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Added 6 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
We are looking for a high-impact Finance Manager FP&A to act as a true business partner to our Product Line leadership team.
Added 6 mins ago
TM
Finance Manager
The Mason Group - Strategic Search Partners
Toronto, ON · North York, ON
- $80,000 to $100,000 CAD / year
- Full-time
Our client, a growing organization in the financial services sector, is seeking a Finance Manager to lead key corporate accounting, financial planning and analysis, and regulatory reporting…
Added 6 mins ago
B
Regional Compliance Officer - NBSL
BMO
Toronto, ON
- Full-time
Support the execution of strategic initiatives, regulatory projects, and change management activities, ensuring risks are appropriately considered and mitigated throughout implementation.
Added 21 mins ago
S
Senior Commercial Advisor
SYSTRA
Toronto, ON
- Full-time
§ Provide strategic commercial leadership for the EHTH Alliance, ensuring commercial objectives, contractual obligations, and project outcomes remain aligned throughout project execution.
Added 21 mins ago
MC
Financial Services Representative - Full Time
Meridian Credit Union
Orillia, ON
- $50,000 to $53,000 CAD / year
- Full-time
Develop goals with Manager that are clearly defined, measurable and achievable, and align them to business unit and strategic priorities for Meridian
Added 21 mins ago
Senior Specialist, Data Governance
Brother Canada
Dollard-Des Ormeaux, QC
…the data governance framework. This role reports to a Senior Manager, Data Governance, and will be part of a team that focuses on operational effectiveness, maximizing data value and…
Added 21 mins ago
Manager, Canadian Branch Network Services
Scotiabank
Toronto, ON
Added 21 mins ago
A
Government Funding Manager
Ayming
Toronto, ON
- Full-time
Contribute to the strategic development of the Government Funding business line, working with senior leadership to identify growth opportunities, strengthen service delivery, and align team…
Added 36 mins ago
OH
Manager, Payroll
Ontario Health atHome
ON · Ontario, Canada
- $101,626 to $121,346 CAD / year
- Full-time
Ontario Health at Home is looking for an experienced leader in Finance with strong expertise in administrative functions for payroll systems. Reporting to the Director, Payroll, the…
Added 36 mins ago
MS
President & CEO
MacDonald Search Group
ON · Ontario, Canada
- Full-time
Reporting directly to the Board of Directors, the President & CEO will provide strategic and operational leadership across the organization, with full accountability for commercial…
Added 36 mins ago
B
Senior Manager, Credit Risk Learning
BMO
Toronto, ON
- Full-time
…knowledge, skills and judgment across proficiency levels. Provides strategic learning advice to senior stakeholders and drives the end-to-end learning lifecycle from capability analysis…
Added 36 mins ago
T
Senior Manager, Business Banking Advisory - Tangerine
Tangerine
Toronto, ON
- Full-time
The Senior Manager, Business Advisory acts as a strategic advisor to the Director Product, Platform & Proposition, Tangerine Business and leadership team, providing small business,…
Added 36 mins ago
SJ
Director - Finance, Data & Analytics
St. Joseph's Health Centre, Toronto
Toronto, ON
- Full-time
The Director, Finance, Data & Analytics provides strategic and operational leadership across financial management, business intelligence, fundraising analytics and organizational…
Added 36 mins ago
S
Manager, Quantitative Strategies & Analytics
Scotiabank
Toronto, ON
- Full-time
The Manager provides analytical expertise to deliver data-driven insights, modernize and automate processes, and build purpose-built quantitative tools that enhance the investment process…
Added 36 mins ago
S
Manager, Product Owner
Scotiabank
Toronto, ON
- Full-time
The Manager/Product Owner owns products end to end, leading cross-functional teams to define and implement new features. Working with RESL business partners, key stakeholders, UX…
Added 36 mins ago
ME
Band Manager
MNP Executive Search & Professional Recruitment
BC · Rose Prairie, BC
- Full-time
The Band Manager is a key member of the executive leadership team and is responsible for the successful leadership and general management of the organization according to the vision,…
Added 36 mins ago
KS
Spares Planner Manager
Kelly Science, Engineering, Technology & Telecom
Longueuil, QC
- Full-time
Gestionnaire – Planification des pièces de rechange | Manager, Spares Planning
Added 36 mins ago
BP
Risk Rotational Analyst – Graduate
BNP Paribas
Montreal, QC
- Other
RISK Strategic Governance & Credit Platform (“RISK SGCP”):
Added 36 mins ago
NH
U.S. Tax Manager
North Horizon Holdings Inc.
Toronto, ON · North York, ON
- $120,000 to $140,000 CAD / year
- Full-time
We are seeking an experienced and proactive U.S. Tax Manager to join our in-house tax team, supporting a diversified portfolio of domestic and international investments and business…
Added 36 mins ago
VI
Senior Project Manager
VSL International Ltd.
Toronto, ON
- $70,000 to $90,000 CAD / year
- Full-time
As Senior Project Manager, you will lead the delivery of major construction and infrastructure projects, taking overall responsibility for project performance, commercial outcomes,…
Added 51 mins ago
W
Early Careers: Health and Benefits Internship (Summer or Fall 2027) - Calgary
WTW
Calgary, AB
- Full-time
Explore an opportunity. As a Health and Benefits Intern, you will work beside some of the industry’s top strategic consultants while you progress toward becoming a thought leader of the…
Added 51 mins ago
BS
Senior Financial Analyst, FP&A
BVGlazing Systems
Concord, ON
- $100,000 to $120,000 CAD / year
- Full-time
…financial planning, forecasting, performance management, and strategic decision-making across the organization. The successful candidate will combine strong financial accounting knowledge…
Added 1 hour ago
POLICY DEVELOPMENT OFFICER SDFA
City of Toronto
Toronto, ON
Division & Section: Social Development, Finance & Admin, SDF&A Social Policy Analysis & Research
Added 1 hour ago
IF
Manager, IT Financial Performance
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
As a Manager, IT Financial Performance, you will play a key role in leading the IT financial performance function and providing strategic support to partners within the Executive…
Added 1 hour ago
A
Government Funding Manager
Ayming
Toronto, ON
- Full-time
Contribute to the strategic development of the Government Funding business line, working with senior leadership to identify growth opportunities, strengthen service delivery, and align team…

