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Added 1 day ago
AH
Administrative Support IV
Alberta Health Services
Grande Prairie, AB
- Part-time
…operational parking reports, cash handling reports and other financial records including department, contractor invoicing and completing various information management and reporting…
Added 1 day ago
SA
Accountant II
Southern Alberta Institute of Technology (SAIT)
Calgary, AB · Greater Calgary Metropolitan Area
- Temporary
The Accountant II supports SAIT’s Finance Operations through complex accounts receivable and accounts payable activities, account reconciliations, financial analysis, journal entries,…
Added 1 day ago
IF
Claims Adjuster II, Auto/Property Hybrid Team
Intact FC
Ottawa, ON · Mississauga, ON
- Full-time
…promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with…
Added 1 day ago
CC
Internship - Account Associate II
Computershare Canada
Toronto, ON
- $23.5 CAD / hour
- Full-time
We're a global leader in financial administration with over 11,000 employees across 22 different countries. Our internships offer a structured summer experience for talented undergraduate…
Added 1 day ago
T
Audit Manager II, Canadian Business Banking and Credit Risk (1242)
TD
Toronto, ON
- Full-time
Added 1 day ago
Toolroom Attendant - VER Airport
Okanagan College
Vernon, BC
Submits invoices and credit memos through the electronic approval system (Etrieve) tracking status of submitted financial documents. Updates electronic purchase log(s) with invoice, credit…
Added 1 day ago
T
Account Manager II, Commercial Mortgage Group
TD
Toronto, ON
- Full-time
Understanding of data analysis, financial statements, cash flow, business cycles and mortgage securities.
Added 1 day ago
T
Contact Center Representative II- Borrowing Cantonese & Mandarin
TD
Markham, ON
- Full-time
…resolve concerns. (Preference given to those with experience in financial or service…
Added 1 day ago
S
Accountant II
SAIT
Calgary, AB
- Temporary
The Accountant II supports SAIT’s Finance Operations through complex accounts receivable and accounts payable activities, account reconciliations, financial analysis, journal entries,…
Added 1 day ago
C
Internship - Account Associate II
Computershare
Toronto, ON
- $23.5 CAD / hour
- Full-time
We're a global leader in financial administration with over 11,000 employees across 22 different countries. Our internships offer a structured summer experience for talented undergraduate…
Added 1 day ago
T
Audit Manager II, Canadian Business Banking and Credit Risk (1242)
TD
Toronto, ON
- Full-time
Added 1 day ago
D
Program Manager
Dexian
Toronto, ON · Greater Toronto Area, Canada
- Contract
Previous experience within the Banking and Financial Services industry.
Added 1 day ago
WC
Compliance Officer II
Workers Compensation Board of Manitoba
Winnipeg, MB
- Full-time
Minimum of three (3) years' experience performing administrative investigations, external financial audits, or program evaluations for which comprehensive written reports are produced/issued
Added 1 day ago
T
Business Information Management Analyst II
TD
Toronto, ON
- Full-time
…(I&E). The role will support a growing portfolio of workforce, financial, governance, and operational initiatives that currently exceed available Business Management capacity. The position…
Added 1 day ago
T
Business Information Management Analyst II
TD
Toronto, ON
- Full-time
…(I&E). The role will support a growing portfolio of workforce, financial, governance, and operational initiatives that currently exceed available Business Management capacity. The position…
Added 1 day ago
UO
Analyst, Project Maintenance
University of Calgary
Calgary, AB
- Full-time
Financial Reporting Operations within VP Finance is currently seeking a Full-time Limited Term Analyst, Project Maintenance for approximately 24 months.
Added 2 days ago
UO
Accounts Payable Specialist, VP Finance
University of Calgary
Calgary, AB
- Full-time
…expense reimbursements. The position supports the University's financial operations by ensuring compliance with established policies, procedures, and applicable regulatory…
Added 2 days ago
TC
Provincial Offences Court Clerk
The City of Guelph
Guelph, ON
- Other
…Department, Court Services Division. Reporting to the Supervisor, Financial Operations/Court Services, the successful candidate will perform a variety of customer service and administrative…
Added 2 days ago
PC
Corporate Tax, Senior Manager
Pwc Canada
Calgary, AB
- Full-time
Added 2 days ago
CO
Supervisor of Water Treatment
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Full-time
Manage the financial, human and physical resources of the Section in a collaborative manner.
Added 2 days ago
T
Senior Counsel
TD
Toronto, ON
- Full-time
Added 2 days ago
C
Financial Services Representative II
CIBC
Vancouver, BC
- Full-time
…you’ll make a meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal…
Added 2 days ago
UO
Billing Analyst, U of C Medical Group
University of Calgary
Calgary, AB
- Full-time
Maintain high degree of confidentiality of sensitive financial & patient private medical information
Added 2 days ago
E
Software Engineer II
Emburse
Toronto, ON
- Full-time
…results. Our AI-powered platform helps organizations modernize financial operations, increase visibility, and optimize spend across the…
Added 2 days ago
T
Data Engineer II
TD
Toronto, ON
- Full-time

First Canadian Financial Group

Group, Administration II

Edmonton, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Bring What You Know. Help Build What's Next.

