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Added 25 mins ago
PE
Corporate Sales Manager
ProFit Executive Search
Mississauga, ON
- $120,000 to $150,000 CAD / year
- Full-time
We are seeking an experienced and dynamic Toronto Area Sales Manager to lead our GTA builder (single family and multi-family) and retail (custom home builder and renovation/remodeling)…
Added 54 mins ago
TG
Senior Project Manager, Roofing
Triumph Group of Companies
Toronto, ON · Greater Toronto Area, Canada
- $100,000 to $140,000 CAD / year
- Full-time
The Senior Project Manager, Roofing runs our largest and most complex roofing projects from handover through close out, and sets the standard the rest of the project management group works…
Added 54 mins ago
C
Health And Safety Manager
Confidential
Vaughan, ON
- $100,000 to $115,000 CAD / year
- Full-time
Reporting to the Director, Health and Safety, the HSE Manager will bring a strong background in construction health and safety, sound knowledge of Ontario legislation and the ability to…
Added 54 mins ago
RB
Sr. Manager, Restaurant Technology Deployment & Vendor Management, Tim Hortons
Restaurant Brands International
Toronto, ON · Corp - Toronto Corporate Office
- Full-time
The Senior Manager serves as the primary business owner for strategic technology partners, ensuring vendors consistently meet their commitments on cost, quality, and schedule. Working…
Added 1 hour ago
CH
Manager
Covenant Health Canada
AB · Edmonton, AB
- Full-time
…through your passion for discovery, learning and impact. The Manager, Covenant Health Research Centre is responsible for the strategic leadership, operational management, and continued…
Added 2 hours ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…model. You will be part of a global team and report to the Senior Manager; IT Audit located in Bolton. The Senior Manager, IT Audit reports to the VP, Internal Audit, who reports to the…
Added 2 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 2 hours ago
CS
General Manager
CLM Search
ON · Ontario, Canada
- Full-time
Our client, a leading global Tier 1 automotive supplier, is seeking an experienced General Manager to oversee two manufacturing facilities in Ontario.
Added 3 hours ago
AH
Registered Nurse
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Part-time
The Unit 4E4 Registered Nurse (RN) reports to the Unit Manager – Pediatric Medicine. Unit 4E4 is a 25‑bed pediatric inpatient unit providing care to patients up to 18 years of age. The unit…
Added 3 hours ago
WC
Business Development Representative (2026-397-CP)
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Toronto, ON
- Contract
Primary site - 219 Dufferin Street, #1C, Toronto, ONSalary:G - $31.85/hourApplication Deadline:Nov 4, 2026 by 11:59 pm
Added 5 hours ago
Manager Portfolio and Building Services
City of Vancouver
Vancouver, BC
The Manager, Portfolio & Building Services reports to the Director of Non-Market Housing Operations and assists in all aspects of managing the operations and janitorial services of the…
Added 6 hours ago
G
Quality Manager
Ganotec
Toronto, ON
- Full-time
As a Quality Manager, you will lead the the Quality team and program on a projects in your assigned location.
Added 6 hours ago
V
Service Desk Capability and Incident Manager
Vanderlande
Vancouver, BC
- Full-time
The Service Desk Capability and Incident Manager is responsible for the continuous development and optimization of the Global Support Center (GSC) within the Airports domain. The role…
Added 7 hours ago
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Senior Engineer, Building Automation and Control Systems
Schneider Electric
Calgary, AB · Milton, ON · Toronto, ON · Montreal, QC
- Full-time
Direct factory and site acceptance testing, functional testing, and approval of test results
Added 7 hours ago
AS
Senior/Lead Business Analyst- BMT
Apex Systems
Toronto, ON
- $45 to $60 USD / hour
- Contract
On-Site Requirement: Mondays and potentially the first Friday of each month
Added 7 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 7 hours ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…model. You will be part of a global team and report to the Senior Manager; IT Audit located in Bolton. The Senior Manager, IT Audit reports to the VP, Internal Audit, who reports to the…
Added 8 hours ago
OH
Senior Sales Consultant
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Winnipeg, MB
- Full-time
Reporting to the Olympic Homes General Manager, this position will work with the Sales Team to ensure each customer enjoys the experience of designing and building the home of their dreams.
Added 8 hours ago
TH
Intermediate Financial Analyst
The Hospital for Sick Children
Toronto, ON
- Full-time
…join the Physician Billing Operations team. Reporting to the Senior Manager, POS Business Operations, and working closely with the Director, Peri-Operative Services, Strategy, Finance &…
Added 8 hours ago
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Physician Billing Specialist, Peri-Operative Services
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Toronto, ON
- Full-time
…Billing Specialist to play a strategic role supporting the Senior Manager, Business Operations, to execute strategic priorities related to professional billing…
Added 8 hours ago
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Added 8 hours ago
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Senior Indigenous Cultural Advisor
Fraser Health
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Added 8 hours ago
S
Sr. Software Release Project Manager (Scaled Agile /Device Development, Systems Integration)
SCIEX
Guelph, ON
- Full-time
This position reports to the Senior Manager, Software Integration Project Management and is part of the R&D Project Manage Office located in Concord, Ontario and will be an on-site role.
Added 8 hours ago
S
Sr. Software Release Project Manager (Scaled Agile /Device Development, Systems Integration)
SCIEX
Toronto, ON
- Full-time
This position reports to the Senior Manager, Software Integration Project Management and is part of the R&D Project Manage Office located in Concord, Ontario and will be an on-site role.
Added 8 hours ago
S
Sr. Software Release Project Manager (Scaled Agile /Device Development, Systems Integration)
SCIEX
Vaughan, ON
- Full-time
This position reports to the Senior Manager, Software Integration Project Management and is part of the R&D Project Manage Office located in Concord, Ontario and will be an on-site role.

