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Added 2 mins ago
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Senior Process Engineer (Minerals & Metals)
Wood
Burlington, ON
- $157,000 to $192,000 CAD / year
- Full-time
Wood is currently recruiting for a Senior Process Engineer to join our Minerals & Metals business. This opportunity is onsite at our Burlington, ON, Saskatoon, SK or at our Vancouver, BC…
Added 2 mins ago
EC
Senior Customer Success Manager, Defence
Esri Canada
Ottawa, ON
- Full-time
Esri Canada has an exceptional opportunity for a full-time Senior Customer Success Manager, Defence to join our Federal Sector team.
Added 2 mins ago
EC
Senior Customer Success Manager, Prairies
Esri Canada
AB · Edmonton, AB
- Full-time
Reporting to the Prairies Region Director, the person in this role provides senior‑level customer success and account leadership for complex, high‑value GIS customers. Operating with broad…
Added 32 mins ago
BC
Communication Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
Competitive Compensation and Benefits –– Salaries and benefits designed to align with industry standards, reinforcing our commitment to attracting and retaining top talent. Excellent…
Added 1 hour ago
SM
RQ11741 – Product Manager – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior Product Manager to lead product strategy, roadmap development, prioritization, and product decisions for an enterprise platform supporting…
Added 1 hour ago
SM
RQ11741 – Product Manager – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior Product Manager to lead product strategy, roadmap development, prioritization, and product decisions for an enterprise platform supporting…
Added 1 hour ago
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RQ00240 – Product Manager – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
The Senior Product Manager, Enterprise AI will provide end-to-end product leadership for priority AI initiatives, from opportunity identification and intake through prioritization,…
Added 1 hour ago
SM
RQ11741 – Product Manager – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior Product Manager to lead product strategy, roadmap development, prioritization, and product decisions for an enterprise platform supporting…
Added 1 hour ago
SM
RQ00240 – Product Manager – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
The Senior Product Manager, Enterprise AI will provide end-to-end product leadership for priority AI initiatives, from opportunity identification and intake through prioritization,…
Added 1 hour ago
SM
RQ00240 – Product Manager – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
The Senior Product Manager, Enterprise AI will provide end-to-end product leadership for priority AI initiatives, from opportunity identification and intake through prioritization,…
Added 1 hour ago
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Senior Analyst, FP&A
BRP
Montreal, QC
- Full-time
We are looking for a Senior Analyst, FP&A to support the financial modeling and planning needs of our Ecommerce business. The Senior Analyst will report to the Global Finance Manager for…
Added 3 hours ago
C
Senior Project Manager | Commercial Interiors
Clearspace
Toronto, ON
- Full-time
This is a senior, hands-on leadership role. As a Senior Project Manager you are both a project leader and a people leader.
Added 4 hours ago
SI
Senior Paid Social Manager
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- Full-time
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Added 4 hours ago
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Financial Manager - PLM (Product Line Mgmt)
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Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
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Senior Financial Analyst - Corporate Accounting
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Added 5 hours ago
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Senior Treasury Manager, Creative Media & Technology
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…innovative companies at every stage of their growth journey. As a Senior Treasury Manager within Commercial Banking, you will play a strategic role in helping organizations operating in the…
Added 5 hours ago
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Senior Manager, Indirect Tax
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We are seeking a Senior Manager or Director, Indirect Tax to join our growing Tax practice in Toronto or Vancouver. This is a leadership role focused on indirect tax advisory, compliance,…
Added 6 hours ago
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Person Responsible for Maintenance (PRM)
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Previous experience as a PRM or senior AMO maintenance manager.
Added 6 hours ago
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Manager, Supply Chain & Innovation
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The Manager, Supply Chain Analytics & Innovation reports to the Senior Director, Supply Chain Operations and partners with Supply Chain leaders to identify, design and implement…
Added 6 hours ago
Sr Regional Health & Safety Manager
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The Senior Regional Manager Health & Safety (H&S) continuously monitors and improves H&S performance through communication, implementation of corrective actions for identified risks and…
Added 7 hours ago
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Enclosure Project Manager - Diagnostics
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Assist Senior Project Managers with project tasks
Added 9 hours ago
I-
Senior Product Manager
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Toronto, ON
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· Experience developing options, business cases, value propositions, benefits measures, and executive recommendations.
Added 9 hours ago
AC
Credit Team Lead
Aston Carter
AB · Edmonton, Alberta
- $38 to $42 CAD / hour
- Full-time
…recovery activities, and acts as the delegate for the Credit Manager when they are away. The position is ideal for an experienced credit professional who wants to grow into a future…
Added 10 hours ago
S
Senior Retail Sales Consultant, Part-time, Tanger Outlet Centre, ON
Swarovski
Cookstown, ON
- Part-time
You can expect a range of benefits, including:
Added 10 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)

First Canadian Financial Group

Group, Administration II

Edmonton, AB, T5K 0J8, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

Bring What You Know. Help Build What's Next.

