Jobs in Canada

20 jobs

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Added 2 days ago
PF
Directeur·trice de l'architecture logicielle | Head of Software Architecture
Power Factors
Remote, Canada
- Remote
Added 3 days ago
PF
Responsable de l'architecture logicielle | Head of Software Architecture
Power Factors
Remote, Canada
- Remote
Added 6 days ago
C
Lead Software Engineer, Full Stack, Assistant Vice President
Citi
Mississauga, ON
- Full-time
Markets Operations Technology is seeking a highly skilled and experienced Lead Software Engineer to design, architect, and deliver a high-performance Enterprise Fee Calculation and Billing…
Added 17 days ago
BC
Vice President, ETF Algo Engineer
BMO Capital Markets
Toronto, ON
- Full-time
We are seeking an ETF Algo Engineer to design and support low-latency electronic trading algorithms for our ETF Market Making team, using AI-assisted development to improve engineering…
Added 17 days ago
B
Vice President, ETF Algo Engineer
BMO
Toronto, ON · FCP
- Full-time
We are seeking an ETF Algo Engineer to design and support low-latency electronic trading algorithms for our ETF Market Making team, using AI-assisted development to improve engineering…
Added 25 days ago
C
AI Lead Engineer, Technical Lead - Services AI Platform
Citi
Mississauga, ON
- Full-time
Build full-stack AI platform components using Python and Angular, including large language model fine-tuning interfaces and experiment tracking dashboards.
Added 26 days ago
SS
Senior eFX Software Engineer (Java/Rust), Vice President
State Street
Toronto, ON
- $120,000 to $202,500 CAD / year
- Full-time
We are looking for an enthusiastic full-stack developer to write high performance Java and Rust code as part of the EFX Boston team
Added 1 month ago
SH
Vice President, Data and AI Foundations
SE Health
Markham, ON
- Full-time
Added 1 month ago
SS
Senior Platform Engineer, Vice President
State Street
Toronto, ON
- Full-time
The State Street Cyber Architecture & Engineering team is looking for a Senior Platform Engineer, VP. The Cyber Data & Analytics team delivers models, insights, and tooling to help…
Added 1 month ago
KD
Senior Data Engineer – Ingénieur des données
KPI Digital Solutions
Montreal, QC
- Other
Has the title implied, the candidate is a data engineer meaning he is a full fledge experienced developer very solid in both Python and Spark
Added 1 month ago
BC
Associate or Vice President Full Stack Engineer
BMO Capital Markets
Toronto, ON
- Part-time
We are seeking an exceptional Full Stack Engineer to join our Data Cognition Team at BMO Capital Markets. In this pivotal role, you will architect, develop, and implement innovative…
Added 1 month ago
FN
UX Designer
First National Financial LP
Toronto, ON · East York, ON
- Full-time
Internal: Embedded in a First National product squad works with the Product Manager, the Residential Underwriting Business SME, AI Engineers, full stack engineers, and the QA Engineer.
Added 1 month ago
KM
Senior Data Engineer – Ingénieur des données
KPI Mining Solutions
Montréal-Ouest, QC
- Full-time
Has the title implied, the candidate is a data engineer meaning he is a full fledge experienced developer very solid in both Python and Spark
Added 1 month ago
FN
QA Engineer
First National Financial LP
Toronto, ON · East York, ON
- Full-time
Assistant Vice President IT, IT Applications & QA
Added 1 month ago
FN
AI Engineer
First National Financial LP
Toronto, ON · East York, ON
- Full-time
Assistant Vice President IT, Application Development
Added 2 months ago
Associate or Vice President Full Stack Engineer
BMO
Toronto, ON · FCP
We are seeking an exceptional Full Stack Engineer to join our Data Cognition Team at BMO Capital Markets. In this pivotal role, you will architect, develop, and implement innovative…
Added 3 months ago
C
Senior Java Developer, Applications Development – Assistant Vice President
Citi
Mississauga, ON
- Full-time
…process high-volume, latency-sensitive workloads. If you are an engineer who takes full ownership of what you build and thrives in a fast-moving, technically demanding environment, this is…
Added 2 months ago
TE
Director Cloud Operations & Support
THE EMPIRE LIFE INS. CO
Canada
- Full-time
The Director Cloud Operations & Support is responsible for improving operational resiliency across the enterprise while leading the team through major technological shifts, including AI…
Added 3 months ago
O
Software Developer
OceanMD
Toronto, ON
- Full-time
Reporting to the Vice President, Research and Development, we are hiring a Software Developer. As our new Software Developer, you will build and enhance the health technology that helps…
Added 4 months ago
C
Senior Application Support Engineer - Assistant Vice President
Citi
Remote, Canada
- Full-time
- Remote
The Apps Support Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and…

