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Added 6 mins ago
A
Local Technical Support Analyst
Accenture
Vancouver, BC
- Full-time
Work to ensure that standard Accenture asset management procedures are followed.
Added 6 mins ago
HC
Quality Control Analyst - Packaging
Highbury Canco Corporation
Leamington, ON
- Full-time
We are currently seeking a Quality Analyst - Packaging Lab to join our team of passionate employees.
Added 6 mins ago
AE
Specialist, Regulatory Design
Alberta Energy Regulator (AER)
Calgary, AB
- Full-time
Professional designations in Engineering, Science, or Project Management are considered an asset.
Added 21 mins ago
R
Senior Configuration Analyst
RBC
Calgary, AB · Vancouver, BC · Toronto, ON
- Full-time
…excellence of RBC's IT infrastructure through comprehensive CMDB and asset management. You'll maintain data accuracy, oversee data certification and audit processes, and implement…
Added 21 mins ago
HH
Clerk II
Halton Healthcare
Oakville, ON
- Full-time
…appointment coordination, order entry, flow and clerical data management to support the various functional clerical responsibilities of Oncology Clinics, Systemic Clinics and other areas…
Added 36 mins ago
Managed Accounts Analyst
Richardson Wealth Ltd
Toronto, ON
Experience in portfolio management tools and fee billing systems an asset
Added 51 mins ago
Service Desk Analyst
Rush Street Interactive
Toronto, ON
Assist with IT asset management, including inventory tracking and lifecycle management.
Added 51 mins ago
M
Senior Financial Analyst
Manulife
Toronto, ON · Montreal, QC
- Full-time
…on-balance sheet assets (GA) and through Manulife Investment Management, handles assets for clients and investment funds in markets around the world. The division manages a broad range of…
Added 1 hour ago
NB
Senior Credit Analyst
National Bank of Canada
Toronto, ON
- Full-time
The Wealth Management, Credit Risk Management team is currently looking for a Senior Analyst. Its mission is to protect the company's capital and minimize business risk related to client…
Added 1 hour ago
ZS
Sr. SAP FI-CO Configuration Analyst
Zodiac Solutions, Inc
Toronto, ON
- Full-time
Empower is currently recruiting a Sr. SAP FI/CO Configuration Analyst for SAP Finance team. Viewed as a proficient in SAP system implementation and production support, this position…
Added 1 hour ago
WO
Senior Accountant, Properties
WP Osborne Executive Search Inc.
Toronto, ON
- Full-time
…optimize AI prompts and apply AI tools effectively, is also an asset. The candidate should possess strong written and verbal communication, interpersonal, organizational, analytical, and…
Added 1 hour ago
NB
Senior Analyst Regulatory Data and Integration
National Bank of Canada
Montreal, QC
- Full-time
A career as a Senior Analyst Regulatory Data and Integration within the IT Capital Markets Delivery team at National Bank means acting as a specialist in regulatory data related to…
Added 1 hour ago
V
AI Operations Analyst
Valnet
Montreal, QC
- Full-time
Valnet is looking for an AI Operations Analyst to join our team and help build the next generation of our lead generation operation.
Added 1 hour ago
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Financial Data Analyst
EPITEC
Montreal, QC
- Contract
Data Quality Tools: Experience with data validation frameworks or metadata management tools (e.g., Collibra) is an asset.
Added 1 hour ago
MR
Project Manager and Process Analyst
McLennan Ross LLP
Calgary, AB
- Full-time
In August 2026, McLennan Ross established an Innovation and Knowledge Management team. This is the firm's first Project Manager and Process Analyst role, created to give us the capacity to…
Added 1 hour ago
Portfolio Analyst
Scotiabank
Toronto, ON
A non-client facing role that is accountable for the management of large number of investment portfolios for high-net-worth clients on a centralized basis. Working with client facing…
Added 1 hour ago
PC
Associate System Analyst / Analyste de systèmes associé
Parkland Corporation
Montreal, QC
- Full-time
Added 1 hour ago
W
Quality Assurance (QA) Analyst
Workiy
Burnaby, BC
- Contract
We are seeking an experienced Quality Assurance (QA) Analyst – Power BI & Data Analytics for a one-year contract to establish, develop, and maintain a formal QA function for Power BI…
Added 1 hour ago
T
Actuarial Analyst I - Project Development & Optimization
TD
Toronto, ON
- Full-time
Strong knowledge of financial statements, the insurance industry and risk management concepts is an asset
Added 1 hour ago
W
Supervisor
Wellington-Altus
AB · Toronto, ON · Calgary, AB
- Full-time
Designation as Chartered Investment Manager (CIM) or Chartered Financial Analyst (CFA).
Added 1 hour ago
PG
Commercial Funding Analyst (Bilingual)
Peoples Group
AB · Vancouver, BC · Toronto, ON · Calgary, AB
- Full-time
CMHC-insured multi-family experience is a strong asset and candidates with this experience will be prioritized.
Added 1 hour ago
FC
Group, Administration II
First Canadian Financial Group
Edmonton, AB
- Full-time
Effectively uses a Customer Relationship Management system to track and respond to written and telephone inquiries from plan administrators and clients within established service standards.
Added 1 hour ago
SH
Senior Financial Analyst
Spectrum Health Care
Toronto, ON
- $85,000 to $100,000 CAD / year
- Full-time
Spectrum Health Care is looking for a CPA-designated Senior FP&A Analyst with strong analytical judgment, advanced Power Query and Power BI skills and a proactive approach to…
Added 1 hour ago
AC
Analyste En Coûts De Revient
Aston Carter
Mirabel, QC
- $40 to $50 CAD / hour
- Contract
Our Client is seeking a dedicated Financial Analyst to provide comprehensive financial support to various functions including Engineering, Methods, Quality Assurance, and Supplier Quality.…
Added 1 hour ago
GA
Senior Immigration Law Clerk / Paralegal
Green and Spiegel
Toronto, ON
- Full-time
At Green and Spiegel, the title of the role is Senior Immigration Case Analyst.