First Canadian Financial Group

Manager, Group Administration

Edmonton, AB, T5K 0J8, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Experience: 5–10 years of group benefits administration experience, with comprehensive knowledge of plan setup, member administration and industry best practices.
Posting language: English
Posted: Nov 3, 2026

Original job description

Bring What You Know. Help Build What's Next.

First Canadian Group Benefits is growing nationally, and we're investing in the people, technology and capabilities that will support our next stage of growth.

A division of an established Canadian financial services organization, we have the stability and resources behind us to build for the future while remaining small enough that talented people can have a meaningful influence on where we're going.

Our employees work directly with senior Group Benefits leaders, including our President and Vice President. Ideas move quickly, expertise is valued and you'll have the opportunity to see the impact of your work.

We're looking for people who want more than a narrowly defined role. People who can get into the details, solve problems and understand the operation while also stepping back, thinking strategically and asking how we can make it better.

If you've built your Group Benefits expertise and are ready to use it to help build what's next, this could be the opportunity you've been looking for.

What We Offer

Vacation and Earned Time Off program
Group Retirement Savings Plan with employer match
Employee benefits plus Health & Wellness Spending Account
Educational assistance and career development
One-hour early finish on Fridays
Employee Assistance Program and employee discount programs
On-site gym
5% bilingualism premium for qualified professional-level French bilingualism, where applicable

Why This Opportunity is Different

Don't just lead the function. Help build it.

This isn't a role where you'll simply inherit an established playbook and manage against it.

You'll lead people and operations, but you'll also have the opportunity to influence how the function evolves - including processes, workflows, technology, service delivery, team capability and client experience.

You'll work directly with the Vice President, Claims & Administration and the President of Group Benefits, bringing your expertise into discussions about both today's operation and tomorrow's business.

We're looking for a leader who is equally comfortable coaching an employee, digging into an operational issue and stepping back to determine what needs to change strategically.