No more jobs.

First National Financial LP

UX Designer

Toronto, ON, Canada
East York, ON, Canada

$66,685-$106,695 · Full-time

Apply on jobs.dayforcehcm.com About employer

Application link verified · Nov 14, 2026. Applications open in a new tab.

Job details

Pay: $66,685-$106,695
Job type: Full-time
Posting language: English
Posted: Sep 23, 2026

Original job description

We are hiring a UX Designer, Application Development!

Reporting To

Assistant Vice President IT, Application Development

Full-Time/Part- Time

Full-time

Salary Range

$66,685-$106,695

Posting Date

September 23, 2026

Closing Date

October 22, 2026

Hours Of Work

8:30 a.m. – 5:00 p.m.

Grade

Office Location:

12.4

Toronto

Great location! Steps away from the main public transit station

What We Offer

Highly competitive compensation package which includes, base salary, bonus, benefits, and career advancement opportunities!

Eligibility for benefits is dependent on the terms of employment

The Opportunity

The UX Designer is accountable for designing clear, efficient, and trustworthy experiences that enable First National employees and partners to use AI enabled mortgage workflows with confidence.

This role combines user research, service design, interaction design, prototyping, and usability testing for complex operational workflows. Embedded in a product squad while maintaining a shared library of AI interaction patterns for the wider AI Factory, the Designer works closely with the Product Manager, the Residential Underwriting Business SME, the AI Engineering Lead, engineers, and quality teams to make AI outputs understandable and actionable, design effective human review and exception paths, and drive sustained adoption.

How You Will Contribute

Plan and conduct user research with underwriters, brokers, servicing teams, operations, and other users through interviews, observation, workflow shadowing, surveys, and usability testing, and turn findings into clear design opportunities.
Map current and future user journeys, service blueprints, decision points, handoffs, pain points, and exception paths to help product squads simplify work rather than digitize unnecessary process complexity.
Design user flows, information architecture, wireframes, prototypes, and production ready interaction specifications using Figma or comparable tools, from early concepts through detailed design and release support.
Make AI outputs clear and actionable by designing for source evidence, confidence, uncertainty, explanations, policy references, recommended actions, human review, overrides, feedback capture, error recovery, and escalation.
Partner with the Product Manager and the Business SME to translate user needs and policy requirements into experience principles and acceptance criteria, and with AI, data, and full stack engineers to deliver feasible, consistent, and accessible solutions.
Define and measure usability and adoption outcomes such as task completion, time on task, comprehension, error rates, trust, satisfaction, accessibility, and user feedback, and use the evidence to iterate the product.
Support UAT, pilots, training, rollout, and post launch learning by observing real use, identifying experience defects or workarounds, and prioritizing improvements with the product squad.
Create and maintain reusable AI interaction patterns, design system components, research assets, and guidance that help future product squads deliver consistent experiences without redesigning common solutions.

