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Added 9 mins ago
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5794 - 3rd Key
Lids
Timmins, ON
- $18.45 USD / hour
- Part-time
Career development opportunities and professional training programs.
Added 9 mins ago
TG
Senior Manager, Applications and Engineering
TMX Group
Toronto, ON
- Full-time
The Senior Manager, Applications and Engineering oversees the end-to-end technical operations, support, and development for core Transfer Agency record-keeping and processing platforms.…
Added 9 mins ago
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Co-Founder & CEO - AI-Native Accounting Firm
FutureSight
Canada
- Full-time
FutureSight is a leading venture builder that co-creates world-class software companies with values-driven entrepreneurs from inception to exit. We are a team of founders, operators and…
Added 9 mins ago
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Co-Founder & CEO - AI-Native Accounting Firm
FutureSight
Canada
- Full-time
FutureSight is a leading venture builder that co-creates world-class software companies with values-driven entrepreneurs from inception to exit. We are a team of founders, operators and…
Added 9 mins ago
E
Senior Recruiter, GandA Marketing
Elastic
Canada
- Full-time
Demonstrable experience recruiting for a fast-paced company. Maybe it's a software company, start-up, and/or, better yet, even a company where talent isn't knocking down your door
Added 9 mins ago
C
Senior Program Manager – AI Security Research
Centraprise
Toronto, ON
- Contract
We are looking for an experienced Senior Program Manager to lead and coordinate AI Security and cybersecurity research initiatives. The role involves managing projects from research and…
Added 10 mins ago
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Account Representative (Ontario)
PCCA
London, ON
- Full-time
…evolve over time through account referrals from the Business Development Representative or National Account Manager, transfers of account responsibility, and adjustments based on workload,…
Added 10 mins ago
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Account Representative (Alberta, British Columbia, Saskatchewan, Manitoba)
PCCA
Calgary, AB
- Full-time
…evolve over time through account referrals from the Business Development Representative or National Account Manager, transfers of account responsibility, and adjustments based on workload,…
Added 10 mins ago
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Account Manager
Croesus
Laval, QC · Montreal, QC
- Full-time
The Account Manager plays a key role focused on developing and expanding long-term client relationships to maintain and grow revenue within an assigned portfolio of accounts.
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Data and Insights Analyst
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
Understanding of software development lifecycles, data modelling, and business intelligence approaches such as Kimball data warehouse
Added 10 mins ago
Software Engineer, Backend
Lyft
Toronto, ON
…The Machine Learning Platform (MLP) team is seeking a backend Software Engineer to help build and operate our platform, which supports real-time, online, and offline ML model execution,…
Added 10 mins ago
FC
Environmental Coordinator
FCC Construcción
Toronto, ON
- Full-time
…through mentorship, meaningful work experiences, and career development…
Added 10 mins ago
CB
Supply Chain Project Manager - MV/Cable
Clark Builders
AB · Edmonton, AB
- Full-time
The SC Project Manager (MV/Cable) manages the daily operations of one or more supply chain projects and coordinates product selection, deliveries, and subcontractor installations with…
Added 10 mins ago
CB
Supply Chain Project Manager - M&E
Clark Builders
AB · Edmonton, AB
- Full-time
The SC Project Manager (M&E) manages the daily operations of one or more supply chain projects and coordinates product selection, deliveries, and subcontractor installations with internal…
Added 10 mins ago
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Manager, DevSecOps
BCI
Victoria, BC
- $125,000 to $150,000 CAD / year
- Full-time
Reporting to the Director, Application Delivery, the Manager, DevSecOps (Development, Security, Operations) is responsible for developing, implementing, and continuously improving a…
Added 10 mins ago
TM
Interface Developer
Toronto Metropolitan University
Toronto, ON
- Full-time
Digital Education Strategies (DES) is the centralized unit for online program development and delivery at The Chang School. Since 1999, DES has been a leader in online education in Canada,…
Added 10 mins ago
DC
Program Leader
Defence Construction Canada
Ottawa, ON
- Full-time
Help the Site Manager develop and manage the financial aspects of the business unit (e.g. prepare and track budget, carry out financial reporting, monitor key performance indicators,…
Added 10 mins ago
FO
Agent(e) des Communications, Adaptation
Federation of Canadian Municipalities
Ottawa, ON · Greater Ottawa Metropolitan Area
- Full-time
Assesses the quality of existing communications vehicles and the efficiency of document development processes among FCM business units and with external suppliers, and recommends to manager…
Added 10 mins ago
HI
Project Manager | HRBrain
HRbrain Inc.
Mississauga, ON
- Contract
…within the Telecom industry, showcasing a deep understanding of software development and technical…
Added 10 mins ago
ES
Bag Runner - YLW
Equans Services Canada & US
Kelowna, BC
- Full-time
Undertake such other duties appropriate to the level and character of work as reasonably directed by the Manager Airport Maintenance or their designate.
Added 10 mins ago
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Product Manager
Bevertec
Toronto, ON · Greater Toronto Area, Canada
- Contract
We are looking for an experienced Senior Product Manager with a strong background in product management, product roadmap development, Agile delivery, and Scrum leadership to support a…
Added 10 mins ago
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Technical Sales & Market Development Manager – Canada
Humanify
Montreal, QC
- Full-time
The organization is looking for a National Business Development Director to drive market expansion outside Quebec.
Added 10 mins ago
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Director of Product Marketing (Hybrid)
Homebase
Toronto, ON
- $200,000 to $260,000 USD / year
- Full-time
Bonus points if you have: Experience marketing to small businesses or hourly teams, a background in HR, payroll, or fintech software, and pricing work in freemium-to-paid models.
Added 10 mins ago
D
Product Lifecycle Manager
Danica
Vancouver, BC
- Full-time
The Project Lifecycle Manager manages and streamlines our product development and launch processes in Monday.com. This role is essential for ensuring timely execution across multiple…
Added 10 mins ago
GL
Senior IT Security Advisor, Product Security
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Mississauga, ON
- Full-time
Champion Secure Software Development Lifecycle (SSDLC) practices, including secure coding standards, shift-left security, automated testing, and CI/CD integration.

