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Added 12 mins ago
LC
Health Department Manager
Loblaw Companies Limited
Penticton, BC
- Full-time
Ensure the department meets or exceeds sales and profitability goals
Added 12 mins ago
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Senior Credit Officer
BMO
Montreal, QC · HO
- Full-time
Leads the development of the communication strategy focusing on positively influencing or changing behaviour.
Added 12 mins ago
OM
Senior Manager, Financial Literacy Program Design & Delivery
Ontario Medical Association
Toronto, ON
- Full-time
The Senior Manager, Strategy Portfolio Office, is responsible for leading the design, development, and delivery of a comprehensive financial literacy program for members. The role…
Added 12 mins ago
G
Key Account Manager
Greenhouse
Toronto, ON
- Full-time
…we need a competitive, positive, results-driven Key Account Manager to keep that momentum going. You'll own a defined portfolio of Canadian grocery accounts, spanning national, regional,…
Added 12 mins ago
L
5754 - Seasonal Sales Help
Lids
Fredericton, NB
- Temporary
…personal style. Working in our retail stores requires our retail sales team to provide each and every customer with the energy for an exceptional Lids experience, maintain our meticulous…
Added 12 mins ago
J
Enterprise Account Manager
JAGGAER
Canada
- Full-time
About the role as an Enterprise Account Manager at Jaggaer, you will grow revenue within a portfolio of large enterprise accounts by understanding each customer's strategic objectives,…
Added 12 mins ago
WC
Manager, Software (Embedded & Digital Products)
Wabtec Corporation
London, ON
- Full-time
As the Manager, Software (Embedded & Digital Products), you will report to the Manager, Engineering & Products and lead a multidisciplinary software organization responsible for embedded…
Added 12 mins ago
IG
Bilingual Customer Excellence Associate
IMCD Group
Brampton, ON
- Full-time
…You will actively seek continuous improvement, including self-development, prioritize and manage time effectively to meet customer expectations and deadlines, and demonstrate effective and…
Added 12 mins ago
PA
Used Car Sales Manager (Planet Ford)
Performance Auto Group
Brampton, ON
- Full-time
Assist the General Sales Manager and General Manager in the planning and forecasting of goals and objectives for the department and strive to meet them, as well as the development and…
Added 27 mins ago
RG
Design Studio Manage
Regional Group
Ottawa, ON · Nepean, Ontario
- Full-time
eQ Homes is looking for a Design Studio Manager leads the Design Studio team, ensuring an exceptional customer experience while driving operational excellence and profitability. This role…
Added 27 mins ago
S&
Planner, Demand Planning
Silk & Snow
Toronto, ON
- Full-time
Silk & Snow is seeking an analytical Planner, Demand Planning to join our Demand Planning team reporting to the Manager, Demand Planning. In this role, you will be responsible for owning…
Added 27 mins ago
Product Builder
Branch
Toronto, ON
…at a high-growth ecommerce startup, combined with software development skills to bring ideas to life. This might mean you’re a product manager who loves to actually build what you’ve…
Added 27 mins ago
M
Senior Manager, Marketing, Canada & LATAM
Magnite
Toronto, ON · Canada - Toronto
- Full-time
As Marketing Manager, Canada & LATAM, you will be a key marketing partner to Magnite’s growing commercial teams across Canada and Latin America. Reporting to the VP, International…
Added 27 mins ago
WG
General Manager - Farm
Westbow Group of Companies
Victoria, BC
- Full-time
The General Manager is responsible for the overall performance of Farm to Garden Organics. This role leads the business by balancing financial performance, operational excellence, business…
Added 27 mins ago
T
Customer Experience Associate
TD
Yorkton, SK
- Part-time
…skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety…
Added 27 mins ago
T
PIA Client Service Associate (12M STA)
TD
Whitby, ON
- Full-time
…skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety…
Added 27 mins ago
T
Personal Banking Associate
TD
Sault Ste. Marie, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 27 mins ago
T
Customer Experience Associate
TD
Renfrew, ON
- Part-time
…skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety…
Added 27 mins ago
T
Business Banking Associate
TD
Toronto, ON
- Full-time
…moving up to become an Analyst on a team with a Relationship Manager or as a standalone Account Manager. Your future career path in TD Commercial Banking can include a variety of…
Added 27 mins ago
D
Manager, Tax Management, Investment Products
Desjardins
Montreal, QC · Complexe Desjardins Montréal
- Full-time
As Tax Management, Investment Products Manager, your role involves using your ability to make quality decisions and build effective teams to manage a large subset of sales or operations…
Added 27 mins ago
Future Field Leader Trainee
UFA Co-operative Ltd.
Airdrie, AB · Edmonton, AB · Lethbridge, AB · AB · Red Deer County, AB
…future leadership opportunities, including Assistant Store Manager, Yard Manager, and other field leadership roles. Placement into a specific position is not guaranteed and will depend on…
Added 27 mins ago
C
Strategic Partnerships Manager Co-op
CIBC
Toronto, ON
- Full-time
…offerings and create better experiences for our clients. As a Manager, Cards Partnerships, you'll support the development and execution of partnership strategies that drive client…
Added 42 mins ago
H&
PDI Technician
Harvey & Company Ltd - Corner Brook
Corner Brook, NL
- Full-time
Identify warranty or quality issues and report them to the Service Manager.
Added 42 mins ago
M
Business Development Associate
Manulife
Montreal, QC
- Full-time
…wholesaling team alongside a District Vice President and a Business Development Manager. Your mission? Help drive sales growth and build strong advisor…
Added 42 mins ago
K
Technical Solutions Manager (Network Solutions Architect)
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Regina, SK
- Full-time
The Technical Solutions Manager (Network Solutions Architect) is responsible for designing, validating, implementing, and transitioning network technologies and services from project…

First Canadian Financial Group

Group Benefits Administrator

Edmonton, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 31, 2026
Posting language: English
Posted: Oct 1, 2026

Original job description

Bring What You Know. Help Build What's Next.

