Jobs in Canada

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Added 1 hour ago
A
Journeyman Automotive Technician - Dodge City
AutoCanada
Saskatoon, SK
- $45 to $50 CAD / hour
- Other
Must possess a valid driver's license and a safe driving history
Added 1 hour ago
SC
Employment Engagement Specialist
Spinal Cord Injury Ontario
Toronto, ON
- Full-time
…them fill their hiring needs and understand the all-around benefits of an inclusive and barrier-free…
Added 1 hour ago
A
Parts Driver - Parkland Chrysler Dodge Jeep Ram
AutoCanada
Spruce Grove, AB
- Other
…This position typically requires strong organizational and customer service skills, as well as a good knowledge of automotive parts and their…
Added 1 hour ago
SH
Health Care Assistant (HCA)
Senior Helpers
Lake Country, BC
- $20 to $23 CAD / hour
- Full-time
Evening shift
Added 1 hour ago
ET
General Manager
Executive Table Group
Vancouver, BC
- $75,000 CAD / year
- Full-time
Service Resolution: Manage customer feedback and resolve service exceptions efficiently, preserving brand loyalty.
Added 2 hours ago
E
Senior Water Wastewater Engineer
Englobe
Lethbridge, AB
- Full-time
A full range of benefits (including cost-sharing group insurance and a group RRSP);
Added 2 hours ago
RD
Administrative Assistant
RBC Dominion Securities
Calgary, AB
- Full-time
Customer Service, Data Entry, Data Gathering Analysis, Desktop Tools, Group Problem Solving, Interpersonal Relationships, Knowledge Organization, Teamwork, Time Management, Word Processing…
Added 2 hours ago
GE
Banquet Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…join our diverse workforce! We offer competitive salaries, benefits and opportunities to grow your…
Added 2 hours ago
RD
Associate
RBC Dominion Securities
Pickering, ON
- Full-time
Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients
Added 2 hours ago
CM
Supportive Housing Worker
Canadian Mental Health Association (CMHA) - Toronto
Toronto, ON · North York, ON
- $54,943 to $60,203 CAD / year
- Full-time
Develop and maintain positive working relationships with landlords, property management staff, community agencies, and service providers.
Added 2 hours ago
GT
SUPER LUXURY SERVICE ADVISOR - UPTOWN SUPER LUXURY TEAM
Grand Touring Automobiles
Vaughan, ON
- Full-time
Are you a motivated team player with a dedication to providing superior customer service?
Added 3 hours ago
Financial Services - Business Office
The Jim Pattison Auto Group
Victoria, BC
The Campus Auto Group is seeking an energetic, driven, tech savvy, and personable individual to join our sales team as a Financial Services Advisor. If you strive to achieve excellence in…
Added 3 hours ago
HC
Community Health Nurse
Health Careers Canada
Ottawa, ON
- Full-time
Must possessstrong written and oral communication, critical thinking, care coordination, time management and customer focus skills; · Must have demonstrated sound clinical knowledge;
Added 3 hours ago
RB
Associate
Royal Bank of Canada
Pickering, ON
- Full-time
Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients
Added 4 hours ago
SP
IT FIELD TECHNICIAN
S+C Partners
Mississauga, ON
- Full-time
S+C Partners LLP, a highly regarded full-service CPA and advisory firm based in the village of Streetsville in Mississauga, is seeking an experienced IT Field Technician to join its team of…
Added 4 hours ago
RB
Administrative Assistant
Royal Bank of Canada
Calgary, AB
- Full-time
Customer Service, Data Entry, Data Gathering Analysis, Desktop Tools, Group Problem Solving, Interpersonal Relationships, Knowledge Organization, Teamwork, Time Management, Word Processing…
Added 4 hours ago
RB
Director, Corporate Client Group
Royal Bank of Canada
Ottawa, ON · Kingston, ON
- Full-time
As a Director, Corporate Client Group, you are aligned to our Large Client Segment (LC) client segment within Corporate Client Group (CCG), defined as commercial clients with annual sales…
Added 5 hours ago
VA
Overnight Veterinary Assistant, Calgary North Animal Hospital
VCA Animal Hospitals
Calgary, AB
- Internship
Calgary North Animal Hospital is welcoming an Overnight Veterinary Assistant to join our fun and motivated team of professional pet health caregivers.
Added 5 hours ago
DR
Sales Development Manager
DMC Recruitment Group
Maple Ridge, BC
- Full-time
Collaborate with customer service, marketing and operations to deliver on commitments.
Added 5 hours ago
TA
Administrative Coordinator & Bookkeeping Assistant
The AC Group of Independent Accounting Firms Limited
New Glasgow, NS
- Full-time
MacDonald & Murphy Inc. has been serving Atlantic Canadian business owners for more than 20 years. Our client-oriented service areas include operational reporting, tax and tax planning, and…
Added 6 hours ago
FN
Health Benefits Assessor
First Nations Health Authority
Vancouver, BC · Metro Vancouver A, BC
- Full-time
Access to group health benefits and a Health Care Spending Account through Canada Life on day 1 of employment
Added 6 hours ago
T
Bodily Injury, Claims Advisor II
TD
Burlington, ON · Markham, ON
- Full-time
This is a primarily onsite position, with an expectation to work from the office 4 days per week
Added 6 hours ago
IS
Associate Wealth Advisor
Island Savings
Victoria, BC
- $70,000 CAD / year
- Full-time
The Associate Wealth Advisor (AWA) supports the Senior Wealth Advisor (SWA) in delivering professional investment and financial planning advice to a portfolio of high value members assigned…
Added 7 hours ago
A
Parts Advisor - Dodge City
AutoCanada
Saskatoon, SK
- $54,000 to $66,000 CAD / year
- Other
…shops within a defined territory. This role demands exceptional customer service and relationship-building skills, ensuring clients receive accurate parts information, competitive pricing,…
Added 7 hours ago
T
Bodily Injury, Claims Advisor II
TD
Burlington, ON
- Full-time
This is a primarily onsite position, with an expectation to work from the office 4 days per week

First Canadian Financial Group

Group, Administration II

Edmonton, AB, T5K 0J8, Canada

Full-time

Apply on recruiting.ultipro.ca About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

Bring What You Know. Help Build What's Next.

