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Added 9 mins ago
FS
Manager, Food & Beverage Products
Four Seasons Hotels and Resorts
Toronto, ON · Four Seasons Corporate Headquarters Toronto
- Full-time
The Manager, Food & Beverage (F&B) Products sits within the Finance function and serves as the bridge between F&B operations, Finance, and Technology. The role partners with F&B operations,…
Added 9 mins ago
Project Lead - Nuclear Services
E.S. FOX LIMITED
Pickering, ON
Reporting to the Project Manager, the Project Lead is responsible for supporting the Project Manager with various project-related activities throughout the project lifecycle. The Project…
Added 9 mins ago
NSGEU - WKDHS/SMES - Regional Term Educational Assistant 5.50
Nova Scotia Regional Centres for Education & CSAP
Auburn, NS
Human Services diploma or equivalent post-secondary training and experience in a related human services discipline. Confirmation of your educational qualifications must be included with…
Added 9 mins ago
NSGEU - FDS - Educational Assistant 5.50
Nova Scotia Regional Centres for Education & CSAP
Falmouth, NS
Human Services diploma or equivalent post-secondary training and experience in a related human services discipline. Confirmation of your educational qualifications must be included with…
Added 24 mins ago
MD
District Manager - NR Supervisor
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
The Division of Ecological and Water Resources is seeking to hire one (1) Full-time permanent District Manager position located in St. Paul, Minnesota. This position will direct, manage,…
Added 24 mins ago
UO
Residence Life Coordinator
University of Waterloo
Waterloo, ON
- Full-time
Builds rapport with students within case management portfolio and supports students in connecting to on-campus and/or off-campus resources.
Added 24 mins ago
HS
Plant Manager
Hela Spice
Uxbridge, ON
- Full-time
Address employee performance, attendance and workplace conduct issues in collaboration with Human Resources.
Added 24 mins ago
PG
Media Planner, Media Planning
Publicis Groupe Holdings B.V
Toronto, ON
- Full-time
As a Planner at Zenith, your role is to develop media plans that deliver on client objectives, while ensuring that human insights drive business outcomes. You will be responsible for the…
Added 39 mins ago
HX
Sales Specialist, 10XTO Athletic Club
Hotel X Toronto, A Destination by Hyatt Hotel
Toronto, ON
- Full-time
…hiring process. If you have special requirements, please advise Human Resources during the recruitment and selection…
Added 54 mins ago
EC
Registered Nurse (RN) Temp PT
EHN Canada
Toronto, ON
- $42.14 to $49.06 CAD / hour
- Temporary
EHN Canada is an employment equity employer. If you should require accommodation during the interview process, please contact Human Resources.
Added 54 mins ago
EC
Registered Practical Nurse (RPN) Temp FT
EHN Canada
Toronto, ON
- $29.87 to $34.14 CAD / hour
- Temporary
EHN Canada is an employment equity employer. If you should require accommodation during the interview process, please contact Human Resources.
Added 54 mins ago
NA
Payroll Manager
Novus Automotive
ON · Regional Municipality of Durham, ON
- Full-time
Role Description The Payroll Manager is a full-time, on-site role based in the Regional Municipality of Durham, ON. This position is responsible for overseeing end-to-end payroll processing…
Added 54 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Tsawwassen, BC
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 54 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Sarnia, ON
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 54 mins ago
Administrative Assistant
Talent Acquisition - Achev
Mississauga, ON
Reporting to: Manager, Career & Newcomer Services
Added 54 mins ago
PA
Part-Time Front Desk Administrator (Precision Honda)
Performance Auto Group
ON · Mississauga, ON
- Part-time
Human Resources or Recruitment experience is considered an asset.
Added 1 hour ago
Project Lead - Nuclear Services
E.S. FOX LIMITED
Tiverton, ON
Reporting to the Project Manager, the Project Lead is responsible for supporting the Project Manager with various project-related activities throughout the project lifecycle. The Project…
Added 1 hour ago
Registered Nurse (N2) - Obstetrics, Gynecology and Neonatology Resource Team
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital, the Registered…
Added 1 hour ago
AH
Sr. Human Resource Generalist
ATS Healthcare (Canada)
Vaughan, ON
- Temporary
SUMMARY: The Senior Human Resources Generalist is responsible for delivering strategic and operational HR support across the employee lifecycle, including talent acquisition, employee…
Added 2 hours ago
CO
Manager, Health And Safety
Commissionaires Ottawa
Ottawa, ON · Greater Ottawa Metropolitan Area
- Full-time
Undergraduate degree in Occupational Health & Safety, Human Resources, Health Sciences, Industrial Hygiene, Public Administration, or a related field
Added 2 hours ago
Health Services Manager - Primary Health Care
Nova Scotia Health and IWK Health
Sydney, NS
The Primary Health Care Manager is responsible for the leadership, development, implementation, operation, and evaluation of person-centered community based, primary health care programs…
Added 2 hours ago
FC
Manager, Group Administration
First Canadian Financial Group
Edmonton, AB
- Full-time
Bachelor's degree in Business Administration, Human Resources or equivalent.
Added 2 hours ago
Clinical Administrative Assistant - CAA0526
Hearing and Speech Nova Scotia
Antigonish, NS
A Province-wide support network of professional colleagues, clinical resources, and coordinated clinical services
Added 3 hours ago
TC
HR Advisor, Permanent Full time
The Corporation of UCLG
Athens, ON
- Full-time
Completion of a three or four year post-secondary education in business administration, human resources, occupational health and safety or other related field or an equivalency in years of…
Added 4 hours ago
RM
Manager
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
The Unit Manager reports to the Director of Medicine, ICU, Respiratory and Post Acute Care. They promote, facilitate, and manage the unit environment in such a way that patients receive…

