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Regional Technical IT Analyst, Vancouver Island

  • Ladysmith, BC, Canada

Salary: $76,530 - $95,662 - $105,229 per year (pay range explained below) · Full-time

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Job details

Pay
Salary: $76,530 - $95,662 - $105,229 per year (pay range explained below)
Job type
Full-time
Apply by
Experience
5 to 7 years of recent or relevant experience or a combination or education and experience
Posting language
English
Posted

Original job description

FNHA Overview

The First Nations Health Authority is a diverse and transformational health organization of professional, innovative, and dedicated team members and leaders.

The first of its kind in Canada, FNHA works as a health-and-wellness partner with BC First Nations to support self-determination and decision-making to improve health outcomes.

The First Nations Health Authority is committed to respecting diversity within our workforce. Preference will be given to individuals who identify as First Nations from a Nation located on Vancouver Island or the surrounding areas. All interested First Nations, Inuit or Métis individuals are encouraged to apply. The First Nations Health Authority has a mandate to increase First Nations representation in the workforce. Applicant skills, perspectives and lived experience may be matched for this role, or other opportunities within the FNHA.

FNHA is proud to have been named one of BC’s Top Employers for 2026. Learn more about why we were selected here .

his role provides audio/visual support for sub-regional, regional, and committee meetings during Fall Caucus, while also delivering technical support to Vancouver Island regional and satellite offices. The successful candidate will help ensure seamless technology operations and a positive user experience across the region.

Title: Regional Technical IT Analyst

Salary: $76,530 - $95,662 - $105,229 per year (pay range explained below)

Contract: Term- 6 months

Hours: Monday – Friday 8am- 4pm or 8:30am- 4:30pm

Location: Stz’uminus – Ladysmith- with travel between regional offices.

About The Role

Are you passionate about technology and helping people succeed? As a key member of the regional team, you'll provide hands-on IT support that enables staff, communities, and partners to stay connected and productive. Working closely with both regional and corporate IMIT teams, you'll troubleshoot technical issues, support events and infrastructure, and deliver training that empowers users to make the most of their technology. This is an exciting opportunity to make a meaningful impact while supporting the ongoing growth and transformation of FNHA services.

About You

To be successful in this role you will have/be –

Education

  • A university degree in Computer Science, college degree with a technical major or an equivalent combination of education, training and experience

Experience

  • 5 to 7 years of recent or relevant experience or a combination or education and experience

Requirements

  • Valid Class 5 BC driver’s license
  • Ability to determine requirements for IT support

Please refer to Job Specification section of the Job Description for more details.

Working at FNHA

As a member of the team, you will have access to a wide range of employee benefits, including:

  • Municipal Pension plan with an employer contribution of 9.31%
  • 3 weeks’ vacation, which increases with service to 4 weeks, plus 5 personal days, 1 volunteer day, and 14 public holidays including National Indigenous People’s Day, National Day of Truth and Reconciliation, Easter Monday and Boxing Day
  • 5 cultural days per year for non-union First Nations, Inuit, or Métis employees
  • Access to group health benefits and a Health Care Spending Account through Canada Life on day 1 of employment
  • And more!

Leading with culture, all FNHA employees complete San’yas Indigenous Cultural Safety Training. We support our family to be leaders in wellness and all staff members develop a yearly wellness plan as part of their performance partnership and goal-setting.

The Pay Range is the minimum and maximum annual salary based on full time equivalent hours.

Incumbents are typically hired, transferred or promoted between the minimum and midpoint of the range based on their knowledge, skills, abilities and experience in relation to the role requirements.

The top 10% of the pay range is for the incumbents who are industry experts in the job with the combination of exceptional experience and competencies needed to perform all duties and responsibilities at a superior capability level. Internal employee compensation will be determined as per the FNHA Employee Total Compensation Policy.

How To Apply

If this sound likes the opportunity for you, please click on the 'Apply for Job' button.

Closing date: Open until filled

Resources

For more information about us, please visit: www.fnha.ca/about/work-with-us

For information about https://www.fnha.ca/what-we-do/cultural-safety-and-humility and for information about Land Acknowledgements

If you have any inquiries or issues please contact FNHA Recruitment at careers@fnha.ca

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More about this job

Responsibilities

Provide hands-on technical support to Vancouver Island regional and satellite offices, including troubleshooting issues and supporting IT infrastructure. Deliver audio/visual support for meetings and events, work with regional and corporate IMIT teams, and train users to help maintain productive technology operations.

Requirements

Applicants need a university degree in Computer Science, a college degree with a technical major, or an equivalent combination of education, training, and experience. The role requires 5 to 7 years of recent or relevant experience, a valid Class 5 BC driver’s license, and the ability to determine IT support requirements.

Skills

  • IT Support
  • Technical Troubleshooting
  • Audio/Visual Support
  • IT Requirements Assessment
  • User Training
  • Event Technology Support
  • IT Infrastructure Support
  • User Support
  • Regional IT Operations
  • Communication

Benefits

  • Municipal Pension Plan With 9.31% Employer Contribution
  • Three Weeks' Vacation, Increasing to Four Weeks With Service
  • Five Personal Days
  • One Volunteer Day
  • Fourteen Public Holidays
  • Five Cultural Days for Eligible Non-Union First Nations, Inuit, or Métis Employees
  • Group Health Benefits
  • Health Care Spending Account

Visa sponsorship

Not detected in the job text

Categories

  • Technology
  • Customer Service & Support
  • Healthcare

Keywords

  • Information Technology
  • IMIT
  • Technical Support
  • Troubleshooting
  • Audio/Visual Support
  • IT Infrastructure
  • Regional Offices
  • Satellite Offices
  • IT Requirements Assessment
  • User Training
  • Event Support
  • Fall Caucus
  • Committee Meetings
  • Computer Science
  • Technical Major
  • Class 5 BC Driver’s License
  • First Nations Health Authority
  • Indigenous Cultural Safety
  • User Experience

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