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Added 8 mins ago
GD
System Integration Verification & Validation
General Dynamics Mission Systems–Canada
Ottawa, ON
- Full-time
We are currently looking for a System Integration Verification & Validation Engineering Analyst, to join our team. You will work as part of a multi-disciplined engineering team that has…
Added 8 mins ago
MI
Advisor, Last Mile Optimization Ontario
Metro Inc.
Toronto, ON · Etobicoke, ON
- Full-time
…partners. The incumbent acts as a hands-on operational expert and analyst, responsible for monitoring daily performance indicators, identifying improvement opportunities, and providing…
Added 8 mins ago
A
Pricing & Performance Analyst
Akkodis
Toronto, ON
- $90,000 to $95,000 CAD / year
- Full-time
As part of their continued expansion in Canada, they are seeking a Pricing & Performance Analyst to join a high-impact Product & Pricing team responsible for portfolio performance,…
Added 8 mins ago
IG
Senior Data Analyst
IMCS Group
ON · Ontario, Canada
- Contract
We are seeking a detail-oriented and analytical Data Analyst to support our business decisions through meaningful insights derived from data. You will be responsible for collecting|…
Added 8 mins ago
VB
Analyst II, IT
Vale Base Metals
Sudbury, ON
- Contract
We are currently seeking an Analyst II, IT Business Applications, Canada and International to join our Information Technology team in Sudbury, Ontario.
Added 8 mins ago
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Senior H&B Consulting Analyst
Marsh
Calgary, AB
- Full-time
We are currently looking for a Senior Health & Benefits (H&B) Consultant Analyst to join our team. This hybrid role requires working at least three days a week in our Calgary office.
Added 8 mins ago
PB
Financial Reporting Analyst
Pollard Banknote Limited
Winnipeg, MB
- Full-time
We’re looking for a detail-oriented and analytical Financial Reporting Analyst to join our Finance team within our Winnipeg Office.
Added 8 mins ago
TS
Contract and Compliance Analyst
T&T Supermarket
Richmond, BC
- $65,000 to $85,000 CAD / year
- Full-time
Reporting to the Associate Director, Contract and Compliance, the Contract and Compliance Analyst will help strengthen T&T’s contracting and compliance practices.
Added 8 mins ago
RI
Senior Business Analyst
Raas Infotek
AB · Edmonton, AB
- Contract
Minimum 5 years of experience in a Business Analyst role.
Added 8 mins ago
Consultant Business Systems
HSBC Global Services Limited
Toronto, ON
Work closely with the Team Lead/ Business Analyst/ Project Manager, assisting with the requirements gathering process and support business user’s queries
Added 8 mins ago
NR
Senior Pricing Analyst
Norton Rose Fulbright
Toronto, ON
- Full-time
The Senior Pricing Analyst is a business intelligence and analytics professional specializing in pricing strategy. The role provides strategic pricing insights, analysis, and reporting to…
Added 8 mins ago
D
Analyst, System and infrastructure operations, maintenance and development
Desjardins
Montreal, QC
- Full-time
As a systems and infrastructure operations, maintenance and development analyst, you support IT efficiency. You design, configure, administer, maintain, upgrade and test the quality of…
Added 8 mins ago
D
Analyst, System and infrastructure operations, maintenance and development
Desjardins
Levis, QC · Montreal, QC
- Full-time
As a systems and infrastructure operations, maintenance and development analyst, you support IT efficiency. You design, configure, administer, maintain, upgrade and test the quality of…
Added 8 mins ago
CK
Analyst, HR Service Center, Benefits and Absences
Circle K
Laval, QC
- Full-time
DEC in Administrative Techniques, Accounting and Management, Finance, Business Administration, Human Resources, or another related field, or equivalent experience.
Added 8 mins ago
ED
Director, Corporate Development
Estruxture Data Centers
AB · Rocky View County, Alberta
- Full-time
Team Leadership: Lead and manage the corporate development team, directly supervising corporate development analyst(s) and other direct reports within the Commercial team while fostering…
Added 8 mins ago
ED
Director, Corporate Development
Estruxture Data Centers
Toronto, ON
- Full-time
Team Leadership: Lead and manage the corporate development team, directly supervising corporate development analyst(s) and other direct reports within the Commercial team while fostering…
Added 23 mins ago
H
Life Cycle Support Analyst
Hitachi
Toronto, ON · (RSBU) Toronto
- Full-time
The Life Cycle Support Analyst will leadi a comprehensive life cycle design and optimization of customer solutions for Hitachi Rail’s global CBTC and interlocking projects. Lead the…
Added 38 mins ago
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Compliance Officer / Analyst
HireTalent
Montreal, QC
- $44 to $45 CAD / hour
- Contract
We're hiring a Compliance Officer / Analyst to join a global governance office responsible for deploying a strong conduct and permanent control framework. You'll support the CIB AMER…
Added 38 mins ago
T
Credit Analyst
thyssenkrupp
ON · Ontario, Canada
- $75,000 USD / year
- Full-time
Set up new customers within ERP and related business systems.
Added 38 mins ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…
Added 38 mins ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
…working with our global Husky Finance teams, the Senior Financial Analyst plays a critical role in the timely and accurate preparation of our consolidated financial statements. This role…
Added 38 mins ago
BC
Risk Analyst - Ontario Line Subway Project
Bantrel Co.
Toronto, ON
- $95,000 to $145,000 CAD / year
- Full-time
…community supporter. Our private ownership provides long-term business planning and strategic decision horizons supported by a strong financial…
Added 38 mins ago
CO
Senior Quality Improvement Analyst
City of Winnipeg
Winnipeg, MB
- Full-time
The Senior Quality Improvement Analyst will rely on their technical expertise to provide guidance and leadership to Quality Improvement Analysts. They will also oversee data refinement and…
Added 39 mins ago
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Key Account Manager-Ontario
Galderma
Toronto, ON
- $94,400 to $118,000 CAD / year
- Full-time
· Support the day-to-day management of the Walmart business, including customer requests, promotional execution, item setup, and ongoing account maintenance.
Added 39 mins ago
F/
Loans Analyst, Agriculture Commercial Financing (Bilingual)
FCC / FAC
Moncton, NB · Woodstock, NB · Millbrook, NS · Charlottetown, PE
- Full-time
…corporation, we provide financing, knowledge resources and business management software to over 103,000 customers…

