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Added 46 mins ago
S
Senior Construction Contract Administrator
Stantec
Calgary, AB
- Full-time
We have several projects in Alberta that require a Senior Construction Contract Administrator to join our award-winning team.
Added 1 hour ago
D
Dental Administrator - Tower Dental
dentalcorp
Calgary, AB · Tower Dental Clinic
- Full-time
Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner
Added 1 hour ago
SS
Claims Account Administrator - Hybrid - Toronto, Ontario, Canada
SCM Services d’assurances
Toronto, ON
- Full-time
We have an existing opportunity to add a full-time Claims Account Administrator to our team! This is a hybrid role and may report into our Toronto or New Westminster office.
Added 2 hours ago
LH
Clinic Administrative Lead
LMC Healthcare
Barrie, ON
- Full-time
…providing hands-on support to the immediate Medical Office Administrator/Medical Assistant (MOA/MA) staff, the Clinic Administrative Lead will be responsible for building relationships with…
Added 2 hours ago
PC
Client Service Administrator
People Corporation
Winnipeg, MB · Kingston, ON · Toronto, ON · MB - PC NPW - Wpg
- Full-time
We are in search of a dynamic individual to join our team as a Client Service Administrator to actively contribute to the success of People Corporation by providing an exceptional client…
Added 5 hours ago
D
Patient Care Coordinator - Applewood Dental
dentalcorp
Innisfil, ON · Applewood Dental
- Full-time
…are looking for a friendly, organized, and motivated Dental Administrator who shares our commitment to outstanding patient service and is excited to join a supportive team dedicated to…
Added 7 hours ago
PC
Service Coordinator
People Corporation
Winnipeg, MB · MB - Life Benefits Wpg
- Full-time
…administration activities, resolve member inquiries, support claims processes, and facilitate effective communication between stakeholders. The role also contributes to the successful…
Added 8 hours ago
GI
Health Claims Administrator
Green Infrastructure Partners
Paradise, NL · St. John's, NL · Topsail Rd, Paradise, NL
- Full-time
Reporting to the Senior Manager, National Safety Claims - HSEQ, the Health Claims Administrator is responsible for administering and coordinating occupational injury, illness, disability,…
Added 9 hours ago
BG
Administrateur·trice du bureau (poste temporaire) | Office Administrator
Brandt Group of Companies
Saguenay, QC · Chicoutimi, QC
- Full-time
Brandt is currently seeking an Office Administrator (temporary) for our Chicoutimi Construction and Forestry location.
Added 9 hours ago
C
Contract Administrator
Confidential
Vaughan, ON
- Full-time
We are seeking a Construction Contracts Administrator to support the review, negotiation, administration, and ongoing management of construction contracts.
Added 16 hours ago
D
Dental Receptionist - Dentistry on Elgin
dentalcorp
Cambridge, ON · Dentistry on Elgin
- Full-time
The wage for this Dental Administrator position is $19-$22/hour depending on skills, experience, and location.
Added 18 hours ago
TU
Administrative Clerk
The University of British Columbia
Vancouver, BC
- $4,442 to $4,877 CAD / month
- Full-time
Submits financial requests on behalf of the Campus Security, including, but not limited to, expense claims, invoice payments, purchase orders and journal vouchers for further processing in…
Added 21 hours ago
UO
Administrative Clerk
University of British Columbia
Vancouver, BC · UBCV | UBC Bookstore / NCE (BOOK)
- $4,442 to $4,877 CAD / month
- Full-time
- Submits financial requests on behalf of the Campus Security, including, but not limited to, expense claims, invoice payments, purchase orders and journal vouchers for further processing…
Added 23 hours ago
KA
Senior Contract Administrator
Kasian Architecture Interior Design and Planning
Victoria, BC
- Full-time
We are looking for an experienced Senior Contract Administrator to join our team in Langley, BC and play a key role in bringing complex projects from design through construction and…
Added 23 hours ago
VC
Right of Way Project Controls Administrator
Valard Construction
AB · Edmonton, AB
- Full-time
Our Transmission group is looking to add a RoW Project Controls Administrator to our growing team, based in Edmonton, AB.
Added 23 hours ago
VC
Right of Way Project Controls Administrator
Valard Construction
AB · Edmonton, Alberta
- Full-time
Our Transmission group is looking to add a RoW Project Controls Administrator to our growing team, based in Edmonton, AB.
Added 1 day ago
BG
Administrateur/Administratrice du bureau / Office Administrator (Val d'Or)
Brandt Group of Companies
Val-d'Or, QC
- Full-time
…-------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Overview Brandt is…
Added 1 day ago
FC
Senior Plan Administrator (Group Benefits)
First Canadian Financial Group
Edmonton, AB
- Full-time
5+ years in Group Benefits administration, claims or a related field is required.
Added 1 day ago
FC
Group Benefits Administrator
First Canadian Financial Group
Edmonton, AB
- Full-time
0 of 2 years in Group Benefits administration, claims or a related field is required.
Added 1 day ago
ML
Live Supply Chain Data Administrator
Maple Lodge Farms
Brampton, ON
- $47,000 to $57,000 CAD / year
- Full-time
Reporting to the Live Supply Chain Science and Analytics Manager, the Live Supply Chain Data Administrator will be responsible to database key payments data required by Live Supply Chain…
Added 1 day ago
Human Resources Administrator
Rise Air
Saskatoon, SK
Join our HR team in Saskatoon as a Human Resources Administrator and help shape the employee experience from hire to retire. Reporting to the Director, Human Resources, you will support a…
Added 1 day ago
D
Dental Administrator - Montrose Dental
dentalcorp
Niagara Falls, ON · Montrose Dental
- Full-time
The wage for this Dental Administrator position is $21-$26/hour depending on skills, experience, and location.
Added 1 day ago
D
Dental Administrator - Montrose Dental
Dentalcorp
Niagara Falls, ON
- Full-time
The wage for this Dental Administrator position is $21-$26/hour depending on skills, experience, and location.
Added 1 day ago
DM
Executive Assistant - Finance & Business Operations
Danton Medical Clinic
Toronto, ON · Scarborough, ON
- $37,000 to $40,000 CAD / year
- Full-time
Assist with medical billing, including OHIP claims and reconciliation where experienced.
Added 1 day ago
HC
Client Service Administrator - Victoria Langford BC
HearingLife Canada
Victoria, BC
- Part-time
Accounting & Insurance: Take ownership of processing payments, tracking insurance claims, accounts receivable management and maintaining inventory. Your attention to detail will ensure…

