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Added 1 min ago
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Epic Willow Inpatient Analyst
W3Global
Canada
- Full-time
We are seeking an experienced EPIC Willow Outpatient Analyst to support, configure, implement, and maintain Epic's Willow Ambulatory/Outpatient pharmacy application. The ideal candidate…
Added 1 min ago
LI
Senior Business Analyst
LanceSoft, Inc.
Toronto, ON
- Contract
The Business Analyst is expected to also competently handle various assigned initiatives and project work as may be required, provide a high level of service / engagement via stakeholder…
Added 1 min ago
QM
Senior Analyst, Technology & Operations (Hybrid)
Quantum Management Services Ltd.
Toronto, ON
- $35 to $38 CAD / hour
- Contract
Our client, a leading organization within the investment management industry, is seeking a Senior Analyst, Technology & Operations to support its technology-related financial and…
Added 1 min ago
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Operations Analyst
Insight Global
Toronto, ON
- Contract
Insight global is looking for a operations analyst for the Real Time Rail payment system initiative in Canada at one of our top banking clients.
Added 1 min ago
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Salesforce Marketing Cloud- SFMC, BA
Smart IT Frame LLC
Mississauga, ON
- Contract
Job Title: Salesforce Marketing Cloud(SFMC) Business Analyst /Solution Consultant
Added 1 min ago
UO
Microsoft Platform Analyst
University of Manitoba
Winnipeg, MB
- $60,205.6 to $86,850.4 CAD / year
- Full-time
…University of Manitoba - IST is looking for a Microsoft Platform Analyst to support, maintain and enhance the University’s Microsoft-based systems and services. You’ll troubleshoot complex…
Added 1 min ago
AC
Senior .NET Developer (MVVM, XAML)
Amaris Consulting | Part of Mantu
Brossard, QC
- Full-time
Collaborer avec les équipes Produit, Assurance qualité, Systèmes, Matériel et Support dans un environnement Agile.
Added 2 mins ago
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Financial Operations Analyst, Payments (12 months term role)
Metrolinx
Toronto, ON
- Full-time
Our Payments (PRESTO) Finance Operations Department is seeking a Financial Operations Analyst, reporting to the Assistant Manager, Financial Reconciliations. This position performs a…
Added 2 mins ago
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CAC052: Release / Class Spclst
FedEx Trade Networks Transport and Brokerage
Toronto, ON
- $43,338 to $67,715 CAD / year
- Full-time
Minimum 5 years of experience as a Release Analyst with a Certified Customs Specialist Designation
Added 2 mins ago
Service Desk Analyst (Bilingual)
Aecon
Toronto, ON
Reporting to the Service Desk Team Lead, the Bilingual Service Desk Analyst (English/French) is responsible for the administration of all incidents and service requests to ensure timely…
Added 2 mins ago
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Business Systems Analyst (BSA) - Guidewire ClaimCenter
Maarut
Levis, QC
- Contract
implementation, test case definition and user acceptance support. The
Added 17 mins ago
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Financial Analyst (3 Month Term)
Hexagon
Calgary, AB
- Temporary
…accounting professional to join our Finance Team as Financial Analyst. This role is for someone who enjoys working independently, takes great pride in accurate work and will take initiative…
Added 31 mins ago
SI
Salesforce Marketing Cloud (SFMC) Consultant
Smart IT Frame LLC
Mississauga, ON
- Contract
Job Title : Salesforce Marketing Cloud(SFMC) Business Analyst /Solution Consultant
Added 31 mins ago
II
Lead Business Analyst
ITC Infotech
Vancouver, BC
- $110,000 to $125,000 CAD / year
- Full-time
The Lead Business Systems Analyst is responsible for understanding various data models and databases involved in the systems and managing and leading the requirements gathering, ticket…
Added 31 mins ago
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Tax Analyst
Coveo
Montreal, QC
- Full-time
…an international technology company? As our one and only Tax Analyst, you’ll support Coveo’s tax activities, working with colleagues across Finance to deliver accurate, timely results while…
Added 31 mins ago
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Quality Assurance Analyst
Dexian
Toronto, ON · Greater Toronto Area, Canada
- Contract
Position: QE Lead / Senior QA Engineer / QE Analyst
Added 31 mins ago
RS
Senior Eddy Current Analyst
Rockwood Service Corporation
Fort Saskatchewan, AB
- Full-time
Echo NDE is seeking a Senior Eddy Current Analyst to support upcoming projects. This is an opportunity to apply your technical expertise in ECT data analysis and interpretation while…
Added 31 mins ago
MM
Senior Financial Analyst
Morgan McKinley
Toronto, ON
- $95,000 to $110,000 CAD / year
- Full-time
An established and highly regarded national law firm is seeking a Senior Financial Analyst to join its Finance and Accounting team in Toronto.
Added 31 mins ago
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Business Systems Analyst
Yochana
Mississauga, ON
- Contract
Job Title: Business Systems Analyst – Microsoft Dynamics 365 Business Central
Added 32 mins ago
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Technical Operations Analyst (Night Shift)
RideCo
Waterloo, ON
- Full-time
Added 47 mins ago
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Senior Financial Analyst, Payments (12 months term role)
Metrolinx
Canada
- Full-time
Our Payments (PRESTO) Finance Operations Department is looking to hire a Senior Financial Analyst, that will provide financially informed analytical support to assigned projects and…
Added 1 hour ago
KS
Digital Transformation Analyst
Kelly Services (Canada), Ltd.
Calgary, AB
- Contract
Coordinate business testing: Plan and support user acceptance testing, validate requirements and migrated content, and help ensure the experience meets usability, accessibility and…
Added 1 hour ago
VT
Business Systems Analyst
Vision Talent Co.
Toronto, ON
- Contract
o Support campaign planning, scheduling, scoping, stakeholder communications, data validation, and issue resolution.
Added 1 hour ago
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Senior Analyst/Engineer - PSA and Risk Assessment
Kinectrics
Toronto, ON
- Full-time
Position: Senior Analyst/Engineer - PSA and Risk Assessment
Added 1 hour ago
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Corporate Controller
Nanalysis
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
…IFRS. The Corporate Controller will report to the CFO and will support the broader Nanalysis team. Compensation will be commensurate with…

First Canadian Financial Group

Group, Administrator III

Edmonton, AB, T5K 0J8, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

Bring What You Know. Help Build What's Next.

