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Added 8 mins ago
CA
Farm & Agro Manager - Central Alberta Coop - Innisfail Home Centre
Central Alberta Co-op Ltd.
Innisfail, AB
- Full-time
The Farm & Ranch Manager will be responsible for delivering world class customer service, overall operations of the farm & ranch department, including sales, gross margin, and other…
Added 8 mins ago
AT
Manager, Group Revenue Management
Air Transat
Montreal, QC
- Full-time
In collaboration with the Director, Revenue Management Planning, the Manager, Group Revenue Management ensures the performance of revenues related to the group segment by leading a team of…
Added 8 mins ago
XI
Field Sales & Marketing Representative (Door to Door Sales)
Xplore Inc.
Woodstock, NB
- Full-time
We are looking for Field Sales & Marketing Representatives to join our team in this exciting new area of business. Working in a hybrid work environment and reporting into a Team Manager,…
Added 8 mins ago
XI
Field Sales & Marketing Representative (Door to Door Sales)
Xplore Inc.
Grand Falls, NB
- Full-time
We are looking for Field Sales & Marketing Representatives to join our team in this exciting new area of business. Working in a hybrid work environment and reporting into a Team Manager,…
Added 8 mins ago
AT
Manager, Group Revenue Management
Air Transat
Montreal, QC
- Full-time
In collaboration with the Director, Revenue Management Planning, the Manager, Group Revenue Management ensures the performance of revenues related to the group segment by leading a team of…
Added 8 mins ago
CD
Practice Manager – Davis Orthodontic Cobourg
Canadian Dental Services Corporation
Cobourg, ON
- Full-time
Your Role as a Clinical Team Leader (Practice Manager): Leadership in Action
Added 8 mins ago
A
Manager, Sales & Business Development
Anaergia
Burlington, ON
- $100,000 to $135,000 CAD / year
- Full-time
The primary territory is Canada, with occasional support for cross-border opportunities in the United States
Added 8 mins ago
A
Content and Social Media Manager
Arima
Toronto, ON
- Full-time
We are looking for a versatile Content and Social Media Manager who combines strong content creation skills with an interest in digital marketing, AI marketing automation and community…
Added 8 mins ago
Branch Manager Advice, Sales & Service - Gravenhurst, ON
Scotiabank
Gravenhurst, ON
As a Branch Manager, you will assume responsibility for the overall success of the branch by working to meet financial objectives related to the profitable growth and retention of the…
Added 8 mins ago
Postmaster - Corporate Provided Premises (Grade Office)
Canada Post - Postes Canada
Rimouski, QC · Saint-Donat-de-Rimouski, QC
…The Postmaster, reporting to the Superintendent/Local Area Manager, is responsible for promoting and selling postal products and services to the public and businesses in the community. As…
Added 8 mins ago
Regional Manager, Workplace Retirement & Savings Client Relationships
The Canada Life Assurance Company
Hamilton, ON · London, ON
We are looking for a Regional Manager, Workplace Retirement & Savings Client Relationships
Added 8 mins ago
TS
Key Account Manager
The Staffing Alternative
ON · Etobicoke (Mimico NW / The Queensway West / South of Bloor / Kingsway Park South West / Royal York South West), Ontario
- Full-time
The Senior Key Account Manager combines strategic thinking with disciplined execution and a detailed understanding of account performance. Working closely with Sales leadership and…
Added 8 mins ago
S
Operations Lead - Full Time
Sephora
Oakville, ON
- $22.2 to $26.1 CAD / hour
- Full-time
Passionate about clients. Regularly act as the Manager on Duty within the store. Engage with Beauty Advisors and clients on the sales floor whenever possible..
Added 23 mins ago
MC
Member Services Representative - Part Time
Meridian Credit Union
Beamsville, ON
- $45,000 to $49,000 CAD / year
- Part-time
Develop goals with Manager that are clearly defined, measurable and achievable, and align them to business unit and strategic priorities for Meridian
Added 23 mins ago
OR
Wireless Sales Associate - 1041 Napanee
OSL Retail Services Inc
Greater Napanee, ON · Napanee, ON
- Other
Wireless Sales Associate | Full-Time | 1041 Napanee
Added 23 mins ago
OR
Senior Business Intelligence Analyst
OSL Retail Services Inc
Mississauga, ON
- Other
We are seeking a Senior Business Intelligence Analyst. Reporting to the Manager Data Analytics, our ideal candidate is responsible for monitoring, assessing and drawing insights related to…
Added 23 mins ago
MC
Member Services Representative - Part Time
Meridian Credit Union
Niagara Falls, ON
- $45,000 to $49,000 CAD / year
- Part-time
Develop goals with Manager that are clearly defined, measurable and achievable, and align them to business unit and strategic priorities for Meridian
Added 23 mins ago
AI
BAS Technician
Ainsworth Inc
Winnipeg, MB
- Full-time
Reporting to the Project Manager, the BAS Technician is accountable for directly programming, commissioning and system verification of electronic end devices and third party integration…
Added 23 mins ago
SD
Assistant Front Store Manager, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Saint John, NB
- Part-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 23 mins ago
CS
Scotia Place Club Manager
Calgary Stampeder Football Club
Calgary, AB
- Full-time
…sports and entertainment destination! We are seeking a Club Manager to lead the daily operations of an exclusive premium hospitality space, delivering exceptional, personalized guest…
Added 23 mins ago
AP
Manager, Operations - Shipmaster
Atlantic Packaging Products Ltd.
Markham, ON
- Full-time
…assign actions and follow through; collaborate closely with Sales, Customer Service, Finance, HR and the General…
Added 23 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Lasalle, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 23 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Saint John, NB
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 23 mins ago
MR
Part-Time Sales Associate
Match Retail
Mississauga, ON
- $22 CAD / hour
- Part-time
Match Retail is seeking enthusiastic and dynamic Sales Associates to represent a prestigious luxury brand, Nespresso. If you're passionate about high-end products and thrive in…
Added 23 mins ago
L
Solutions Engineer
Lazer
Remote, Canada
- Full-time
- Remote
…technology consulting, solutions engineering or architecture, pre-sales at a services firm or AI company, or selling your own product as a technical…

