Coordinator, Sales Support
- Toronto, ON, Canada
$45,000-$60,000 · Full-time
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Job details
- Pay
- $45,000-$60,000
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
We are hiring a Coordinator, Sales Support!
Reporting To
Director, Sales Support
Full-Time/Part- Time
Full-time
Salary Range
$45,000-$60,000
Posting Date
October 9, 2026
Closing Date
October 30, 2026
Hours Of Work
8:30 a.m. – 5:00 p.m.
Grade
Office Location:
6.7
Toronto, On
Great location! Steps away from the main public transit station
What We Offer
Highly competitive compensation package which includes, base salary, bonus, benefits, and career advancement opportunities!
The coordinator is responsible for supporting the sales team and other Residential areas.
How You Will Contribute
Founded in 1988, First National is one of Canada’s largest non-bank lenders. We provide residential mortgages exclusively through the mortgage broker channel and we are Canada’s largest commercial mortgage lender.
First National has been consistently recognized as a great place to work and we are proud that our employee engagement feedback is higher than our industry partners.
We would like to thank all applications for their interest in this existing vacancy, but only candidates selected for an interview will be contacted.
Artificial Intelligence is not used in our recruitment or hiring process for this role.
First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation and any other category protected by law.
First National supports requests for accommodation from applicants with disabilities; please contact Human Resources at accessibility@firstnational.ca should you need an accommodation at any point in the recruitment process.
#FNLOON
Reporting To
Director, Sales Support
Full-Time/Part- Time
Full-time
Salary Range
$45,000-$60,000
Posting Date
October 9, 2026
Closing Date
October 30, 2026
Hours Of Work
8:30 a.m. – 5:00 p.m.
Grade
Office Location:
6.7
Toronto, On
Great location! Steps away from the main public transit station
What We Offer
Highly competitive compensation package which includes, base salary, bonus, benefits, and career advancement opportunities!
- Eligibility for benefits is dependent on the terms of employment
The coordinator is responsible for supporting the sales team and other Residential areas.
How You Will Contribute
- Register new and returning brokers to First National
- Assist in maintaining the integrity of our broker database
- Work with our national sales team to ensure broker administrative needs are met
- Liaise with our Quality Assurance team to make sure reports are reviewed and feedback is provided
- Assist brokers with Merlin Online set up
- Support other Residential departments when needed
- Adheres to policies/procedures to ensure AML requirements are met, when applicable
- Post-secondary education and/or equivalent work experience preferred
- Organizational skills to manage several ongoing and competing tasks at one time
- Competency in Microsoft Office; capacity to learn new technologies/systems
- Strong communication skills (written and oral)
- Ability to take initiative and work independently on projects
- Office environment
- Periods of high volume with tight timelines
- Long periods of stationary position/sitting
- Prolonged periods of repetitive movement (i.e. using a keyboard and mouse)
- Long periods of time in viewing a computer screen
- Multi-tasking may include speaking to customers on a telephone call while looking up information on a computer program.
- Competitive Compensation
- Comprehensive benefits program (i.e., Health Spending Account, Maternity and Parental Leave Top Up)
- Extensive training programs to set our employees up for success
- Modern office environment conducive to collaboration
- Supportive teamwork culture
- Opportunities to give back to the communities and work through events focused on a variety of charities
- Ongoing social events throughout the year
Founded in 1988, First National is one of Canada’s largest non-bank lenders. We provide residential mortgages exclusively through the mortgage broker channel and we are Canada’s largest commercial mortgage lender.
First National has been consistently recognized as a great place to work and we are proud that our employee engagement feedback is higher than our industry partners.
We would like to thank all applications for their interest in this existing vacancy, but only candidates selected for an interview will be contacted.
Artificial Intelligence is not used in our recruitment or hiring process for this role.
First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation and any other category protected by law.
First National supports requests for accommodation from applicants with disabilities; please contact Human Resources at accessibility@firstnational.ca should you need an accommodation at any point in the recruitment process.
#FNLOON
More about this job
Responsibilities
Register new and returning brokers, maintain the broker database, and coordinate with the national sales team to meet brokers’ administrative needs. Support broker setup on Merlin Online, liaise with Quality Assurance on report reviews and feedback, assist other Residential departments, and follow applicable anti-money-laundering procedures.
Requirements
Post-secondary education or equivalent work experience is preferred. Candidates should have strong organizational and written and oral communication skills, Microsoft Office competency, the ability to learn new systems, and the initiative to manage competing tasks independently.
Skills
- Organization
- Task Management
- Microsoft Office
- Technology Adaptability
- Written Communication
- Oral Communication
- Initiative
- Independent Work
- Database Maintenance
- Broker Registration
- Quality Assurance Coordination
- Customer Support
- Multitasking
- Anti-Money Laundering Compliance
Benefits
- Bonus
- Benefits Package
- Career Advancement Opportunities
- Health Spending Account
- Maternity and Parental Leave Top-Up
- Training Programs
- Social Events
Visa sponsorship
Not detected in the job text
Categories
- Sales
- Administrative
- Customer Service & Support
- Finance & Accounting
Keywords
- Sales Support
- Residential Mortgages
- Mortgage Brokers
- Broker Registration
- Broker Database
- Broker Administration
- Merlin Online
- Microsoft Office
- Quality Assurance
- Report Review
- Anti-Money Laundering
- AML Compliance
- Financial Services
- Customer Support
- Database Maintenance
- Administrative Support
- Multitasking
- Written Communication
- Oral Communication