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Added 9 mins ago
TG
Project Manager (12 Months Contract)
TMX Group
Toronto, ON
- $100 to $120 CAD / hour
- Full-time
Define the scope of the project in collaboration with senior management and identify the key drivers and measurements which will be used to evaluate the project upon completion
Added 9 mins ago
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Executive Assistant I
TD
Toronto, ON
- Full-time
Own and maintain calendar management for multiple leaders (Vice Presidents, Senior Vice Presidents and Assistant Vice Presidents; may include their respective teams) and troubleshoot…
Added 9 mins ago
Manager of Youth Hub Programs
360°kids
Richmond Hill, ON
…judgment and initiative in managing communication with the Senior Manager of Housing Programs, relevant Ministries, governing bodies, and other key interested…
Added 9 mins ago
HR and Recruitment Coordinator
ISL Engineering & Landservices
Calgary, AB · Edmonton, AB
Screen incoming applications against role requirements and flag strong candidates
Added 9 mins ago
MG
Financial Controller
M Group of Companies
ON · Barrie, Ontario
- Full-time
…receivable, budgeting, and financial analysis. Working closely with senior leadership and internal teams, the Financial Controller will play an important role in supporting business…
Added 9 mins ago
Associate Dean, Research & Collections, Library
University of Saskatchewan
Saskatoon, SK
This position serves as a member of the Library’s senior leadership team, working in close collaboration to advise the dean and advance the Library’s goals. Helping to shape a positive and…
Added 9 mins ago
Associate Dean, Academic Engagement, Library
University of Saskatchewan
Saskatoon, SK
…Saskatchewan. This position serves as a member of the Library’s senior leadership team, working in close collaboration to advise the dean and advance the Library’s goals. Helping to shape a…
Added 9 mins ago
K
Manager, Supply Chain Transformation
KPMG
Montreal, QC
- Full-time
Advise senior executives on their planning challenges, transformation priorities, governance models, and opportunities for performance improvement.
Added 9 mins ago
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Senior Consultant, Procurement Transformation
KPMG
Montreal, QC
- Full-time
We are looking for a senior analytical consultant who is versatile and results-oriented to join our Supply Chain Transformation team.
Added 10 mins ago
UO
Experienced Structural Analysis Engineer
University of Alaska Fairbanks Petroleum Engineering
Engineer, BC
- Full-time
Prepare cost and schedule estimates, track performance measures, and communicate progress to ensure alignment with customer and senior management expectations.
Added 10 mins ago
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Vice President, Operations
Safehaven
Toronto, ON
- Full-time
…facilities management, strategy and system innovation. As the senior operations leader, the Vice President, Operations is accountable for driving operational excellence across both clinical…
Added 24 mins ago
M
Senior Manager, Commercial Management – Ontario Line
Metrolinx
Canada
- Full-time
Our Rapid Transit Commercial Management Office is looking for a Senior Manager, Commercial Management to support Elevated guideway Stations (EGS) Ontario Line subway project. You will lead…
Added 24 mins ago
CH
Senior Building Manager, Portfolio Support & Training
Co-operative Housing Federation BC
Vancouver, BC
- Full-time
Community Land Trust (CLT) is a social purpose real estate developer focused on creating inclusive communities that people are proud to call home. Established in 2015 and part of the CHF BC…
Added 24 mins ago
CA
Senior Marketing & Communications Advisor
Condominium Authority of Ontario
Toronto, ON
- Full-time
We thank everyone for their interest in joining our dynamic team, but due to the high volume of applications received only those qualified will be contacted.
Added 24 mins ago
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Associate or Vice President, Global Markets
BMO
Montreal, QC · HO
- Full-time
Assist senior staff in the research and resolution of administrative/operational issues
Added 24 mins ago
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Operations Product Manager Co-Op
Kabam
Vancouver, BC
- Internship
Organize and maintain market data and key metrics in Google Sheets, providing raw data and supporting materials for senior stakeholder review.
Added 25 mins ago
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Full Stack Engineer
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Toronto, ON · Waterloo, ON
- Full-time
As a Full Stack Engineer, you will build and maintain applications that customers and advisors rely on. Working alongside an experienced team, you will contribute across the full technology…
Added 25 mins ago
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Cyber Security Analyst
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Calgary, AB
- Full-time
Respond to computer security incidents by collecting, analyzing and preserving digital evidence. Support the response to critical security incidents under the direction of more senior staff.
Added 25 mins ago
HP
Lead Mechanical Engineer
HOCS Projects
Calgary, AB
- Full-time
HOCS Projects is seeking a Senior Mechanical Engineer to lead the successful delivery of mechanical engineering scopes within multi-disciplinary projects across the energy sector. This role…
Added 40 mins ago
Senior Advisor, Community Relations (Trois-Rivières)
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Trois-Rivières, QC
Are you looking to take on a challenging and high-impact role? We are seeking a Senior Advisor, Community Relations. This position, based in Trois-Rivières, requires travel within the…
Added 40 mins ago
BT
Senior Software Developer
Botpress Technologies Inc.
Remote, Canada
- Full-time
- Remote
As a Senior Software Developer at Botpress, you’ll be at the forefront of developing innovative solutions that drive the future of conversational AI. As a senior member of the engineering…
Added 40 mins ago
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Senior Software Engineer (AI & Full Stack)
Fable
Remote, Canada
- $130,000 to $150,000 CAD / year
- Full-time
- Remote
Fable is looking for a highly motivated Senior Software Engineer with deep backend expertise, strong full-stack development skills, and hands-on experience building AI-powered applications…
Added 40 mins ago
E
Personal Support Worker (PSW) - Casual - Extendicare Scarborough
Extendicare
Toronto, ON · LTC - Scarborough (Lawrence Ave.)
- Part-time
We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses.…
Added 40 mins ago
E
Registered Practical Nurse (RPN) - Casual - Extendicare Scarborough
Extendicare
Toronto, ON · LTC - Scarborough (Lawrence Ave.)
- Part-time
…throughout Canada. Through our network of over 115 operated senior care and living centres, as well as our home health care operations, we are committed to delivering care throughout the…
Added 40 mins ago
08 - Operations Engineering Specialist
Celestica International LP
Toronto, ON
Senior commodity engineer with extensive experience in managing electronic component quality. Applicant must have experience working directly with suppliers to drive quality improvement…