First Canadian Financial Group

Manager, Group Administration

Edmonton, AB, T5K 0J8, Canada

Full-time

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Job details

Job type: Full-time
Experience: 5–10 years of group benefits administration experience, with comprehensive knowledge of plan setup, member administration and industry best practices.
Posting language: English
Posted: Nov 3, 2026

Original job description

Bring What You Know. Help Build What's Next.

First Canadian Group Benefits is growing nationally, and we're investing in the people, technology and capabilities that will support our next stage of growth.

A division of an established Canadian financial services organization, we have the stability and resources behind us to build for the future while remaining small enough that talented people can have a meaningful influence on where we're going.

Our employees work directly with senior Group Benefits leaders, including our President and Vice President. Ideas move quickly, expertise is valued and you'll have the opportunity to see the impact of your work.

We're looking for people who want more than a narrowly defined role. People who can get into the details, solve problems and understand the operation while also stepping back, thinking strategically and asking how we can make it better.

If you've built your Group Benefits expertise and are ready to use it to help build what's next, this could be the opportunity you've been looking for.

What We Offer

Vacation and Earned Time Off program
Group Retirement Savings Plan with employer match
Employee benefits plus Health & Wellness Spending Account
Educational assistance and career development
One-hour early finish on Fridays
Employee Assistance Program and employee discount programs
On-site gym
5% bilingualism premium for qualified professional-level French bilingualism, where applicable

Why This Opportunity is Different

Don't just lead the function. Help build it.

This isn't a role where you'll simply inherit an established playbook and manage against it.

You'll lead people and operations, but you'll also have the opportunity to influence how the function evolves - including processes, workflows, technology, service delivery, team capability and client experience.

You'll work directly with the Vice President, Claims & Administration and the President of Group Benefits, bringing your expertise into discussions about both today's operation and tomorrow's business.

We're looking for a leader who is equally comfortable coaching an employee, digging into an operational issue and stepping back to determine what needs to change strategically.