First Canadian Financial Group

Senior Plan Administrator (Group Benefits)

Edmonton, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 31, 2026
Posting language: English
Posted: Oct 1, 2026

Original job description

Bring What You Know. Help Build What's Next.

First Canadian Group Benefits is growing nationally, and we're investing in the people, technology and capabilities that will support our next stage of growth.

A division of an established Canadian financial services organization, we have the stability and resources behind us to build for the future while remaining small enough that talented people can have a meaningful influence on where we're going.

Our employees work directly with senior Group Benefits leaders, including our President and Vice President. Ideas move quickly, expertise is valued and you'll have the opportunity to see the impact of your work.

We're looking for people who want more than a narrowly defined role. People who can get into the details, solve problems and understand the operation while also stepping back, thinking strategically and asking how we can make it better.

If you've built your Group Benefits expertise and are ready to use it to help build what's next, this could be the opportunity you've been looking for.

What We Offer

Vacation and Earned Time Off program
Group Retirement Savings Plan with employer match
Employee benefits plus Health & Wellness Spending Account
Educational assistance and career development
One-hour early finish on Fridays
Employee Assistance Program and employee discount programs
On-site gym
5% bilingualism premium for qualified professional-level French bilingualism, where applicable

Why This Opportunity is Different

You've built your expertise. Put it to work.

We're looking for more than someone who knows how to perform the role. We want someone who understands the business well enough to help us improve it.

Bring the knowledge you've developed throughout your career - the practices that work, the processes that don't and the ideas you've wanted to implement - and help us build an even stronger experience for our clients.

What You’ll Influence

How complex Group Benefits administration is handled and standardized.
Improvements to workflows, technology and administrative practices.
Client service processes and the overall experience we provide to plan sponsors and members.
Identification of operational gaps and opportunities to improve efficiency.
Best practices and knowledge development across the Administration team.

Growth creates opportunity

As our business has grown, employees have had opportunities to expand their responsibilities and move into leadership positions. We're continuing to build the capabilities and leadership structure our future business will require.

Where you'll work

Our Group Benefits team works together in-office in Edmonton. We believe the stage we're at as a growing business benefits from close collaboration, immediate access to leaders and the ability to solve problems together.

What You'll Do

Essential Responsibilities:

Assist the Manager, Group Administration with the conversion and transition of groups and members from current administration platform to new platform.
Work closely with the internal sales team and clients on new implementations, including coordination and setup of group benefit plans.
Effectively uses a Customer Relationship Management system to track and respond to written and telephone inquiries from plan administrators and clients within established service standards.
Investigate, research and resolve client issues, ensuring timely and accurate solutions.
Work closely with Business Analyst(s) to provide feedback on the user experience on system features and enhancements.
Provide recommendations for resolving problems and suggest improvements to processes.
Other duties as assigned.

Qualifications

Bachelor’s degree in Business Administration, a related field is preferred but equivalent work experience or alternative education may be considered in lieu of a degree.
5+ years in Group Benefits administration, claims or a related field is required.
Proficiency in using software and technology platforms is required.
Intermediate skill with Microsoft Office (Word/Excel) including proven ability working with spreadsheets, databases, and other applications is preferred.
Strong customer service skills with experience handling client interactions professionally and efficiently is required.
Fluent in French and English with proven competencies in verbal and written communication is required.
Successful completion of a criminal and education background checks and employer reference and verification before employment is required.

Check out our company page for all the information on why we believe First Canadian is an employer of choice!

Thank you for considering our organization.

We are an equal opportunities employer and welcome applications from all suitably qualified persons. Accommodations are available upon request.

Apply About employer

More about this job

Responsibilities

Support the conversion of groups and members to a new administration platform and coordinate the setup of benefit plans for new clients. Respond to client inquiries, investigate and resolve issues, provide feedback on system enhancements, and recommend improvements to administrative processes.

Requirements

Requires at least five years of experience in Group Benefits administration, claims, or a related field, along with strong customer service skills and proficiency with software and technology platforms. Fluent written and verbal communication in French and English is required; a bachelor's degree in Business Administration or a related field is preferred, though equivalent experience or education may be considered.

Skills

Group Benefits Administration
Claims Administration
Client Service
Client Issue Resolution
Group Plan Implementation
Platform Conversion
Process Improvement
Workflow Improvement
Microsoft Office
Microsoft Word
Microsoft Excel
Spreadsheet Management
Database Management
Written Communication
Verbal Communication

Benefits

Vacation and Earned Time Off
Group Retirement Savings Plan with Employer Match
Employee Benefits
Health and Wellness Spending Account
Educational Assistance and Career Development
Early Finish on Fridays
Employee Assistance Program
Employee Discount Programs
On-Site Gym
Bilingualism Premium

Visa sponsorship

Not detected in the job text

Keywords

Group Benefits
Benefits Administration
Claims
Plan Sponsors
Group Benefit Plans
Plan Implementation
Platform Conversion
Administration Platform
Client Service
Client Inquiries
Issue Resolution
Business Analysis
System Enhancements
User Experience
Process Improvement
Workflow Improvement
Operational Efficiency
Microsoft Office
Microsoft Word
Microsoft Excel
Spreadsheets
Databases
French
English
Business Administration

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