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Added 6 mins ago
T
Personal Banker Trainee
TD
Sudbury, ON
- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 6 mins ago
KD
Territory Sales Representative
Keurig Dr Pepper
Winnipeg, MB
- $67,800 to $77,000 CAD / year
- Full-time
…province of Manitoba. Reporting into the Western Regional Sales Manager, the TSR is accountable for driving distribution and display of KDP products, the execution of all in-store plans,…
Added 6 mins ago
KD
Territory Sales Representative
Keurig Dr Pepper
Calgary, AB
- $67,800 to $77,000 CAD / year
- Full-time
…province of Alberta. Reporting into the Western Regional Sales Manager, the TSR is accountable for driving distribution and display of KDP products, the execution of all in-store plans, and…
Added 6 mins ago
A
Financial Advisor Wealth Advice Centre
ATB
Airdrie, AB · Alexis Whitecourt 232, AB · Andrew, AB · Athabasca, AB · Banff, AB · Barrhead, AB · Beaumont, AB · Beaverlodge, AB · Bonnyville, AB · Bow Island, AB · Boyle, AB · Breton, AB · Brooks, AB · Calgary, AB · Camrose, AB · Canmore, AB · Cardston, AB · Caroline, AB · Carstairs, AB · Castor, AB · Chestermere, AB · Claresholm, AB · Coaldale, AB · Cochrane, AB · Cold Lake, AB · Consort, AB · Coronation, AB · Crossfield, AB · Didsbury, AB · Drayton Valley, AB · Drumheller, AB · Edmonton, AB · Edson, AB · Elk Point, AB · Fairview, AB · Falher, AB · Foremost, AB · Forestburg, AB · Fort Macleod, AB · Fort McMurray, AB · Fort Saskatchewan, AB · Fort Vermilion, AB · Grande Prairie, AB · Granum, AB · Grimshaw, AB · Hanna, AB · High Level, AB · High Prairie, AB · Hinton, AB · Hythe, AB · Innisfail, AB · Jasper, AB · Killam, AB · La Crête, AB · Lac la Biche, AB · Lacombe, AB · Lamont, AB · Leduc, AB · Lethbridge, AB · Linden, AB · Magrath, AB · Manning, AB · Mayerthorpe, AB · Medicine Hat, AB · Milk River, AB · Nanton, AB · Okotoks, AB · Olds, AB · Onoway, AB · Oyen, AB · Peace River, AB · Picture Butte, AB · Pincher Creek, AB · Ponoka, AB · Provost, AB · Raymond, AB · Red Deer, AB · Redwater, AB · Rimbey, AB · Rocky Mountain House, AB · Rycroft, AB · Sherwood Park, AB · Slave Lake, AB · Smoky Lake, AB · Spirit River, AB · Spruce Grove, AB · St. Albert, AB · St. Paul, AB · Stettler, AB · Stony Plain, AB · Strathmore, AB · Sundre, AB · Sylvan Lake, AB · Taber, AB · Thorsby, AB · Three Hills, AB · Tofield, AB · Trochu, AB · Two Hills, AB · Valleyview, AB · Vegreville, AB · Vermilion, AB · Viking, AB · Vulcan, AB · Wainwright, AB · Westlock, AB · Wetaskiwin, AB · Wildwood, AB · AB · Lloydminster, SK · Diamond Valley, AB,CA · Whitecourt, AB,CA
- Full-time
Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.
Added 21 mins ago
BW
Ambulance Readiness Technician (Kamloops) CAS
BC Women's Hospital and Health Centre
Kamloops, BC
- Full-time
Reporting to the Manager, the Ambulance Readiness Technician (ART) is responsible for sanitizing and processing critical medical equipment, restocking supplies on vehicles, performing and…
Added 21 mins ago
ML
FSQA Coordinator - Contract
Maple Leaf Foods Inc
Oakville, ON
- $47,000 to $69,000 CAD / year
- Contract
Reporting to the FSQA Manager, the FSQA Coordinator monitors and analyzes and interprets data related to Food Safety, GMP, HACCP and other Quality Assurance Program requirements to ensure…
Added 21 mins ago
FS
After-hours Addictions Response Youth Worker
Family Services of Greater Vancouver
Vancouver, BC
- $25 to $28 CAD / hour
- Full-time
Working within the mission, vision, values and person-centered philosophy of the Agency, this position works to promote safer & healthier options, to assist youth with the navigation of…
Added 21 mins ago
Q
FY27 Intern - Digital Design Engineering Internship - Canada (16 months)
Qualcomm
Toronto, ON
- Full-time
…part of a community that values collaboration, creativity, and continuous learning. Our programs provide real-world experience, technical skills, and professional development opportunities,…
Added 35 mins ago
PH
Clinical Trials Nurse Coordinator, Research Clinical Trials - BC Cancer - Vancouver
Provincial Health Services Authority
Vancouver, BC
- Full-time
Reporting to the Clinical Trials Unit Manager (VCC), Operations Cancer Care Leader (CCSI, VICC, AC, and FVCC), or designate, the Clinical Trials Nurse Coordinator (CTNC) receives direction…
Added 35 mins ago
AU
Manager, Finance Data Governance, Reporting and Systems
Athabasca University
Athabasca, AB
- $99,567.77 to $142,326.49 USD / year
- Full-time
…new chapter. Drawing from five decades of growth in distance and online education, we aim to grow our position as Canada’s foremost innovator in flexible, online and accessible learning.…
