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Added 11 mins ago
B
Mortgage Specialist
BMO
Edmonton, AB
- Full-time
Cultivates, builds, and manages relationships with a referral network to build a pipeline of new mortgage business and increase BMO’s share of the home financing market. Actively identifies…
Added 11 mins ago
B
Mortgage Specialist
BMO
Edmonton, AB
- Full-time
Cultivates, builds, and manages relationships with a referral network to build a pipeline of new mortgage business and increase BMO’s share of the home financing market. Actively identifies…
Added 11 mins ago
K
Assistant Store Manager - Square One
Knix
Mississauga, ON
- Full-time
As an Assistant Store Manager at Knix, you bring our brand to life through how you lead and connect every day. You have a natural pulse on what our customers want and create a welcoming,…
Added 26 mins ago
F
Regional Sales Manager, Alberta
Financeit
AB · Alberta, Canada
- $80,000 to $90,000 CAD / year
- Full-time
With a focus on driving sales volume in a defined territory, the Regional Sales Manager will be responsible for working with existing accounts and hunting and qualifying new prospects.
Added 26 mins ago
J
Partner Operations Manager
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Partner Operations Manager based in Canada.
Added 26 mins ago
TO
Financial Sales Manager II Target
Top of Virginia Regional Chamber
Winchester, ON
- Full-time
As a Financial Sales Manager at First Citizens Bank your role will be primarily focused on outbound calling activities to generate new business opportunities and may occasionally partner…
Added 26 mins ago
AF
Sales Manager
Action Furnace Inc.
Calgary, AB
- Full-time
We are hiring a Sales Manager in Calgary, AB!
Added 26 mins ago
K
Assistant Store Manager - Square One
Knix
Mississauga, ON
- $56,900 to $65,000 CAD / year
- Full-time
As an Assistant Store Manager at Knix, you bring our brand to life through how you lead and connect every day. You have a natural pulse on what our customers want and create a welcoming,…
Added 27 mins ago
F
Regional Sales Manager, Alberta
Financeit
Remote, Canada
- $80,000 to $90,000 CAD / year
- Full-time
- Remote
With a focus on driving sales volume in a defined territory, the Regional Sales Manager will be responsible for working with existing accounts and hunting and qualifying new prospects.
Added 27 mins ago
Purchasing Agent
Aecon
Whitby, ON
Are intentional when it comes to investing in your development. We help you build your career and advance your skills through our Aecon University, tuition reimbursement, and Leadership…
Added 57 mins ago
D
Business Development Manager / Toronto
Digicast
Toronto, ON
- Full-time
The Business Development Manager – Toronto Market is responsible for driving new business, developing and nurture strategic relationships in the GTA, and positioning Digicast as the premier…
Added 57 mins ago
MG
Assistant General Manager
Milestones Grill + Bar
Guelph, ON
- Full-time
Role Description The Assistant General Manager is a full-time, on-site role based at the Milestones Grill + Bar location in Guelph, ON. This role supports the General Manager in overseeing…
Added 1 hour ago
XT
Territory Manager Capital Sales
Xcite Tech
Ottawa, ON
- Full-time
Xcite Technologies is looking for a driven, competitive Territory Manager to grow our capital equipment business across Ontario.
Added 1 hour ago
T
Product Operations Manager
TEKsystems
Ottawa, ON
- $60 to $70 CAD / hour
- Contract
Own our product development process end to end stage gates, entry and exit criteria, templates, and the governance that keeps it credible. Drive adoption across engineering, operations,…
Added 3 hours ago
RV
Commercial Manager – Industry Key Accounts
Royal Van Leeuwen
Bolton, ON
- Full-time
Initiate and coordinate development of new business development activities to penetrate new markets and acquire new customers
Added 3 hours ago
JA
Sales and advertising manager
JF Automation Inc.
Mississauga, ON
- Full-time
Analyze market research data to improve business decisions or activities
Added 3 hours ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Beaumont, AB
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 4 hours ago
CG
Assistant Manager, Banquets & Catering
Compass Group Canada
Winnipeg, MB
- Full-time
The Assistant Manager, Banquets & Catering will be responsible for managing the operations and maintaining profitable banquets while achieving revenue targets and meeting budgeted margins.…
Added 4 hours ago
NB
Senior Account Manager Commercial Banking
National Bank of Canada
Calgary, AB
- Full-time
Based on your academic background, at least 5 to 9 years' experience in sales and business development within the financial industry:
Added 4 hours ago
CG
Regional Account Manager (Coffee & Vending Services)
Compass Group Canada
Calgary, AB
- Full-time
The Regional Account Manager will be responsible for building and maintaining strong relationships with customers and clients. You will also support operations to increase sales and…
Added 4 hours ago
T
Account Director
Tru
Toronto, ON
- Full-time
Commercial Growth: Collaborate with Business Development and Client Services leadership to shape proposals, expand accounts, and prioritize profitable growth opportunities.
Added 4 hours ago
NB
Director Commercial Banking
National Bank of Canada
Calgary, AB
- Full-time
Based on your academic background, at least 5 to 9 years' experience in sales and business development within the financial industry:
Added 4 hours ago
BR
Assistant Manager - Out Collection EIA
Banana Republic
AB · Edmonton, AB
- Full-time
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all…
Added 4 hours ago
S
Planificateur·trice de marchandises // Merchandise Planner
SSENSE
Montreal, QC
- Contract
Are you a strategist at heart, ready to drive sales and gross margin for a company in the technology and retail industry? We are looking for a passionate and results-driven Merchandise…
Added 4 hours ago
NB
BANKING ADVISOR
National Bank of Canada
Saint-Jean-sur-Richelieu, QC · St-Jean-Sur-Richelieu, QC
- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your…

First Canadian Financial Group

Group, Administration II

Edmonton, AB, T5K 0J8, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

Bring What You Know. Help Build What's Next.

