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Added 27 mins ago
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Project Administrator
Convergint
Dartmouth, NS
- Full-time
Work with the Senior Operations Assistant and Business Development Executive teams to develop and maintain the account policy and procedures. Ensure all team members follow defined…
Added 27 mins ago
LH
PTA-Physiotherapy Assistant
Lifemark Health Group
Barrie, ON
- $17.6 to $21.17 CAD / hour
- Full-time
Lifemark Seniors Wellness is looking for a Permanent Full-Time Physiotherapy Assistant to join our growing team!
Added 27 mins ago
LH
Physiotherapy Assistant
Lifemark Health Group
Cambridge, ON
- $17.6 to $21.17 CAD / hour
- Full-time
Lifemark Seniors Wellness is looking for a Permanent Full-Time Physiotherapy Assistant to join our growing team!
Added 27 mins ago
UO
Research Assistant, Department of Medicine
University of Calgary
Calgary, AB
- Full-time
The Department of Medicine in the School of Medicine invites applications for a Research Assistant. This Full-time Fixed Term position is for approximately 6 months (based on length of…
Added 27 mins ago
Casual Early Childhood Educator Assistant (ECEA)
BrightPath Early Learning & Child Care
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Added 27 mins ago
Rehabilitation Assistant
Winnipeg Regional Health Authority
Winnipeg, MB
…and/or Speech-Language Pathologist (SLP), the Rehabilitation Assistant (RA) performs both direct and indirect patient/resident/client care activities as determined by the specific employer.…
Added 57 mins ago
1
Licensed Dental Assistant-Swift Dentistry, Kelowna
123Dentist
Kelowna, BC
- $28 to $37 CAD / hour
- Temporary
The team at Dr. Sean M. Swift Dentistry located in Kelowna, BC is looking for a passionate, hard-working Certified/Licensed Dental Assistant on a full-time basis.
Added 57 mins ago
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Fellowship and Bursary Administrative Assistant
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- Full-time
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Added 57 mins ago
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Research Assistant - Public Engagement
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
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Added 57 mins ago
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Executive Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
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Added 1 hour ago
AC
Executive Assistant
Aston Carter
North Vancouver, BC
- $29 to $34 CAD / hour
- Contract
…includes multiple sub-teams, and you will be the primary Executive Assistant within this function, working closely with leadership. The role follows standard office hours of 9:00 a.m. to…
Added 1 hour ago
TU
Clinical Research Assistant
The University of British Columbia
Vancouver, BC
- Part-time
Non Union Salaried - Research Assistant /Technician 3
Added 1 hour ago
RP
Marketing Assistant
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Vancouver, BC
- Full-time
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Added 1 hour ago
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- Full-time
The RBC Dominion Securities branch located in Vernon, BC is looking for an Administrative Assistant to provide administrative support to a successful Portfolio Management/advisory Team The…
Added 1 hour ago
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5789 - Assistant Store Manager FT
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- $19 to $21 USD / hour
- Full-time
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Added 2 hours ago
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Stage Experience Lead - Full Time
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- $20 to $23.55 CAD / hour
- Full-time
…Skincare, Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora’s selling…
Added 2 hours ago
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Reporting to the Manager, Communications and Public Affairs, the Communications Assistant plays a key role in executing on a number of communications tactics for both sites of the Brant…
Added 2 hours ago
AC
Executive Assistant
Aston Carter
North Vancouver, BC
- Full-time
…includes multiple sub-teams, and you will be the primary Executive Assistant within this function, working closely with leadership. The role follows standard office hours of 9:00 a.m. to…
Added 2 hours ago
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Added 2 hours ago
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Manager, Aseptic Compounding
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Calgary, AB
- Full-time
…workflow management, scheduling, performance, coaching and development. The Manager also serves as a subject-matter resource for sterile compounding across pharmacy sites, supporting the…
Added 2 hours ago
RB
Administrative Assistant
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Vernon, BC
- Full-time
The RBC Dominion Securities branch located in Vernon, BC is looking for an Administrative Assistant to provide administrative support to a successful Portfolio Management/advisory Team The…
Added 2 hours ago
SL
Department Sales Manager, Footwear
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- Full-time
While partnering with your assistant manager to achieve sales targets, manage team KPIs, and maximize profitability, you’ll coach your team to be product and trend experts, ensuring they’re…
Added 2 hours ago
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Department Sales Manager, Softgoods
Sporting Life
Laval, QC
- Full-time
While partnering with your Assistant Manager to achieve sales targets, manage team KPIs, and maximize profitability, you’ll coach your team to be product and trend experts, ensuring they’re…
Added 3 hours ago
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(CAN) Leader de nuit
Walmart
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- Full-time
Assists in providing direction and coordinating overnight stocking activities based on communicated priorities from the Overnight Assistant Manager and the daytime management team.
Added 3 hours ago
Behaviour Consultant
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Board Certified Behavior Analyst is preferred. Consideration would be given to a Board Certified Assistant Behaviour Analyst in pursuit of their BCBA.

First Canadian Financial Group

Claims Examiner, Group Life and Disability

Sherwood Park, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

First Canadian is a national organization and we are experiencing unprecedented growth!

We aim to hire bright, hard-working people who share our values. We seek employees who are committed to learning, career growth, and opportunity. We take pride in being an organization that our employees support long-term. We believe in our employees and celebrate their success by asking for employee opinions and feedback so that we continue to be a Great Place to Work.

