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Added 3 mins ago
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Project Manager, Group Benefits Operations
Manulife
Waterloo, ON
- Full-time
The Project Manager, Group Benefits Operations leads cross-functional Group Benefits Operations initiatives that improve plan sponsor and plan member outcomes, service performance,…
Added 3 mins ago
Senior Health and Safety Consultant Ag and Vet
University of Guelph
Guelph, ON
Reporting to the Manager, Agricultural and Veterinary Safety, the Senior Safety Consultant (Agricultural and Veterinary) provides professional health and safety leadership, consultation,…
Added 3 mins ago
Manager, Portfolio Data Optimization & Modeling
Scotiabank
Toronto, ON
Reporting to the Senior Manager, this role supports planning, forecasting, budgeting, and performance analytics for the Scotiabank Project Portfolio. It contributes to the portfolio’s…
Added 3 mins ago
Manager, Learning Experience Architect
Scotiabank
Toronto, ON
Partner with Instructional Designers, developers, SMEs, and business stakeholders throughout solution delivery.
Added 3 mins ago
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Software Manager - Fleet Telematics SaaS
BrightOrder Inc.
Remote, Canada
- $110,000 to $120,000 CAD / year
- Full-time
- Remote
You’ll work as a partner, not a solo decision-maker. The Product lead owns the roadmap, and you help set priorities with them. You assess technology and architecture options and bring clear…
Added 3 mins ago
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Dietary Aide
Extendicare
St. Paul, AB
- Part-time
Reporting to the Support Services Manager, the Dietary Aide assists with food preparation and serving of meals. Cleans eating, cooking, storage, and serving areas, as well as equipment.…
Added 3 mins ago
Customer Processing Representative (Bilingual)
The Canada Life Assurance Company
Montreal, QC
Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered…
Added 3 mins ago
Indigenous Coordinator - HSC Adult Emergency Department Community Hub
Winnipeg Regional Health Authority
Winnipeg, MB
…department and coordinate external resource support and referrals to partner agencies based on patient/client needs. The coordinator will supervise the ED Community Hub staff (Resource…
Added 3 mins ago
E-Commerce Activation Manager (18-month contract)
Nestle Operational Services Worldwide SA
Montreal, QC
Job title: eCommerce Activation Manager (15-month contract)
Added 3 mins ago
Integration Manager - GO Rail Expansion (ONxpress)
Aecon
Toronto, ON
As part of the ONxpress project, Aecon is looking for a qualified Integration Manager to join our team.
Added 3 mins ago
Senior Manager, Real Estate Operations, Saskatchewan
Bell
Regina, SK
We are seeking for a Senior Manager, Real Estate Operations, to lead the day-to-day operations of a mission‑critical Data Centre, ensuring high availability, reliability, safety, and…
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Customer Service Experience Representative, Temporary
Aviso
Vancouver, BC
- $52,000 to $60,000 CAD / year
- Temporary
Added 3 mins ago
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Social Media and Community Event Manager
Heaps Estrin Real Estate Team
Toronto, ON
- Full-time
We are seeking a creative and detail-oriented Social and Community Event Manager to oversee our social media, digital and event initiatives. Reporting to the Senior Marketing Manager, this…
Added 3 mins ago
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Customer Service Experience Representative
Aviso
Vancouver, BC
- $52,000 to $60,000 CAD / year
- Full-time
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Director, Trust & Anti-Fraud // Directeur, Confiance et Anti-fraude
Mistplay
Montreal, QC
- Full-time
…You'll work in a tight coordination with our Fraud Analytics Manager and an Engineering Manager, who bring the analysts and engineers; together you define the roadmap, and you are the one…
Added 3 mins ago
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Client service associate
Dialectica
Montreal, QC
- Full-time
…broker between our clients and industry experts. Your role is to partner with our clients to understand their knowledge gaps and identify experts with the most relevant experience and…
Added 3 mins ago
A
Customer Service Experience Representative
Aviso
Toronto, ON
- $52,000 to $60,000 CAD / year
- Full-time
Added 3 mins ago
M
Director, Trust & Anti-Fraud // Directeur, Confiance et Anti-fraude
Mistplay
Toronto, ON
- Full-time
…You'll work in a tight coordination with our Fraud Analytics Manager and an Engineering Manager, who bring the analysts and engineers; together you define the roadmap, and you are the one…
Added 3 mins ago
GT
Business Systems Analyst
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $75 to $90 CAD / hour
- Contract
This role serves as the delivery coordination partner for engineering and architecture initiatives, translating stakeholder direction into actionable backlog items, supporting planning and…
Added 3 mins ago
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Warehouse Supervisor - 6 Month Contract
Mevotech
Mississauga, ON
- Temporary
Report regularly to the Distribution Manager and Warehouse Manager on shift targets, KPI results, operational issues, and daily production reports to support fast, informed decisions.
Added 18 mins ago
Senior Associate, OOH Direct Activation
WPP Media
Toronto, ON
WPP Media is looking for an experienced, strategic, and high-impact media professional to join our team as Manager, Direct Activation OOH in Toronto. In this role, you will be the primary…
Added 18 mins ago
RC
Marketing Manager, Customer Execution
Revlon Corporate
Mississauga, ON
- $95,000 to $115,000 CAD / year
Reporting to the Sr. Director, Marketing, the Marketing Manager, Customer Execution, recommends and leads marketing activations and ecommerce performance across key retailers and…
Added 18 mins ago
CS
Financial Analyst
Calgary Stampeder Football Club
Calgary, AB
- Full-time
Assist Manager/VP in providing financial leadership and support for cross-functional and business unit-level special projects.
Added 18 mins ago
Senior Manager, Product Marketing
Toast
Canada
We’re looking for a Senior Manager, Product Marketing to translate product capabilities, customer insights, and market opportunities into differentiated positioning, compelling messaging,…
Added 18 mins ago
SA
Manager, Customer Success
Schema App
Remote, Canada
- $120,000 to $130,000 CAD / year
- Full-time
- Remote
We are hiring a Manager, Customer Success to lead and develop a high-performing Customer Success team that helps Enterprise customers realize measurable value, build strategic partnerships,…

