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Added 13 mins ago
TC
Vice President, Philanthropy
The Canadian Women's Foundation
Canada
- Full-time
Reporting to President & CEO Mitzie Hunter, and as an integral member of the senior leadership team (SLT), the Vice President, Philanthropy is responsible for the strategic direction,…
Added 13 mins ago
TG
Senior Manager, Applications and Engineering
TMX Group
Toronto, ON
- Full-time
The Senior Manager, Applications and Engineering oversees the end-to-end technical operations, support, and development for core Transfer Agency record-keeping and processing platforms.…
Added 13 mins ago
F
Co-Founder & CEO - AI-Native Accounting Firm
FutureSight
Canada
- Full-time
US accounting services is a $150B industry, with an estimated $29B serviceable market across 900K US and Canadian businesses in the $1-20M revenue band. Demand is growing while supply…
Added 13 mins ago
F
Co-Founder & CEO - AI-Native Accounting Firm
FutureSight
Canada
- Full-time
US accounting services is a $150B industry, with an estimated $29B serviceable market across 900K US and Canadian businesses in the $1-20M revenue band. Demand is growing while supply…
Added 13 mins ago
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Account Representative (Ontario)
PCCA
London, ON
- Full-time
…and business needs with relevant PCCA products, education, services and…
Added 13 mins ago
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Account Representative (Alberta, British Columbia, Saskatchewan, Manitoba)
PCCA
Calgary, AB
- Full-time
…and business needs with relevant PCCA products, education, services and…
Added 13 mins ago
Senior Customer Associate - West Springs Branch, AB (30 hours/week) Contract- September, 2027
Scotiabank
Calgary, AB
Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 13 mins ago
KS
Marketing Manager, Growth & Client Engagement
K2 Services
Corporate Canada Eastern Office
- Full-time
Opensity Solutions is the largest tech‑enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide…
Added 13 mins ago
Senior AI Engineer, IT Solutions 1 1 1
Celestica International LP
Toronto, ON
11+ years of experience in Information Technology, Software Engineering, or Data Science, with a significant focus on AI/ML development.
Added 13 mins ago
RT
Conseiller(ère) principal(e), Développement des cadres / Principal Adviser, Executive Development
Rio Tinto
Montreal, QC
- Full-time
Added 13 mins ago
RA
Senior Business Analyst – Financial Services / Platform Transformation
Recrute Action
Toronto, ON · Waterloo, Toronto, Ontario
- Contract
Maintain end-to-end requirements traceability across requirements, development artifacts, test cases, and delivered solutions.
Added 13 mins ago
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Senior Servicing Analyst
BMO
Mississauga, ON · EXPL
- Full-time
…professional and timely manner. Delivers agreed lending/financing services as specified in the credit agreement/approval and ensures all required policies, guidelines and standards are…
Added 13 mins ago
AI Practise Lead (CCaaS)
Bell
Mississauga, ON
…Center AI transformations. Operating within the BBM Professional Services delivery team, you will split your impact between shaping our internal AI delivery practice, acting as a senior…
Added 13 mins ago
F
Co-Founder & CEO - AI Accounting Agents for CPA Firms
FutureSight
Canada
- Full-time
…manual close and tax prep workflow consumes the majority of senior staff capacity. Crossfoot connects to the tools firms already use (QuickBooks Online, Xero, Drake) and delivers finished…
Added 13 mins ago
F
Co-Founder & CEO - AI Accounting Agents for CPA Firms
FutureSight
Canada
- Full-time
…manual close and tax prep workflow consumes the majority of senior staff capacity. Crossfoot connects to the tools firms already use (QuickBooks Online, Xero, Drake) and delivers finished…
Added 13 mins ago
B
Manager, DevSecOps
BCI
Victoria, BC
- $125,000 to $150,000 CAD / year
- Full-time
Reporting to the Director, Application Delivery, the Manager, DevSecOps (Development, Security, Operations) is responsible for developing, implementing, and continuously improving a…
Added 13 mins ago
T&
Associate Director
Turner & Townsend
Toronto, ON
- Full-time
Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.
Added 13 mins ago
TG
Project Manager (12 Months Contract)
TMX Group
Toronto, ON
- $100 to $120 CAD / hour
- Full-time
…delivery to our customers by standardizing our project management services and consolidating project oversight for project performance metrics. The GTS Office endeavors to improve project…
Added 13 mins ago
GL
Senior Security Engineer (Palo Alto)
goeasy Ltd.
Mississauga, ON
- Full-time
The Senior Security Engineer is a hands-on technical role responsible for implementing, operating, and improving security platforms across on-premises, cloud, and hybrid environments. The…
Added 13 mins ago
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Investment Director
Nesbridge
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Role Description The Investment Director will serve as a Senior Advisor, leading the business development of off market large commercial real estate transactions, engaging & supporting…
Added 13 mins ago
CG
Environmental Services Manager , Senior Living (Contract)
Compass Group Canada
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- Full-time
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Added 13 mins ago
TG
Senior Financial Analyst
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Toronto, ON
- $90,000 to $110,000 CAD / year
- Full-time
The Senior Financial Analyst serves as a vital Finance Business Partner to Capital Formation business leaders, driving impactful financial planning, analysis, and strategic decision…
Added 13 mins ago
WS
Director, Finance & Business Intelligence
Workplace Safety & Prevention Services
Toronto, ON · Greater Toronto Area, Canada
- $166,261.26 to $182,887.39 CAD / year
- Full-time
Reporting to the CFO and Vice President, Corporate Services, this position is responsible for the strategic planning, leadership and oversight of the Finance, Accounting and Business…
Added 13 mins ago
GL
Senior IT Security Advisor, Product Security
goeasy Ltd.
Mississauga, ON
- Full-time
The Senior IT Security Advisor, Product Security reports to the Manager, Product Security and plays a critical role in securing and enabling goeasy’s technology landscape. As a senior…
Added 13 mins ago
C
Senior Manager - SAP FICO/ Record To Report
ClifyX
Toronto, ON
- Full-time
As a Senior Manager, you'll assist in developing applicable methodologies, tools, approaches, points of view, thought leadership and accelerators to differentiate client in the ERP advisory…

First Canadian Financial Group

Group, Administrator III

Edmonton, AB, T5K 0J8, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

Bring What You Know. Help Build What's Next.

