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Added 8 mins ago
EM
Management Trainee
Enterprise Mobility
Toronto, ON
- Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 8 mins ago
VC
Food Service Worker / POT WASHER
Vancouver Coastal Health
Vancouver, BC
- $25.82 CAD / hour
- Part-time
…visitors and staff. Reporting to the Coordinator and/or the Manager, Food Services, and with work direction from the Food Service Supervisor, and/or the Cook, the Food Service Worker…
Added 8 mins ago
SA
Manager, Customer Success
Schema App
Remote, Canada
- $120,000 to $130,000 CAD / year
- Full-time
- Remote
We are hiring a Manager, Customer Success to lead and develop a high-performing Customer Success team that helps Enterprise customers realize measurable value, build strategic partnerships,…
Added 8 mins ago
N
Engineering Manager - Toronto, Canada (hybrid)
Nubank
Toronto, ON
- Full-time
…advancement, and transparency. Its business model thrives on customer love and lower costs, feeding a flywheel of growth and…
Added 8 mins ago
CC
Sales Representative, Banquets & Catering
Compass Canada
Winnipeg, MB
- Full-time
…meetings and tours, and maintains and enhances the existing customer base. The Banquet Sales Representative is responsible for selling, booking, monitoring and processing payments for…
Added 8 mins ago
JV
Part-time Member Experience Coordinator - Eglinton
Juno Veterinary
Toronto, ON
- Part-time
2+ years in customer service and/or member experience as a customer-facing representative
Added 8 mins ago
HH
Charge Technologist- Microbiology
Halton Healthcare
Oakville, ON
- Full-time
Demonstrated excellence in interpersonal and customer service skills, within and external to the laboratory setting
Added 22 mins ago
C
Safety Consultant - CSE
Civeo
AB · AB, Canada
- Full-time
Civeo Services Employees LP is recruiting for a result driven and customer service-oriented Safety Consultant. Reporting to the operations Manager, the incumbent will promote health, safety…
Added 22 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Rosemère, QC
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 22 mins ago
Administrative / Customer Service Representative
Canada Cartage Group of Companies
Winnipeg, MB
The CSR would be the first point of contact for our customers. Your responsibilities will include addressing customer inquiries, tracking and updating shipment status, and resolving any…
Added 22 mins ago
Maintenance Planner
Westerkirk
Calgary, AB
Reporting to the Planning Manager/lead, the Maintenance Planner is responsible for planning and providing technical assistance to the scheduled heavy maintenance activities within the AMO.
Added 22 mins ago
Quality Assurance Manager- AMO
Westerkirk
Calgary, AB
The satisfaction of internal and external customers is of the highest interest to the Quality Manager, who advocates for exceptional customer service, and to consistently achieve customer…
Added 22 mins ago
DC
Part Time Delivery Driver - Kingston
Diabetes Canada / National Diabetes Trust
Greater Napanee, ON · Kingston, ON
- Part-time
The National Diabetes Trust is Canada’s largest charitable clothing and small household good collection service. With more than 5,000 donations bins and an active home pick-up service in…
Added 22 mins ago
Sr. Technical Account Manager
Dayforce
Canada
As a member of the Dayforce organization, known for its fast-growing SaaS product, the Senior Technical Account Manager (Sr. TAM) will provide premium account management services to…
Added 22 mins ago
L
Technical and Regulatory Quality Specialist - Contract (Onsite- Toronto, ON)
LifeLabs
Toronto, ON
- $74,941 to $95,549 CAD / year
…commitment to our core values of caring, agility, teamwork, and a customer-centered approach. As part of this commitment, LifeLabs prioritizes the ongoing development of our diversity,…
Added 22 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Calgary, AB
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 22 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Vaudreuil-Dorion, QC
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 22 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Burlington, ON
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 22 mins ago
SD
Post Office Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Oakville, ON
- Full-time
Responsible for organizing and delivering full service retail postal services (courier items, postal boxes, money transfers, call-in parcels) to Shoppers Drug Mart customers, maximizing…
Added 22 mins ago
SD
Assistant Front Store Manager, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 22 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Calgary, AB
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 22 mins ago
W
(CAN) Associé à la protection des biens
Walmart
St.-Romuald, QC
- Full-time
…helps prevent financial and physical loss, reduce shrink, and support store profitability. Through awareness, observation, and teamwork, the Asset Protection Associate helps protect people,…
Added 22 mins ago
W
(CAN) Gérant du service à la clientèle
Walmart
Drummondville, QC
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 22 mins ago
W
(CAN) Directs Store Delivery Associate pt
Walmart
Airdrie, AB
- Part-time
…flowing and available, you play an important role in driving customer satisfaction and loyalty. This position is ideal for individuals seeking an engaging role in customer service or…
Added 22 mins ago
S
Quality Inspector
Soluroc
Sudbury, ON · Lively, Ontario
- Full-time
Feed back where ITPs, templates or procedures need to change, and support internal and customer audits as the site’s floor-level quality contact.

