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Added 12 mins ago
M
Senior Manager, Commercial Management – Ontario Line
Metrolinx
Canada
- Full-time
Identify emerging commercial hot topics, issues, and risks, report contractual claims, and lead the management and resolution of legal and/or commercial disputes.
Added 12 mins ago
W
(CAN) Leader de nuit
Walmart
Levis, QC
- Full-time
Ensures defective or damaged merchandise is properly identified and transferred to the claims room in accordance with procedures.
Added 12 mins ago
W
(CAN) Overnight Lead Department Manager
Walmart
Williams Lake, BC
- Full-time
Ensures defective or damaged merchandise is properly identified and transferred to the claims room in accordance with procedures.
Added 12 mins ago
W
Asset Protection Operations Team Lead
Walmart
Selkirk, MB
- Full-time
…Delegate, assist and follow-up on completion of tasks in receiving, claims and office…
Added 12 mins ago
W
(CAN) Directs Store Delivery Associate
Walmart
Edmonton, AB
- Part-time
Maintains a clean and organized receiving area by preparing returns, claims, and MTRs for shipment and completing all required documentation accurately.
Added 12 mins ago
W
(CAN) Asset Protection Operations Team Associate
Walmart
St. Catharines, ON
- Part-time
3.Ensures a neat, clean and organized work area in receiving, claims, and offices.
Added 12 mins ago
LC
Coordinator, Supply Chain
Loblaw Companies Limited
Cambridge, ON
- Full-time
Enter approved credit claims into SAP and/or other internal systems.
Added 12 mins ago
Executive Account Manager - BC/Alberta
Sterling Brokers
Canada
Managing business reviews for assigned clients, including analysis of employee benefits claims experience and overall plan health.
Added 12 mins ago
SE
Project Manager - Equipement
Schneider Electric
Milton, ON
- $64,000 to $96,000 CAD / year
- Full-time
Complete post-shipment tasks, such as warranty claims and product returns.
Added 27 mins ago
HI
Analyst, Employee Benefits & Retirement
HUB International
Toronto, ON
- Full-time
Support clients with benefits and claims inquiries
Added 27 mins ago
C
Assistant Food Store Manager, Martensville (Ref#: M47) Saskatoon Co-op
Co-op
Martensville, SK
- Full-time
Responsible for processing of invoices, claims, and reports as required.
Added 27 mins ago
C
Assistant Food Store Manager, Stonebridge (Ref#: M48) Saskatoon Co-op
Co-op
Saskatoon, SK
- Full-time
Responsible for processing of invoices, claims, and reports as required.
Added 27 mins ago
CF
Bilingual Inside Sales/Customer Service Representative
Columbia Forest Products
Kitchener, ON
- Full-time
Follows up with claims via the customer and collaborates with the plants to resolving issues (10% of time)
Added 27 mins ago
Administrative Assistant, Engineering
FortisBC
Trail, BC
…management approval; creates and processes personal expense claims using…
Added 27 mins ago
D
Project Leader (Temp)
DAP
Toronto, ON · Scarborough
- Full-time
Coordinate updates to primary packaging and shipping cases, including addresses, legal and regulatory information, product claims, instructions and other required content.
Added 27 mins ago
NC
Client Manager, Commercial Insurance
NFP Corp
Hamilton, ON · London, ON · Oshawa, ON · Sudbury, ON · Timmins, ON · Windsor, ON
- Full-time
…questions on topics such as coverage, billing, reporting of claims, audits,…
Added 27 mins ago
S
Expert(e) en sinistres principal(e) / Sr. Adjuster
Sedgwick
Montreal, QC · CAN-Montreal
- Full-time
PRIMARY PURPOSE: To investigate and adjust property and casualty claims, both residential and commercial, with little to no supervision.
Added 27 mins ago
S
Expert(e) en sinistres principal(e) / Sr. Adjuster
Sedgwick
Quebec, QC · CAN-Québec City
- Full-time
PRIMARY PURPOSE: To investigate and adjust property and casualty claims, both residential and commercial, with little to no supervision.
Added 27 mins ago
JG
Enrolment and Benefits Administrator, CINUP
Johnston Group Inc.
Winnipeg, MB
- Full-time
Work closely with internal departments such as sales, customer service, and claims to ensure accuracy and consistent plan support.
Added 27 mins ago
TT
Customer Service Support Specialist
Timebomb/FBOMB Trading Inc.
Burnaby, BC
- Full-time
Processing, reviewing, updating, and maintaining customer orders and warranty claims
Added 27 mins ago
M
Accounts Payable Specialist
Mevotech
Toronto, ON
- Full-time
Review and process SAP Concur employee expense claims in accordance with company policies and guidelines.
Added 42 mins ago
Damage Prevention Specialist
Rogers Communications
Toronto, ON · North York, ON
An organized self-starter who can manage multiple damage claims, competing priorities, and deadlines.
Added 42 mins ago
MO
Bilingual Leasing Portfolio Representative
Meridian OneCap Credit Corp.
Burnaby, BC · Toronto, ON · Montreal, QC · Etobicoke, ON
- $59,800 to $65,000 CAD / year
- Full-time
Coordinates insurance claims between clients, insurance companies, Risk Management, and other stakeholders.
Added 42 mins ago
J
Product Marketing Manager, Operations
Jobber
Remote, Canada
- Full-time
- Remote
Analytical confidence: you can frame a business question, self-serve the data, interpret funnel and cohort evidence, and tell observed results apart from causal claims.
Added 42 mins ago
NF
Field Sales Representative
Northbridge Financial Corporation
Mississauga, ON
- Full-time
…Canadian businesses. You'll collaborate with Underwriting, Claims, Loss Prevention, and leadership teams to create exceptional client experiences and long-term partnerships. Backed by…

First Canadian Financial Group

Group, Administrator III

Edmonton, AB, T5K 0J8, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

Bring What You Know. Help Build What's Next.