First Student

Sr Dispatcher

Ottawa, ON, Canada

Competitive Pay: $55,000 · Full-time

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Job details

Pay: Competitive Pay: $55,000
Job type: Full-time
Posting language: English
Posted: Nov 5, 2026

Original job description

Senior Dispatcher – Ottawa
Schedule: Full-time, Monday–Friday

Are you organized, decisive, and comfortable keeping multiple moving parts on track? As a Senior Dispatcher, you will play a key role in keeping -Ottawa's daily transportation operation running safely and on time. You will coordinate routes, support drivers, resolve service issues, and help lead the dispatch function during busy morning and afternoon operations.

Why join First Student as a Senior Dispatcher?

Competitive Pay: $55,000
Full-time, Monday–Friday schedule
Consistent, year-round work
Medical, dental, vision, and other benefits
Paid holidays and vacation time
Career advancement opportunities
Employee Assistance Program
Employee discounts through PerkSpot

What You’ll Do

Lead daily routing, scheduling, and dispatch operations.
Assign drivers and monitors to routes and oversee route bidding when applicable.
Keep service moving by responding to open routes, absences, delays, breakdowns, and last-minute changes.
Provide drivers with accurate route and passenger information.
Review route changes and maintain required documentation.
Monitor route hours and make adjustments to improve productivity and reduce overtime.
Maintain accurate dispatch logs covering vehicle status, replacements, late buses, accidents, and service disruptions.
Ensure morning and afternoon routes are properly dry-run before service begins.
Broadcast daily safety messages and reinforce First Student’s Safety First culture.
Collect pre-trip inspection reports and communicate repair needs to the maintenance team.
Partner with the Shop Manager to coordinate preventive maintenance, breakdown response, and fleet concerns.
Open or close the location and manage driver call-outs as assigned.
Support drivers, school personnel, families, and customers with timely and professional communication.

What We’re Looking For

High school diploma or equivalent.
Five to seven years of relevant experience.
Previous dispatch, routing, terminal operations, or professional-driving experience.
Strong communication, customer-service, computer, and problem-solving skills.
Ability to stay calm, organized, and decisive in a fast-moving environment.
Knowledge of radio-dispatch equipment.
Appropriate vehicle license preferred.

Take the lead in keeping Ottawa moving. Join First Student and help deliver safe, dependable transportation every day.

First for a reason:

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

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More about this job

Responsibilities

The Senior Dispatcher leads daily routing, scheduling, and dispatch operations to ensure safe and timely transportation services. They also manage driver assignments, resolve service disruptions, and maintain accurate logs while fostering a safety-first culture.

Requirements

Candidates must have a high school diploma or equivalent and five to seven years of relevant experience in dispatch, routing, or terminal operations. Strong communication, problem-solving, and computer skills are essential for this fast-paced role.

Skills

Dispatching
Routing
Scheduling
Customer service
Problem-solving
Communication
Radio-dispatch equipment
Fleet management
Documentation
Leadership
Safety compliance
Computer literacy

Benefits

Medical
Dental
Vision
Paid holidays
Paid vacation time
Career advancement opportunities
Employee Assistance Program
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Dispatcher
Transportation
Routing
Scheduling
Fleet management
Safety
Logistics
Terminal operations
Radio-dispatch
Customer service
Preventive maintenance
Documentation
Operations management
Driver support
Service disruptions

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