First Canadian Group Benefits is growing nationally, and we're investing in the people, technology and capabilities that will support our next stage of growth.

A division of an established Canadian financial services organization, we have the stability and resources behind us to build for the future while remaining small enough that talented people can have a meaningful influence on where we're going.

Our employees work directly with senior Group Benefits leaders, including our President and Vice President. Ideas move quickly, expertise is valued and you'll have the opportunity to see the impact of your work.

We're looking for people who want more than a narrowly defined role. People who can get into the details, solve problems and understand the operation while also stepping back, thinking strategically and asking how we can make it better.

If you've built your Group Benefits expertise and are ready to use it to help build what's next, this could be the opportunity you've been looking for.

What We Offer

Vacation and Earned Time Off program
Group Retirement Savings Plan with employer match
Employee benefits plus Health & Wellness Spending Account
Educational assistance and career development
One-hour early finish on Fridays
Employee Assistance Program and employee discount programs
On-site gym
5% bilingualism premium for qualified professional-level French bilingualism, where applicable

Why This Opportunity is Different

Learn more. See more. Grow faster.

In a larger organization, your role may expose you to one part of the Group Benefits lifecycle. At First Canadian, you'll have the opportunity to understand how the pieces connect, work closely with experienced leaders and contribute to a growing national business.

As the business grows, so can the scope of your experience.

Where You Can Make An Impact

Administration processes and workflows that support our clients and members.
Improvements to our Group Administration platform and user experience.
Opportunities to reduce manual processes and make administration more efficient.
How client and member needs are translated into operational improvements.
Procedures and best practices as our Administration function continues to grow.

Growth creates opportunity

As our business has grown, employees have had opportunities to expand their responsibilities and move into leadership positions. We're continuing to build the capabilities and leadership structure our future business will require.

Where you'll work

Our Group Benefits team works together in-office in Edmonton. We believe the stage we're at as a growing business benefits from close collaboration, immediate access to leaders and the ability to solve problems together.

What You'll Do

Essential Responsibilities:

Assist the Manager, Group Administration with the conversion and transition of groups and members from current administration platform to new platform.
Work closely with the internal sales team and clients on new implementations, including coordination and setup of group benefit plans.
Effectively uses a Customer Relationship Management system to track and respond to written and telephone inquiries from plan administrators and clients within established service standards.
Investigate, research and resolve client issues, ensuring timely and accurate solutions.
Work closely with Business Analyst(s) to provide feedback on the user experience on system features and enhancements.
Provide recommendations for resolving problems and suggest improvements to processes.
Other duties as assigned.

Qualifications

Bachelor’s degree in Business Administration, a related field is preferred but equivalent work experience or alternative education may be considered in lieu of a degree.
3 to 5 years in Group Benefits administration, claims or a related field is required.
Proficiency in using software and technology platforms is required.
Intermediate skill with Microsoft Office (Word/Excel) including proven ability working with spreadsheets, databases, and other applications is preferred.
Strong customer service skills with experience handling client interactions professionally and efficiently is required.
Fluent in English with proven competencies in verbal and written communication is required.
Fluent in French with proven competencies in verbal and written communication is asset.
Successful completion of a criminal and education background checks and employer reference and verification before employment is required.

Check out our company page for all the information on why we believe First Canadian is an employer of choice!

Thank you for considering our organization.

We are an equal opportunities employer and welcome applications from all suitably qualified persons. Accommodations are available upon request.

Apply About employer

More about this job

Responsibilities

Support the conversion of groups and members to a new administration platform and coordinate new group benefit plan implementations with internal sales teams and clients. Respond to client and plan administrator inquiries, investigate and resolve issues, provide user experience feedback, and recommend process improvements.

Requirements

Requires 3 to 5 years of experience in Group Benefits administration, claims, or a related field, along with proficiency using software and technology platforms and strong customer service skills. A bachelor's degree in Business Administration or a related field is preferred, equivalent experience or education may be considered, and English fluency is required; French fluency is an asset.

Skills

Group Benefits Administration
Client Service
Client Issue Resolution
Group Plan Implementation
Platform Conversion
Process Improvement
Workflow Administration
Microsoft Office
Microsoft Word
Microsoft Excel
Spreadsheet Management
Database Management
Written Communication
Verbal Communication
French Language

Benefits

Vacation
Earned Time Off
Group Retirement Savings Plan With Employer Match
Employee Benefits
Health and Wellness Spending Account
Educational Assistance
Career Development
Early Finish on Fridays
Employee Assistance Program
Employee Discount Programs
On-Site Gym
Bilingualism Premium

Visa sponsorship

Not detected in the job text

Keywords

Group Benefits
Group Administration
Benefits Administration
Claims
Group Benefit Plans
Plan Administrators
Client Service
CRM
Platform Conversion
Group Implementation
Client Inquiries
Issue Resolution
User Experience
System Enhancements
Process Improvement
Administration Workflows
Business Analysis
Microsoft Office
Microsoft Word
Microsoft Excel
Spreadsheets
Databases
English
French
Insurance

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