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Added 12 mins ago
SL
Cleaner
Sioux Lookout First Nations Health Authority
Sioux Lookout, ON
- Part-time
Report safety hazards, unusual incidents, or property damage immediately to the supervisor or manager.
Added 12 mins ago
SL
Cleaner
Sioux Lookout First Nations Health Authority
Sioux Lookout, ON
- Full-time
Report safety hazards, unusual incidents, or property damage immediately to the supervisor or manager.
Added 12 mins ago
CR
Track Supervisor
Cando Rail & Terminals
Jansen, SK
- Full-time
Coordinating with Track Maintenance Manager and coordinators as necessary for larger projects requiring additional support
Added 12 mins ago
SI
HACCP Technician
Saputo Inc.
Calgary, AB · Mississauga, ON · Riverway
- Full-time
Support the HACCP Advisor, QC Manager, and cross-functional teams to implement food safety requirements, drive compliance, and strengthen the Plant's Food Safety Culture.
Added 12 mins ago
SC
Financial Service Representative Development
StellerVista Credit Union
Castlegar, BC
- Full-time
…member relationship management tools and techniques. You will support the promotion and sales of credit union deposit and lending products and services to non-portfolioed members including…
Added 12 mins ago
A
Regional Service Agent
Allstate
AB · Edmonton North Agency
- Full-time
Good Office program (receive up to 400$ back after purchasing office equipment)
Added 12 mins ago
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Client Advisor Intern
RBC
Norfolk, ON
- Part-time
…capabilities, you can build a great career with us as a future Account Manager/Banking…
Added 12 mins ago
FB
Assistant Store Manager
Farm Boy Inc.
Toronto, ON
- $66,000 to $76,000 CAD / year
- Full-time
Collaborate with the Store Manager to develop a high-performing team by providing leadership, motivation, and ongoing performance support while maintaining confidentiality and trust.
Added 12 mins ago
O
Coordinator, Specialty Leasing
OMERS
Mississauga, ON · Square One
- Full-time
As a Specialty Leasing Coordinator at Square One, you'll play a pivotal role in supporting the Senior Manager of Specialty Leasing to drive revenue and enhance the brand’s positioning. Your…
Added 12 mins ago
EG
Senior Traffic Engineer-(Construction Staging)
Egis Group
Toronto, ON
- $140,000 to $180,000 CAD / year
- Full-time
Provide technical leadership, mentorship, and professional development support to engineering and technical staff involved in traffic engineering and transportation projects.
Added 12 mins ago
EG
Municipal Engineer - Major Projects
Egis Group
Toronto, ON
- $95,000 to $130,000 CAD / year
- Full-time
…multidisciplinary project teams and reporting to a Project Manager, the role is responsible for roadway and municipal engineering design across provincial and municipal jurisdictions,…
Added 12 mins ago
Manager, Investigations
Real Estate Council of Ontario
Toronto, ON
Reporting to the Head, Legal Services, the Manager, Investigations provides strategic and operational leadership for RECO's investigations program under the Trust in Real Estate Services…
Added 12 mins ago
PP
Aseptic Manufacturing Training Manager
Pillar5 Pharma Inc.
ON · Ontario, Canada
- $125,000 to $135,000 CAD / year
- Full-time
The Aseptic Manufacturing Training Manager builds and leads our GMP, aseptic, and technical training program for Aseptic Manufacturing and supporting departments. This is a new, critical…
Added 12 mins ago
A
Senior Hydraulic Pipeline Engineer (Vancouver)
Ausenco
Vancouver, BC
- Full-time
Prepare scope of work and budgets for new work for project managers or act as study manager.
Added 13 mins ago
TU
Team Lead, VFMP Patient Program
The University of British Columbia
Vancouver, BC
- $6,143.67 to $8,830.25 CAD / month
- Full-time
…desire to participate in, and inform, the future of medical education and patient engagement in the region. This role will support the alignment of best practices in the delivery of a…
Added 13 mins ago
ST
Regional Administrator
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Mississauga, ON
- $25.83 to $31.79 CAD / hour
- Full-time
Reporting to: Regional Manager, Apprenticeship Services
Added 13 mins ago
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Watershed Specialist - NR Spec Sr Eco Svcs
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- Full-time
Designated in Connect 700 Program for Applicants with Disabilities: Yes
Added 27 mins ago
Accounts Payable Technician - Freight
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Tuition assistance program – support for continued education and professional development
Added 27 mins ago
G Licence Donation Pick Up Truck Driver
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Brockton, ON
Each year, the program diverts more than 100 million pounds of clothing and household items from landfill sites across Canada. As an employee on the National Diabetes Trust team, you are…
Added 27 mins ago
Manager, Operations - Airports
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Calgary, AB
Reporting to the General Manager, Integrated Operations Centre (IOC) & Capacity Planning, the Manager, Operations – Airports (MOA) plays a critical leadership role in overseeing real-time…
Added 27 mins ago
Intermediate Technology Specialist, IT Service Management
Equitable
Waterloo, ON
Join our Technology Services team and help maintain and enhance the technology solutions that support our employees and clients. In this role, you will collaborate with business and IT…
Added 27 mins ago
DIRECTOR OF CLINICAL SERVICES
Southbridge Healthcare LP
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Oversee the High Intensity Needs (HIN) program and ensure appropriate resident support and documentation.
Added 27 mins ago
LA
Training and Quality Specialist (6 months)
Legal Aid Ontario
Toronto, ON
- Contract
This position located in the Intake Operations Support department which is responsible for the development and delivery of staff training and creation of information and knowledge resources…
Added 27 mins ago
I
Pharmaceutical Hybrid Account Manager
ImpactBio
ON · Ontario, Canada
- Full-time
Pharmaceutical Hybrid Account Manager - Women’s Healthcare
Added 27 mins ago
UO
Electro-Optical Systems Engineer
University of Alaska Fairbanks Petroleum Engineering
Engineer, BC
- Full-time
…this high-impact, interdisciplinary role, you will lead and support the architecture, design, modeling, integration, and calibration of advanced visible and infrared (EO/IR) payloads for…

First Canadian Financial Group

Group, Administrator III

Edmonton, AB, T5K 0J8, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

Bring What You Know. Help Build What's Next.

