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Added 58 mins ago
H
Consultant Business Systems
HSBC
Toronto, ON
- Full-time
TREATS (TREAsury Trading System) BOS (Back Office System) on IBM i (iSeries / AS400) is an integrated front and back office treasury system developed by HSBC and used internally by HSBC…
Added 2 hours ago
C
Analyst, HR Service Center, Benefits and Absences
Couche-Tard
Laval, QC
- Contract
Support the implementation of new benefits programs, program changes, vendor onboarding, testing, integrations, and process improvements.
Added 2 hours ago
RP
Jr Project Controls Analyst
RECRUITMENT PARTNERS INC.
Calgary, AB
- Contract
Strong technical proficiency in Microsoft Office (especially Excel), with a proven aptitude for learning SAP ERP modules (Finance, Controlling, Project Systems, Materials Management, and…
Added 2 hours ago
GC
Reporting Analyst
Grainger Canada
Vaughan, ON
- Full-time
As a member of the Merchandising and Supplier Management (MSM) team, you will closely work with the Merchandising, Supplier Management, and Product Information teams, and other cross…
Added 2 hours ago
GC
Product Information Analyst (12-month Contract)
Grainger Canada
Vaughan, ON
- Full-time
…complete and accurate information in the Product Information Management (PIM) System. To support business initiative related to changing product information while maintaining the data…
Added 2 hours ago
C
Business Analyst Co-op (Winter 2027)
CIBC
Toronto, ON
- Full-time
Relationship management – You will collaborate with Risk Management, Technology & Operations, Finance and Treasury, the Chief Data Office, and Products & Payments. You will use your…
Added 3 hours ago
GO
Regional Financial Analyst
Government of Manitoba
Winnipeg, MB
- Full-time
Reporting to the Finance Manager, the Regional Financial Analyst is a member of the Finance team and is responsible for providing strategic financial and administrative advice to Regional…
Added 3 hours ago
C
Business Systems Analyst - Guidewire
Co-operators
Mississauga, ON
- Full-time
You will also be responsible for supporting program managers and directors in basic project management activities and tasks.
Added 3 hours ago
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Business Systems Analyst - Guidewire
Co-operators
Moncton, NB
- Full-time
You will also be responsible for supporting program managers and directors in basic project management activities and tasks.
Added 3 hours ago
C
Business Systems Analyst - Guidewire
Co-operators
Guelph, ON
- Full-time
You will also be responsible for supporting program managers and directors in basic project management activities and tasks.
Added 3 hours ago
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Business Systems Analyst - Guidewire
Co-operators
Toronto, ON
- Full-time
You will also be responsible for supporting program managers and directors in basic project management activities and tasks.
Added 3 hours ago
HT
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
- Full-time
Supervise the machine while it executes the program and make any necessary adjustments to produce the desired result.
Added 3 hours ago
C
Business Systems Analyst - Guidewire
Co-operators
Burlington, ON
- Full-time
You will also be responsible for supporting program managers and directors in basic project management activities and tasks.
Added 3 hours ago
C
Business Systems Analyst - Guidewire
Co-operators
Calgary, AB
- Full-time
You will also be responsible for supporting program managers and directors in basic project management activities and tasks.
Added 3 hours ago
R
Data Governance Business Analyst
Raise
Calgary, AB
- Full-time
The Data Governance Business Analyst plays a critical role in developing, implementing, and maintaining the organization's data governance program. This position focuses on establishing a…
Added 3 hours ago
N(
Data and Insights Analyst
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
Maintains knowledge of business source systems and processes by maintaining contact with subject matter experts in the registrar’s office and program areas
Added 3 hours ago
C
Senior Financial Analyst
Clio
Calgary, AB · Vancouver, BC · Toronto, ON
- Full-time
We are currently looking for a Senior Financial Analyst to join our Financial Planning and Analysis (FP&A) team. This position reports to the Manager, FP&A.
Added 3 hours ago
AP
Financial Analyst
Arbutus Properties
Vancouver, BC
- Full-time
We're hiring a Financial Analyst to support the day-to-day management of our loan portfolio and lender relationships. This is a hands-on role for a detail-oriented team member who will…
Added 3 hours ago
EB
Bilingual Fraud Analyst - Cards
EQ Bank | Canada's Challenger Bank
Toronto, ON
- Full-time
The Fraud Analyst – Cards, will conduct investigative analysis to identify, assess, decision and report on activity that indicates an exposure to financial crimes. The incumbent will manage…
Added 4 hours ago
NA
Data and Insights Analyst
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
Maintains knowledge of business source systems and processes by maintaining contact with subject matter experts in the registrar’s office and program areas
Added 4 hours ago
C
Business Systems Analyst - Guidewire
Co-operators
Calgary, AB · Moncton, NB · Burlington, ON · Guelph, ON · Mississauga, ON · Toronto, ON
- Full-time
You will also be responsible for supporting program managers and directors in basic project management activities and tasks.
Added 4 hours ago
SC
Analyste Affaires Système (BSA) Guidewire ( Senior)
SII Canada
Montreal, QC
- Full-time
Connaissance des outils de collaboration et de gestion JIRA, Confluence, Visio et de la suite Microsoft Office.
Added 4 hours ago
FC
Group, Administration II
First Canadian Financial Group
Edmonton, AB
- Full-time
Employee Assistance Program and employee discount programs
Added 5 hours ago
Analyst, Cybersecurity
Dollarama
Mont-Royal, QC
The Cybersecurity Analyst - SOC is responsible for establishing the company’s cybersecurity vision to improve security across stores, warehouses, the distribution center, and head office.…
Added 5 hours ago
A
Cyber Security Analyst
AltaLink
Remote, Canada
- Full-time
- Remote
Understanding of risk management practices and security program development including change management, access control, and physical security

First Canadian Financial Group

Group, Administration II

Edmonton, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Bring What You Know. Help Build What's Next.