First Canadian Financial Group

Senior Plan Administrator (Group Benefits)

Edmonton, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 31, 2026
Posting language: English
Posted: Oct 1, 2026

Original job description

Bring What You Know. Help Build What's Next.

First Canadian Group Benefits is growing nationally, and we're investing in the people, technology and capabilities that will support our next stage of growth.

A division of an established Canadian financial services organization, we have the stability and resources behind us to build for the future while remaining small enough that talented people can have a meaningful influence on where we're going.

Our employees work directly with senior Group Benefits leaders, including our President and Vice President. Ideas move quickly, expertise is valued and you'll have the opportunity to see the impact of your work.

We're looking for people who want more than a narrowly defined role. People who can get into the details, solve problems and understand the operation while also stepping back, thinking strategically and asking how we can make it better.

If you've built your Group Benefits expertise and are ready to use it to help build what's next, this could be the opportunity you've been looking for.

What We Offer

Vacation and Earned Time Off program
Group Retirement Savings Plan with employer match
Employee benefits plus Health & Wellness Spending Account
Educational assistance and career development
One-hour early finish on Fridays
Employee Assistance Program and employee discount programs
On-site gym
5% bilingualism premium for qualified professional-level French bilingualism, where applicable

Why This Opportunity is Different

You've built your expertise. Put it to work.