What You’ll Build

The future direction and operating model of Group Benefits Administration.
Continued evolution of our Group Administration platform.
Administration processes, workflows, standards and service delivery.
How we scale the function while maintaining a strong client and member experience.
Team structure, capability and development.
Who we hire as the function scales: role design, selection and the capabilities we need to add.
How we train and onboard new administrators, and how knowledge is shared as the team grows.
Opportunities to automate, simplify and improve administrative work.
Capacity planning and service levels: how we forecast workload, staff to it and hold turnaround commitments as volumes grow.
Data quality, privacy and compliance controls across member and plan sponsor information.
Collaboration between Administration, Claims, Underwriting, Sales and Technology.
Priorities and capabilities required to support future business growth.
Division direction beyond your own function: you'll take part in leadership and strategic planning sessions alongside the President, Vice President, Directors and fellow Managers.

Growth creates opportunity

As our business has grown, employees have had opportunities to expand their responsibilities and move into leadership positions. We're continuing to build the capabilities and leadership structure our future business will require.

Where you'll work

Our Group Benefits team works together in-office in Edmonton. We believe the stage we're at as a growing business benefits from close collaboration, immediate access to leaders and the ability to solve problems together.

What you'll do

Essential Responsibilities:

Build and lead the group administration team from the ground up including recruitment, train, mentor and develop team members into a cohesive, client-focused unit.
Design and implement plan administration workflows. From new group implementation through ongoing member and plan changes that deliver accuracy and speed at scale.
Draw on your deep industry expertise to establish best practices and scalable processes that support current clients and future growth.
Act as a key stakeholder in the development and refinement of our administration system, translating operational needs into system requirements.
Embed a client service culture across the team by setting the standard for responsiveness, professionalism and proactive communication with Plan Sponsors and members.
Manage escalations and disputes with tact, working collaboratively with claimants and Plan Sponsors to reach timely, equitable resolutions.
Provide regular performance feedback and development opportunities to ensure the team has the skills and confidence to grow.
Monitor operational metrics and report to senior leadership; use data to identify gaps and drive continuous improvement.
Other duties as assigned.

Qualifications:

5–10 years of group benefits administration experience, with comprehensive knowledge of plan setup, member administration and industry best practices.
3–5 years in a people leadership or senior supervisory role.
Experience building or significantly improving an administration function - process design and team development experience is highly valued.
Bachelor's degree in Business Administration, Human Resources or equivalent.
Exceptional organizational skills and the ability to manage competing priorities in a dynamic environment.
Strong interpersonal and communication skills - effective with clients, team members and senior stakeholders alike.
Proficient in Microsoft Office Suite; experience with benefits administration or CRM software is an asset.
Insurance designation (LOMA, CEBS/GBA, ICA) is a significant asset.
Bilingual English/French is an asset.
Successful completion of pre-employment screening (criminal, credit, education, reference and designation verification) is required.

Check out our company page for all the information on why we believe First Canadian is an employer of choice!

Thank you for considering our organization.

We are an equal opportunities employer and welcome applications from all suitably qualified persons. Accommodations are available upon request.

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More about this job

Responsibilities

The Manager, Group Administration will build and lead the administration team while designing and implementing scalable workflows and processes. They will also act as a key stakeholder in system development and collaborate with senior leadership to support business growth.

Requirements

Candidates must have 5–10 years of group benefits administration experience and 3–5 years in a leadership role. A bachelor's degree in Business Administration or Human Resources is required, with insurance designations considered a significant asset.

Skills

Group benefits administration
Team leadership
Process design
Workflow optimization
Strategic planning
Client service
Performance management
Operational metrics
Data quality
Compliance
Mentoring
Recruitment
System requirements
Conflict resolution
Capacity planning

Benefits

Vacation and earned time off
Group retirement savings plan with employer match
Employee benefits
Health and wellness spending account
Educational assistance
Career development
One-hour early finish on Fridays
Employee assistance program
Employee discount programs
On-site gym
Bilingualism premium

Visa sponsorship

Not detected in the job text

Keywords

Group Benefits
Administration
Leadership
Operations
Process Improvement
Workflow Design
Client Experience
Strategic Planning
Performance Management
Capacity Planning
Compliance
Data Quality
LOMA
CEBS
GBA
ICA
Microsoft Office
CRM
Recruitment
Mentoring
Financial Services
Insurance

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