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First Onsite - CA

Contents Crew Lead

Edmonton, AB, T6B 3L2, Canada

Full-time

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Job details

Job type: Full-time
Experience: Minimum 1 year of experience in restoration, emergency services, or a related field
Posting language: English
Posted: Oct 29, 2026

Original job description

If you enjoy hands-on work, learning advanced restoration techniques, and mentoring others, this is the role for you. As a Contents Crew Lead (Internally known as Contents Technician II), you'll play a key part in helping people recover what matters most. You'll take pride in restoring items affected by fire, water, and mold while guiding teammates, mastering specialized equipment, and making a real impact on every project.

A DAY IN THE LIFE OF A CONTENTS CREW LEAD

As a Contents Crew Lead, no two days are ever the same. One morning you might be restoring treasured family photos, and by afternoon you could be cleaning specialized equipment or mentoring a new team member. You roll up your sleeves and dive into each job with focus and pride, using advanced tools and cleaning systems to bring belongings back to life. You track and photograph contents, keep meticulous records, and make sure every item is handled with care. You troubleshoot, problem-solve, and stay one step ahead to keep projects on schedule. You take ownership of your work and lead by example, creating a positive, efficient, and safe environment for your team. Every day, your skill, energy, and attention to detail help turn chaos into calm for clients when they need it most.

Qualifications

Minimum 1 year of experience in restoration, emergency services, or a related field
Strong knowledge of cleaning methods for fire, water, and mold restoration
Experience operating Ozone and Hydroxyl machines or similar restoration equipment
Excellent attention to detail with strong organizational and teamwork skills
Ability to guide and support Contents Technician I team members
Proficient in Microsoft Office Suite and comfortable using mobile devices and apps
Certifications required: Water Damage Restoration Technician (WRT), Fire and Smoke Restoration Technician (FSRT), and Odor Control Technician (OCT)
Additional certifications considered an asset: Commercial Carpet Cleaning (CCT), Carpet Repair and Reinstallation (RRT), Upholstery and Fabric Cleaning (UFT), and Applied Microbial Remediation (AMRT)
Valid driver's license and clean driving abstract
Must be able to participate in a rotating on-call schedule   
Ability to complete work activities which may include physical labour, material handling and lifting, climbing ladders, wearing a respirator, and working in tight spaces (attics, basements, and crawlspaces)

Who We Are

At First Onsite, the work you do every day makes a real impact. You'll help communities rebuild and families recover after unexpected events. We offer competitive pay, comprehensive health and dental benefits, and RRSP matching because we believe in taking care of our people. You'll have opportunities to learn, grow, and build a lasting career across Canada in a culture that values care, collaboration, and doing the right thing. If you thrive in a team environment and want to make a meaningful difference, we'd love to hear from you.

Let's Rebuild Together

Your next opportunity starts here. Apply today using our quick, three-minute, mobile-friendly application. Join First Onsite. Make a difference. Build your future.

By submitting your application, you consent to the collection, use, disclosure, and storage of your personal information by FirstOnsite Restoration Limited operating as First Onsite Property Restoration ("First Onsite") for purposes related to your application for employment. This includes information gathered during the recruitment and interview process. Your personal information may be shared internally with relevant personnel involved in the hiring process.

First Onsite is committed to handling your personal information in accordance with applicable federal and provincial privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and any other relevant privacy legislation in your province or territory. If you have questions about how your personal information is handled, or if you wish to request access to your information, please contact our HR Department.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, and the Ontario Human Rights Code, First Onsite Restoration will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources or the Hiring Manager of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

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More about this job

Responsibilities

The Contents Crew Lead is responsible for restoring items affected by fire, water, and mold while mentoring team members and maintaining meticulous project records. They troubleshoot issues, operate specialized equipment, and ensure projects are completed efficiently and safely.

Requirements

Candidates must have at least one year of experience in restoration or emergency services and hold WRT, FSRT, and OCT certifications. The role requires physical stamina, a valid driver's license, and the ability to participate in a rotating on-call schedule.

Skills

Restoration
Emergency services
Cleaning methods
Fire restoration
Water restoration
Mold restoration
Ozone machine operation
Hydroxyl machine operation
Attention to detail
Organizational skills
Teamwork
Mentoring
Microsoft Office Suite
Troubleshooting
Problem-solving
Physical labor

Benefits

Health insurance
Dental benefits
RRSP matching

Visa sponsorship

Not detected in the job text

Keywords

Restoration
Emergency services
Fire restoration
Water restoration
Mold restoration
Ozone machine
Hydroxyl machine
WRT
FSRT
OCT
CCT
RRT
UFT
AMRT
Microsoft Office
Physical labor
Mentoring
Project management
Documentation
Safety compliance
Contents technician
Restoration equipment
Cleaning systems
On-call
Property restoration

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