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Added 14 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Burnaby, BC
- Part-time
A physician joining us does not need to begin by establishing an entirely new clinic or creating every administrative process from the ground up.
Added 29 mins ago
CH
Manager of Clinical Services - Berwick, NS
CBI Health
NS · Berwick, NS
- Full-time
CBI Health is seeking a professional with strong leadership skills to fill the role of Manager of Clinical Services. A unique role to our interdisciplinary settings, the Manager of Clinical…
Added 43 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Mission, BC
- Full-time
Collaborate with specialists, pharmacists and administrative staff
Added 43 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Mission, BC
- Full-time
Collaborate with specialists, pharmacists and administrative staff
Added 43 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Burnaby, BC
- Full-time
administrative burden of opening a clinic independently.
Added 43 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Mission, BC
- Full-time
Collaborate with specialists, pharmacists and administrative staff
Added 43 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Mission, BC
- Full-time
Collaborate with specialists, pharmacists and administrative staff
Added 43 mins ago
TC
Executive Director, The Clarice Smith Performing Arts Center
The Clarice Smith Performing Arts Center
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
…Clarice. All presentations and events are supported by the administrative, production management, and technical staff of The…
Added 44 mins ago
Pharmacy Assistant II - PT
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Calgary, AB
…expectations. We are looking for friendly, knowledgeable, and professional individuals to join our team who will make meeting the health needs of our patients their top…
Added 1 hour ago
HM
Family Practitioner/General Practitioner
Health Match BC
Chilliwack, BC
- Full-time
…medical community and offering opportunities for teaching and professional growth. Whether you're drawn by the lifestyle, the collegial atmosphere, or the chance to make a meaningful…
Added 1 hour ago
HM
Internal Medicine
Health Match BC
Mission, BC
- Full-time
Other Benefits/Incentives Flexible scheduling. Established referral base. Modern fully equipped clinics. Experienced administrative and billing support. Electronic Medical Record (EMR)…
Added 1 hour ago
HM
Psychiatry
Health Match BC
Mission, BC
- Full-time
Other Benefits/Incentives Modern EMR system, administrative support, multidisciplinary team environment, virtual consultation capability, professional development opportunities.
Added 1 hour ago
HM
Hospitalist
Health Match BC
Burnaby, BC
- Full-time
Applicants should have a desire and ability to work collaboratively with all members of the inter-professional team, including other physicians, Nurses, and Allied Health staff. The…
Added 1 hour ago
SD
Pharmacy Assistant, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Ottawa, ON
- Full-time
Assist in prescription preparation to company's standards and professional services
Added 1 hour ago
Family Enrichment Worker
Catholic Social Services
Lloydminster, AB
Communicates effectively and respectfully in a professional manner with clients, both verbally and in writing. Actively listens to clients to understand their needs while being aware of and…
Added 2 hours ago
SD
Pharmacy Assistant, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Langley (District), BC
- Part-time
Assist in prescription preparation to company's standards and professional services
Added 2 hours ago
RM
Supervisor, Centralized Scheduling
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Conduct root-cause analysis and develop practical, sustainable solutions to reduce rework, administrative burden, and recurring issues.
Added 2 hours ago
SM
Unit Assistant, Emergency
Stevenson Memorial Hospital
Alliston, ON
- Internship
As part of our mandatory screening process, SMH will require professional references, verification of academic training and professional accreditation along with a current vulnerable sector…
Added 2 hours ago
S
Expansion Account Executive
SurveyMonkey
Remote, Canada
- $56,312.5 to $66,250 CAD / year
- Full-time
- Remote
2+ years of full-cycle B2B sales experience, with a proven track record of meeting or exceeding quotas in a SaaS or professional services environment.
Added 2 hours ago
CH
Occupational Therapist - Peterborough
CBI Home Health
Faraday, ON · Peterborough, ON · ON · Havelock, ON · Apsley, ON
- Part-time
Professional Standing: You are a registered member in good standing with the College of Occupational Therapists of Ontario.
Added 2 hours ago
CH
Occupational Therapist - Newmarket / Bradford
CBI Home Health
Aurora, ON · Holland Landing, ON · Newmarket, ON
- Part-time
Professional Standing: You are a registered member in good standing with the College of Occupational Therapists of Ontario.
Added 2 hours ago
CH
Occupational Therapist - Toronto
CBI Home Health
Toronto, ON
- Part-time
Professional Standing: You are a registered member in good standing with the College of Occupational Therapists of Ontario.
Added 2 hours ago
CH
Occupational Therapist - Orangeville, Shelburne
CBI Home Health
Orangeville, ON
- Part-time
Professional Standing: You are a registered member in good standing with the College of Occupational Therapists of Ontario.
Added 2 hours ago
CH
Occupational Therapist - Chatham - Kent
CBI Home Health
Chatham-Kent, ON · London, ON
- Part-time
Professional Standing: You are a registered member in good standing with the College of Occupational Therapists of Ontario.
Added 2 hours ago
CH
Occupational Therapist - Huron Perth
CBI Home Health
Canada
- Part-time
Professional Standing: You are a registered member in good standing with the College of Occupational Therapists of Ontario.

