Call Centre Analyst
- Prince Albert, SK, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
CALL CENTRE ANALYST
The Prince Albert Grand Council is now accepting applications for Casual Call Centre Analyst at Sprucelodge Boarding Home located in Prince Albert.
Duties & Responsibilities
Submit COVER LETTER, RESUME, CPIC and THREE (3) WORK RELATED REFERENCE LETTERS/Please include email address (applicants will be contacted through email)
Karen Timmerman, Director of Human Resources
Prince Albert Grand Council
Box 2350
Prince Albert, Saskatchewan S6V 6Z1
Tel: 306-953-7200 Fax: 306-953-1045
Email: personnel@pagc.net
The Prince Albert Grand Council is now accepting applications for Casual Call Centre Analyst at Sprucelodge Boarding Home located in Prince Albert.
Duties & Responsibilities
- Administration and Office activities.
- Strong writing and communications skills.
- Entail good communication/telephone skills.
- Ability to oversee operations as required
- Prepare program reports.
- Effective and efficient administration and day to day operations.
- Strong planning and organizational skills.
- Ability to read and interpret information management systems.
- Ability to coordinate and organize medical transportation and assistance as outline by the NIHB Policy Framework Model
- Must be willing to work after-hours, weekends and/or holidays
- Must have relevant computer training with an emphasis on Excel
- Knowledge of First Nations cultural values and traditions would be an asset
- Must have a valid Saskatchewan Drivers License.
- Must have a CPIC and Vulnerable Sector Check, they are required for this position.
- Ability to speak an official language of the Prince Albert Grand Council (Cree, Dene, Dakota) would be an asset.
- Must undergo a Federal Criminal Record Search, the results of which may influence the decision to employ.
Submit COVER LETTER, RESUME, CPIC and THREE (3) WORK RELATED REFERENCE LETTERS/Please include email address (applicants will be contacted through email)
Karen Timmerman, Director of Human Resources
Prince Albert Grand Council
Box 2350
Prince Albert, Saskatchewan S6V 6Z1
Tel: 306-953-7200 Fax: 306-953-1045
Email: personnel@pagc.net
More about this job
Responsibilities
Handle administrative and office activities, support day-to-day operations, and oversee operations as required. Prepare program reports and coordinate medical transportation and assistance in accordance with the NIHB Policy Framework Model.
Requirements
Relevant computer training with an emphasis on Excel and a valid Saskatchewan driver's license are required, along with a CPIC and Vulnerable Sector Check and a Federal Criminal Record Search. Strong communication, planning, and organizational abilities are needed; knowledge of First Nations cultural values and traditions and the ability to speak Cree, Dene, or Dakota are assets.
Skills
- Written Communication
- Verbal Communication
- Telephone Skills
- Administrative Operations
- Program Reporting
- Planning
- Organization
- Information Management Systems
- Microsoft Excel
- First Nations Cultural Awareness
Visa sponsorship
Not detected in the job text
Hiring contact
Karen Timmerman
Categories
- Customer Service & Support
- Administrative
- Healthcare
- Transportation
Keywords
- Call Centre
- Administration
- Office Activities
- Written Communication
- Telephone Skills
- Program Reports
- Day-to-Day Operations
- Planning
- Organization
- Information Management Systems
- Medical Transportation
- NIHB Policy Framework Model
- Microsoft Excel
- First Nations Cultural Values
- Saskatchewan Driver's License
- CPIC
- Vulnerable Sector Check
- Federal Criminal Record Search
- Cree
- Dene
- Dakota