First Student

Sr Dispatcher

Ottawa, ON, Canada

Competitive Pay: $55,000 · Full-time

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Job details

Pay: Competitive Pay: $55,000
Job type: Full-time
Posting language: English
Posted: Nov 5, 2026

Original job description

Senior Dispatcher – Ottawa
Schedule: Full-time, Monday–Friday

Are you organized, decisive, and comfortable keeping multiple moving parts on track? As a Senior Dispatcher, you will play a key role in keeping -Ottawa's daily transportation operation running safely and on time. You will coordinate routes, support drivers, resolve service issues, and help lead the dispatch function during busy morning and afternoon operations.

Why join First Student as a Senior Dispatcher?

Competitive Pay: $55,000
Full-time, Monday–Friday schedule
Consistent, year-round work
Medical, dental, vision, and other benefits
Paid holidays and vacation time
Career advancement opportunities
Employee Assistance Program
Employee discounts through PerkSpot

What You’ll Do

Lead daily routing, scheduling, and dispatch operations.
Assign drivers and monitors to routes and oversee route bidding when applicable.
Keep service moving by responding to open routes, absences, delays, breakdowns, and last-minute changes.
Provide drivers with accurate route and passenger information.
Review route changes and maintain required documentation.
Monitor route hours and make adjustments to improve productivity and reduce overtime.
Maintain accurate dispatch logs covering vehicle status, replacements, late buses, accidents, and service disruptions.
Ensure morning and afternoon routes are properly dry-run before service begins.
Broadcast daily safety messages and reinforce First Student’s Safety First culture.
Collect pre-trip inspection reports and communicate repair needs to the maintenance team.
Partner with the Shop Manager to coordinate preventive maintenance, breakdown response, and fleet concerns.
Open or close the location and manage driver call-outs as assigned.
Support drivers, school personnel, families, and customers with timely and professional communication.

What We’re Looking For

High school diploma or equivalent.
Five to seven years of relevant experience.
Previous dispatch, routing, terminal operations, or professional-driving experience.
Strong communication, customer-service, computer, and problem-solving skills.
Ability to stay calm, organized, and decisive in a fast-moving environment.
Knowledge of radio-dispatch equipment.
Appropriate vehicle license preferred.

Take the lead in keeping Ottawa moving. Join First Student and help deliver safe, dependable transportation every day.

First for a reason:

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

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More about this job

Responsibilities

The Senior Dispatcher leads daily routing, scheduling, and dispatch operations to ensure safe and timely transportation services. They also manage driver assignments, resolve service disruptions, and maintain accurate logs while fostering a safety-first culture.

Requirements

Candidates must have a high school diploma or equivalent and five to seven years of relevant experience in dispatch, routing, or terminal operations. Strong communication, problem-solving, and computer skills are essential for this fast-paced role.

Skills

Dispatching
Routing
Scheduling
Customer service
Problem-solving
Communication
Radio-dispatch equipment
Fleet management
Documentation
Leadership
Safety compliance
Computer literacy

Benefits

Medical
Dental
Vision
Paid holidays
Paid vacation time
Career advancement opportunities
Employee Assistance Program
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Dispatcher
Transportation
Routing
Scheduling
Fleet management
Safety
Logistics
Terminal operations
Radio-dispatch
Customer service
Preventive maintenance
Documentation
Operations management
Driver support
Service disruptions

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