The Experience You Need

Bachelor’s degree in interaction design, user experience, human computer interaction, psychology, design research, digital media or a related discipline, or equivalent practical experience.
5 plus years of progressive UX, product design, service design, or user research experience delivering complex digital products from discovery through production.
A portfolio demonstrating strong user research, workflow design, interaction design, prototyping, usability testing, and evidence based iteration for enterprise or operational products.
Advanced proficiency with Figma or comparable design and prototyping tools, design systems, information architecture, and clear documentation for engineering implementation.
Experience designing for complex rules, data rich interfaces, exceptions, approvals, accessibility, and users who must make accurate decisions under time pressure.
Practical understanding of AI enabled experiences, including uncertainty, explainability, source evidence, human in the loop review, feedback, automation boundaries, and trust is strongly preferred.
Strong facilitation, communication, and collaboration skills, with the ability to synthesize conflicting user, business, policy, risk, and technical needs into simple and usable designs.
Experience in financial services, mortgage lending, lending operations, servicing, broker channels, third party partnerships, or regulated technology environments is preferred.

Relationships

External: Engages design and research vendors, implementation partners, and accessibility specialists, and conducts research directly with broker and partner users where appropriate.

Internal: Embedded in a First National product squad works with the Product Manager, the Residential Underwriting Business SME, AI Engineers, full stack engineers, and the QA Engineer.

Working Environment And Physical Demands Analysis

Office environment
Periods of high volume with tight timelines
Long periods of stationary position/sitting
Prolonged periods of repetitive movement (i.e. using a keyboard and mouse)
Long periods of time in viewing a computer screen
Multi-tasking may include speaking to customers on a telephone call while looking up information on a computer program.

Why join First National?

Competitive Compensation
Comprehensive benefits program (i.e., Health Spending Account, Maternity and Parental Leave Top Up)
Extensive training programs to set our employees up for success
Modern office environment conducive to collaboration
Supportive teamwork culture
Opportunities to give back to the communities and work through events focused on a variety of charities
Ongoing social events throughout the year

The Team You’ll Join

Founded in 1988, First National is one of Canada’s largest non-bank lenders. We provide residential mortgages exclusively through the mortgage broker channel and we are Canada’s largest commercial mortgage lender.

First National has been consistently recognized as a great place to work and we are proud that our employee engagement feedback is higher than our industry partners.

We would like to thank all applications for their interest in this existing vacancy, but only candidates selected for an interview will be contacted.

Artificial Intelligence is not used in our recruitment or hiring process for this role.

First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation and any other category protected by law.

First National supports requests for accommodation from applicants with disabilities; please contact Human Resources at accessibility@firstnational.ca should you need an accommodation at any point in the recruitment process.

#FNLOON

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

Conduct user research and design clear, accessible workflows and AI-enabled experiences, including explanations, human review, exception handling, and feedback paths. Collaborate with product, business, engineering, and quality teams to test, launch, measure, and improve solutions while maintaining reusable AI interaction patterns and design system assets.

Requirements

Requires a bachelor’s degree in a relevant discipline or equivalent practical experience, at least five years of progressive UX, product design, service design, or user research experience, and a portfolio demonstrating end-to-end design work on complex digital products. Candidates should be proficient with Figma or comparable tools and experienced with complex workflows, data-rich interfaces, accessibility, and evidence-based design; AI experience and financial services experience are preferred.

Skills

User Research
Service Design
Interaction Design
Prototyping
Usability Testing
Workflow Design
Figma
Information Architecture
Design Systems
AI Experience Design
Human-in-the-Loop Design
Accessibility
User Journey Mapping
Facilitation
Usability Measurement
Cross-Functional Collaboration

Benefits

Bonus
Health Spending Account
Maternity and Parental Leave Top-Up
Training Programs
Career Advancement Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Figma
User Research
Service Design
Interaction Design
Prototyping
Usability Testing
Information Architecture
Design Systems
AI-Enabled Workflows
AI Interaction Patterns
Human-in-the-Loop Review
Explainability
Source Evidence
Confidence and Uncertainty
Workflow Shadowing
User Journey Mapping
Service Blueprints
Wireframes
Acceptance Criteria
Accessibility
UAT
Product Design
Mortgage Lending
Residential Underwriting
Financial Services
Regulated Technology
Broker Channels
Usability Metrics
Adoption Measurement
Exception Handling

Seniority

Senior

Perks

Parental leave
Performance bonus
Paid training

Tools

Figma

Languages

English

Fields of study

Interaction design
User experience
Human computer interaction
Psychology
Design research

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Work requirements

Jobs in Canada