We're looking for more than someone who knows how to perform the role. We want someone who understands the business well enough to help us improve it.

Bring the knowledge you've developed throughout your career - the practices that work, the processes that don't and the ideas you've wanted to implement - and help us build an even stronger experience for our clients.

What You’ll Influence

How complex Group Benefits administration is handled and standardized.
Improvements to workflows, technology and administrative practices.
Client service processes and the overall experience we provide to plan sponsors and members.
Identification of operational gaps and opportunities to improve efficiency.
Best practices and knowledge development across the Administration team.

Growth creates opportunity

As our business has grown, employees have had opportunities to expand their responsibilities and move into leadership positions. We're continuing to build the capabilities and leadership structure our future business will require.

Where you'll work

Our Group Benefits team works together in-office in Edmonton. We believe the stage we're at as a growing business benefits from close collaboration, immediate access to leaders and the ability to solve problems together.

What You'll Do

Essential Responsibilities:

Assist the Manager, Group Administration with the conversion and transition of groups and members from current administration platform to new platform.
Work closely with the internal sales team and clients on new implementations, including coordination and setup of group benefit plans.
Effectively uses a Customer Relationship Management system to track and respond to written and telephone inquiries from plan administrators and clients within established service standards.
Investigate, research and resolve client issues, ensuring timely and accurate solutions.
Work closely with Business Analyst(s) to provide feedback on the user experience on system features and enhancements.
Provide recommendations for resolving problems and suggest improvements to processes.
Other duties as assigned.

Qualifications

Bachelor’s degree in Business Administration, a related field is preferred but equivalent work experience or alternative education may be considered in lieu of a degree.
5+ years in Group Benefits administration, claims or a related field is required.
Proficiency in using software and technology platforms is required.
Intermediate skill with Microsoft Office (Word/Excel) including proven ability working with spreadsheets, databases, and other applications is preferred.
Strong customer service skills with experience handling client interactions professionally and efficiently is required.
Fluent in French and English with proven competencies in verbal and written communication is required.
Successful completion of a criminal and education background checks and employer reference and verification before employment is required.

Check out our company page for all the information on why we believe First Canadian is an employer of choice!

Thank you for considering our organization.

We are an equal opportunities employer and welcome applications from all suitably qualified persons. Accommodations are available upon request.

Apply About employer

More about this job

Responsibilities

Support the conversion of groups and members to a new administration platform and coordinate the setup of benefit plans for new clients. Respond to client inquiries, investigate and resolve issues, provide feedback on system enhancements, and recommend improvements to administrative processes.

Requirements

Requires at least five years of experience in Group Benefits administration, claims, or a related field, along with strong customer service skills and proficiency with software and technology platforms. Fluent written and verbal communication in French and English is required; a bachelor's degree in Business Administration or a related field is preferred, though equivalent experience or education may be considered.

Skills

Group Benefits Administration
Claims Administration
Client Service
Client Issue Resolution
Group Plan Implementation
Platform Conversion
Process Improvement
Workflow Improvement
Microsoft Office
Microsoft Word
Microsoft Excel
Spreadsheet Management
Database Management
Written Communication
Verbal Communication

Benefits

Vacation and Earned Time Off
Group Retirement Savings Plan with Employer Match
Employee Benefits
Health and Wellness Spending Account
Educational Assistance and Career Development
Early Finish on Fridays
Employee Assistance Program
Employee Discount Programs
On-Site Gym
Bilingualism Premium

Visa sponsorship

Not detected in the job text

Keywords

Group Benefits
Benefits Administration
Claims
Plan Sponsors
Group Benefit Plans
Plan Implementation
Platform Conversion
Administration Platform
Client Service
Client Inquiries
Issue Resolution
Business Analysis
System Enhancements
User Experience
Process Improvement
Workflow Improvement
Operational Efficiency
Microsoft Office
Microsoft Word
Microsoft Excel
Spreadsheets
Databases
French
English
Business Administration

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