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Added 2 mins ago
AI
Technical Lead - SharePoint Online, Power Platform & Copilot Studio (Microsoft 365, SPFx , Power Apps)
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Vancouver, BC
- Full-time
Communicate effectively with business users, customer stakeholders, architects, service owners, technical teams, and support teams
Added 2 mins ago
MM
Assistant Shop Manager, Holt Renfrew Bloor Street
Max Mara Fashion Group
ON · Ontario, Canada
- Full-time
Deliver an exceptional luxury shopping experience by leading through service excellence.
Added 2 mins ago
AA
Inside Sales Executive, Admissions
Alive Academy of Natural Health
Vancouver, BC
- Full-time
Our investment in digital marketing, publishing channels, automation and AI-supported customer service provides a strong foundation for your success.
Added 2 mins ago
AI
Senior Sql Database Administrator
Apptoza Inc.
Vancouver, BC
- Full-time
The person will lead Microsoft SQL Server database administration, production support, operational governance and database service delivery. The role requires hands-on SQL DBA expertise,…
Added 2 mins ago
RP
Assistant Property Manager - Parkside Square
Rhapsody Property Management Services
Toronto, ON
- $60,000 to $70,000 CAD / year
- Full-time
…high-performing team. If you're passionate about real estate, customer service, and making a meaningful impact, this is where your next exciting chapter…
Added 2 mins ago
EO
Scientist II
Evonik Oxeno
Burnaby, BC
- Full-time
EVONIK Vancouver Laboratories (VAN), the operating drug delivery service site of Evonik Canada Inc., is a Contract Development and Manufacturing Organization (CDMO) that provides CMC…
Added 2 mins ago
Retail Experience Lead
Fire & Flower Inc.
Kapuskasing, ON
The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to…
Added 2 mins ago
Retail Sales Associate
Fire & Flower Inc.
Thompson, MB
The Retail Sales Associate, under the direction of the Retail Experience Lead, is primarily responsible for greeting customers and providing guidance on where they may find items within the…
Added 2 mins ago
Product Advisor - Jim Pattison Toyota Northshore
The Jim Pattison Auto Group
North Vancouver, BC
…individuals who bring strong work ethic, energy, and a passion for customer…
Added 2 mins ago
MH
Master of Library Information Science Student (1 Temporary Fulltime Position - Jan-April Term)
Middlesex-London Health Unit
London, ON
- Full-time
Previous library, archival, information management, research, or customer service experience obtained through employment, volunteer activities, academic projects, or practicum placements…
Added 2 mins ago
Catering Manager - February 2027
Capilano Golf and Country Club
BC · West Vancouver, BC
We are seeking a Catering Manager to lead our catering business through our busy golf season and beyond. This position will report to the Food and Beverage Director to maintain all member…
Added 2 mins ago
Senior Licensing Specialist
SOCAN - The Society of Composers, Authors and Music Publishers of Canada
Toronto, ON
…responsible for providing support to junior staff and team lead where required as well as contributing to the team KPIs and strategic goals. It is an expectation of this role that the…
Added 2 mins ago
SH
Journeyman-Stationary Engineer 3rd Class- Full Time
Southlake Health Community
Newmarket, ON · Southlake Health
- Full-time
· Commitment to customer service and teamwork
Added 2 mins ago
BB
Service Coordinator
Bosch Building Technologies
Vancouver, BC
- $50,000 to $65,000 CAD / year
- Full-time
Escalate customer complaints to the Service Coordinator II or Team Lead.
Added 17 mins ago
WC
Field Sales Support Specialist
White Cap
Edmonton, AB
- Full-time
…Manages all aspects of the order cycle as necessary to ensure customer satisfaction including prospecting, quoting, purchasing, vendor management, expediting, and lead…
Added 17 mins ago
PH
Lab Manager, Ref ID, Sus, Resp, Legionella
Public Health Ontario
Toronto, ON
- Full-time
Provides and supports outreach and customer service/client management to partners, clients, members of the public and stakeholders, e.g., public health units, hospitals, institutes, long…
Added 17 mins ago
UO
Senior Coordinator, Athletic Operations (Facilities)
University of Ottawa
Ottawa, ON · Minto Sports Complex
- Full-time
Manage the daily operations, customer service, and staff coordination of client services and sports facilities to ensure a safe, inclusive, and high-performing environment that supports the…
Added 17 mins ago
UO
Specialist, Health Promotion
University of Ottawa
Ottawa, ON · Minto Sports Complex
- Full-time
…other designated Health Promotion spaces, in delivering quality customer service and peer support to visitors of the WL. Coordinate HP (Health Promotion) spaces by providing evidence-based…
Added 17 mins ago
OH
Senior Specialist, Technical-1
Ontario Health
Toronto, ON
- Full-time
Added 17 mins ago
AG
Game Facilitator
Activate Games
Toronto, ON
- Part-time
High school diploma, CAEC, GED, or equivalent, and/or 1 year of customer service experience is considered an asset
Added 17 mins ago
SC
shift supervisor - Store# 69769, 6155 ERIN MILLS PARKWAY
Starbucks Coffee Company
Mississauga, ON
- Full-time
…executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary…
Added 17 mins ago
D
Senior Advisor, Business strategies
Desjardins
Levis, QC · Montreal, QC
- Full-time
…performance; set targets; identify opportunities to improve service delivery; and design and deliver business strategies and solutions aligned with the business architecture of various…
Added 17 mins ago
C
Wealth Strategist-Bilingual
CIBC
Montreal, QC
- Full-time
Analytical Thinking, Client Service, Customer Experience (CX), Financial Advising, Investment Planning, Investment Products, Portfolio Management, Retirement Planning, Work Collaboratively
Added 17 mins ago
C
Associate, Commercial Banking
CIBC
Kitchener, ON
- Full-time
Business Banking, Business Development, Business Opportunities, Client Service, Customer Experience (CX), Lending, Portfolio Management
Added 17 mins ago
A
Customer Service Experience Representative, Temporary
Aviso
Toronto, ON
- $52,000 to $60,000 CAD / year
- Temporary
We're looking to fill an open role with an incredible Customer Service Experience Representative to join our Contact Centre team for 12 months.