First Canadian Financial Group

Group, Administrator III

Edmonton, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Bring What You Know. Help Build What's Next.

First Canadian Group Benefits is growing nationally, and we're investing in the people, technology and capabilities that will support our next stage of growth.

A division of an established Canadian financial services organization, we have the stability and resources behind us to build for the future while remaining small enough that talented people can have a meaningful influence on where we're going.

Our employees work directly with senior Group Benefits leaders, including our President and Vice President. Ideas move quickly, expertise is valued and you'll have the opportunity to see the impact of your work.

We're looking for people who want more than a narrowly defined role. People who can get into the details, solve problems and understand the operation while also stepping back, thinking strategically and asking how we can make it better.

If you've built your Group Benefits expertise and are ready to use it to help build what's next, this could be the opportunity you've been looking for.

What We Offer

Vacation and Earned Time Off program
Group Retirement Savings Plan with employer match
Employee benefits plus Health & Wellness Spending Account
Educational assistance and career development
One-hour early finish on Fridays
Employee Assistance Program and employee discount programs
On-site gym
5% bilingualism premium for qualified professional-level French bilingualism, where applicable

Why This Opportunity is Different

You've built your expertise. Put it to work.

We're looking for more than someone who knows how to perform the role. We want someone who understands the business well enough to help us improve it.

