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Added 13 mins ago
MI
Sr. Specialist Enterprise Solution Architect (m|w|x)
Magna International
Aurora, ON
- Full-time
Evaluating architecture-relevant demands within the demand management process, assessing architectural impact and ensuring alignment with IT strategy, architecture principles, and…
Added 29 mins ago
RB
Associate Portfolio Manager
Royal Bank of Canada
Waterloo, ON
- Full-time
Portfolio management experience (3 years plus)
Added 29 mins ago
CH
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- Full-time
Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.
Added 43 mins ago
HN
Human Resources Coordinator
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- $60,000 to $62,000 CAD / year
- Full-time
Reporting to the Human Resources Manager, the HR Coordinator provides administrative and operational support across the Human Resources function and Head Office. The role is responsible for…
Added 43 mins ago
Sales Lot Attendant - Campus Honda Victoria
The Jim Pattison Auto Group
Victoria, BC
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Added 59 mins ago
SC
chef de quart - Store# 04074, LES PROMENADES ST-BRUNO
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Operations manager, restaurant
Bake Chef Co.
Calgary, AB
- Full-time
Added 1 hour ago
HF
marketing manager - online marketing
Hearth Fireplace Depot
Calgary, AB
- Full-time
Added 1 hour ago
WC
Overnight Lead Department Manager
Walmart Canada
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- Full-time
Assists in providing direction and coordinating overnight stocking activities based on communicated priorities from the Overnight Assistant Manager and the daytime management team.
Added 1 hour ago
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(CAN) Associé, équipe de produits santé-beauté
Walmart
Longueuil, QC
- Part-time
3. Resolves customer issues and refers concerns to management where appropriate.
Added 1 hour ago
W
Consumables Associate
Walmart
Saskatoon, SK
- Part-time
3. Resolves customer issues and refers concerns to management where appropriate.
Added 1 hour ago
MS
Merchandise Manager - Full Time - 3am Required - $21.25hr
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Victoria, BC
- Full-time
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Added 1 hour ago
HM
Family Practitioner/General Practitioner
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Langley (District), BC · City of Langley, BC
- Part-time
We are a well-equipped practice who is looking for a committed Family Practitioner. We have a dedicated MOA and manager. This position offers an excellent opportunity to provide…
Added 1 hour ago
DQ
restaurant manager
Dairy Queen
ON · Hannon, ON
- Full-time
Added 1 hour ago
PW
food services manager
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Added 2 hours ago
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New Westminster, BC
- Full-time
Equipped with MYLE EMR for seamless patient management
Added 2 hours ago
HM
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Established clinic with 4 other full-time physicians, experienced MOAs/clinic staff, and a clinic manager
Added 2 hours ago
J
Senior Product Manager
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Senior Product Manager based in Canada.
Added 2 hours ago
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- Full-time
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Added 2 hours ago
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Cook 1
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Practice general and specific cleanings using the appropriate products as indicated by the manager in order to meet hygiene standards.
Added 2 hours ago
SA
Cook 1 (Part-Time) Canal Market (YOW Airport)
SSP America
Ottawa, ON
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Practice general and specific cleanings using the appropriate products as indicated by the manager in order to meet hygiene standards.
Added 2 hours ago
A
Forward Deployed AI Engineer - Senior Manager
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Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON
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Added 2 hours ago
Pharmacist - Clinical Pharmacy
Nova Scotia Health and IWK Health
Halifax, NS
Under the direct supervision of the Manager Clinical Services, the Pharmacist will participate in the provision of direct pharmaceutical care to inpatients/outpatients as a member of the…
Added 2 hours ago
S
Utilities Manager - ALTO
SYSTRA
Montreal, QC
- Full-time
Knowledge of BIM, with a solid understanding of information and data management, including standards, lifecycle management, and interdisciplinary coordination.
Added 2 hours ago
H
IT Project Coordinator (Infrastructure)
HCLTech
Brampton, ON
- $74,000 to $83,000 CAD / year
- Full-time
…in the IT industry, excellent communication and stakeholder management skills, and a proven ability to coordinate and support the successful delivery of infrastructure and technology…

First Canadian Financial Group

Group, Administration II

Edmonton, AB, T5K 0J8, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

Bring What You Know. Help Build What's Next.

First Canadian Group Benefits is growing nationally, and we're investing in the people, technology and capabilities that will support our next stage of growth.

A division of an established Canadian financial services organization, we have the stability and resources behind us to build for the future while remaining small enough that talented people can have a meaningful influence on where we're going.