First Canadian Group Benefits is growing nationally, and we're investing in the people, technology and capabilities that will support our next stage of growth.

A division of an established Canadian financial services organization, we have the stability and resources behind us to build for the future while remaining small enough that talented people can have a meaningful influence on where we're going.

Our employees work directly with senior Group Benefits leaders, including our President and Vice President. Ideas move quickly, expertise is valued and you'll have the opportunity to see the impact of your work.

We're looking for people who want more than a narrowly defined role. People who can get into the details, solve problems and understand the operation while also stepping back, thinking strategically and asking how we can make it better.

If you've built your Group Benefits expertise and are ready to use it to help build what's next, this could be the opportunity you've been looking for.

What We Offer

Vacation and Earned Time Off program
Group Retirement Savings Plan with employer match
Employee benefits plus Health & Wellness Spending Account
Educational assistance and career development
One-hour early finish on Fridays
Employee Assistance Program and employee discount programs
On-site gym
5% bilingualism premium for qualified professional-level French bilingualism, where applicable

Why This Opportunity is Different

Learn more. See more. Grow faster.

In a larger organization, your role may expose you to one part of the Group Benefits lifecycle. At First Canadian, you'll have the opportunity to understand how the pieces connect, work closely with experienced leaders and contribute to a growing national business.

As the business grows, so can the scope of your experience.

Where You Can Make An Impact

Administration processes and workflows that support our clients and members.
Improvements to our Group Administration platform and user experience.
Opportunities to reduce manual processes and make administration more efficient.
How client and member needs are translated into operational improvements.
Procedures and best practices as our Administration function continues to grow.

Growth creates opportunity

As our business has grown, employees have had opportunities to expand their responsibilities and move into leadership positions. We're continuing to build the capabilities and leadership structure our future business will require.

Where you'll work

Our Group Benefits team works together in-office in Edmonton. We believe the stage we're at as a growing business benefits from close collaboration, immediate access to leaders and the ability to solve problems together.

What You'll Do

Essential Responsibilities:

Assist the Manager, Group Administration with the conversion and transition of groups and members from current administration platform to new platform.
Work closely with the internal sales team and clients on new implementations, including coordination and setup of group benefit plans.
Effectively uses a Customer Relationship Management system to track and respond to written and telephone inquiries from plan administrators and clients within established service standards.
Investigate, research and resolve client issues, ensuring timely and accurate solutions.
Work closely with Business Analyst(s) to provide feedback on the user experience on system features and enhancements.
Provide recommendations for resolving problems and suggest improvements to processes.
Other duties as assigned.

Qualifications

Bachelor’s degree in Business Administration, a related field is preferred but equivalent work experience or alternative education may be considered in lieu of a degree.
3 to 5 years in Group Benefits administration, claims or a related field is required.
Proficiency in using software and technology platforms is required.
Intermediate skill with Microsoft Office (Word/Excel) including proven ability working with spreadsheets, databases, and other applications is preferred.
Strong customer service skills with experience handling client interactions professionally and efficiently is required.
Fluent in English with proven competencies in verbal and written communication is required.
Fluent in French with proven competencies in verbal and written communication is asset.
Successful completion of a criminal and education background checks and employer reference and verification before employment is required.

Check out our company page for all the information on why we believe First Canadian is an employer of choice!

Thank you for considering our organization.

We are an equal opportunities employer and welcome applications from all suitably qualified persons. Accommodations are available upon request.

Apply About employer

More about this job

Responsibilities

Support the conversion of groups and members to a new administration platform and coordinate new group benefit plan implementations with internal sales teams and clients. Respond to client and plan administrator inquiries, investigate and resolve issues, provide user experience feedback, and recommend process improvements.

Requirements

Requires 3 to 5 years of experience in Group Benefits administration, claims, or a related field, along with proficiency using software and technology platforms and strong customer service skills. A bachelor's degree in Business Administration or a related field is preferred, equivalent experience or education may be considered, and English fluency is required; French fluency is an asset.

Skills

Group Benefits Administration
Client Service
Client Issue Resolution
Group Plan Implementation
Platform Conversion
Process Improvement
Workflow Administration
Microsoft Office
Microsoft Word
Microsoft Excel
Spreadsheet Management
Database Management
Written Communication
Verbal Communication
French Language

Benefits

Vacation
Earned Time Off
Group Retirement Savings Plan With Employer Match
Employee Benefits
Health and Wellness Spending Account
Educational Assistance
Career Development
Early Finish on Fridays
Employee Assistance Program
Employee Discount Programs
On-Site Gym
Bilingualism Premium

Visa sponsorship

Not detected in the job text

Keywords

Group Benefits
Group Administration
Benefits Administration
Claims
Group Benefit Plans
Plan Administrators
Client Service
CRM
Platform Conversion
Group Implementation
Client Inquiries
Issue Resolution
User Experience
System Enhancements
Process Improvement
Administration Workflows
Business Analysis
Microsoft Office
Microsoft Word
Microsoft Excel
Spreadsheets
Databases
English
French
Insurance

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