First Canadian Group Benefits is growing nationally, and we're investing in the people, technology and capabilities that will support our next stage of growth.

A division of an established Canadian financial services organization, we have the stability and resources behind us to build for the future while remaining small enough that talented people can have a meaningful influence on where we're going.

Our employees work directly with senior Group Benefits leaders, including our President and Vice President. Ideas move quickly, expertise is valued and you'll have the opportunity to see the impact of your work.

We're looking for people who want more than a narrowly defined role. People who can get into the details, solve problems and understand the operation while also stepping back, thinking strategically and asking how we can make it better.

If you've built your Group Benefits expertise and are ready to use it to help build what's next, this could be the opportunity you've been looking for.

What We Offer

Vacation and Earned Time Off program
Group Retirement Savings Plan with employer match
Employee benefits plus Health & Wellness Spending Account
Educational assistance and career development
One-hour early finish on Fridays
Employee Assistance Program and employee discount programs
On-site gym
5% bilingualism premium for qualified professional-level French bilingualism, where applicable

Why This Opportunity is Different

Learn more. See more. Grow faster.

In a larger organization, your role may expose you to one part of the Group Benefits lifecycle. At First Canadian, you'll have the opportunity to understand how the pieces connect, work closely with experienced leaders and contribute to a growing national business.

As the business grows, so can the scope of your experience.

Where You Can Make An Impact

Administration processes and workflows that support our clients and members.
Improvements to our Group Administration platform and user experience.
Opportunities to reduce manual processes and make administration more efficient.
How client and member needs are translated into operational improvements.
Procedures and best practices as our Administration function continues to grow.

Growth creates opportunity

As our business has grown, employees have had opportunities to expand their responsibilities and move into leadership positions. We're continuing to build the capabilities and leadership structure our future business will require.

Where you'll work

Our Group Benefits team works together in-office in Edmonton. We believe the stage we're at as a growing business benefits from close collaboration, immediate access to leaders and the ability to solve problems together.

What you'll do

Essential Responsibilities:

Assist the Manager, Group Administration with the conversion and transition of groups and members from current administration platform to new platform.
Work closely with the internal sales team and clients on new implementations, including coordination and setup of group benefit plans.
Effectively uses a Customer Relationship Management system to track and respond to written and telephone inquiries from plan administrators and clients within established service standards.
Investigate, research and resolve client issues, ensuring timely and accurate solutions.
Work closely with Business Analyst(s) to provide feedback on the user experience on system features and enhancements.
Provide recommendations for resolving problems and suggest improvements to processes.
Other duties as assigned.

Qualifications:

Bachelor’s degree in Business Administration, a related field is preferred but equivalent work experience or alternative education may be considered in lieu of a degree.
3 to 5 years in Group Benefits administration, claims or a related field is required.
Proficiency in using software and technology platforms is required.
Intermediate skill with Microsoft Office (Word/Excel) including proven ability working with spreadsheets, databases, and other applications is preferred.
Strong customer service skills with experience handling client interactions professionally and efficiently is required.
Fluent in English with proven competencies in verbal and written communication is required.
Fluent in French with proven competencies in verbal and written communication is asset.
Successful completion of a criminal and education background checks and employer reference and verification before employment is required.

Check out our company page for all the information on why we believe First Canadian is an employer of choice!

Thank you for considering our organization.

We are an equal opportunities employer and welcome applications from all suitably qualified persons. Accommodations are available upon request.

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More about this job

Responsibilities

The role involves assisting with the transition of group benefit plans to a new administration platform and managing client inquiries through a CRM system. You will also collaborate with internal teams to resolve issues and provide feedback on system enhancements to improve operational efficiency.

Requirements

Candidates should have a bachelor's degree in business administration or equivalent experience, along with 3 to 5 years of experience in group benefits administration. Proficiency in Microsoft Office and strong customer service skills are required, with bilingualism in English and French considered an asset.

Skills

Group benefits administration
Client implementation
Problem solving
Strategic thinking
Microsoft office
Spreadsheets
Databases
Customer service
Verbal communication
Written communication
Bilingualism
Process improvement
Data analysis
System enhancement feedback

Benefits

Vacation and earned time off program
Group retirement savings plan with employer match
Employee benefits
Health and wellness spending account
Educational assistance
Career development
One-hour early finish on Fridays
Employee assistance program
Employee discount programs
On-site gym
Bilingualism premium

Visa sponsorship

Not detected in the job text

Keywords

Group benefits
Administration
CRM
Client implementation
Process improvement
Workflow management
Financial services
Microsoft Excel
Microsoft Word
Data management
System conversion
Operational efficiency
Customer support
Business analysis
Strategic planning
Bilingualism

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