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First Student

Dispatcher

Iroquois, ON, Canada

Compensation: $45,240 · Full-time

Apply on firststudent.wd1.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: Compensation: $45,240
Job type: Full-time
Experience: 3-5 years experience
Posting language: English
Posted: Nov 12, 2026

Original job description

At First Student, our Dispatchers are a constant reflection of our company's commitment to safety and customer service. The Dispatcher is responsible for dispatching all buses, ensuring on-time performance of routes, and counseling drivers and monitors on front line.

At First Student, we are proud to offer:

Tremendous Career Advancement Opportunities due to a strong presence across North America
Positive and rewarding work environment

Dispatcher Responsibilities:

Oversees all routes and scheduling of buses
Counsels and coaches drivers and monitors
Handles heavy phone and radio traffic
Takes all scheduling and driver complaints, report to Operations Supervisor/Contract Manager
Serves as primary communication liaison with major contracted customer
May handle charter reservations, billing, or driver payroll
Provides solutions to drop-off and pick-up problems
Handle back-up driver duties or perform miscellaneous clerical duties as needed
Completes assignment of special projects
Assists with supervision of day-to-day operations

Dispatcher Experience and Skills Required:

3-5 years experience
High school diploma or equivalent
Basic knowledge of radio dispatch equipment
Excellent communication and customer service skills
Ability to deliver under time constraints and deadlines
Previous terminal operations, dispatch, or driver experience
Computer literate
Subject to background check

Compensation: $45,240

First Students commitment to putting our customers first, dedication to safety, and an ambition to deliver dependable transportation makes for a working environment you'll love. As a huge company with 120,000 staff and over 2.5 billion customers worldwide, you'll also enjoy security, a brilliant future, and excellent training.

Apply today to join our team!

We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

supports future growth for all."

First for a reason:

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

Apply on firststudent.wd1.myworkdayjobs.com About employer

More about this job

Responsibilities

The Dispatcher is responsible for overseeing bus routes, scheduling, and ensuring on-time performance. They also provide coaching to drivers and act as the primary communication liaison for customers.

Requirements

Candidates must have 3-5 years of experience in dispatch or terminal operations and possess a high school diploma or equivalent. Proficiency with radio equipment and strong communication skills are required.

Skills

Radio dispatch
Customer service
Communication
Scheduling
Driver counseling
Problem solving
Clerical duties
Computer literacy
Operations management

Benefits

Career advancement opportunities
Positive work environment
Training

Visa sponsorship

Not detected in the job text

Keywords

Dispatcher
Transportation
Bus scheduling
Radio dispatch equipment
Terminal operations
Driver management
Customer service
Operations supervisor
Safety
Payroll
Charter reservations
Clerical
Logistics

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Work requirements

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