Our employees work directly with senior Group Benefits leaders, including our President and Vice President. Ideas move quickly, expertise is valued and you'll have the opportunity to see the impact of your work.

We're looking for people who want more than a narrowly defined role. People who can get into the details, solve problems and understand the operation while also stepping back, thinking strategically and asking how we can make it better.

If you've built your Group Benefits expertise and are ready to use it to help build what's next, this could be the opportunity you've been looking for.

What We Offer

Vacation and Earned Time Off program
Group Retirement Savings Plan with employer match
Employee benefits plus Health & Wellness Spending Account
Educational assistance and career development
One-hour early finish on Fridays
Employee Assistance Program and employee discount programs
On-site gym
5% bilingualism premium for qualified professional-level French bilingualism, where applicable

Why This Opportunity is Different

Learn more. See more. Grow faster.

In a larger organization, your role may expose you to one part of the Group Benefits lifecycle. At First Canadian, you'll have the opportunity to understand how the pieces connect, work closely with experienced leaders and contribute to a growing national business.

As the business grows, so can the scope of your experience.

Where You Can Make An Impact

Administration processes and workflows that support our clients and members.
Improvements to our Group Administration platform and user experience.
Opportunities to reduce manual processes and make administration more efficient.
How client and member needs are translated into operational improvements.
Procedures and best practices as our Administration function continues to grow.

Growth creates opportunity

As our business has grown, employees have had opportunities to expand their responsibilities and move into leadership positions. We're continuing to build the capabilities and leadership structure our future business will require.

Where you'll work

Our Group Benefits team works together in-office in Edmonton. We believe the stage we're at as a growing business benefits from close collaboration, immediate access to leaders and the ability to solve problems together.

What you'll do

Essential Responsibilities:

Assist the Manager, Group Administration with the conversion and transition of groups and members from current administration platform to new platform.
Work closely with the internal sales team and clients on new implementations, including coordination and setup of group benefit plans.
Effectively uses a Customer Relationship Management system to track and respond to written and telephone inquiries from plan administrators and clients within established service standards.
Investigate, research and resolve client issues, ensuring timely and accurate solutions.
Work closely with Business Analyst(s) to provide feedback on the user experience on system features and enhancements.
Provide recommendations for resolving problems and suggest improvements to processes.
Other duties as assigned.

Qualifications:

Bachelor’s degree in Business Administration, a related field is preferred but equivalent work experience or alternative education may be considered in lieu of a degree.
3 to 5 years in Group Benefits administration, claims or a related field is required.
Proficiency in using software and technology platforms is required.
Intermediate skill with Microsoft Office (Word/Excel) including proven ability working with spreadsheets, databases, and other applications is preferred.
Strong customer service skills with experience handling client interactions professionally and efficiently is required.
Fluent in English with proven competencies in verbal and written communication is required.
Fluent in French with proven competencies in verbal and written communication is asset.
Successful completion of a criminal and education background checks and employer reference and verification before employment is required.

Check out our company page for all the information on why we believe First Canadian is an employer of choice!

Thank you for considering our organization.

We are an equal opportunities employer and welcome applications from all suitably qualified persons. Accommodations are available upon request.

Apply About employer

More about this job

Responsibilities

The role involves assisting with the transition of group benefit plans to a new administration platform and managing client inquiries through a CRM system. You will also collaborate with internal teams to resolve issues and provide feedback on system enhancements to improve operational efficiency.

Requirements

Candidates should have a bachelor's degree in business administration or equivalent experience, along with 3 to 5 years of experience in group benefits administration. Proficiency in Microsoft Office and strong customer service skills are required, with bilingualism in English and French considered an asset.

Skills

Group benefits administration
Client implementation
Problem solving
Strategic thinking
Microsoft office
Spreadsheets
Databases
Customer service
Verbal communication
Written communication
Bilingualism
Process improvement
Data analysis
System enhancement feedback

Benefits

Vacation and earned time off program
Group retirement savings plan with employer match
Employee benefits
Health and wellness spending account
Educational assistance
Career development
One-hour early finish on Fridays
Employee assistance program
Employee discount programs
On-site gym
Bilingualism premium

Visa sponsorship

Not detected in the job text

Keywords

Group benefits
Administration
CRM
Client implementation
Process improvement
Workflow management
Financial services
Microsoft Excel
Microsoft Word
Data management
System conversion
Operational efficiency
Customer support
Business analysis
Strategic planning
Bilingualism

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