public Safety Foundation
- Franchise Restaurant
- Firehouse Subs