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Added 13 mins ago
PL
Project Manager - PL#60248
Peter Lucas
Halifax, NS
- Full-time
Peter Lucas Project Management invests in people and community to provide gold standard project delivery. We are currently looking for an experienced Project Manager to join our team.
Added 13 mins ago
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Associate, Retail Equity Trading
BMO
Toronto, ON · FCP
- Full-time
Working knowledge of financial markets with previous exposure to the financial markets and/or analysis gained through a combination of work and educational qualifications is required.
Added 13 mins ago
MC
Commercial Analyst
Meridian Credit Union
Guelph, ON · London, ON
- $52,000 to $75,000 CAD / year
- Full-time
Supporting through analysis of financial and account operating data, and recommending appropriate courses of action for credit related matters.
Added 13 mins ago
OR
Sr Specialist, Contact Center Operations & Training
OSL Retail Services Inc
Mississauga, ON
- Other
We are currently seeking Sr. Specialist, Contact Centre Operations & Training. Reporting to the Senior Manager, Customer Service, this role oversees outsourced omnichannel customer service…
Added 13 mins ago
D
Senior Programmatic Manager (Remote Canada)
Directive
Remote, Canada
- Full-time
- Remote
💰 Financial - Traditional and Roth 401(k) with a 3% company match
Added 13 mins ago
R
Senior Relationship Manager, Commercial Financial Services
RBC
Montreal, QC
- Full-time
…professional relationship management and delivering top-tier financial advice in an end-to-end industry, whose specialized approach aligns sales, products, risk policy, and market…
Added 13 mins ago
P
Indirect Tax, Recovery Data Analytics
PwC
Calgary, AB · Vancouver, BC · Toronto, ON · Montreal, QC
- Full-time
…while acting as a strategic consultant related to business analysis, managing indirect taxes, dispute resolution, and global enterprise tax…
Added 13 mins ago
UO
Associate Director, Corporate and Foundation Relations
University of British Columbia
Vancouver, BC · UBCV | David Strangway Building (STRG)
- $8,810.92 to $13,202.5 CAD / month
- Full-time
…inappropriate advice, incorrect interpretation or improper financial analysis were conveyed to major donors or senior university administrators, millions of dollars could be incorrectly…
Added 28 mins ago
B
T&O Senior Data Analyst, Financial Data
BMO
Toronto, ON
- Full-time
The candidate will play a key role in understanding financial data flows, performing data mapping and reconciliation activities, supporting regulatory and management reporting, and…
Added 28 mins ago
BI
Manager, Pension Risk Transfer (PRT) Modelling & Analytics
BMO Insurance
Toronto, ON
- Full-time
…at BMO Insurance. The team’s primary objective is to provide financial security for pensioners by helping Canadian organizations de-risk their balance sheets through Pension Risk Transfer…
Added 28 mins ago
S
Meat - Manager Meat
Sobeys
Quispamsis, NB
- Full-time
Manage the department budget and ensure the department achieves all financial targets and maximizes sales and margins, including appropriate sales forecasting, variance analysis and…
Added 28 mins ago
UO
Analyst, Financial Reporting
University of Calgary
Calgary, AB
- Full-time
This position reports to the Manager, Financial Reporting, and will support the financial reporting team who are responsible for providing consultation and support services to the…
Added 28 mins ago
A
Gestionnaire de Comptes / Chargé de clientèle senior / Souscripteur
Atradius
Montreal, QC
- Full-time