First Canadian Group Benefits is growing nationally, and we're investing in the people, technology and capabilities that will support our next stage of growth.

A division of an established Canadian financial services organization, we have the stability and resources behind us to build for the future while remaining small enough that talented people can have a meaningful influence on where we're going.

Our employees work directly with senior Group Benefits leaders, including our President and Vice President. Ideas move quickly, expertise is valued and you'll have the opportunity to see the impact of your work.

We're looking for people who want more than a narrowly defined role. People who can get into the details, solve problems and understand the operation while also stepping back, thinking strategically and asking how we can make it better.

If you've built your Group Benefits expertise and are ready to use it to help build what's next, this could be the opportunity you've been looking for.

What We Offer

Vacation and Earned Time Off program
Group Retirement Savings Plan with employer match
Employee benefits plus Health & Wellness Spending Account
Educational assistance and career development
One-hour early finish on Fridays
Employee Assistance Program and employee discount programs
On-site gym
5% bilingualism premium for qualified professional-level French bilingualism, where applicable

Why This Opportunity is Different

You've built your expertise. Put it to work.

We're looking for more than someone who knows how to perform the role. We want someone who understands the business well enough to help us improve it.

Bring the knowledge you've developed throughout your career - the practices that work, the processes that don't and the ideas you've wanted to implement - and help us build an even stronger experience for our clients.

What You’ll Influence

How complex Group Benefits administration is handled and standardized.
Improvements to workflows, technology and administrative practices.
Client service processes and the overall experience we provide to plan sponsors and members.
Identification of operational gaps and opportunities to improve efficiency.
Best practices and knowledge development across the Administration team.

Growth creates opportunity

As our business has grown, employees have had opportunities to expand their responsibilities and move into leadership positions. We're continuing to build the capabilities and leadership structure our future business will require.

Where you'll work

Our Group Benefits team works together in-office in Edmonton. We believe the stage we're at as a growing business benefits from close collaboration, immediate access to leaders and the ability to solve problems together.

What you'll do

Essential Responsibilities:

Assist the Manager, Group Administration with the conversion and transition of groups and members from current administration platform to new platform.
Work closely with the internal sales team and clients on new implementations, including coordination and setup of group benefit plans.
Effectively uses a Customer Relationship Management system to track and respond to written and telephone inquiries from plan administrators and clients within established service standards.
Investigate, research and resolve client issues, ensuring timely and accurate solutions.
Work closely with Business Analyst(s) to provide feedback on the user experience on system features and enhancements.
Provide recommendations for resolving problems and suggest improvements to processes.
Other duties as assigned.

Qualifications:

Bachelor’s degree in Business Administration, a related field is preferred but equivalent work experience or alternative education may be considered in lieu of a degree.
5+ years in Group Benefits administration, claims or a related field is required.
Proficiency in using software and technology platforms is required.
Intermediate skill with Microsoft Office (Word/Excel) including proven ability working with spreadsheets, databases, and other applications is preferred.
Strong customer service skills with experience handling client interactions professionally and efficiently is required.
Fluent in English with proven competencies in verbal and written communication is required.
Fluent in French with proven competencies in verbal and written communication is asset.
Successful completion of a criminal and education background checks and employer reference and verification before employment is required.

Check out our company page for all the information on why we believe First Canadian is an employer of choice!

Thank you for considering our organization.

We are an equal opportunities employer and welcome applications from all suitably qualified persons. Accommodations are available upon request.

Apply About employer

More about this job

Responsibilities

Support the conversion of groups and members to a new administration platform, and coordinate the setup and implementation of group benefit plans with clients and internal sales teams. Respond to client inquiries, investigate and resolve issues, provide feedback on system features, and recommend improvements to administrative processes.

Requirements

Requires at least five years of experience in Group Benefits administration, claims, or a related field, along with proficiency using software and technology platforms and strong customer service skills. A bachelor's degree in Business Administration or a related field is preferred, while equivalent experience or alternative education may be considered; intermediate Microsoft Office skills and French fluency are assets.

Skills

Group Benefits Administration
Client Service
Client Issue Resolution
Group Plan Implementation
Platform Conversion
Process Improvement
Workflow Coordination
Microsoft Office
Spreadsheet Management
Database Management
Written Communication
Verbal Communication
Problem Solving
Technology Platform Proficiency

Benefits

Vacation
Earned Time Off
Group Retirement Savings Plan With Employer Match
Employee Benefits
Health and Wellness Spending Account
Educational Assistance
Career Development
Early Finish on Fridays
Employee Assistance Program
Employee Discount Programs
On-Site Gym
Bilingualism Premium

Visa sponsorship

Not detected in the job text

Keywords

Group Benefits
Group Benefits Administration
Claims
Group Plan Implementation
Plan Sponsors
Plan Administrators
Member Administration
Platform Conversion
Administration Platform
Client Inquiries
Client Service
Issue Resolution
Business Analysis
System Features
System Enhancements
Process Improvement
Workflow Improvement
Operational Efficiency
Microsoft Office
Word
Excel
Spreadsheets
Databases
Business Administration
English Communication
French Communication
Background Checks

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