Bring the knowledge you've developed throughout your career - the practices that work, the processes that don't and the ideas you've wanted to implement - and help us build an even stronger experience for our clients.

What You’ll Influence

How complex Group Benefits administration is handled and standardized.
Improvements to workflows, technology and administrative practices.
Client service processes and the overall experience we provide to plan sponsors and members.
Identification of operational gaps and opportunities to improve efficiency.
Best practices and knowledge development across the Administration team.

Growth creates opportunity

As our business has grown, employees have had opportunities to expand their responsibilities and move into leadership positions. We're continuing to build the capabilities and leadership structure our future business will require.

Where you'll work

Our Group Benefits team works together in-office in Edmonton. We believe the stage we're at as a growing business benefits from close collaboration, immediate access to leaders and the ability to solve problems together.

What You'll Do

Essential Responsibilities:

Assist the Manager, Group Administration with the conversion and transition of groups and members from current administration platform to new platform.
Work closely with the internal sales team and clients on new implementations, including coordination and setup of group benefit plans.
Effectively uses a Customer Relationship Management system to track and respond to written and telephone inquiries from plan administrators and clients within established service standards.
Investigate, research and resolve client issues, ensuring timely and accurate solutions.
Work closely with Business Analyst(s) to provide feedback on the user experience on system features and enhancements.
Provide recommendations for resolving problems and suggest improvements to processes.
Other duties as assigned.

Qualifications

Bachelor’s degree in Business Administration, a related field is preferred but equivalent work experience or alternative education may be considered in lieu of a degree.
5+ years in Group Benefits administration, claims or a related field is required.
Proficiency in using software and technology platforms is required.
Intermediate skill with Microsoft Office (Word/Excel) including proven ability working with spreadsheets, databases, and other applications is preferred.
Strong customer service skills with experience handling client interactions professionally and efficiently is required.
Fluent in English with proven competencies in verbal and written communication is required.
Fluent in French with proven competencies in verbal and written communication is asset.
Successful completion of a criminal and education background checks and employer reference and verification before employment is required.

Check out our company page for all the information on why we believe First Canadian is an employer of choice!

Thank you for considering our organization.

We are an equal opportunities employer and welcome applications from all suitably qualified persons. Accommodations are available upon request.

Apply About employer

More about this job

Responsibilities

Support the conversion of groups and members to a new administration platform and coordinate the setup of new group benefit plans with clients and the internal sales team. Respond to client inquiries, investigate and resolve issues, provide feedback on system features, and recommend improvements to administrative processes.

Requirements

Requires at least five years of experience in Group Benefits administration, claims, or a related field, along with strong customer service and communication skills and proficiency with software and technology platforms. A bachelor's degree in Business Administration or a related field is preferred, while equivalent experience or alternative education may be considered; Microsoft Office skills are preferred, and French fluency is an asset.

Skills

Group Benefits Administration
Client Service
Client Issue Resolution
Group Plan Implementation
Platform Conversion
Process Improvement
Workflow Improvement
Microsoft Office
Microsoft Word
Microsoft Excel
Spreadsheet Management
Database Management
Written Communication
Verbal Communication
French Language

Benefits

Vacation and Earned Time Off
Group Retirement Savings Plan with Employer Match
Employee Benefits
Health and Wellness Spending Account
Educational Assistance and Career Development
Early Finish on Fridays
Employee Assistance Program
Employee Discount Programs
On-Site Gym
Bilingualism Premium

Visa sponsorship

Not detected in the job text

Keywords

Group Benefits
Benefits Administration
Claims
Group Plan Implementation
Platform Conversion
Plan Sponsors
Plan Administrators
Client Service
Client Inquiries
Issue Resolution
Business Analysis
User Experience
System Features
System Enhancements
Process Improvement
Workflow Standardization
Operational Efficiency
Microsoft Office
Microsoft Word
Microsoft Excel
Spreadsheets
Databases
Business Administration
Written Communication
Verbal Communication
French
Insurance

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