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Added 1 min ago
BP
Host
Boston Pizza
Edmonton, AB
- Part-time
…acknowledging and thanking each and every Guest for their visit in a professional, sincere and friendly manner in person or by phone. They also coordinate with team members about available…
Added 1 min ago
BP
Server
Boston Pizza
Edmonton, AB
- Full-time
…they need from appitizers to desserts. Masters of situational service, they tailor their style to meet the needs of our Guests. Servers are responsible for the accuracy of the entire order…
Added 1 min ago
SA
Enterprise Customer Success Manager
Schema App
Remote, Canada
- $78,000 to $85,000 CAD / year
- Full-time
- Remote
We are hiring an Enterprise Customer Success Manager to manage a mixed portfolio of mid-market and enterprise customers, with increased complexity, revenue responsibility, and stakeholder…
Added 1 min ago
AC
Senior Accountant
Aston Carter
Burnaby, BC
- $42 to $45.67 CAD / hour
- Contract
Professional accounting designation such as CPA or equivalent is highly preferred.
Added 1 min ago
AC
Senior Accounts Receivable Lead
Aston Carter
Toronto, ON · North York, Ontario
- $75,000 to $90,000 CAD / year
- Full-time
Prepare and process daily cash applications, accurately applying payments to customer accounts.
Added 1 min ago
MI
Senior Associate, Portfolio Operations
MUFG Investor Services
Halifax, NS
- Full-time
Work hand in hand with our client operations team to provide superior customer service to hedge fund managers and investors
Added 1 min ago
S
Vehicle Service Agent (Downtown Vancouver branch)
SIXT
Vancouver, BC
- Full-time
Identify and report maintenance or safety concerns, removing vehicles from service when necessary to ensure customer and employee safety
Added 1 min ago
S
Rental Sales Agent (Toronto Pearson International Airport)
SIXT
Mississauga, ON
- Full-time
Are you motivated by customer service and sales? At SIXT, you can truly showcase your strengths. You'll ensure customer satisfaction while advising on and up-selling our fleet of vehicles…
Added 1 min ago
S
Vice President Fleet Canada
SIXT
Mississauga, ON
- Full-time
We are a globally leading mobility service provider with a revenue of €4.3 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car…
Added 1 min ago
SD
Pharmacy Assistant, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Cranbrook, BC
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 min ago
W
General Merchandise Associate
Walmart
Renfrew, ON
- Part-time
Provides friendly and professional customer service by greeting customers, assisting with product selection, promoting products and services, helping locate merchandise, supporting purchase…
Added 1 min ago
W
(CAN) Asset Protection Associate Fulltime
Walmart
London, ON
- Full-time
The Asset Protection Associate plays a key role in creating and maintaining a safe, secure, and professional store environment for customers, associates, visitors, and vendors. By following…
Added 1 min ago
W
(CAN) Associé à la protection des biens
Walmart
Saint-Constant, QC
- Full-time
The Asset Protection Associate plays a key role in creating and maintaining a safe, secure, and professional store environment for customers, associates, visitors, and vendors. By following…
Added 1 min ago
W
(CAN) Asset Protection Associate
Walmart
London, ON
- Part-time
The Asset Protection Associate plays a key role in creating and maintaining a safe, secure, and professional store environment for customers, associates, visitors, and vendors. By following…
Added 1 min ago
EI
Field Service Representative / Représentant(e) de service sur le terrain
Ecolab Inc.
Saguenay, QC
- Full-time
Ecolab is seeking a Field Service Representative (12 month Contract) where your hands-on skills and customer-first mindset will help shape a more sustainable future. You’ll be part of a…
Added 1 min ago
PC
Administrative Assistant
Pwc Canada
London, ON · Montreal, QC
- Full-time
Experience in customer service, administration, or a related role, with transferable skills relevant to the position. Previous experience in a partnership or professional services firm is…
Added 1 min ago
CP
Process Engineering lll (Packaging)
Contract Pharmaceuticals Limited
Mississauga, ON
- $95,000 to $110,000 CAD / year
- Full-time
For more than 30 years CPL has partnered with the world’s leading pharmaceutical companies to provide full-service product development and manufacturing, singularly focused on innovation…
Added 1 min ago
TI
Project & Reporting Analyst
telMAX Inc.
Markham, ON
- $20 to $25 CAD / hour
- Full-time
In every decision we make, we think through the customer’s lens. We know that anticipating and exceeding their expectations isn’t just good service - it’s the foundation of who we are. By…
Added 1 min ago
TI
Business Services Analyst
telMAX Inc.
Markham, ON
- $20 to $25 CAD / hour
- Full-time
In every decision we make, we think through the customer’s lens. We know that anticipating and exceeding their expectations isn’t just good service - it’s the foundation of who we are. By…
Added 16 mins ago
PG
Production Project Manager
PCL Graphics
Markham, ON
- Full-time
Strong communication and customer-service skills
Added 16 mins ago
BV
SEASONAL ASSOCIATE
Bikini Village
Orleans, ON
- Full-time
You listen to customers’ needs to provide exceptional customer service;
Added 16 mins ago
MI
Senior Associate, Portfolio Operations
MUFG Investor Services
Halifax, NS
- Full-time
Work hand in hand with our client operations team to provide superior customer service to hedge fund managers and investors
Added 16 mins ago
BV
SALES ASSOCIATE
Bikini Village
Halifax, NS
- Part-time
You listen to customers’ needs to provide exceptional customer service;
Added 16 mins ago
KA
Multi Line Adjuster
Kernaghan Adjusters
Kelowna, BC
- $60,000 to $80,000 CAD / year
- Full-time
The successful candidate is an experienced all-lines adjuster who is committed to providing exceptional customer service. They will have superior interpersonal, team building and strong…
Added 16 mins ago
BV
ASSISTANT MANAGER
Bikini Village
Burlington, ON
- Full-time
…runs smoothly and that your team provides the best possible customer service. When you’re working as acting manager, your tasks will include meeting overall goals, maintaining our corporate…

