Find work in Canada.

571,727 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 12 mins ago
C
Business Development Manager-EN
CAE
Ottawa, ON
- Full-time
Our Customer Service & Sales team is at the forefront of delivering excellence. By managing relationships, leading proactive solutions, and elevating the client experience, every…
Added 12 mins ago
A
Finance Manager - Acura of Hamilton
AutoCanada
Hamilton, ON
- $70,000 to $120,000 CAD / year
- Other
A Financial Services Manager in a dealership environment oversees and manages the dealership's finance and insurance operations. They work closely with customers to offer financing options,…
Added 13 mins ago
AC
Regional Service Agent
Allstate Canada
AB · Edmonton, AB
- Full-time
Our team is growing, and we are actively looking to hire Regional Service Agent! Reporting to the Manager, Regional Service, you will be responsible to answer service and billing inquiries…
Added 13 mins ago
MC
Financial Services Representative - Full Time
Meridian Credit Union
Orillia, ON
- $50,000 to $53,000 CAD / year
- Full-time
As our Financial Services Representative, you will be joining a team of highly engaged financial service professionals who are dedicated to providing an exceptional Member Experience. In…
Added 13 mins ago
CC
Retail Shift Leader
Canna Cabana
Okotoks, AB
- Full-time
Be the sales and customer service leader/role model in the absence of SM/ASM
Added 13 mins ago
CC
Retail Store Manager
Canna Cabana
Calgary, AB · Bridlewood, Calgary, AB
- Full-time
The Retail Store Manager is responsible for the daily operations and profitability of the establishment according to set goals and business objectives. Daily operations include staff…
Added 13 mins ago
CC
Retail Shift Leader
Canna Cabana
Okotoks, AB
- Part-time
Be the sales and customer service leader/role model in the absence of SM/ASM
Added 13 mins ago
CC
Retail Sales Associate
Canna Cabana
Ottawa, ON · Byward, Ottawa, ON
- $17.95 to $18.5 CAD / hour
- Part-time
Minimum 2-3 years of Retail Experience in sales and customer service required.
Added 13 mins ago
AF
Financial Service Representative - LendDirect Office 1694
Attain Finance
Calgary, AB
- Full-time
“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant…
Added 13 mins ago
AF
Branch Manager - Office 1722
Attain Finance
Saint John, NB
- Full-time
“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant…
Added 13 mins ago
R(
Assistant Store Manager - Metral Place Centre
Reitmans (Canada) Ltée/Ltd
Nanaimo, BC
- Full-time
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team,…
Added 13 mins ago
R(
Store Manager - Fairview Pointe-Claire
Reitmans (Canada) Ltée/Ltd
Pointe-Claire, QC
- Full-time
Omni-Channel: Maximize sales and customer service by integrating omnichannel solutions.
Added 13 mins ago
Sales Support Specialist - Scotia Financial Planning
Scotiabank
Toronto, ON
The Sales Support Specialist is responsible to support the execution of the Scotia Financial Planning Team sales strategy and provide exceptional service to the distribution channel in…
Added 13 mins ago
Postmaster - Premises provided by Postmaster (Group Office)
Canada Post - Postes Canada
Poltimore, QC
…The Postmaster, reporting to the Superintendent/Local Area Manager, is responsible for promoting and selling postal products and services to the public and businesses in the community. As…
Added 13 mins ago
Sales Representative - Toronto
Encore Market Engagement
Toronto, ON
At Encore, we possess the expertise in field sales to ensure our clients are successful in their most critical market channels. Going deep with few...being nimble and responsive for us is…
Added 28 mins ago
G
Industrial Electrical Account Manager-FR
Guillevin
AB · Edmonton, AB
- Full-time
The Industrial Electrical Account Manager is responsible for developing and maintaining strong customer relationships while driving sales growth within the industrial electrical market.…
Added 28 mins ago
T
Senior Manager, Business Banking Advisory - Tangerine
Tangerine
Toronto, ON
- Full-time
Our client-obsessed teams deliver flexible, accessible banking solutions, breakthrough products, and award-winning service. Beyond banking, we’re committed to making an impact in the…
Added 28 mins ago
B
Client Service Associate, BMO Nesbitt Burns
BMO
Calgary, AB
- Full-time
…with day-to-day administration and provides exceptional client service to support achievement of business objectives. As this role contributes to the overall success of the Investment…
Added 28 mins ago
LC
Part-Time Sales Associate
Laura Canada
Saint-Bruno, QC · St-Bruno, QC
- Part-time
The Laura Canada Sales Associate provides exemplary customer service to every client, has strong fashion awareness, is knowledgeable about our product and develops long-term relationships…
Added 28 mins ago
Store Manager
Fossil Group
Richmond, BC
…inspire and encourage teamwork towards successfully achieving sales goals while upholding daily operations and creating a fun…
Added 28 mins ago
Dartmouth- Utility Person & Fabricator
Human Resources
Dartmouth, NS
Make sure containers are available for scheduled deliveries on a daily basis to meet the requirements of the sales team
Added 28 mins ago
Sales Manager
Reliance Home Comfort
Sault Ste. Marie, ON
By joining Reliance as a Sales Manager, you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for…
Added 28 mins ago
QH
Keyholder
QE Home
Penticton 1, BC
- Part-time
…and ensuring smooth daily operations. Your passion for guest service, home décor, and team leadership will help drive store success and create memorable shopping experiences every…
Added 28 mins ago
Customer Success Representative
Jetson Home
North Vancouver, BC
Handle requotes as needed, collaborating with field service manager and sales.
Added 28 mins ago
ET
Bilingual Customer Development & Relationship Specialist
eTracks Tire Management Systems
Oakville, ON
- $64,000 to $70,000 CAD / year
- Full-time
Experience in a customer-facing commercial or relationship-focused role, such as inside sales, customer relationship management, customer success, account coordination, business development…