The ideal candidate will have a Bachelor’s degree and 5+ years in business and financial analysis with a focus on client relations, preferably with experience in a trade credit insurance…
Added 29 mins ago
BC
Associate or Vice President, Global Markets
BMO Capital Markets
Montreal, QC
- Full-time
Working knowledge of financial markets with previous exposure to the financial markets and/or analysis gained through a combination of work and educational qualifications is required.
Added 29 mins ago
L
Senior Program Manager - Global Product Technology
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Vancouver, BC
- Full-time
Manage program budgets including financial planning, expenditure tracking, variance analysis, and investment optimization
Added 29 mins ago
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Senior Program Manager - Cybersecurity
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Vancouver, BC
- Full-time
As the Senior Program Manager, Cybersecurity, you will lead centralized program management and operational coordination across the Security Engineering & Architecture organization. You will…
Added 29 mins ago
BC
Director, Capital Markets - Capital Allocation & Management
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Toronto, ON
- Full-time
BMO Capital Markets is a leading, full-service financial services provider. We offer corporate and investment banking, treasury management, as well as research and advisory services to…
Added 29 mins ago
N(
Indigenous Recruitment Specialist, Nîsôhkamâtotân Centre
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
Reporting directly to the Manager of Nîsôhkamâtotân Programs and Services, this position is a member of both the Nîsôhkamâtotân Centre and the Student Recruitment team. The Indigenous…
Added 29 mins ago
S
Meat - Manager Meat
Sobeys
Victoria, BC
- Full-time
Manage the department budget and ensure the department achieves all financial targets and maximizes sales and margins, including appropriate sales forecasting, variance analysis and…
Added 29 mins ago
N(
Data and Insights Analyst
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
The role of a Data & Insight Analyst will support and report to the Manager, Data & Insights. The Data & Insight Analyst works with other members of the team to provide business…
Added 29 mins ago
R
Junior Specialist, Real Estate Transactions (T & I) (Telework/Hybrid)
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…This role directly assists the Senior Co-ordinator and Senior Manager in ensuring data integrity and operational excellence across the corporate real estate…
Added 29 mins ago
UO
Communications Specialist
University of British Columbia
Vancouver, BC · UBCV | School of Population & Public Health (SPPH)
- $6,143.67 to $8,830.25 CAD / month
- Full-time
Added 29 mins ago
C
Senior Financial Analyst
Clio
Calgary, AB · Vancouver, BC · Toronto, ON
- Full-time
We are currently looking for a Senior Financial Analyst to join our Financial Planning and Analysis (FP&A) team. This position reports to the Manager, FP&A.
Added 29 mins ago
CB
Supply Chain Project Manager - M&E
Clark Builders
Edmonton, AB
- Full-time
The SC Project Manager (M&E) manages the daily operations of one or more supply chain projects and coordinates product selection, deliveries, and subcontractor installations with internal…
Added 29 mins ago
CB
Supply Chain Project Manager - MV/Cable
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Edmonton, AB
- Full-time
The SC Project Manager (MV/Cable) manages the daily operations of one or more supply chain projects and coordinates product selection, deliveries, and subcontractor installations with…