First Canadian Financial Group

Group Benefits Administrator

Edmonton, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 1, 2026

Original job description

Bring What You Know. Help Build What's Next.

First Canadian Group Benefits is growing nationally, and we're investing in the people, technology and capabilities that will support our next stage of growth.

A division of an established Canadian financial services organization, we have the stability and resources behind us to build for the future while remaining small enough that talented people can have a meaningful influence on where we're going.

Our employees work directly with senior Group Benefits leaders, including our President and Vice President. Ideas move quickly, expertise is valued and you'll have the opportunity to see the impact of your work.

We're looking for people who want more than a narrowly defined role. People who can get into the details, solve problems and understand the operation while also stepping back, thinking strategically and asking how we can make it better.

If you've built your Group Benefits expertise and are ready to use it to help build what's next, this could be the opportunity you've been looking for.

What We Offer

Vacation and Earned Time Off program
Group Retirement Savings Plan with employer match
Employee benefits plus Health & Wellness Spending Account
Educational assistance and career development
One-hour early finish on Fridays
Employee Assistance Program and employee discount programs
On-site gym
5% bilingualism premium for qualified professional-level French bilingualism, where applicable

Why This Opportunity is Different

Learn more. See more. Grow faster.

In a larger organization, your role may expose you to one part of the Group Benefits lifecycle. At First Canadian, you'll have the opportunity to understand how the pieces connect, work closely with experienced leaders and contribute to a growing national business.

As the business grows, so can the scope of your experience.

Where You Can Make An Impact

Administration processes and workflows that support our clients and members.
Improvements to our Group Administration platform and user experience.
Opportunities to reduce manual processes and make administration more efficient.
How client and member needs are translated into operational improvements.
Procedures and best practices as our Administration function continues to grow.

Growth creates opportunity

As our business has grown, employees have had opportunities to expand their responsibilities and move into leadership positions. We're continuing to build the capabilities and leadership structure our future business will require.

Where you'll work

Our Group Benefits team works together in-office in Edmonton. We believe the stage we're at as a growing business benefits from close collaboration, immediate access to leaders and the ability to solve problems together.

What You'll Do

Essential Responsibilities:

Assist the Manager, Group Administration with the conversion and transition of groups and members from current administration platform to new platform.
Work closely with the internal sales team and clients on new implementations, including coordination and setup of group benefit plans.
Effectively uses a Customer Relationship Management system to track and respond to written and telephone inquiries from plan administrators and clients within established service standards.
Investigate, research and resolve client issues, ensuring timely and accurate solutions.
Work closely with Business Analyst(s) to provide feedback on the user experience on system features and enhancements.
Provide recommendations for resolving problems and suggest improvements to processes.
Other duties as assigned.

Qualifications

Bachelor’s degree in Business Administration, a related field is preferred but equivalent work experience or alternative education may be considered in lieu of a degree.
0 of 2 years in Group Benefits administration, claims or a related field is required.
Proficiency in using software and technology platforms is required.
Intermediate skill with Microsoft Office (Word/Excel) including proven ability working with spreadsheets, databases, and other applications is preferred.
Strong customer service skills with experience handling client interactions professionally and efficiently is required.
Fluent in French and English with proven competencies in verbal and written communication is required.
Successful completion of a criminal and education background checks and employer reference and verification before employment is required.

Check out our company page for all the information on why we believe First Canadian is an employer of choice!

Thank you for considering our organization.

We are an equal opportunities employer and welcome applications from all suitably qualified persons. Accommodations are available upon request.

Apply About employer

More about this job

Responsibilities

Support the conversion of groups and members to a new administration platform and coordinate new group benefit plan implementations with internal sales teams and clients. Respond to client and plan administrator inquiries, resolve issues, provide feedback on system features, and recommend improvements to administrative processes.

Requirements

The role requires 0–2 years of experience in Group Benefits administration, claims, or a related field, proficiency with software platforms, strong customer service skills, and fluency in written and spoken French and English. A bachelor’s degree in Business Administration or a related field is preferred, though equivalent experience or alternative education may be considered; intermediate Microsoft Office skills are also preferred.

Skills

Group Benefits Administration
Group Plan Implementation
Platform Conversion and Transition
Customer Service
Client Communication
Issue Investigation and Resolution
Process Improvement
Workflow Administration
User Experience Feedback
Microsoft Word
Microsoft Excel
Spreadsheet and Database Skills
Written Communication
Verbal Communication
French-English Bilingualism

Benefits

Vacation and Earned Time Off
Group Retirement Savings Plan With Employer Match
Employee Benefits
Health and Wellness Spending Account
Educational Assistance and Career Development
Early Finish on Fridays
Employee Assistance Program
Employee Discount Programs
On-Site Gym
Bilingualism Premium

Visa sponsorship

Not detected in the job text

Keywords

Group Benefits
Group Benefits Administration
Insurance
Group Administration
Group Benefit Plans
Plan Administrators
Client Service
CRM
Platform Conversion
Platform Transition
Plan Implementation
Client Inquiries
Issue Resolution
Process Improvement
Administrative Workflows
Business Analysis
User Experience
System Features
System Enhancements
Microsoft Office
Microsoft Word
Microsoft Excel
Spreadsheets
Databases
French
English

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