Added 35 mins ago
NS
Quality & Patient Safety Leader - Quality & Patient Safety
Nova Scotia Health Authority
Halifax, NS
- Full-time
Reporting to the Manager, Quality Improvement & Safety, the Quality Improvement & Safety Leader will provide leadership within NSH’s overall provincial and zone programs for quality,…
Added 35 mins ago
NS
Physiotherapist - Rehabilitation & Supportive Care Services
Nova Scotia Health Authority
Halifax, NS
- Full-time
Reporting to the Program Manager of the Person-Centered Ambulatory Care department within the Rehabilitation and Supportive Care Services portfolio, the Physiotherapist working in…
Added 1 hour ago
UO
Clinical Research Assistant
University of British Columbia
Vancouver, BC · UBCV | UBC Hospital - Purdy Pavilion (PPAV)
- Part-time
At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and…
Added 1 hour ago
PH
Training Lead, BC Health Workday
Provincial Health Services Authority
BC · British Columbia, Canada
- Full-time
Reporting to the Manager, Communications and Training, the Training Lead is an innovator, knowledge translator, facilitator and change agent responsible for developing and delivering…
Added 1 hour ago
PH
Clinical Research and Trials Coordinator, Research Clinical Trials - BC Cancer - Vancouver
Provincial Health Services Authority
Vancouver, BC
- Part-time
Coordinate, organize and perform special work assignment and project, including chart reviews, database development and surveys, to ensure the objectives of the assignments/projects are met…
Added 1 hour ago
IW
District Vice-President
IG Wealth Management
Quebec, QC
- Full-time
Join our team to engage in continuous learning and skill development in a supportive environment. Experience the best of both worlds with our hybrid work environment, where you spend three…
Added 1 hour ago
IW
Senior Manager, Business Development
IG Wealth Management
MB · Manitoba, Canada
- Full-time
Join our team to engage in continuous learning and skill development in a supportive environment. Experience the best of both worlds with our hybrid work environment, where you spend three…
Added 1 hour ago
IW
Senior Manager, Business Development
IG Wealth Management
BC · British Columbia, Canada
- Full-time
Join our team to engage in continuous learning and skill development in a supportive environment. Experience the best of both worlds with our hybrid work environment, where you spend three…
Added 1 hour ago
IW
Senior Manager Real Estate Operations
IG Wealth Management
MB · Manitoba, Canada
- Full-time
Join our team to engage in continuous learning and skill development in a supportive environment. Experience the best of both worlds with our hybrid work environment, where you spend three…
Added 1 hour ago
IW
Manager, HNW Brand Experience (12 Month Contract)
IG Wealth Management
MB · Manitoba, Canada
- Contract
Join our team to engage in continuous learning and skill development in a supportive environment. Experience the best of both worlds with our hybrid work environment, where you spend three…
Added 1 hour ago
IW
Manager, HNW Brand Experience (12 Month Contract)
IG Wealth Management
ON · Ontario, Canada
- Contract
Join our team to engage in continuous learning and skill development in a supportive environment. Experience the best of both worlds with our hybrid work environment, where you spend three…
Added 1 hour ago
N
Manager, Security GRC
nesto
Canada
- Full-time
The Security GRC Manager owns nesto's governance, risk, and compliance program end-to-end. We've built strong foundations and automated much of our compliance workflow; your role is to…
Added 1 hour ago
CA
Assistant Resident Manager (Part-Time)
Centurion Associates Inc
Huntsville, ON
- Part-time
Our mission is to be sought after as a leading-edge, reputable, multi-disciplinary alternative asset manager; to capitalize on opportunities in new and interesting investment strategies…
Added 1 hour ago
FF
Part-Time Sales Lead - Famous Footwear
Famous Footwear
ON · Greater St-Catharines-Niagara Metropolitan Area
- Part-time
Relaxed Dress Code & Small Team Environment. You will be a valued member in a supportive and hands-on setting. Our relaxed dress code policy lets you showcase your authentic self while you…
Added 1 hour ago
PH
Food Service Worker, Patient Food Services, C&W
Provincial Health Services Authority
Vancouver, BC
- Part-time
The Food Service Worker performs various duties that include food preparation, cooking and assembly, and/or checking order accuracy for patients. The role follows established food recipes…