First Canadian Financial Group

Group, Administrator III

Edmonton, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Bring What You Know. Help Build What's Next.

First Canadian Group Benefits is growing nationally, and we're investing in the people, technology and capabilities that will support our next stage of growth.

A division of an established Canadian financial services organization, we have the stability and resources behind us to build for the future while remaining small enough that talented people can have a meaningful influence on where we're going.

Our employees work directly with senior Group Benefits leaders, including our President and Vice President. Ideas move quickly, expertise is valued and you'll have the opportunity to see the impact of your work.

We're looking for people who want more than a narrowly defined role. People who can get into the details, solve problems and understand the operation while also stepping back, thinking strategically and asking how we can make it better.

If you've built your Group Benefits expertise and are ready to use it to help build what's next, this could be the opportunity you've been looking for.

What We Offer

Vacation and Earned Time Off program
Group Retirement Savings Plan with employer match
Employee benefits plus Health & Wellness Spending Account
Educational assistance and career development
One-hour early finish on Fridays
Employee Assistance Program and employee discount programs
On-site gym
5% bilingualism premium for qualified professional-level French bilingualism, where applicable

Why This Opportunity is Different

You've built your expertise. Put it to work.

We're looking for more than someone who knows how to perform the role. We want someone who understands the business well enough to help us improve it.

Bring the knowledge you've developed throughout your career - the practices that work, the processes that don't and the ideas you've wanted to implement - and help us build an even stronger experience for our clients.

What You’ll Influence

How complex Group Benefits administration is handled and standardized.
Improvements to workflows, technology and administrative practices.
Client service processes and the overall experience we provide to plan sponsors and members.
Identification of operational gaps and opportunities to improve efficiency.
Best practices and knowledge development across the Administration team.

Growth creates opportunity

As our business has grown, employees have had opportunities to expand their responsibilities and move into leadership positions. We're continuing to build the capabilities and leadership structure our future business will require.

Where you'll work

Our Group Benefits team works together in-office in Edmonton. We believe the stage we're at as a growing business benefits from close collaboration, immediate access to leaders and the ability to solve problems together.

What You'll Do

Essential Responsibilities:

Assist the Manager, Group Administration with the conversion and transition of groups and members from current administration platform to new platform.
Work closely with the internal sales team and clients on new implementations, including coordination and setup of group benefit plans.
Effectively uses a Customer Relationship Management system to track and respond to written and telephone inquiries from plan administrators and clients within established service standards.
Investigate, research and resolve client issues, ensuring timely and accurate solutions.
Work closely with Business Analyst(s) to provide feedback on the user experience on system features and enhancements.
Provide recommendations for resolving problems and suggest improvements to processes.
Other duties as assigned.

Qualifications

Bachelor’s degree in Business Administration, a related field is preferred but equivalent work experience or alternative education may be considered in lieu of a degree.
5+ years in Group Benefits administration, claims or a related field is required.
Proficiency in using software and technology platforms is required.
Intermediate skill with Microsoft Office (Word/Excel) including proven ability working with spreadsheets, databases, and other applications is preferred.
Strong customer service skills with experience handling client interactions professionally and efficiently is required.
Fluent in English with proven competencies in verbal and written communication is required.
Fluent in French with proven competencies in verbal and written communication is asset.
Successful completion of a criminal and education background checks and employer reference and verification before employment is required.

Check out our company page for all the information on why we believe First Canadian is an employer of choice!

Thank you for considering our organization.

We are an equal opportunities employer and welcome applications from all suitably qualified persons. Accommodations are available upon request.

Apply About employer

More about this job

Responsibilities

Support the conversion of groups and members to a new administration platform and coordinate the setup of new group benefit plans with clients and the internal sales team. Respond to client inquiries, investigate and resolve issues, provide feedback on system features, and recommend improvements to administrative processes.

Requirements

Requires at least five years of experience in Group Benefits administration, claims, or a related field, along with strong customer service and communication skills and proficiency with software and technology platforms. A bachelor's degree in Business Administration or a related field is preferred, while equivalent experience or alternative education may be considered; Microsoft Office skills are preferred, and French fluency is an asset.

Skills

Group Benefits Administration
Client Service
Client Issue Resolution
Group Plan Implementation
Platform Conversion
Process Improvement
Workflow Improvement
Microsoft Office
Microsoft Word
Microsoft Excel
Spreadsheet Management
Database Management
Written Communication
Verbal Communication
French Language

Benefits

Vacation and Earned Time Off
Group Retirement Savings Plan with Employer Match
Employee Benefits
Health and Wellness Spending Account
Educational Assistance and Career Development
Early Finish on Fridays
Employee Assistance Program
Employee Discount Programs
On-Site Gym
Bilingualism Premium

Visa sponsorship

Not detected in the job text

Keywords

Group Benefits
Benefits Administration
Claims
Group Plan Implementation
Platform Conversion
Plan Sponsors
Plan Administrators
Client Service
Client Inquiries
Issue Resolution
Business Analysis
User Experience
System Features
System Enhancements
Process Improvement
Workflow Standardization
Operational Efficiency
Microsoft Office
Microsoft Word
Microsoft Excel
Spreadsheets
Databases
Business Administration
Written Communication
Verbal Communication
French
Insurance

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