Jobs in Canada

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Added 2 hours ago
GO
Issues Management Analyst
Government of Yukon
Whitehorse, YT
- Full-time
The Issues Management Analyst is responsible for developing briefing materials across the department to support senior management and the Minister during the Legislative sitting and…
Added 2 hours ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
Title: Senior Financial Analyst - Corporate Accounting
Added 3 hours ago
AH
Senior Systems Analyst
Alberta Health Services
Calgary, AB
- Full-time
Health Shared Services (HSS) is seeking a Senior IT Analyst that has systems administration and implementation experience with Clinical Critical Messaging (CCM) solutions, for the role of…
Added 4 hours ago
Sr. Consultant, Professional Services (MS Security)
Softchoice
Toronto, ON · Vancouver, BC · Calgary, AB
As a Senior Microsoft Security Consultant within the Professional Services organization, you will have the opportunity to consult with and advise our valued enterprise and public sector…
Added 7 hours ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
Title: Senior Financial Analyst - Corporate Accounting
Added 7 hours ago
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Sr. Analyst, TMT Commercial Business
Salesforce
Toronto, ON · Canada - Toronto
- Full-time
We are seeking a proactive, strategic, and detail-minded Strategic Field Events Senior Analyst to join our Americas Field Marketing team, specializing in the Technology, Media, and…
Added 8 hours ago
Senior Financial Analyst
Rogers Communications
Toronto, ON · Brampton, ON · Calgary, AB
Reporting to the Director, Finance – Content Settlement Operations, the Senior Financial Analyst will provide professional and reliable financial stewardship as it relates to the…
Added 9 hours ago
FS
Manager, Compensation
Four Seasons Hotels and Resorts
Toronto, ON · Four Seasons Corporate Headquarters Toronto
- Full-time
…you will provide strategic analytics and guidance, support senior leadership in the design and administration of compensation programs and policies, and partner with hotels and corporate…
Added 11 hours ago
SM
RQ11883 – Systems Analyst – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 11 hours ago
SM
RQ11882 – Systems Analyst – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 12 hours ago
Senior Security Ops Analyst
Insurance Corporation of British Columbia
North Vancouver, BC
Reporting to the Manager of IT Security, the Senior SOC Analyst provides hands-on technical and operational leadership for cybersecurity detection, investigation, and response. The role…
Added 12 hours ago
SG
Associate Director, North America Regulated Utilities, Infrastructure Ratings
S&P Global
Toronto, ON
- Full-time
Synthesize data, analysis, and research into clear, market-facing narratives for senior stakeholders and market participants, and contribute to thought leadership and sector commentaries.
Added 12 hours ago
C
Senior Financial Analyst
Cascades
Toronto, ON · Etobicoke, ON
- Full-time
A hybrid work model: 2 days in office, 3 days remote
Added 13 hours ago
PC
Salesforce Business Analyst, Senior Associate
PwC Canada
Toronto, ON
- Full-time
…Salesforce functional consultants at PwC. As a Salesforce Business Analyst, Senior Associate, you will be the bridge between business stakeholders and technical teams, helping clients turn…
Added 13 hours ago
PC
Salesforce Business Analyst, Senior Associate
PwC Canada
Calgary, AB
- Full-time
…Salesforce functional consultants at PwC. As a Salesforce Business Analyst, Senior Associate, you will be the bridge between business stakeholders and technical teams, helping clients turn…
Added 13 hours ago
PC
Salesforce Business Analyst, Senior Associate
PwC Canada
Ottawa, ON
- Full-time
…Salesforce functional consultants at PwC. As a Salesforce Business Analyst, Senior Associate, you will be the bridge between business stakeholders and technical teams, helping clients turn…
Added 13 hours ago
PC
Salesforce Business Analyst, Senior Associate
PwC Canada
Vancouver, BC
- Full-time
…Salesforce functional consultants at PwC. As a Salesforce Business Analyst, Senior Associate, you will be the bridge between business stakeholders and technical teams, helping clients turn…
Added 14 hours ago
SM
EPR Applications Analyst
St. Michael's Hospital
Toronto, ON
- Temporary
We are seeking an EPR Application Analyst to support end users through effective, engaging training and help ensure long-term adoption and success.
Added 14 hours ago
AI
Accounting Analyst
American Iron & Metal (AIM)
Montreal, QC
- Full-time
We are seeking a detail-oriented and analytical Senior Accounting Analyst to join our finance team. This role plays a key part in financial reporting, analysis, and process improvement,…
Added 14 hours ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
Title: Senior Financial Analyst - Corporate Accounting
Added 14 hours ago
TS
TDS Operations Analyst III
TD Securities
Toronto, ON
- Full-time
Reporting to the Director, Corporate Lending & Trade Finance Operations Change, the Operations Analyst III is a senior individual contributor within CLO Business Support (BST), providing…
Added 14 hours ago
A
Senior IT Audit Analyst
Altis
Toronto, ON · Greater Toronto Area, Canada
- $80,000 to $100,000 CAD / year
- Full-time
Location: Toronto, Ontario, On-site, 5 days per week
Added 15 hours ago
GL
Senior Channel Reporting Analyst (Compensation & Incentives)
goeasy Ltd.
Mississauga, ON
- Full-time
goeasy Ltd. is seeking a Senior Channel Reporting Analyst (Compensation & Incentives) to support our Channel Planning team. Your responsibilities will be to engage Channel leadership in the…
Added 15 hours ago
M
Group Underwriting Analyst
Manulife
Waterloo, ON · Montreal, QC
- Full-time
…customer service to our large case clients. The Group Benefits Senior Underwriting Analyst will be required to apply underwriting guidelines and practices, financial agreements, special…
Added 15 hours ago
B
Senior Cybersecurity Operations Analyst
BRP
Valcourt, QC
- Full-time
The Senior Security Operations Analyst is responsible for monitoring, detecting, investigating, and responding to cybersecurity threats across the organization’s IT environment. This role…

First Canadian Financial Group

Senior Plan Administrator (Group Benefits)

Edmonton, AB, T5K 0J8, Canada

Full-time

Apply on recruiting.ultipro.ca About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 1, 2026

Original job description

Bring What You Know. Help Build What's Next.

