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Added 1 min ago
A
Portfolio Administrator
Aviso
Toronto, ON
- $70,000 to $80,000 CAD / year
- Full-time
We're looking to fill an opening for a Portfolio Administrator to join our Asset Management team.
Added 2 mins ago
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Senior Analyst, Fund Reporting
Aviso
Toronto, ON
- $83,000 to $100,000 CAD / year
- Full-time
…growth. The incumbent will manage the relationships with the fund administrator and other external service providers, such as auditors, printer and translators, for delivery of fund…
Added 17 mins ago
P&
Operations Administrator
Parrish & Heimbecker, Limited
Acton, ON
- Full-time
We are seeking an Operations Administrator to join our P&H Milling team. This role is responsible for delivering comprehensive administrative support to the Mill leadership team and staff…
Added 17 mins ago
FC
Bilingual Mechanical Administration - (French/English)
First Canadian Financial Group
Sherwood Park, AB
- Full-time
The Bilingual Mechanical Administrator position reporting to the Office Manager is located in Sherwood Park, AB. This in-office position handles day-to-day interactions regarding the…
Added 32 mins ago
OS
Project Administrative Assistant
Open Systems Technologies
Mississauga, ON
- Contract
Coordinate the annual nomination and tracking cycle for leadership and talent programs (e.g., VP Development program).
Added 32 mins ago
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System Access Administrator
Aviso
Vancouver, BC
- $55,000 to $65,000 CAD / year
- Full-time
We're looking to fill an opening for a Systems Access Administrator to join our Information Technology team.
Added 1 hour ago
VC
Adjoint(e) administratif(ve) | Office Administrator
Valsoft Corporation
Montreal, QC · Saint-Laurent, Quebec
- Full-time
Valsoft is looking for an Office Administrator to join our team in Montreal.
Added 1 hour ago
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Administrateur(trice) des bons d'achats / Order Administrator
Genetec
Remote, Canada
- Full-time
- Remote
As an Order Administrator, you will be part of a dynamic team who all work together to meet their goals and objectives. Our team cares about providing the ultimate customer service…
Added 1 hour ago
P&
Operations Administrator
Parrish & Heimbecker, Limited
Wilkie, SK
- Full-time
As Operations Administrator, the successful candidate will be responsible for facilitating the overall operation of the facility’s office through daily administrative tasks. Reporting to…
Added 1 hour ago
P&
Operations Administrator
Parrish & Heimbecker, Limited
Virden, MB
- Full-time
As Operations Administrator, the successful candidate will be responsible for facilitating the overall operation of the facility’s office through daily administrative tasks. Reporting to…
Added 1 hour ago
P&
Operations Administrator
Parrish & Heimbecker, Limited
Vanscoy, SK
- Full-time
We are seeking an Operations Administrator to join our P&H Milling team. This role is responsible for delivering comprehensive administrative support to the Mill leadership team and staff…
Added 1 hour ago
FE
Office Administrator
Falcon Equipment
Nanaimo, BC
- Full-time
If you’re an experienced Office Administrator, Administrative Assistant, Office Coordinator, or Service Administrator with strong organizational, communication, and customer service skills,…
Added 1 hour ago
SP
Manager, Flexible Learning
Saskatchewan Polytechnic
SK · Saskatchewan, Canada
- Full-time
…provides flexible learning opportunities in a wide variety of program areas. The Centre also offers customizable general, introductory, and specialized courses in a variety of disciplines…
Added 1 hour ago
FC
Senior Plan Administrator (Group Benefits)
First Canadian Financial Group
Edmonton, AB
- Full-time
Employee Assistance Program and employee discount programs
Added 1 hour ago
FC
Group Benefits Administrator
First Canadian Financial Group
Edmonton, AB
- Full-time
Employee Assistance Program and employee discount programs
Added 1 hour ago
P&
Operations Administrator
Parrish & Heimbecker, Limited
Goderich, ON
- Full-time
As Operations Administrator, the successful candidate will be responsible for facilitating the overall operation of the facility’s office through daily administrative tasks. Reporting to…
Added 1 hour ago
WR
*Abraham Erb - (#4076447) - LTO - .8 FTE P/J Core French
Waterloo Region District School Board
Waterloo, ON
- Full-time
FSL PART 1 QUALIFICATION REQUIRED AS WELL AS DEMONSTRATED ABILITY TO DELIVER AND ASSESS PROGRAM CURRICULUM IN FRENCH
Added 1 hour ago
WR
After School Support - LTO - 12.5 hrs per week
Waterloo Region District School Board
Waterloo, ON
- Full-time
…grade 6 who are registered in WRDSB’s Before and After school program to provide general student…
Added 1 hour ago
WR
LTO EA Level D - Extended Day After School - 10 hrs/wk
Waterloo Region District School Board
Kitchener, ON
- Full-time
…to programs such as the St. Louis Adult Learning certificate program. In lieu of relevant related work experience, the Board may consider significant relevant volunteer…
Added 1 hour ago
WR
After School Support - LTO - 10 hrs per week
Waterloo Region District School Board
Kitchener, ON
- Full-time
…grade 6 who are registered in WRDSB’s Before and After school program to provide general student…
Added 1 hour ago
G
Administrateur(trice) des bons d'achats / Order Administrator
Genetec
Montreal, QC
- Full-time
As an Order Administrator, you will be part of a dynamic team who all work together to meet their goals and objectives. Our team cares about providing the ultimate customer service…
Added 1 hour ago
TO
Data and Reporting Specialist
The Ontario SPCA and Humane Society
Whitchurch-Stouffville, ON
- $58,000 to $65,000 CAD / year
- Full-time
In this role, you will serve as the data anchor for our annual giving program, evaluating campaign performance, tracking donor lifecycle trends, extracting data for donor segments, and…
Added 1 hour ago
5
Personal Financial Administrator - FM HUB
5f8c562c-cfbb-4305-a8d0-7f42f645f6ba
AB
- Full-time
Join us at e4c as a Personal Financial Administrator. The Personal Financial Administrator provides financial literacy coaching and administers the personal finances for vulnerable adults…
Added 1 hour ago
Human Resources Administrator
Rise Air
Saskatoon, SK
Join our HR team in Saskatoon as a Human Resources Administrator and help shape the employee experience from hire to retire. Reporting to the Director, Human Resources, you will support a…
Added 2 hours ago
Security Administrator
Giesecke+Devrient
Markham, ON
The Security Administrator, while supporting the Security and Operations teams and in accordance with the standard policies and procedures of G+D Canada (the Security Management System)…