First Canadian Financial Group

Claims Examiner, Group Life and Disability

Sherwood Park, AB, T8A 3X6, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

First Canadian is a national organization and we are experiencing unprecedented growth!

We aim to hire bright, hard-working people who share our values. We seek employees who are committed to learning, career growth, and opportunity. We take pride in being an organization that our employees support long-term. We believe in our employees and celebrate their success by asking for employee opinions and feedback so that we continue to be a Great Place to Work.

We award our team with the following:

Off work 1 hour early on Fridays.
Earned Time-Off Program and vacation.
Group Retirement Savings Plan with employer match.
A hybrid work model may be considered after six months of employment.
On-site gym including free weekly classes with a qualified trainer.
Newly renovated facility with ergonomic desks/chairs.
Educational assistance and career development.
Employee benefits.
Health and Wellness spending account.
Employee Assistance Program (EAP).
Employee discount programs.
A Culture Team dedicated to diversity, inclusion, and employee programs.
Employee recognition and appreciation events.
French is not required for this role but is an asset, an uplift of 5% is applied after the probationary period for qualified professional level French bilingualism (both spoken and written).

Check out our company page for all the information on why we believe First Canadian is an employer of choice!

If you are motivated to succeed by helping people, then this is the opportunity for you!

The Claims Examiner, Group Life & Disability Benefits reporting to Manager, Group & Creditor Life & Disability Claims is based in Sherwood Park. This position is in-office position responsible for managing group benefit claims to resolution. This includes determining if the plan members are eligible for benefits, providing appropriate benefit payments, and implementing the right medical and vocational interventions to support recovery and return to work for approved claims.

Hours of Work are 8:00am-5:00pm MT Monday to Thursday and 8:00am-4:00pm MT on Friday if you take 1 hour for lunch, otherwise you are looking at 8:30am 5:00pm MT Monday to Thursday and 8:30am-4:00pm MT on Friday.