First Canadian Group Benefits is growing nationally, and we're investing in the people, technology and capabilities that will support our next stage of growth.

A division of an established Canadian financial services organization, we have the stability and resources behind us to build for the future while remaining small enough that talented people can have a meaningful influence on where we're going.

Our employees work directly with senior Group Benefits leaders, including our President and Vice President. Ideas move quickly, expertise is valued and you'll have the opportunity to see the impact of your work.

We're looking for people who want more than a narrowly defined role. People who can get into the details, solve problems and understand the operation while also stepping back, thinking strategically and asking how we can make it better.

If you've built your Group Benefits expertise and are ready to use it to help build what's next, this could be the opportunity you've been looking for.

What We Offer

Vacation and Earned Time Off program
Group Retirement Savings Plan with employer match
Employee benefits plus Health & Wellness Spending Account
Educational assistance and career development
One-hour early finish on Fridays
Employee Assistance Program and employee discount programs
On-site gym
5% bilingualism premium for qualified professional-level French bilingualism, where applicable

Why This Opportunity is Different

You've built your expertise. Put it to work.

We're looking for more than someone who knows how to perform the role. We want someone who understands the business well enough to help us improve it.

Bring the knowledge you've developed throughout your career - the practices that work, the processes that don't and the ideas you've wanted to implement - and help us build an even stronger experience for our clients.

What You’ll Influence

How complex Group Benefits administration is handled and standardized.
Improvements to workflows, technology and administrative practices.
Client service processes and the overall experience we provide to plan sponsors and members.
Identification of operational gaps and opportunities to improve efficiency.
Best practices and knowledge development across the Administration team.

Growth creates opportunity

As our business has grown, employees have had opportunities to expand their responsibilities and move into leadership positions. We're continuing to build the capabilities and leadership structure our future business will require.

Where you'll work

Our Group Benefits team works together in-office in Edmonton. We believe the stage we're at as a growing business benefits from close collaboration, immediate access to leaders and the ability to solve problems together.

What you'll do

Essential Responsibilities:

Assist the Manager, Group Administration with the conversion and transition of groups and members from current administration platform to new platform.
Work closely with the internal sales team and clients on new implementations, including coordination and setup of group benefit plans.
Effectively uses a Customer Relationship Management system to track and respond to written and telephone inquiries from plan administrators and clients within established service standards.
Investigate, research and resolve client issues, ensuring timely and accurate solutions.
Work closely with Business Analyst(s) to provide feedback on the user experience on system features and enhancements.
Provide recommendations for resolving problems and suggest improvements to processes.
Other duties as assigned.

Qualifications:

Bachelor’s degree in Business Administration, a related field is preferred but equivalent work experience or alternative education may be considered in lieu of a degree.
5+ years in Group Benefits administration, claims or a related field is required.
Proficiency in using software and technology platforms is required.
Intermediate skill with Microsoft Office (Word/Excel) including proven ability working with spreadsheets, databases, and other applications is preferred.
Strong customer service skills with experience handling client interactions professionally and efficiently is required.
Fluent in French and English with proven competencies in verbal and written communication is required.
Successful completion of a criminal and education background checks and employer reference and verification before employment is required.

Check out our company page for all the information on why we believe First Canadian is an employer of choice!

Thank you for considering our organization.

We are an equal opportunities employer and welcome applications from all suitably qualified persons. Accommodations are available upon request.

Apply on recruiting.ultipro.ca About employer

More about this job

Responsibilities

The Senior Plan Administrator will assist with the transition of group benefit plans to new platforms and manage client inquiries through a CRM system. They will also identify operational gaps, recommend process improvements, and collaborate with internal teams to enhance system features.

Requirements

Candidates must have at least 5 years of experience in group benefits administration and be fluent in both French and English. A bachelor's degree in business or a related field is preferred, along with strong proficiency in Microsoft Office and CRM software.

Skills

Group benefits administration
Client service
Problem solving
Strategic thinking
System implementation
Data analysis
Process improvement
Communication
Bilingualism
Microsoft office
Spreadsheets
Database management
Technical proficiency

Benefits

Vacation and earned time off
Group retirement savings plan
Employer match
Employee benefits
Health and wellness spending account
Educational assistance
Career development
One-hour early finish on Fridays
Employee assistance program
Employee discount programs
On-site gym
Bilingualism premium

Visa sponsorship

Not detected in the job text

Keywords

Group benefits
Plan administration
Financial services
CRM
Client relations
Process optimization
System conversion
Workflow management
Operational efficiency
Bilingual
Microsoft Excel
Microsoft Word
Implementation
Strategic planning
Administration

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Work requirements

Jobs in Canada