First Canadian Financial Group

Group, Administrator III

Edmonton, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Bring What You Know. Help Build What's Next.

First Canadian Group Benefits is growing nationally, and we're investing in the people, technology and capabilities that will support our next stage of growth.

A division of an established Canadian financial services organization, we have the stability and resources behind us to build for the future while remaining small enough that talented people can have a meaningful influence on where we're going.

Our employees work directly with senior Group Benefits leaders, including our President and Vice President. Ideas move quickly, expertise is valued and you'll have the opportunity to see the impact of your work.

We're looking for people who want more than a narrowly defined role. People who can get into the details, solve problems and understand the operation while also stepping back, thinking strategically and asking how we can make it better.

If you've built your Group Benefits expertise and are ready to use it to help build what's next, this could be the opportunity you've been looking for.

What We Offer

Vacation and Earned Time Off program
Group Retirement Savings Plan with employer match
Employee benefits plus Health & Wellness Spending Account
Educational assistance and career development
One-hour early finish on Fridays
Employee Assistance Program and employee discount programs
On-site gym
5% bilingualism premium for qualified professional-level French bilingualism, where applicable

Why This Opportunity is Different

You've built your expertise. Put it to work.

We're looking for more than someone who knows how to perform the role. We want someone who understands the business well enough to help us improve it.

Bring the knowledge you've developed throughout your career - the practices that work, the processes that don't and the ideas you've wanted to implement - and help us build an even stronger experience for our clients.