First Canadian Group Benefits is growing nationally, and we're investing in the people, technology and capabilities that will support our next stage of growth.

A division of an established Canadian financial services organization, we have the stability and resources behind us to build for the future while remaining small enough that talented people can have a meaningful influence on where we're going.

Our employees work directly with senior Group Benefits leaders, including our President and Vice President. Ideas move quickly, expertise is valued and you'll have the opportunity to see the impact of your work.

We're looking for people who want more than a narrowly defined role. People who can get into the details, solve problems and understand the operation while also stepping back, thinking strategically and asking how we can make it better.

If you've built your Group Benefits expertise and are ready to use it to help build what's next, this could be the opportunity you've been looking for.

What We Offer

Vacation and Earned Time Off program
Group Retirement Savings Plan with employer match
Employee benefits plus Health & Wellness Spending Account
Educational assistance and career development
One-hour early finish on Fridays
Employee Assistance Program and employee discount programs
On-site gym
5% bilingualism premium for qualified professional-level French bilingualism, where applicable

Why This Opportunity is Different

Learn more. See more. Grow faster.

In a larger organization, your role may expose you to one part of the Group Benefits lifecycle. At First Canadian, you'll have the opportunity to understand how the pieces connect, work closely with experienced leaders and contribute to a growing national business.

As the business grows, so can the scope of your experience.

Where You Can Make An Impact

Administration processes and workflows that support our clients and members.
Improvements to our Group Administration platform and user experience.
Opportunities to reduce manual processes and make administration more efficient.
How client and member needs are translated into operational improvements.
Procedures and best practices as our Administration function continues to grow.

Growth creates opportunity

As our business has grown, employees have had opportunities to expand their responsibilities and move into leadership positions. We're continuing to build the capabilities and leadership structure our future business will require.

Where you'll work

Our Group Benefits team works together in-office in Edmonton. We believe the stage we're at as a growing business benefits from close collaboration, immediate access to leaders and the ability to solve problems together.

What you'll do

Essential Responsibilities:

Assist the Manager, Group Administration with the conversion and transition of groups and members from current administration platform to new platform.
Work closely with the internal sales team and clients on new implementations, including coordination and setup of group benefit plans.
Effectively uses a Customer Relationship Management system to track and respond to written and telephone inquiries from plan administrators and clients within established service standards.
Investigate, research and resolve client issues, ensuring timely and accurate solutions.
Work closely with Business Analyst(s) to provide feedback on the user experience on system features and enhancements.
Provide recommendations for resolving problems and suggest improvements to processes.
Other duties as assigned.

Qualifications:

Bachelor’s degree in Business Administration, a related field is preferred but equivalent work experience or alternative education may be considered in lieu of a degree.
3 to 5 years in Group Benefits administration, claims or a related field is required.
Proficiency in using software and technology platforms is required.
Intermediate skill with Microsoft Office (Word/Excel) including proven ability working with spreadsheets, databases, and other applications is preferred.
Strong customer service skills with experience handling client interactions professionally and efficiently is required.
Fluent in English with proven competencies in verbal and written communication is required.
Fluent in French with proven competencies in verbal and written communication is asset.
Successful completion of a criminal and education background checks and employer reference and verification before employment is required.

Check out our company page for all the information on why we believe First Canadian is an employer of choice!

Thank you for considering our organization.

We are an equal opportunities employer and welcome applications from all suitably qualified persons. Accommodations are available upon request.

Apply on recruiting.ultipro.ca About employer

More about this job

Responsibilities

The role involves assisting with the transition of group benefit plans to a new administration platform and managing client inquiries through a CRM system. You will also collaborate with internal teams to resolve issues and provide feedback on system enhancements to improve operational efficiency.

Requirements

Candidates should have a bachelor's degree in business administration or equivalent experience, along with 3 to 5 years of experience in group benefits administration. Proficiency in Microsoft Office and strong customer service skills are required, with bilingualism in English and French considered an asset.

Skills

Group benefits administration
Client implementation
Problem solving
Strategic thinking
Microsoft office
Spreadsheets
Databases
Customer service
Verbal communication
Written communication
Bilingualism
Process improvement
Data analysis
System enhancement feedback

Benefits

Vacation and earned time off program
Group retirement savings plan with employer match
Employee benefits
Health and wellness spending account
Educational assistance
Career development
One-hour early finish on Fridays
Employee assistance program
Employee discount programs
On-site gym
Bilingualism premium

Visa sponsorship

Not detected in the job text

Keywords

Group benefits
Administration
CRM
Client implementation
Process improvement
Workflow management
Financial services
Microsoft Excel
Microsoft Word
Data management
System conversion
Operational efficiency
Customer support
Business analysis
Strategic planning
Bilingualism

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Work requirements

Jobs in Canada