First Canadian Financial Group

Group, Administrator III

Edmonton, AB, T5K 0J8, Canada

Full-time

Apply on recruiting.ultipro.ca About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

Bring What You Know. Help Build What's Next.

First Canadian Group Benefits is growing nationally, and we're investing in the people, technology and capabilities that will support our next stage of growth.

A division of an established Canadian financial services organization, we have the stability and resources behind us to build for the future while remaining small enough that talented people can have a meaningful influence on where we're going.

Our employees work directly with senior Group Benefits leaders, including our President and Vice President. Ideas move quickly, expertise is valued and you'll have the opportunity to see the impact of your work.

We're looking for people who want more than a narrowly defined role. People who can get into the details, solve problems and understand the operation while also stepping back, thinking strategically and asking how we can make it better.

If you've built your Group Benefits expertise and are ready to use it to help build what's next, this could be the opportunity you've been looking for.

What We Offer

Vacation and Earned Time Off program
Group Retirement Savings Plan with employer match
Employee benefits plus Health & Wellness Spending Account
Educational assistance and career development
One-hour early finish on Fridays
Employee Assistance Program and employee discount programs
On-site gym
5% bilingualism premium for qualified professional-level French bilingualism, where applicable

Why This Opportunity is Different

You've built your expertise. Put it to work.

We're looking for more than someone who knows how to perform the role. We want someone who understands the business well enough to help us improve it.

Bring the knowledge you've developed throughout your career - the practices that work, the processes that don't and the ideas you've wanted to implement - and help us build an even stronger experience for our clients.