First Canadian Financial Group

Senior Plan Administrator (Group Benefits)

Edmonton, AB, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Oct 31, 2026
Posting language: English
Posted: Oct 1, 2026

Original job description

Bring What You Know. Help Build What's Next.

First Canadian Group Benefits is growing nationally, and we're investing in the people, technology and capabilities that will support our next stage of growth.

A division of an established Canadian financial services organization, we have the stability and resources behind us to build for the future while remaining small enough that talented people can have a meaningful influence on where we're going.

Our employees work directly with senior Group Benefits leaders, including our President and Vice President. Ideas move quickly, expertise is valued and you'll have the opportunity to see the impact of your work.

We're looking for people who want more than a narrowly defined role. People who can get into the details, solve problems and understand the operation while also stepping back, thinking strategically and asking how we can make it better.

If you've built your Group Benefits expertise and are ready to use it to help build what's next, this could be the opportunity you've been looking for.

What We Offer

Vacation and Earned Time Off program
Group Retirement Savings Plan with employer match
Employee benefits plus Health & Wellness Spending Account
Educational assistance and career development
One-hour early finish on Fridays
Employee Assistance Program and employee discount programs
On-site gym
5% bilingualism premium for qualified professional-level French bilingualism, where applicable

Why This Opportunity is Different

You've built your expertise. Put it to work.