First Canadian Group Benefits is growing nationally, and we're investing in the people, technology and capabilities that will support our next stage of growth.

A division of an established Canadian financial services organization, we have the stability and resources behind us to build for the future while remaining small enough that talented people can have a meaningful influence on where we're going.

Our employees work directly with senior Group Benefits leaders, including our President and Vice President. Ideas move quickly, expertise is valued and you'll have the opportunity to see the impact of your work.

We're looking for people who want more than a narrowly defined role. People who can get into the details, solve problems and understand the operation while also stepping back, thinking strategically and asking how we can make it better.

If you've built your Group Benefits expertise and are ready to use it to help build what's next, this could be the opportunity you've been looking for.

What We Offer

Vacation and Earned Time Off program
Group Retirement Savings Plan with employer match
Employee benefits plus Health & Wellness Spending Account
Educational assistance and career development
One-hour early finish on Fridays
Employee Assistance Program and employee discount programs
On-site gym
5% bilingualism premium for qualified professional-level French bilingualism, where applicable

Why This Opportunity is Different

You've built your expertise. Put it to work.

We're looking for more than someone who knows how to perform the role. We want someone who understands the business well enough to help us improve it.

Bring the knowledge you've developed throughout your career - the practices that work, the processes that don't and the ideas you've wanted to implement - and help us build an even stronger experience for our clients.

What You’ll Influence

How complex Group Benefits administration is handled and standardized.
Improvements to workflows, technology and administrative practices.
Client service processes and the overall experience we provide to plan sponsors and members.
Identification of operational gaps and opportunities to improve efficiency.
Best practices and knowledge development across the Administration team.

Growth creates opportunity

As our business has grown, employees have had opportunities to expand their responsibilities and move into leadership positions. We're continuing to build the capabilities and leadership structure our future business will require.

Where you'll work

Our Group Benefits team works together in-office in Edmonton. We believe the stage we're at as a growing business benefits from close collaboration, immediate access to leaders and the ability to solve problems together.

What you'll do

Essential Responsibilities:

Assist the Manager, Group Administration with the conversion and transition of groups and members from current administration platform to new platform.
Work closely with the internal sales team and clients on new implementations, including coordination and setup of group benefit plans.
Effectively uses a Customer Relationship Management system to track and respond to written and telephone inquiries from plan administrators and clients within established service standards.
Investigate, research and resolve client issues, ensuring timely and accurate solutions.
Work closely with Business Analyst(s) to provide feedback on the user experience on system features and enhancements.
Provide recommendations for resolving problems and suggest improvements to processes.
Other duties as assigned.

Qualifications:

Bachelor’s degree in Business Administration, a related field is preferred but equivalent work experience or alternative education may be considered in lieu of a degree.
5+ years in Group Benefits administration, claims or a related field is required.
Proficiency in using software and technology platforms is required.
Intermediate skill with Microsoft Office (Word/Excel) including proven ability working with spreadsheets, databases, and other applications is preferred.
Strong customer service skills with experience handling client interactions professionally and efficiently is required.
Fluent in English with proven competencies in verbal and written communication is required.
Fluent in French with proven competencies in verbal and written communication is asset.
Successful completion of a criminal and education background checks and employer reference and verification before employment is required.

Check out our company page for all the information on why we believe First Canadian is an employer of choice!

Thank you for considering our organization.

We are an equal opportunities employer and welcome applications from all suitably qualified persons. Accommodations are available upon request.

Apply About employer

More about this job

Responsibilities

Support the conversion of groups and members to a new administration platform, and coordinate the setup and implementation of group benefit plans with clients and internal sales teams. Respond to client inquiries, investigate and resolve issues, provide feedback on system features, and recommend improvements to administrative processes.

Requirements

Requires at least five years of experience in Group Benefits administration, claims, or a related field, along with proficiency using software and technology platforms and strong customer service skills. A bachelor's degree in Business Administration or a related field is preferred, while equivalent experience or alternative education may be considered; intermediate Microsoft Office skills and French fluency are assets.

Skills

Group Benefits Administration
Client Service
Client Issue Resolution
Group Plan Implementation
Platform Conversion
Process Improvement
Workflow Coordination
Microsoft Office
Spreadsheet Management
Database Management
Written Communication
Verbal Communication
Problem Solving
Technology Platform Proficiency

Benefits

Vacation
Earned Time Off
Group Retirement Savings Plan With Employer Match
Employee Benefits
Health and Wellness Spending Account
Educational Assistance
Career Development
Early Finish on Fridays
Employee Assistance Program
Employee Discount Programs
On-Site Gym
Bilingualism Premium

Visa sponsorship

Not detected in the job text

Keywords

Group Benefits
Group Benefits Administration
Claims
Group Plan Implementation
Plan Sponsors
Plan Administrators
Member Administration
Platform Conversion
Administration Platform
Client Inquiries
Client Service
Issue Resolution
Business Analysis
System Features
System Enhancements
Process Improvement
Workflow Improvement
Operational Efficiency
Microsoft Office
Word
Excel
Spreadsheets
Databases
Business Administration
English Communication
French Communication
Background Checks

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