First Student

Sr Dispatcher

Ottawa, ON, Canada

Competitive Pay: $55,000 · Full-time

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Job details

Pay: Competitive Pay: $55,000
Job type: Full-time
Posting language: English
Posted: Nov 5, 2026

Original job description

Senior Dispatcher – Ottawa
Schedule: Full-time, Monday–Friday

Are you organized, decisive, and comfortable keeping multiple moving parts on track? As a Senior Dispatcher, you will play a key role in keeping -Ottawa's daily transportation operation running safely and on time. You will coordinate routes, support drivers, resolve service issues, and help lead the dispatch function during busy morning and afternoon operations.

Why join First Student as a Senior Dispatcher?

Competitive Pay: $55,000
Full-time, Monday–Friday schedule
Consistent, year-round work
Medical, dental, vision, and other benefits
Paid holidays and vacation time
Career advancement opportunities
Employee Assistance Program
Employee discounts through PerkSpot

What You’ll Do

Lead daily routing, scheduling, and dispatch operations.
Assign drivers and monitors to routes and oversee route bidding when applicable.
Keep service moving by responding to open routes, absences, delays, breakdowns, and last-minute changes.
Provide drivers with accurate route and passenger information.
Review route changes and maintain required documentation.
Monitor route hours and make adjustments to improve productivity and reduce overtime.
Maintain accurate dispatch logs covering vehicle status, replacements, late buses, accidents, and service disruptions.
Ensure morning and afternoon routes are properly dry-run before service begins.
Broadcast daily safety messages and reinforce First Student’s Safety First culture.
Collect pre-trip inspection reports and communicate repair needs to the maintenance team.
Partner with the Shop Manager to coordinate preventive maintenance, breakdown response, and fleet concerns.
Open or close the location and manage driver call-outs as assigned.
Support drivers, school personnel, families, and customers with timely and professional communication.

What We’re Looking For

High school diploma or equivalent.
Five to seven years of relevant experience.
Previous dispatch, routing, terminal operations, or professional-driving experience.
Strong communication, customer-service, computer, and problem-solving skills.
Ability to stay calm, organized, and decisive in a fast-moving environment.
Knowledge of radio-dispatch equipment.
Appropriate vehicle license preferred.

Take the lead in keeping Ottawa moving. Join First Student and help deliver safe, dependable transportation every day.

First for a reason:

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

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More about this job

Responsibilities

The Senior Dispatcher leads daily routing, scheduling, and dispatch operations to ensure safe and timely transportation services. They also manage driver assignments, resolve service disruptions, and maintain accurate logs while fostering a safety-first culture.

Requirements

Candidates must have a high school diploma or equivalent and five to seven years of relevant experience in dispatch, routing, or terminal operations. Strong communication, problem-solving, and computer skills are essential for this fast-paced role.

Skills

Dispatching
Routing
Scheduling
Customer service
Problem-solving
Communication
Radio-dispatch equipment
Fleet management
Documentation
Leadership
Safety compliance
Computer literacy

Benefits

Medical
Dental
Vision
Paid holidays
Paid vacation time
Career advancement opportunities
Employee Assistance Program
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Dispatcher
Transportation
Routing
Scheduling
Fleet management
Safety
Logistics
Terminal operations
Radio-dispatch
Customer service
Preventive maintenance
Documentation
Operations management
Driver support
Service disruptions

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