What You’ll Influence

How complex Group Benefits administration is handled and standardized.
Improvements to workflows, technology and administrative practices.
Client service processes and the overall experience we provide to plan sponsors and members.
Identification of operational gaps and opportunities to improve efficiency.
Best practices and knowledge development across the Administration team.

Growth creates opportunity

As our business has grown, employees have had opportunities to expand their responsibilities and move into leadership positions. We're continuing to build the capabilities and leadership structure our future business will require.

Where you'll work

Our Group Benefits team works together in-office in Edmonton. We believe the stage we're at as a growing business benefits from close collaboration, immediate access to leaders and the ability to solve problems together.

What you'll do

Essential Responsibilities:

Assist the Manager, Group Administration with the conversion and transition of groups and members from current administration platform to new platform.
Work closely with the internal sales team and clients on new implementations, including coordination and setup of group benefit plans.
Effectively uses a Customer Relationship Management system to track and respond to written and telephone inquiries from plan administrators and clients within established service standards.
Investigate, research and resolve client issues, ensuring timely and accurate solutions.
Work closely with Business Analyst(s) to provide feedback on the user experience on system features and enhancements.
Provide recommendations for resolving problems and suggest improvements to processes.
Other duties as assigned.

Qualifications:

Bachelor’s degree in Business Administration, a related field is preferred but equivalent work experience or alternative education may be considered in lieu of a degree.
5+ years in Group Benefits administration, claims or a related field is required.
Proficiency in using software and technology platforms is required.
Intermediate skill with Microsoft Office (Word/Excel) including proven ability working with spreadsheets, databases, and other applications is preferred.
Strong customer service skills with experience handling client interactions professionally and efficiently is required.
Fluent in English with proven competencies in verbal and written communication is required.
Fluent in French with proven competencies in verbal and written communication is asset.
Successful completion of a criminal and education background checks and employer reference and verification before employment is required.

Check out our company page for all the information on why we believe First Canadian is an employer of choice!

Thank you for considering our organization.

We are an equal opportunities employer and welcome applications from all suitably qualified persons. Accommodations are available upon request.

Apply on recruiting.ultipro.ca About employer

More about this job

Responsibilities

Support the conversion of groups and members to a new administration platform, and coordinate the setup and implementation of group benefit plans with clients and internal sales teams. Respond to client inquiries, investigate and resolve issues, provide feedback on system features, and recommend improvements to administrative processes.

Requirements

Requires at least five years of experience in Group Benefits administration, claims, or a related field, along with proficiency using software and technology platforms and strong customer service skills. A bachelor's degree in Business Administration or a related field is preferred, while equivalent experience or alternative education may be considered; intermediate Microsoft Office skills and French fluency are assets.

Skills

Group Benefits Administration
Client Service
Client Issue Resolution
Group Plan Implementation
Platform Conversion
Process Improvement
Workflow Coordination
Microsoft Office
Spreadsheet Management
Database Management
Written Communication
Verbal Communication
Problem Solving
Technology Platform Proficiency

Benefits

Vacation
Earned Time Off
Group Retirement Savings Plan With Employer Match
Employee Benefits
Health and Wellness Spending Account
Educational Assistance
Career Development
Early Finish on Fridays
Employee Assistance Program
Employee Discount Programs
On-Site Gym
Bilingualism Premium

Visa sponsorship

Not detected in the job text

Keywords

Group Benefits
Group Benefits Administration
Claims
Group Plan Implementation
Plan Sponsors
Plan Administrators
Member Administration
Platform Conversion
Administration Platform
Client Inquiries
Client Service
Issue Resolution
Business Analysis
System Features
System Enhancements
Process Improvement
Workflow Improvement
Operational Efficiency
Microsoft Office
Word
Excel
Spreadsheets
Databases
Business Administration
English Communication
French Communication
Background Checks

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Work requirements

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