What You’ll Influence

How complex Group Benefits administration is handled and standardized.
Improvements to workflows, technology and administrative practices.
Client service processes and the overall experience we provide to plan sponsors and members.
Identification of operational gaps and opportunities to improve efficiency.
Best practices and knowledge development across the Administration team.

Growth creates opportunity

As our business has grown, employees have had opportunities to expand their responsibilities and move into leadership positions. We're continuing to build the capabilities and leadership structure our future business will require.

Where you'll work

Our Group Benefits team works together in-office in Edmonton. We believe the stage we're at as a growing business benefits from close collaboration, immediate access to leaders and the ability to solve problems together.

What You'll Do

Essential Responsibilities:

Assist the Manager, Group Administration with the conversion and transition of groups and members from current administration platform to new platform.
Work closely with the internal sales team and clients on new implementations, including coordination and setup of group benefit plans.
Effectively uses a Customer Relationship Management system to track and respond to written and telephone inquiries from plan administrators and clients within established service standards.
Investigate, research and resolve client issues, ensuring timely and accurate solutions.
Work closely with Business Analyst(s) to provide feedback on the user experience on system features and enhancements.
Provide recommendations for resolving problems and suggest improvements to processes.
Other duties as assigned.

Qualifications

Bachelor’s degree in Business Administration, a related field is preferred but equivalent work experience or alternative education may be considered in lieu of a degree.
5+ years in Group Benefits administration, claims or a related field is required.
Proficiency in using software and technology platforms is required.
Intermediate skill with Microsoft Office (Word/Excel) including proven ability working with spreadsheets, databases, and other applications is preferred.
Strong customer service skills with experience handling client interactions professionally and efficiently is required.
Fluent in English with proven competencies in verbal and written communication is required.
Fluent in French with proven competencies in verbal and written communication is asset.
Successful completion of a criminal and education background checks and employer reference and verification before employment is required.

Check out our company page for all the information on why we believe First Canadian is an employer of choice!

Thank you for considering our organization.

We are an equal opportunities employer and welcome applications from all suitably qualified persons. Accommodations are available upon request.

Apply About employer

More about this job

Responsibilities

Support the conversion of groups and members to a new administration platform and coordinate the setup of new group benefit plans with clients and the internal sales team. Respond to client inquiries, investigate and resolve issues, provide feedback on system features, and recommend improvements to administrative processes.

Requirements

Requires at least five years of experience in Group Benefits administration, claims, or a related field, along with strong customer service and communication skills and proficiency with software and technology platforms. A bachelor's degree in Business Administration or a related field is preferred, while equivalent experience or alternative education may be considered; Microsoft Office skills are preferred, and French fluency is an asset.

Skills

Group Benefits Administration
Client Service
Client Issue Resolution
Group Plan Implementation
Platform Conversion
Process Improvement
Workflow Improvement
Microsoft Office
Microsoft Word
Microsoft Excel
Spreadsheet Management
Database Management
Written Communication
Verbal Communication
French Language

Benefits

Vacation and Earned Time Off
Group Retirement Savings Plan with Employer Match
Employee Benefits
Health and Wellness Spending Account
Educational Assistance and Career Development
Early Finish on Fridays
Employee Assistance Program
Employee Discount Programs
On-Site Gym
Bilingualism Premium

Visa sponsorship

Not detected in the job text

Keywords

Group Benefits
Benefits Administration
Claims
Group Plan Implementation
Platform Conversion
Plan Sponsors
Plan Administrators
Client Service
Client Inquiries
Issue Resolution
Business Analysis
User Experience
System Features
System Enhancements
Process Improvement
Workflow Standardization
Operational Efficiency
Microsoft Office
Microsoft Word
Microsoft Excel
Spreadsheets
Databases
Business Administration
Written Communication
Verbal Communication
French
Insurance

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