We Award Our Team With The Following

Off work 1 hour early on Fridays.
Earned Time-Off Program and vacation.
Group Retirement Savings Plan with employer match.
A hybrid work model may be considered after six months of employment.
On-site gym including free weekly classes with a qualified trainer.
Newly renovated facility with ergonomic desks/chairs.
Educational assistance and career development.
Employee benefits.
Health and Wellness spending account.
Employee Assistance Program (EAP).
Employee discount programs.
A Culture Team dedicated to diversity, inclusion, and employee programs.
Employee recognition and appreciation events.
French is not required for this role but is an asset, an uplift of 5% is applied after the probationary period for qualified professional level French bilingualism (both spoken and written).

Check out our company page for all the information on why we believe First Canadian is an employer of choice!

If you are motivated to succeed by helping people, then this is the opportunity for you!

The Claims Examiner, Group Life & Disability Benefits reporting to Manager, Group & Creditor Life & Disability Claims is based in Sherwood Park. This position is in-office position responsible for managing group benefit claims to resolution. This includes determining if the plan members are eligible for benefits, providing appropriate benefit payments, and implementing the right medical and vocational interventions to support recovery and return to work for approved claims.

Hours of Work are 8:00am-5:00pm MT Monday to Thursday and 8:00am-4:00pm MT on Friday if you take 1 hour for lunch, otherwise you are looking at 8:30am 5:00pm MT Monday to Thursday and 8:30am-4:00pm MT on Friday.

Essential Responsibilities

Assessing entitlement under the Group Benefit Program by reviewing and comparing contractual, medical, functional and occupational provisions.
Conduct functional telephone interviews to understand the scope of the disability, the effect on daily living, assess and identify medical and non-medical influencing factors that may prevent a return to work.
Ensure compliance of optimal medical treatment to ensure a safe and early return to work.
Facilitate and monitor outcome-focused case management plans.
Partner with Employee, Employer, and treating physicians to negotiate and implement modified/gradual Return to Work Programs.
Enroll and facilitate appropriate vocational and/or rehabilitation services, where appropriate.
Validate beneficiary recipients; Calculate and release initial and ongoing benefit payment.
Assess ongoing entitlement per Group Policy provisions.
Communicate directly with employee, employee representatives, employers, and medical professionals (verbally and in writing).
Rapport building with employees, employers and medical professionals and ability to maintain professional relationships.
Delivering an exceptional customer service experience to all employees to which they are assigned as the Claims Examiner.
Acquire supporting claims documentation through contact and correspondence with employee and employers, medical practitioners, healthcare agencies, pharmacies.
Define extent of FCIC financial liability for any assigned claim; complete timely and appropriate data updates to manage financial reserve adequacy for the duration of claim.
Adhere to all established operational procedures for adjudication of all claims.
Draft professional external correspondence and as necessary reference technical Group Policy language and claim entitlement rationale on all claims files.
Maintains highly accurate and detailed case notes of all employee contacts, claims activities, and issues affecting ongoing management of the claim to satisfy regulatory and legal compliance requirements.
Other Duties as assigned.

Qualifications

Minimum of 1 year college Certificate/Diploma in Business/Insurance/Legal/Risk is required.
Other academic equivalencies is an asset.
Medical Terminology/Transcription Certificate, or Medical Office Assistant Certificate, or Unit Clerk considered is an asset.
Minimum of 1-2 years of relatable work experience is preferred in an Insurance, Medical, Legal or Service Call Center setting.
Intermediate skill with Microsoft Office (Word/Excel) is required.
Previous claims adjudication experience is an asset.
Fluent in English with proven competencies in verbal and written communication is required.
Fluent in French with proven competencies in verbal and written communication is an asset.
Successful completion of a credit check, criminal background check, education verification and employment reference checks is required before employment.

Thank you for considering our organization.

We are an equal opportunities employer and welcome applications from all suitably qualified persons. Accommodations are available upon request.

Apply About employer

More about this job

Responsibilities

Assess group life and disability claims against policy provisions, determine eligibility, calculate and issue benefits, and maintain accurate claim records and financial reserves. Coordinate with employees, employers, medical professionals, and rehabilitation providers to manage claims and support recovery and return to work.

Requirements

A college certificate or diploma in business, insurance, legal studies, or risk is required, along with intermediate Microsoft Office skills and strong English communication skills. One to two years of related experience is preferred; claims adjudication experience, medical-related certificates, and French fluency are assets.

Skills

Claims Adjudication
Group Benefits
Disability Claims Assessment
Policy Interpretation
Medical and Functional Assessment
Telephone Interviews
Case Management
Return-to-Work Planning
Vocational Rehabilitation
Benefit Calculation and Payment
Customer Service
Written and Verbal Communication
Relationship Building
Claims Documentation
Financial Reserve Management
Microsoft Office

Benefits

Early Friday Finish
Earned Time Off
Vacation
Group Retirement Savings Plan With Employer Match
Hybrid Work Option After Six Months
On-Site Gym
Free Weekly Fitness Classes
Educational Assistance
Career Development
Employee Benefits
Health and Wellness Spending Account
Employee Assistance Program
Employee Discount Programs
Employee Recognition Events

Visa sponsorship

Not detected in the job text

Keywords

Group Benefits
Group Life Insurance
Disability Claims
Claims Adjudication
Claims Examination
Policy Provisions
Claims Entitlement
Medical Terminology
Functional Assessment
Case Management
Return to Work
Modified Work Programs
Vocational Rehabilitation
Benefit Payments
Beneficiary Validation
Claims Documentation
Financial Liability
Financial Reserves
Regulatory Compliance
Legal Compliance
Microsoft Office
Microsoft Word
Microsoft Excel
Customer Service
Medical Professionals
Employer Communication
Employee Communication

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