What You’ll Build

The future direction and operating model of Group Benefits Administration.
Continued evolution of our Group Administration platform.
Administration processes, workflows, standards and service delivery.
How we scale the function while maintaining a strong client and member experience.
Team structure, capability and development.
Who we hire as the function scales: role design, selection and the capabilities we need to add.
How we train and onboard new administrators, and how knowledge is shared as the team grows.
Opportunities to automate, simplify and improve administrative work.
Capacity planning and service levels: how we forecast workload, staff to it and hold turnaround commitments as volumes grow.
Data quality, privacy and compliance controls across member and plan sponsor information.
Collaboration between Administration, Claims, Underwriting, Sales and Technology.
Priorities and capabilities required to support future business growth.
Division direction beyond your own function: you'll take part in leadership and strategic planning sessions alongside the President, Vice President, Directors and fellow Managers.

Growth creates opportunity

As our business has grown, employees have had opportunities to expand their responsibilities and move into leadership positions. We're continuing to build the capabilities and leadership structure our future business will require.

Where you'll work

Our Group Benefits team works together in-office in Edmonton. We believe the stage we're at as a growing business benefits from close collaboration, immediate access to leaders and the ability to solve problems together.

What you'll do

Essential Responsibilities:

Build and lead the group administration team from the ground up including recruitment, train, mentor and develop team members into a cohesive, client-focused unit.
Design and implement plan administration workflows. From new group implementation through ongoing member and plan changes that deliver accuracy and speed at scale.
Draw on your deep industry expertise to establish best practices and scalable processes that support current clients and future growth.
Act as a key stakeholder in the development and refinement of our administration system, translating operational needs into system requirements.
Embed a client service culture across the team by setting the standard for responsiveness, professionalism and proactive communication with Plan Sponsors and members.
Manage escalations and disputes with tact, working collaboratively with claimants and Plan Sponsors to reach timely, equitable resolutions.
Provide regular performance feedback and development opportunities to ensure the team has the skills and confidence to grow.
Monitor operational metrics and report to senior leadership; use data to identify gaps and drive continuous improvement.
Other duties as assigned.

Qualifications:

5–10 years of group benefits administration experience, with comprehensive knowledge of plan setup, member administration and industry best practices.
3–5 years in a people leadership or senior supervisory role.
Experience building or significantly improving an administration function - process design and team development experience is highly valued.
Bachelor's degree in Business Administration, Human Resources or equivalent.
Exceptional organizational skills and the ability to manage competing priorities in a dynamic environment.
Strong interpersonal and communication skills - effective with clients, team members and senior stakeholders alike.
Proficient in Microsoft Office Suite; experience with benefits administration or CRM software is an asset.
Insurance designation (LOMA, CEBS/GBA, ICA) is a significant asset.
Bilingual English/French is an asset.
Successful completion of pre-employment screening (criminal, credit, education, reference and designation verification) is required.

Check out our company page for all the information on why we believe First Canadian is an employer of choice!

Thank you for considering our organization.

We are an equal opportunities employer and welcome applications from all suitably qualified persons. Accommodations are available upon request.

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More about this job

Responsibilities

The Manager, Group Administration will build and lead the administration team while designing and implementing scalable workflows and processes. They will also act as a key stakeholder in system development and collaborate with senior leadership to support business growth.

Requirements

Candidates must have 5–10 years of group benefits administration experience and 3–5 years in a leadership role. A bachelor's degree in Business Administration or Human Resources is required, with insurance designations considered a significant asset.

Skills

Group benefits administration
Team leadership
Process design
Workflow optimization
Strategic planning
Client service
Performance management
Operational metrics
Data quality
Compliance
Mentoring
Recruitment
System requirements
Conflict resolution
Capacity planning

Benefits

Vacation and earned time off
Group retirement savings plan with employer match
Employee benefits
Health and wellness spending account
Educational assistance
Career development
One-hour early finish on Fridays
Employee assistance program
Employee discount programs
On-site gym
Bilingualism premium

Visa sponsorship

Not detected in the job text

Keywords

Group Benefits
Administration
Leadership
Operations
Process Improvement
Workflow Design
Client Experience
Strategic Planning
Performance Management
Capacity Planning
Compliance
Data Quality
LOMA
CEBS
GBA
ICA
Microsoft Office
CRM
Recruitment
Mentoring
Financial Services
Insurance

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