First Student

Sr Dispatcher

Ottawa, ON, Canada

Competitive Pay: $55,000 · Full-time

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Job details

Pay: Competitive Pay: $55,000
Job type: Full-time
Posting language: English
Posted: Nov 5, 2026

Original job description

Senior Dispatcher – Ottawa
Schedule: Full-time, Monday–Friday

Are you organized, decisive, and comfortable keeping multiple moving parts on track? As a Senior Dispatcher, you will play a key role in keeping -Ottawa's daily transportation operation running safely and on time. You will coordinate routes, support drivers, resolve service issues, and help lead the dispatch function during busy morning and afternoon operations.

Why join First Student as a Senior Dispatcher?

Competitive Pay: $55,000
Full-time, Monday–Friday schedule
Consistent, year-round work
Medical, dental, vision, and other benefits
Paid holidays and vacation time
Career advancement opportunities
Employee Assistance Program
Employee discounts through PerkSpot

What You’ll Do

Lead daily routing, scheduling, and dispatch operations.
Assign drivers and monitors to routes and oversee route bidding when applicable.
Keep service moving by responding to open routes, absences, delays, breakdowns, and last-minute changes.
Provide drivers with accurate route and passenger information.
Review route changes and maintain required documentation.
Monitor route hours and make adjustments to improve productivity and reduce overtime.
Maintain accurate dispatch logs covering vehicle status, replacements, late buses, accidents, and service disruptions.
Ensure morning and afternoon routes are properly dry-run before service begins.
Broadcast daily safety messages and reinforce First Student’s Safety First culture.
Collect pre-trip inspection reports and communicate repair needs to the maintenance team.
Partner with the Shop Manager to coordinate preventive maintenance, breakdown response, and fleet concerns.
Open or close the location and manage driver call-outs as assigned.
Support drivers, school personnel, families, and customers with timely and professional communication.

What We’re Looking For

High school diploma or equivalent.
Five to seven years of relevant experience.
Previous dispatch, routing, terminal operations, or professional-driving experience.
Strong communication, customer-service, computer, and problem-solving skills.
Ability to stay calm, organized, and decisive in a fast-moving environment.
Knowledge of radio-dispatch equipment.
Appropriate vehicle license preferred.

Take the lead in keeping Ottawa moving. Join First Student and help deliver safe, dependable transportation every day.

First for a reason:

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

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More about this job

Responsibilities

The Senior Dispatcher leads daily routing, scheduling, and dispatch operations to ensure safe and timely transportation services. They also manage driver assignments, resolve service disruptions, and maintain accurate logs while fostering a safety-first culture.

Requirements

Candidates must have a high school diploma or equivalent and five to seven years of relevant experience in dispatch, routing, or terminal operations. Strong communication, problem-solving, and computer skills are essential for this fast-paced role.

Skills

Dispatching
Routing
Scheduling
Customer service
Problem-solving
Communication
Radio-dispatch equipment
Fleet management
Documentation
Leadership
Safety compliance
Computer literacy

Benefits

Medical
Dental
Vision
Paid holidays
Paid vacation time
Career advancement opportunities
Employee Assistance Program
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Dispatcher
Transportation
Routing
Scheduling
Fleet management
Safety
Logistics
Terminal operations
Radio-dispatch
Customer service
Preventive maintenance
Documentation
Operations management
Driver support
Service disruptions

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