First Canadian Financial Group

Group, Administration II

Edmonton, AB, T5K 0J8, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

Bring What You Know. Help Build What's Next.

First Canadian Group Benefits is growing nationally, and we're investing in the people, technology and capabilities that will support our next stage of growth.

A division of an established Canadian financial services organization, we have the stability and resources behind us to build for the future while remaining small enough that talented people can have a meaningful influence on where we're going.

Our employees work directly with senior Group Benefits leaders, including our President and Vice President. Ideas move quickly, expertise is valued and you'll have the opportunity to see the impact of your work.

We're looking for people who want more than a narrowly defined role. People who can get into the details, solve problems and understand the operation while also stepping back, thinking strategically and asking how we can make it better.

If you've built your Group Benefits expertise and are ready to use it to help build what's next, this could be the opportunity you've been looking for.

What We Offer

Vacation and Earned Time Off program
Group Retirement Savings Plan with employer match
Employee benefits plus Health & Wellness Spending Account
Educational assistance and career development
One-hour early finish on Fridays
Employee Assistance Program and employee discount programs
On-site gym
5% bilingualism premium for qualified professional-level French bilingualism, where applicable

Why This Opportunity is Different

Learn more. See more. Grow faster.

In a larger organization, your role may expose you to one part of the Group Benefits lifecycle. At First Canadian, you'll have the opportunity to understand how the pieces connect, work closely with experienced leaders and contribute to a growing national business.

As the business grows, so can the scope of your experience.

Where You Can Make An Impact

Administration processes and workflows that support our clients and members.
Improvements to our Group Administration platform and user experience.
Opportunities to reduce manual processes and make administration more efficient.
How client and member needs are translated into operational improvements.
Procedures and best practices as our Administration function continues to grow.

Growth creates opportunity

As our business has grown, employees have had opportunities to expand their responsibilities and move into leadership positions. We're continuing to build the capabilities and leadership structure our future business will require.

Where you'll work

Our Group Benefits team works together in-office in Edmonton. We believe the stage we're at as a growing business benefits from close collaboration, immediate access to leaders and the ability to solve problems together.

What you'll do

Essential Responsibilities:

Assist the Manager, Group Administration with the conversion and transition of groups and members from current administration platform to new platform.
Work closely with the internal sales team and clients on new implementations, including coordination and setup of group benefit plans.
Effectively uses a Customer Relationship Management system to track and respond to written and telephone inquiries from plan administrators and clients within established service standards.
Investigate, research and resolve client issues, ensuring timely and accurate solutions.
Work closely with Business Analyst(s) to provide feedback on the user experience on system features and enhancements.
Provide recommendations for resolving problems and suggest improvements to processes.
Other duties as assigned.

Qualifications:

Bachelor’s degree in Business Administration, a related field is preferred but equivalent work experience or alternative education may be considered in lieu of a degree.
3 to 5 years in Group Benefits administration, claims or a related field is required.
Proficiency in using software and technology platforms is required.
Intermediate skill with Microsoft Office (Word/Excel) including proven ability working with spreadsheets, databases, and other applications is preferred.
Strong customer service skills with experience handling client interactions professionally and efficiently is required.
Fluent in English with proven competencies in verbal and written communication is required.
Fluent in French with proven competencies in verbal and written communication is asset.
Successful completion of a criminal and education background checks and employer reference and verification before employment is required.

Check out our company page for all the information on why we believe First Canadian is an employer of choice!

Thank you for considering our organization.

We are an equal opportunities employer and welcome applications from all suitably qualified persons. Accommodations are available upon request.

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More about this job

Responsibilities

The role involves assisting with the transition of group benefit plans to a new administration platform and managing client inquiries through a CRM system. You will also collaborate with internal teams to resolve issues and provide feedback on system enhancements to improve operational efficiency.

Requirements

Candidates should have a bachelor's degree in business administration or equivalent experience, along with 3 to 5 years of experience in group benefits administration. Proficiency in Microsoft Office and strong customer service skills are required, with bilingualism in English and French considered an asset.

Skills

Group benefits administration
Client implementation
Problem solving
Strategic thinking
Microsoft office
Spreadsheets
Databases
Customer service
Verbal communication
Written communication
Bilingualism
Process improvement
Data analysis
System enhancement feedback

Benefits

Vacation and earned time off program
Group retirement savings plan with employer match
Employee benefits
Health and wellness spending account
Educational assistance
Career development
One-hour early finish on Fridays
Employee assistance program
Employee discount programs
On-site gym
Bilingualism premium

Visa sponsorship

Not detected in the job text

Keywords

Group benefits
Administration
CRM
Client implementation
Process improvement
Workflow management
Financial services
Microsoft Excel
Microsoft Word
Data management
System conversion
Operational efficiency
Customer support
Business analysis
Strategic planning
Bilingualism

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