First Canadian Financial Group

Group, Administration II

Edmonton, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Bring What You Know. Help Build What's Next.

First Canadian Group Benefits is growing nationally, and we're investing in the people, technology and capabilities that will support our next stage of growth.

A division of an established Canadian financial services organization, we have the stability and resources behind us to build for the future while remaining small enough that talented people can have a meaningful influence on where we're going.

Our employees work directly with senior Group Benefits leaders, including our President and Vice President. Ideas move quickly, expertise is valued and you'll have the opportunity to see the impact of your work.

We're looking for people who want more than a narrowly defined role. People who can get into the details, solve problems and understand the operation while also stepping back, thinking strategically and asking how we can make it better.

If you've built your Group Benefits expertise and are ready to use it to help build what's next, this could be the opportunity you've been looking for.

What We Offer

Vacation and Earned Time Off program
Group Retirement Savings Plan with employer match
Employee benefits plus Health & Wellness Spending Account
Educational assistance and career development
One-hour early finish on Fridays
Employee Assistance Program and employee discount programs
On-site gym
5% bilingualism premium for qualified professional-level French bilingualism, where applicable

Why This Opportunity is Different

Learn more. See more. Grow faster.

In a larger organization, your role may expose you to one part of the Group Benefits lifecycle. At First Canadian, you'll have the opportunity to understand how the pieces connect, work closely with experienced leaders and contribute to a growing national business.

As the business grows, so can the scope of your experience.

Where You Can Make An Impact

Administration processes and workflows that support our clients and members.
Improvements to our Group Administration platform and user experience.
Opportunities to reduce manual processes and make administration more efficient.
How client and member needs are translated into operational improvements.
Procedures and best practices as our Administration function continues to grow.

Growth creates opportunity

As our business has grown, employees have had opportunities to expand their responsibilities and move into leadership positions. We're continuing to build the capabilities and leadership structure our future business will require.

Where you'll work

Our Group Benefits team works together in-office in Edmonton. We believe the stage we're at as a growing business benefits from close collaboration, immediate access to leaders and the ability to solve problems together.

What You'll Do

Essential Responsibilities:

Assist the Manager, Group Administration with the conversion and transition of groups and members from current administration platform to new platform.
Work closely with the internal sales team and clients on new implementations, including coordination and setup of group benefit plans.
Effectively uses a Customer Relationship Management system to track and respond to written and telephone inquiries from plan administrators and clients within established service standards.
Investigate, research and resolve client issues, ensuring timely and accurate solutions.
Work closely with Business Analyst(s) to provide feedback on the user experience on system features and enhancements.
Provide recommendations for resolving problems and suggest improvements to processes.
Other duties as assigned.

Qualifications

Bachelor’s degree in Business Administration, a related field is preferred but equivalent work experience or alternative education may be considered in lieu of a degree.
3 to 5 years in Group Benefits administration, claims or a related field is required.
Proficiency in using software and technology platforms is required.
Intermediate skill with Microsoft Office (Word/Excel) including proven ability working with spreadsheets, databases, and other applications is preferred.
Strong customer service skills with experience handling client interactions professionally and efficiently is required.
Fluent in English with proven competencies in verbal and written communication is required.
Fluent in French with proven competencies in verbal and written communication is asset.
Successful completion of a criminal and education background checks and employer reference and verification before employment is required.

Check out our company page for all the information on why we believe First Canadian is an employer of choice!

Thank you for considering our organization.

We are an equal opportunities employer and welcome applications from all suitably qualified persons. Accommodations are available upon request.

Apply About employer

More about this job

Responsibilities

Support the conversion of groups and members to a new administration platform and coordinate new group benefit plan implementations with internal sales teams and clients. Respond to client and plan administrator inquiries, investigate and resolve issues, provide user experience feedback, and recommend process improvements.

Requirements

Requires 3 to 5 years of experience in Group Benefits administration, claims, or a related field, along with proficiency using software and technology platforms and strong customer service skills. A bachelor's degree in Business Administration or a related field is preferred, equivalent experience or education may be considered, and English fluency is required; French fluency is an asset.

Skills

Group Benefits Administration
Client Service
Client Issue Resolution
Group Plan Implementation
Platform Conversion
Process Improvement
Workflow Administration
Microsoft Office
Microsoft Word
Microsoft Excel
Spreadsheet Management
Database Management
Written Communication
Verbal Communication
French Language

Benefits

Vacation
Earned Time Off
Group Retirement Savings Plan With Employer Match
Employee Benefits
Health and Wellness Spending Account
Educational Assistance
Career Development
Early Finish on Fridays
Employee Assistance Program
Employee Discount Programs
On-Site Gym
Bilingualism Premium

Visa sponsorship

Not detected in the job text

Keywords

Group Benefits
Group Administration
Benefits Administration
Claims
Group Benefit Plans
Plan Administrators
Client Service
CRM
Platform Conversion
Group Implementation
Client Inquiries
Issue Resolution
User Experience
System Enhancements
Process Improvement
Administration Workflows
Business Analysis
Microsoft Office
Microsoft Word
Microsoft Excel
Spreadsheets
Databases
English
French
Insurance

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