First Canadian Group Benefits is growing nationally, and we're investing in the people, technology and capabilities that will support our next stage of growth.

A division of an established Canadian financial services organization, we have the stability and resources behind us to build for the future while remaining small enough that talented people can have a meaningful influence on where we're going.

Our employees work directly with senior Group Benefits leaders, including our President and Vice President. Ideas move quickly, expertise is valued and you'll have the opportunity to see the impact of your work.

We're looking for people who want more than a narrowly defined role. People who can get into the details, solve problems and understand the operation while also stepping back, thinking strategically and asking how we can make it better.

If you've built your Group Benefits expertise and are ready to use it to help build what's next, this could be the opportunity you've been looking for.

What We Offer

Vacation and Earned Time Off program
Group Retirement Savings Plan with employer match
Employee benefits plus Health & Wellness Spending Account
Educational assistance and career development
One-hour early finish on Fridays
Employee Assistance Program and employee discount programs
On-site gym
5% bilingualism premium for qualified professional-level French bilingualism, where applicable

Why This Opportunity is Different

Learn more. See more. Grow faster.

In a larger organization, your role may expose you to one part of the Group Benefits lifecycle. At First Canadian, you'll have the opportunity to understand how the pieces connect, work closely with experienced leaders and contribute to a growing national business.

As the business grows, so can the scope of your experience.

Where You Can Make An Impact

Administration processes and workflows that support our clients and members.
Improvements to our Group Administration platform and user experience.
Opportunities to reduce manual processes and make administration more efficient.
How client and member needs are translated into operational improvements.
Procedures and best practices as our Administration function continues to grow.

Growth creates opportunity

As our business has grown, employees have had opportunities to expand their responsibilities and move into leadership positions. We're continuing to build the capabilities and leadership structure our future business will require.

Where you'll work

Our Group Benefits team works together in-office in Edmonton. We believe the stage we're at as a growing business benefits from close collaboration, immediate access to leaders and the ability to solve problems together.

What you'll do

Essential Responsibilities:

Assist the Manager, Group Administration with the conversion and transition of groups and members from current administration platform to new platform.
Work closely with the internal sales team and clients on new implementations, including coordination and setup of group benefit plans.
Effectively uses a Customer Relationship Management system to track and respond to written and telephone inquiries from plan administrators and clients within established service standards.
Investigate, research and resolve client issues, ensuring timely and accurate solutions.
Work closely with Business Analyst(s) to provide feedback on the user experience on system features and enhancements.
Provide recommendations for resolving problems and suggest improvements to processes.
Other duties as assigned.

Qualifications:

Bachelor’s degree in Business Administration, a related field is preferred but equivalent work experience or alternative education may be considered in lieu of a degree.
3 to 5 years in Group Benefits administration, claims or a related field is required.
Proficiency in using software and technology platforms is required.
Intermediate skill with Microsoft Office (Word/Excel) including proven ability working with spreadsheets, databases, and other applications is preferred.
Strong customer service skills with experience handling client interactions professionally and efficiently is required.
Fluent in English with proven competencies in verbal and written communication is required.
Fluent in French with proven competencies in verbal and written communication is asset.
Successful completion of a criminal and education background checks and employer reference and verification before employment is required.

Check out our company page for all the information on why we believe First Canadian is an employer of choice!

Thank you for considering our organization.

We are an equal opportunities employer and welcome applications from all suitably qualified persons. Accommodations are available upon request.

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More about this job

Responsibilities

The role involves assisting with the transition of group benefit plans to a new administration platform and managing client inquiries through a CRM system. You will also collaborate with internal teams to resolve issues and provide feedback on system enhancements to improve operational efficiency.

Requirements

Candidates should have a bachelor's degree in business administration or equivalent experience, along with 3 to 5 years of experience in group benefits administration. Proficiency in Microsoft Office and strong customer service skills are required, with bilingualism in English and French considered an asset.

Skills

Group benefits administration
Client implementation
Problem solving
Strategic thinking
Microsoft office
Spreadsheets
Databases
Customer service
Verbal communication
Written communication
Bilingualism
Process improvement
Data analysis
System enhancement feedback

Benefits

Vacation and earned time off program
Group retirement savings plan with employer match
Employee benefits
Health and wellness spending account
Educational assistance
Career development
One-hour early finish on Fridays
Employee assistance program
Employee discount programs
On-site gym
Bilingualism premium

Visa sponsorship

Not detected in the job text

Keywords

Group benefits
Administration
CRM
Client implementation
Process improvement
Workflow management
Financial services
Microsoft Excel
Microsoft Word
Data management
System conversion
Operational efficiency
Customer support
Business analysis
Strategic planning
Bilingualism

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