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First National Financial LP

Manager and Team Lead, Third Party Residential Underwriting - BMBE

Toronto, ON, Canada
East York, ON, Canada

$85,000 - $115,000 · Full-time

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Job details

Pay: $85,000 - $115,000
Job type: Full-time
Apply by: Dec 12, 2026
Experience: 3-5 years previous mortgage underwriting experience required
Posting language: English
Posted: Nov 12, 2026

Original job description

We are hiring a Manager and Team Lead, Third Party Residential Underwriting - BMBE!

Reporting To

Assistant Vice President, Third Party Residential Underwriting

Full-Time/Part- Time

Full-time

Posting Date

November 12, 2026

Closing Date

November 27, 2026

Hours Of Work

8:30 a.m. – 5:00 p.m.

Salary Range

$85,000 - $115,000

Grade

Office Location:

16.7

Toronto, ON

Great location! Steps away from the main public transit station

What We Offer

Highly competitive compensation package which includes base salary, bonus, benefits, and career advancement opportunities!

Eligibility for benefits is dependent on the terms of employment

The Opportunity

The Third Party Residential Underwriting Division, as a Division of First National Financial provides underwriting expertise and services on behalf of other financial institutions to the Canadian Mortgage Broker channel.

Reporting to the Assistant Vice President, Third Party Residential Underwriting - BMBE, the Manager manages a team of Mortgage Underwriters, Associate Mortgage Underwriters, and Mortgage Funders in meeting the goals of the Third Party Residential Underwriting Division. Under their guidance and leadership, the team is responsible for the assessment of mortgage applications in making lending decisions in adherence with the established mortgage underwriting policies and guidelines. The team also has responsibility for reviewing required documentation for accuracy and completion and for closing and advancing funds on approved mortgage applications while maintaining a consistent focus on service excellence.

How You Will Contribute

Establishes and maintains positive relationships with mortgage brokers to build loyalty to the Company
Maintains positive relationships with external partners such as mortgage insurers, appraisers, title insurance companies, and solicitors
Generates new business opportunities through existing referral sources to help achieve company sales targets
Makes lending decisions within established limits while ensuring adherence to policies and guidelines
Completes management reporting as required
Stays current with latest industry knowledge, competition, and market trends
Manages the capacity of the team through efficient delegation of work and careful monitoring of volumes within the workflow
Manages the performance of team members through ongoing feedback and coaching
Establishes performance and work standards
Recruits, interviews, hires, and on boards new employees as required
Provides coaching, training, support and development to team members
Leads team meetings
Conducts annual performance reviews
Adheres to policies/procedures to ensure AML requirements are met, when applicable

Skills And Attributes

People management skills- coaching, feedback, development of individuals and teams
Ability to build and maintain positive relationships
Strong aptitude for service excellence
Ability to manage and resolve conflict
Strong communication skills – both written and verbal
Strong analytical skills
Organizational and time management skills
Positive team player with desire and ability to mentor others
Effective problem solving and decision-making skills
Fully competent in working with basic pc software and working knowledge of the suite of Microsoft Office products
Ability to manage pressure in an environment of high volume processing with tight turnaround times

In accordance with the Financial Services Regulatory Authority (FSRA), if a successful candidate is not already licensed, upon starting with First National, they will be registered for the applicable educational courses and upon successful completion of the exam, First National will register them with FSRA to complete the licensing process.

The Experience You Need

Post-secondary education and/or equivalent work experience preferred
3-5 years previous mortgage underwriting experience required
2 or more years people management experience
Completion of Mortgage Agent Course and/or FSCO License an asset
Demonstrated ability to:
Analyze information and make confident decisions
Build client/customer relationships
Create a team environment
Give constructive feedback
Lead and motivate others
Set and communicate goals

Working Environment And Physical Demands Analysis

Office environment
Periods of high volume with tight timelines
Long periods of stationary position/sitting
Prolonged periods of repetitive movement (i.e. using a keyboard and mouse)
Long periods of time in viewing a computer screen
Multi-tasking may include speaking to customers on a telephone call while looking up information on a computer program.

Why join First National?

Competitive Compensation
Comprehensive benefits program (i.e., Health Spending Account, Maternity and Parental Leave Top Up)
Extensive training programs to set our employees up for success
Modern office environment conducive to collaboration
Supportive teamwork culture
Opportunities to give back to the communities and work through events focused on a variety of charities
Ongoing social events throughout the year

The Team You’ll Join

Founded in 1988, First National is one of Canada’s largest non-bank lenders. We provide residential mortgages exclusively through the mortgage broker channel and we are Canada’s largest commercial mortgage lender.

First National has been consistently recognized as a great place to work and we are proud that our employee engagement feedback is higher than our industry partners.

We would like to thank all applications for their interest in this existing vacancy, but only candidates selected for an interview will be contacted.

First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation and any other category protected by law.

First National supports requests for accommodation from applicants with disabilities; please contact Human Resources at accessibility@firstnational.ca should you need an accommodation at any point in the recruitment process.

Artificial Intelligence is not used in our recruitment or hiring process for this role.

#FNUWON

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More about this job

Responsibilities

Lead and develop a team of mortgage underwriters and funders, overseeing mortgage application assessments, lending decisions, documentation review, and funding in accordance with established policies. Maintain broker and partner relationships, manage team capacity and performance, support business growth, and ensure service quality and applicable AML compliance.

Requirements

Candidates should have 3–5 years of mortgage underwriting experience and at least 2 years of people management experience; post-secondary education or equivalent work experience is preferred. A Mortgage Agent Course or FSCO license is an asset, along with demonstrated decision-making, relationship-building, coaching, and team leadership abilities.

Skills

People Management
Coaching and Feedback
Relationship Building
Service Excellence
Conflict Resolution
Written and Verbal Communication
Analytical Skills
Organization and Time Management
Problem Solving
Decision-Making
Mortgage Underwriting
Team Leadership
Performance Management
Workload Delegation
Microsoft Office

Benefits

Bonus
Health Spending Account
Maternity and Parental Leave Top-Up
Training Programs
Career Advancement Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Residential Mortgages
Mortgage Underwriting
Third-Party Underwriting
Mortgage Brokers
Mortgage Applications
Lending Decisions
Underwriting Policies
Mortgage Funding
Mortgage Insurers
Appraisers
Title Insurance
Solicitors
AML Compliance
FSRA
FSCO License
Mortgage Agent Course
Microsoft Office
Management Reporting
Performance Reviews
Team Coaching

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Jobs in Canada