First Canadian Group Benefits is growing nationally, and we're investing in the people, technology and capabilities that will support our next stage of growth.

A division of an established Canadian financial services organization, we have the stability and resources behind us to build for the future while remaining small enough that talented people can have a meaningful influence on where we're going.

Our employees work directly with senior Group Benefits leaders, including our President and Vice President. Ideas move quickly, expertise is valued and you'll have the opportunity to see the impact of your work.

We're looking for people who want more than a narrowly defined role. People who can get into the details, solve problems and understand the operation while also stepping back, thinking strategically and asking how we can make it better.

If you've built your Group Benefits expertise and are ready to use it to help build what's next, this could be the opportunity you've been looking for.

What We Offer

Vacation and Earned Time Off program
Group Retirement Savings Plan with employer match
Employee benefits plus Health & Wellness Spending Account
Educational assistance and career development
One-hour early finish on Fridays
Employee Assistance Program and employee discount programs
On-site gym
5% bilingualism premium for qualified professional-level French bilingualism, where applicable

Why This Opportunity is Different

You've built your expertise. Put it to work.

We're looking for more than someone who knows how to perform the role. We want someone who understands the business well enough to help us improve it.

Bring the knowledge you've developed throughout your career - the practices that work, the processes that don't and the ideas you've wanted to implement - and help us build an even stronger experience for our clients.

What You’ll Influence

How complex Group Benefits administration is handled and standardized.
Improvements to workflows, technology and administrative practices.
Client service processes and the overall experience we provide to plan sponsors and members.
Identification of operational gaps and opportunities to improve efficiency.
Best practices and knowledge development across the Administration team.

Growth creates opportunity

As our business has grown, employees have had opportunities to expand their responsibilities and move into leadership positions. We're continuing to build the capabilities and leadership structure our future business will require.

Where you'll work

Our Group Benefits team works together in-office in Edmonton. We believe the stage we're at as a growing business benefits from close collaboration, immediate access to leaders and the ability to solve problems together.

What you'll do

Essential Responsibilities:

Assist the Manager, Group Administration with the conversion and transition of groups and members from current administration platform to new platform.
Work closely with the internal sales team and clients on new implementations, including coordination and setup of group benefit plans.
Effectively uses a Customer Relationship Management system to track and respond to written and telephone inquiries from plan administrators and clients within established service standards.
Investigate, research and resolve client issues, ensuring timely and accurate solutions.
Work closely with Business Analyst(s) to provide feedback on the user experience on system features and enhancements.
Provide recommendations for resolving problems and suggest improvements to processes.
Other duties as assigned.

Qualifications:

Bachelor’s degree in Business Administration, a related field is preferred but equivalent work experience or alternative education may be considered in lieu of a degree.
5+ years in Group Benefits administration, claims or a related field is required.
Proficiency in using software and technology platforms is required.
Intermediate skill with Microsoft Office (Word/Excel) including proven ability working with spreadsheets, databases, and other applications is preferred.
Strong customer service skills with experience handling client interactions professionally and efficiently is required.
Fluent in English with proven competencies in verbal and written communication is required.
Fluent in French with proven competencies in verbal and written communication is asset.
Successful completion of a criminal and education background checks and employer reference and verification before employment is required.

Check out our company page for all the information on why we believe First Canadian is an employer of choice!

Thank you for considering our organization.

We are an equal opportunities employer and welcome applications from all suitably qualified persons. Accommodations are available upon request.

Apply About employer

More about this job

Responsibilities

Support the conversion of groups and members to a new administration platform, and coordinate the setup and implementation of group benefit plans with clients and internal sales teams. Respond to client inquiries, investigate and resolve issues, provide feedback on system features, and recommend improvements to administrative processes.

Requirements

Requires at least five years of experience in Group Benefits administration, claims, or a related field, along with proficiency using software and technology platforms and strong customer service skills. A bachelor's degree in Business Administration or a related field is preferred, while equivalent experience or alternative education may be considered; intermediate Microsoft Office skills and French fluency are assets.

Skills

Group Benefits Administration
Client Service
Client Issue Resolution
Group Plan Implementation
Platform Conversion
Process Improvement
Workflow Coordination
Microsoft Office
Spreadsheet Management
Database Management
Written Communication
Verbal Communication
Problem Solving
Technology Platform Proficiency

Benefits

Vacation
Earned Time Off
Group Retirement Savings Plan With Employer Match
Employee Benefits
Health and Wellness Spending Account
Educational Assistance
Career Development
Early Finish on Fridays
Employee Assistance Program
Employee Discount Programs
On-Site Gym
Bilingualism Premium

Visa sponsorship

Not detected in the job text

Keywords

Group Benefits
Group Benefits Administration
Claims
Group Plan Implementation
Plan Sponsors
Plan Administrators
Member Administration
Platform Conversion
Administration Platform
Client Inquiries
Client Service
Issue Resolution
Business Analysis
System Features
System Enhancements
Process Improvement
Workflow Improvement
Operational Efficiency
Microsoft Office
Word
Excel
Spreadsheets
Databases
Business Administration
English Communication
French Communication
Background Checks

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