First Canadian Group Benefits is growing nationally, and we're investing in the people, technology and capabilities that will support our next stage of growth.

A division of an established Canadian financial services organization, we have the stability and resources behind us to build for the future while remaining small enough that talented people can have a meaningful influence on where we're going.

Our employees work directly with senior Group Benefits leaders, including our President and Vice President. Ideas move quickly, expertise is valued and you'll have the opportunity to see the impact of your work.

We're looking for people who want more than a narrowly defined role. People who can get into the details, solve problems and understand the operation while also stepping back, thinking strategically and asking how we can make it better.

If you've built your Group Benefits expertise and are ready to use it to help build what's next, this could be the opportunity you've been looking for.

What We Offer

Vacation and Earned Time Off program
Group Retirement Savings Plan with employer match
Employee benefits plus Health & Wellness Spending Account
Educational assistance and career development
One-hour early finish on Fridays
Employee Assistance Program and employee discount programs
On-site gym
5% bilingualism premium for qualified professional-level French bilingualism, where applicable

Why This Opportunity is Different

Learn more. See more. Grow faster.

In a larger organization, your role may expose you to one part of the Group Benefits lifecycle. At First Canadian, you'll have the opportunity to understand how the pieces connect, work closely with experienced leaders and contribute to a growing national business.

As the business grows, so can the scope of your experience.

Where You Can Make An Impact

Administration processes and workflows that support our clients and members.
Improvements to our Group Administration platform and user experience.
Opportunities to reduce manual processes and make administration more efficient.
How client and member needs are translated into operational improvements.
Procedures and best practices as our Administration function continues to grow.

Growth creates opportunity

As our business has grown, employees have had opportunities to expand their responsibilities and move into leadership positions. We're continuing to build the capabilities and leadership structure our future business will require.

Where you'll work

Our Group Benefits team works together in-office in Edmonton. We believe the stage we're at as a growing business benefits from close collaboration, immediate access to leaders and the ability to solve problems together.

What You'll Do

Essential Responsibilities:

Assist the Manager, Group Administration with the conversion and transition of groups and members from current administration platform to new platform.
Work closely with the internal sales team and clients on new implementations, including coordination and setup of group benefit plans.
Effectively uses a Customer Relationship Management system to track and respond to written and telephone inquiries from plan administrators and clients within established service standards.
Investigate, research and resolve client issues, ensuring timely and accurate solutions.
Work closely with Business Analyst(s) to provide feedback on the user experience on system features and enhancements.
Provide recommendations for resolving problems and suggest improvements to processes.
Other duties as assigned.

Qualifications

Bachelor’s degree in Business Administration, a related field is preferred but equivalent work experience or alternative education may be considered in lieu of a degree.
0 of 2 years in Group Benefits administration, claims or a related field is required.
Proficiency in using software and technology platforms is required.
Intermediate skill with Microsoft Office (Word/Excel) including proven ability working with spreadsheets, databases, and other applications is preferred.
Strong customer service skills with experience handling client interactions professionally and efficiently is required.
Fluent in French and English with proven competencies in verbal and written communication is required.
Successful completion of a criminal and education background checks and employer reference and verification before employment is required.

Check out our company page for all the information on why we believe First Canadian is an employer of choice!

Thank you for considering our organization.

We are an equal opportunities employer and welcome applications from all suitably qualified persons. Accommodations are available upon request.

Apply About employer

More about this job

Responsibilities

Support the conversion of groups and members to a new administration platform and coordinate new group benefit plan implementations with internal sales teams and clients. Respond to client and plan administrator inquiries, resolve issues, provide feedback on system features, and recommend improvements to administrative processes.

Requirements

The role requires 0–2 years of experience in Group Benefits administration, claims, or a related field, proficiency with software platforms, strong customer service skills, and fluency in written and spoken French and English. A bachelor’s degree in Business Administration or a related field is preferred, though equivalent experience or alternative education may be considered; intermediate Microsoft Office skills are also preferred.

Skills

Group Benefits Administration
Group Plan Implementation
Platform Conversion and Transition
Customer Service
Client Communication
Issue Investigation and Resolution
Process Improvement
Workflow Administration
User Experience Feedback
Microsoft Word
Microsoft Excel
Spreadsheet and Database Skills
Written Communication
Verbal Communication
French-English Bilingualism

Benefits

Vacation and Earned Time Off
Group Retirement Savings Plan With Employer Match
Employee Benefits
Health and Wellness Spending Account
Educational Assistance and Career Development
Early Finish on Fridays
Employee Assistance Program
Employee Discount Programs
On-Site Gym
Bilingualism Premium

Visa sponsorship

Not detected in the job text

Keywords

Group Benefits
Group Benefits Administration
Insurance
Group Administration
Group Benefit Plans
Plan Administrators
Client Service
CRM
Platform Conversion
Platform Transition
Plan Implementation
Client Inquiries
Issue Resolution
Process Improvement
Administrative Workflows
Business Analysis
User Experience
System Features
System Enhancements
Microsoft Office
Microsoft Word
Microsoft Excel
Spreadsheets
Databases
French
English

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