Essential Responsibilities:

Assessing entitlement under the Group Benefit Program by reviewing and comparing contractual, medical, functional and occupational provisions.
Conduct functional telephone interviews to understand the scope of the disability, the effect on daily living, assess and identify medical and non-medical influencing factors that may prevent a return to work.
Ensure compliance of optimal medical treatment to ensure a safe and early return to work.
Facilitate and monitor outcome-focused case management plans.
Partner with Employee, Employer, and treating physicians to negotiate and implement modified/gradual Return to Work Programs.
Enroll and facilitate appropriate vocational and/or rehabilitation services, where appropriate.
Validate beneficiary recipients; Calculate and release initial and ongoing benefit payment.
Assess ongoing entitlement per Group Policy provisions.
Communicate directly with employee, employee representatives, employers, and medical professionals (verbally and in writing).
Rapport building with employees, employers and medical professionals and ability to maintain professional relationships.
Delivering an exceptional customer service experience to all employees to which they are assigned as the Claims Examiner.
Acquire supporting claims documentation through contact and correspondence with employee and employers, medical practitioners, healthcare agencies, pharmacies.
Define extent of FCIC financial liability for any assigned claim; complete timely and appropriate data updates to manage financial reserve adequacy for the duration of claim.
Adhere to all established operational procedures for adjudication of all claims.
Draft professional external correspondence and as necessary reference technical Group Policy language and claim entitlement rationale on all claims files.
Maintains highly accurate and detailed case notes of all employee contacts, claims activities, and issues affecting ongoing management of the claim to satisfy regulatory and legal compliance requirements.
Other Duties as assigned.

Qualifications:

Minimum of 1 year college Certificate/Diploma in Business/Insurance/Legal/Risk is required.
Other academic equivalencies is an asset.
Medical Terminology/Transcription Certificate, or Medical Office Assistant Certificate, or Unit Clerk considered is an asset.
Minimum of 1-2 years of relatable work experience is preferred in an Insurance, Medical, Legal or Service Call Center setting.
Intermediate skill with Microsoft Office (Word/Excel) is required.
Previous claims adjudication experience is an asset.
Fluent in English with proven competencies in verbal and written communication is required.
Fluent in French with proven competencies in verbal and written communication is an asset.
Successful completion of a credit check, criminal background check, education verification and employment reference checks is required before employment.

Thank you for considering our organization.

We are an equal opportunities employer and welcome applications from all suitably qualified persons. Accommodations are available upon request.

Apply About employer

More about this job

Responsibilities

The Claims Examiner is responsible for managing group benefit claims by determining eligibility, calculating payments, and implementing medical or vocational interventions. They must maintain accurate case notes, ensure regulatory compliance, and communicate effectively with employees, employers, and medical professionals.

Requirements

Candidates must have at least a one-year college certificate or diploma in business, insurance, legal, or risk fields. Proficiency in Microsoft Office and 1-2 years of relevant experience in insurance, medical, legal, or call center settings is preferred.

Skills

Claims adjudication
Case management
Medical terminology
Data entry
Customer service
Communication
Microsoft Office
Negotiation
Conflict resolution
Time management
Attention to detail
Regulatory compliance
Interpersonal skills
Analytical skills
Documentation

Benefits

Earned Time-Off Program
Vacation
Group Retirement Savings Plan
Employer match
On-site gym
Educational assistance
Career development
Employee benefits
Health and Wellness spending account
Employee Assistance Program
Employee discount programs
Employee recognition events

Visa sponsorship

Not detected in the job text

Keywords

Claims Examiner
Group Life
Disability Benefits
Insurance
Adjudication
Case Management
Medical Terminology
Return to Work
Vocational Rehabilitation
Financial Liability
Regulatory Compliance
Microsoft Word
Microsoft Excel
Business
Legal
Risk Management
Customer Service
Medical Office Assistant
Unit Clerk
Group Policy

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