First Canadian Financial Group

Manager, Group Administration

Edmonton, AB, T5K 0J8, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 5–10 years of group benefits administration experience, with comprehensive knowledge of plan setup, member administration and industry best practices.
Posting language: English
Posted: Nov 3, 2026

Original job description

Bring What You Know. Help Build What's Next.

First Canadian Group Benefits is growing nationally, and we're investing in the people, technology and capabilities that will support our next stage of growth.

A division of an established Canadian financial services organization, we have the stability and resources behind us to build for the future while remaining small enough that talented people can have a meaningful influence on where we're going.

Our employees work directly with senior Group Benefits leaders, including our President and Vice President. Ideas move quickly, expertise is valued and you'll have the opportunity to see the impact of your work.

We're looking for people who want more than a narrowly defined role. People who can get into the details, solve problems and understand the operation while also stepping back, thinking strategically and asking how we can make it better.

If you've built your Group Benefits expertise and are ready to use it to help build what's next, this could be the opportunity you've been looking for.

What We Offer

Vacation and Earned Time Off program
Group Retirement Savings Plan with employer match
Employee benefits plus Health & Wellness Spending Account
Educational assistance and career development
One-hour early finish on Fridays
Employee Assistance Program and employee discount programs
On-site gym
5% bilingualism premium for qualified professional-level French bilingualism, where applicable

Why This Opportunity is Different

Don't just lead the function. Help build it.

This isn't a role where you'll simply inherit an established playbook and manage against it.

You'll lead people and operations, but you'll also have the opportunity to influence how the function evolves - including processes, workflows, technology, service delivery, team capability and client experience.

You'll work directly with the Vice President, Claims & Administration and the President of Group Benefits, bringing your expertise into discussions about both today's operation and tomorrow's business.

We're looking for a leader who is equally comfortable coaching an employee, digging into an operational issue and stepping back to determine what needs to change strategically.