We're looking for more than someone who knows how to perform the role. We want someone who understands the business well enough to help us improve it.

Bring the knowledge you've developed throughout your career - the practices that work, the processes that don't and the ideas you've wanted to implement - and help us build an even stronger experience for our clients.

What You’ll Influence

How complex Group Benefits administration is handled and standardized.
Improvements to workflows, technology and administrative practices.
Client service processes and the overall experience we provide to plan sponsors and members.
Identification of operational gaps and opportunities to improve efficiency.
Best practices and knowledge development across the Administration team.

Growth creates opportunity

As our business has grown, employees have had opportunities to expand their responsibilities and move into leadership positions. We're continuing to build the capabilities and leadership structure our future business will require.

Where you'll work

Our Group Benefits team works together in-office in Edmonton. We believe the stage we're at as a growing business benefits from close collaboration, immediate access to leaders and the ability to solve problems together.

What You'll Do

Essential Responsibilities:

Assist the Manager, Group Administration with the conversion and transition of groups and members from current administration platform to new platform.
Work closely with the internal sales team and clients on new implementations, including coordination and setup of group benefit plans.
Effectively uses a Customer Relationship Management system to track and respond to written and telephone inquiries from plan administrators and clients within established service standards.
Investigate, research and resolve client issues, ensuring timely and accurate solutions.
Work closely with Business Analyst(s) to provide feedback on the user experience on system features and enhancements.
Provide recommendations for resolving problems and suggest improvements to processes.
Other duties as assigned.

Qualifications

Bachelor’s degree in Business Administration, a related field is preferred but equivalent work experience or alternative education may be considered in lieu of a degree.
5+ years in Group Benefits administration, claims or a related field is required.
Proficiency in using software and technology platforms is required.
Intermediate skill with Microsoft Office (Word/Excel) including proven ability working with spreadsheets, databases, and other applications is preferred.
Strong customer service skills with experience handling client interactions professionally and efficiently is required.
Fluent in French and English with proven competencies in verbal and written communication is required.
Successful completion of a criminal and education background checks and employer reference and verification before employment is required.

Check out our company page for all the information on why we believe First Canadian is an employer of choice!

Thank you for considering our organization.

We are an equal opportunities employer and welcome applications from all suitably qualified persons. Accommodations are available upon request.

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More about this job

Responsibilities

Support the conversion of groups and members to a new administration platform and coordinate the setup of benefit plans for new clients. Respond to client inquiries, investigate and resolve issues, provide feedback on system enhancements, and recommend improvements to administrative processes.

Requirements

Requires at least five years of experience in Group Benefits administration, claims, or a related field, along with strong customer service skills and proficiency with software and technology platforms. Fluent written and verbal communication in French and English is required; a bachelor's degree in Business Administration or a related field is preferred, though equivalent experience or education may be considered.

Skills

Group Benefits Administration
Claims Administration
Client Service
Client Issue Resolution
Group Plan Implementation
Platform Conversion
Process Improvement
Workflow Improvement
Microsoft Office
Microsoft Word
Microsoft Excel
Spreadsheet Management
Database Management
Written Communication
Verbal Communication

Benefits

Vacation and Earned Time Off
Group Retirement Savings Plan with Employer Match
Employee Benefits
Health and Wellness Spending Account
Educational Assistance and Career Development
Early Finish on Fridays
Employee Assistance Program
Employee Discount Programs
On-Site Gym
Bilingualism Premium

Visa sponsorship

Not detected in the job text

Keywords

Group Benefits
Benefits Administration
Claims
Plan Sponsors
Group Benefit Plans
Plan Implementation
Platform Conversion
Administration Platform
Client Service
Client Inquiries
Issue Resolution
Business Analysis
System Enhancements
User Experience
Process Improvement
Workflow Improvement
Operational Efficiency
Microsoft Office
Microsoft Word
Microsoft Excel
Spreadsheets
Databases
French
English
Business Administration

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