First Canadian Group Benefits is growing nationally, and we're investing in the people, technology and capabilities that will support our next stage of growth.

A division of an established Canadian financial services organization, we have the stability and resources behind us to build for the future while remaining small enough that talented people can have a meaningful influence on where we're going.

Our employees work directly with senior Group Benefits leaders, including our President and Vice President. Ideas move quickly, expertise is valued and you'll have the opportunity to see the impact of your work.

We're looking for people who want more than a narrowly defined role. People who can get into the details, solve problems and understand the operation while also stepping back, thinking strategically and asking how we can make it better.

If you've built your Group Benefits expertise and are ready to use it to help build what's next, this could be the opportunity you've been looking for.

What We Offer

Vacation and Earned Time Off program
Group Retirement Savings Plan with employer match
Employee benefits plus Health & Wellness Spending Account
Educational assistance and career development
One-hour early finish on Fridays
Employee Assistance Program and employee discount programs
On-site gym
5% bilingualism premium for qualified professional-level French bilingualism, where applicable

Why This Opportunity is Different

You've built your expertise. Put it to work.

We're looking for more than someone who knows how to perform the role. We want someone who understands the business well enough to help us improve it.

Bring the knowledge you've developed throughout your career - the practices that work, the processes that don't and the ideas you've wanted to implement - and help us build an even stronger experience for our clients.

What You’ll Influence

How complex Group Benefits administration is handled and standardized.
Improvements to workflows, technology and administrative practices.
Client service processes and the overall experience we provide to plan sponsors and members.
Identification of operational gaps and opportunities to improve efficiency.
Best practices and knowledge development across the Administration team.

Growth creates opportunity

As our business has grown, employees have had opportunities to expand their responsibilities and move into leadership positions. We're continuing to build the capabilities and leadership structure our future business will require.

Where you'll work

Our Group Benefits team works together in-office in Edmonton. We believe the stage we're at as a growing business benefits from close collaboration, immediate access to leaders and the ability to solve problems together.

What you'll do

Essential Responsibilities:

Assist the Manager, Group Administration with the conversion and transition of groups and members from current administration platform to new platform.
Work closely with the internal sales team and clients on new implementations, including coordination and setup of group benefit plans.
Effectively uses a Customer Relationship Management system to track and respond to written and telephone inquiries from plan administrators and clients within established service standards.
Investigate, research and resolve client issues, ensuring timely and accurate solutions.
Work closely with Business Analyst(s) to provide feedback on the user experience on system features and enhancements.
Provide recommendations for resolving problems and suggest improvements to processes.
Other duties as assigned.

Qualifications:

Bachelor’s degree in Business Administration, a related field is preferred but equivalent work experience or alternative education may be considered in lieu of a degree.
5+ years in Group Benefits administration, claims or a related field is required.
Proficiency in using software and technology platforms is required.
Intermediate skill with Microsoft Office (Word/Excel) including proven ability working with spreadsheets, databases, and other applications is preferred.
Strong customer service skills with experience handling client interactions professionally and efficiently is required.
Fluent in English with proven competencies in verbal and written communication is required.
Fluent in French with proven competencies in verbal and written communication is asset.
Successful completion of a criminal and education background checks and employer reference and verification before employment is required.

Check out our company page for all the information on why we believe First Canadian is an employer of choice!

Thank you for considering our organization.

We are an equal opportunities employer and welcome applications from all suitably qualified persons. Accommodations are available upon request.

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More about this job

Responsibilities

Support the conversion of groups and members to a new administration platform, and coordinate the setup and implementation of group benefit plans with clients and internal sales teams. Respond to client inquiries, investigate and resolve issues, provide feedback on system features, and recommend improvements to administrative processes.

Requirements

Requires at least five years of experience in Group Benefits administration, claims, or a related field, along with proficiency using software and technology platforms and strong customer service skills. A bachelor's degree in Business Administration or a related field is preferred, while equivalent experience or alternative education may be considered; intermediate Microsoft Office skills and French fluency are assets.

Skills

Group Benefits Administration
Client Service
Client Issue Resolution
Group Plan Implementation
Platform Conversion
Process Improvement
Workflow Coordination
Microsoft Office
Spreadsheet Management
Database Management
Written Communication
Verbal Communication
Problem Solving
Technology Platform Proficiency

Benefits

Vacation
Earned Time Off
Group Retirement Savings Plan With Employer Match
Employee Benefits
Health and Wellness Spending Account
Educational Assistance
Career Development
Early Finish on Fridays
Employee Assistance Program
Employee Discount Programs
On-Site Gym
Bilingualism Premium

Visa sponsorship

Not detected in the job text

Keywords

Group Benefits
Group Benefits Administration
Claims
Group Plan Implementation
Plan Sponsors
Plan Administrators
Member Administration
Platform Conversion
Administration Platform
Client Inquiries
Client Service
Issue Resolution
Business Analysis
System Features
System Enhancements
Process Improvement
Workflow Improvement
Operational Efficiency
Microsoft Office
Word
Excel
Spreadsheets
Databases
Business Administration
English Communication
French Communication
Background Checks

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