What You’ll Build

The future direction and operating model of Group Benefits Administration.
Continued evolution of our Group Administration platform.
Administration processes, workflows, standards and service delivery.
How we scale the function while maintaining a strong client and member experience.
Team structure, capability and development.
Who we hire as the function scales: role design, selection and the capabilities we need to add.
How we train and onboard new administrators, and how knowledge is shared as the team grows.
Opportunities to automate, simplify and improve administrative work.
Capacity planning and service levels: how we forecast workload, staff to it and hold turnaround commitments as volumes grow.
Data quality, privacy and compliance controls across member and plan sponsor information.
Collaboration between Administration, Claims, Underwriting, Sales and Technology.
Priorities and capabilities required to support future business growth.
Division direction beyond your own function: you'll take part in leadership and strategic planning sessions alongside the President, Vice President, Directors and fellow Managers.

Growth creates opportunity

As our business has grown, employees have had opportunities to expand their responsibilities and move into leadership positions. We're continuing to build the capabilities and leadership structure our future business will require.

Where you'll work

Our Group Benefits team works together in-office in Edmonton. We believe the stage we're at as a growing business benefits from close collaboration, immediate access to leaders and the ability to solve problems together.

What you'll do

Essential Responsibilities:

Build and lead the group administration team from the ground up including recruitment, train, mentor and develop team members into a cohesive, client-focused unit.
Design and implement plan administration workflows. From new group implementation through ongoing member and plan changes that deliver accuracy and speed at scale.
Draw on your deep industry expertise to establish best practices and scalable processes that support current clients and future growth.
Act as a key stakeholder in the development and refinement of our administration system, translating operational needs into system requirements.
Embed a client service culture across the team by setting the standard for responsiveness, professionalism and proactive communication with Plan Sponsors and members.
Manage escalations and disputes with tact, working collaboratively with claimants and Plan Sponsors to reach timely, equitable resolutions.
Provide regular performance feedback and development opportunities to ensure the team has the skills and confidence to grow.
Monitor operational metrics and report to senior leadership; use data to identify gaps and drive continuous improvement.
Other duties as assigned.

Qualifications:

5–10 years of group benefits administration experience, with comprehensive knowledge of plan setup, member administration and industry best practices.
3–5 years in a people leadership or senior supervisory role.
Experience building or significantly improving an administration function - process design and team development experience is highly valued.
Bachelor's degree in Business Administration, Human Resources or equivalent.
Exceptional organizational skills and the ability to manage competing priorities in a dynamic environment.
Strong interpersonal and communication skills - effective with clients, team members and senior stakeholders alike.
Proficient in Microsoft Office Suite; experience with benefits administration or CRM software is an asset.
Insurance designation (LOMA, CEBS/GBA, ICA) is a significant asset.
Bilingual English/French is an asset.
Successful completion of pre-employment screening (criminal, credit, education, reference and designation verification) is required.

Check out our company page for all the information on why we believe First Canadian is an employer of choice!

Thank you for considering our organization.

We are an equal opportunities employer and welcome applications from all suitably qualified persons. Accommodations are available upon request.

Apply About employer

More about this job

Responsibilities

The Manager, Group Administration will build and lead the administration team while designing and implementing scalable workflows and processes. They will also act as a key stakeholder in system development and collaborate with senior leadership to support business growth.

Requirements

Candidates must have 5–10 years of group benefits administration experience and 3–5 years in a leadership role. A bachelor's degree in Business Administration or Human Resources is required, with insurance designations considered a significant asset.

Skills

Group benefits administration
Team leadership
Process design
Workflow optimization
Strategic planning
Client service
Performance management
Operational metrics
Data quality
Compliance
Mentoring
Recruitment
System requirements
Conflict resolution
Capacity planning

Benefits

Vacation and earned time off
Group retirement savings plan with employer match
Employee benefits
Health and wellness spending account
Educational assistance
Career development
One-hour early finish on Fridays
Employee assistance program
Employee discount programs
On-site gym
Bilingualism premium

Visa sponsorship

Not detected in the job text

Keywords

Group Benefits
Administration
Leadership
Operations
Process Improvement
Workflow Design
Client Experience
Strategic Planning
Performance Management
Capacity Planning
Compliance
Data Quality
LOMA
CEBS
GBA
ICA
Microsoft Office
CRM
Recruitment
Mentoring
Financial Services
Insurance

Report this job